QA Assurance Automation Engineer

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

• Strong B2B Tech Sales profiles
• Mandatory (Experience 1): Must have a minimum 4+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.
• Mandatory (Experience 2): At least 3+ YOE selling ERP solutions or CAD Softwares.
• Mandatory (Experience 3): Proven track record in offline / field sales and experience in selling complex solutions.
• Mandatory (Tools): Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)
• Mandatory (Company): Experience in B2B SaaS Product companies or IT/Tech Services companies.
• Mandatory (Note 1) - Total experience should not be more than 7 Years.
• Mandatory (Note 2) - Overall Expected CTC should not be more than 16L

Preferred

• Preferred (Industry Fit) : Prior exposure to the Manufacturing sector (highly preferred – Garment / Textile Manufacturing).
• Preferred Companies (Competitors): Candidates from Solvei8, Zilingo, Centric Software, Gofrugal, Ginesys (or similar players in ERP/CAD/Manufacturing Saa

Responsibilities

• Translate mockups and prototypes into interactive and responsive web applications with modern front-end technology
• Take highly complex information and make it digestible for business users
• Objectively navigate the unknown with effective communication and decision making
• Apply atomic design principles to emerging technologies and frameworks
• 
  

Eligibility

• Experience in Angular/React, proficiency with JavaScript/TypeScript, HTML, and CSS
• Expert knowledge of responsive web design
• Knowledge of Git, GitHub, GitLab, and/or Bitbucket
• Knowledge of programming patterns, design patterns, and principles
• Have a great sense of design and basic knowledge about interaction design concepts

• Responsible for handling Imports/ exports/ shipping Documentations in Banks
• Knowledge of L/ c Documentation for Import and Export & coordinate banker for the Same
• Responsible for Account Payables and Receivables , GST filings & Accounting

Job Types: Full-time, Regular / Permanent

Experience: 1+ yrs

Location: WFO company’s location i.e. Dehradun, Uttarakhand

Monday to Friday

Salary: ₹10,000.00 - ₹15,000.00 per month

Roles and Responsibilities:

Designing engaging and responsive landing page

Experience with HTML, CSS, JQuery, Javascript,Figma,Zeplin, Photoshop

Integrating client CMS programs and data feeds into websites

Excellent communication and Client interaction

Optimizing sites for maximum speed and scalability

Employing industry and design best practice through website build process

Conducting website testing

Liaising with back-end developers to ensure web and app logic is properly integrated

Ensuring website function and stability across devices i.e. desktop, mobile, tablet

Working with marketing and research teams to incorporate brand elements and relevant market research findings into website

Providing internal support and external customer service throughout the build and launch process of the website

Job Description: Full Stack Developer (Angular/API)

• Experience in developing web and mobile applications using Frontend & Backend framework
• Hands-on Experience in developing frontend UI using Angular.
• Hands-on experience in API development preferably using .net Core.
• Hands-on Experience with ORM solutions like Entity Framework, Dapper, hibernate
• Strong knowledge of front-end UI frameworks like Bootstrap, Material, Prime NG
• Strong Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of cloud technology like Azure/AWS
• Must have strong OOPS knowledge
• Must have Knowledge Design Principle
• Strong knowledge of writing DB Query, Proc, View, indexing  & Query Optimization skill
• Must know SDLC/AGILE Software development skill
• Must know source code management  tool TFS, SVN OR GIT
• Willingness to participate in organization initiatives and create a reusable library, POC
• Inclination towards cutting-edge technology and the latest framework
• Strong troubleshooting skills and Analytical mind
• Excellent communication and team player.

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for https://www.simplilearn.com/top-benefits-of-learning-devops-article" target="_blank">DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate https://www.simplilearn.com/best-ci-cd-tools-article" target="_blank">CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (https://www.simplilearn.com/open-source-pipeline-tools-for-devops-article" target="_blank">CI/CD Pipeline)
• Mentoring and guiding the team members 
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

Job Title: Power BI Developer(Onsite)

Location: Park Centra, Sec 30, Gurgaon

CTC:        8 LPA

Time:       1:00 PM - 10:00 PM

Must Have Skills: 

• Power BI Desktop Software
• Dax Queries
• Data modeling
• Row-level security
• Visualizations
• Data Transformations and filtering
• SSAS and SQL

Job description:

We are looking for a PBI Analytics Lead responsible for efficient Data Visualization/ DAX Queries and Data Modeling. The candidate will work on creating complex Power BI reports. He will be involved in creating complex M, Dax Queries and working on data modeling, Row-level security, Visualizations, Data Transformations, and filtering. He will be closely working with the client team to provide solutions and suggestions on Power BI.

Roles and Responsibilities:

• Accurate, intuitive, and aesthetic Visual Display of Quantitative Information: We generate data, information, and insights through our business, product, brand, research, and talent teams. You would assist in transforming this data into visualizations that represent easy-to-consume visual summaries, dashboards and storyboards. Every graph tells a story.
• Understanding Data: You would be performing and documenting data analysis, data validation, and data mapping/design. You would be mining large datasets to determine its characteristics and select appropriate visualizations.
• Project Owner: You would develop, maintain, and manage advanced reporting, analytics, dashboards and other BI solutions, and would be continuously reviewing and improving existing systems and collaborating with teams to integrate new systems. You would also contribute to the overall data analytics strategy by knowledge sharing and mentoring end users.
• Perform ongoing maintenance & production of Management dashboards, data flows, and automated reporting.
• Manage upstream and downstream impact of all changes on automated reporting/dashboards
• Independently apply problem-solving ability to identify meaningful insights to business
• Identify automation opportunities and work with a wide range of stakeholders to implement the same.
• The ability and self-confidence to work independently and increase the scope of the service line

Requirements: 

• 3+ years of work experience as an Analytics Lead / Senior Analyst / Sr. PBI Developer.
• Sound understanding and knowledge of PBI Visualization and Data Modeling with DAX queries
• Experience in leading and mentoring a small team.