QA Assurance Automation Engineer

Mactores is the agent-native AWS modernization firm. Most modernization work doesn't ship, it stalls in pilots, slips a year, or lands at three times the budget. We exist to ship it: production systems running, legacy retired, outcomes measured. Our delivery is built on Aedeon, the agent platform built by Mactores' founders' sister company, which absorbs the repetitive 60–70% of engagement work, discovery, dependency mapping, validation, test generation, that traditional consulting bills human hours against. Forward-deployed engineers own the rest: architecture, judgment, and cutover, on dates we commit to in the contract.

Mactores runs two entities, one in India and one in the US. The finance function is two people. You'll be one of them.

Accounting is outsourced today. You'll bring it in house, and you'll run it daily rather than monthly.

That daily part is the job. The books close every day, not every month. Cash position is published every day. Transactions are categorized the day they land. The founders query the ledger directly using AI tools, which means the data has to be clean continuously, not tidied up in the first week of the following month. Month end becomes a review rather than an excavation.

You'll own both entities, India and the US: daily close, cash forecasting, revenue recognition on fixed-fee SOWs, AP and AR, collections, budget versus actual on partner-funded programs, and the statutory calendar in two countries. External firms stay on to review, a CPA firm on the US side and a CA firm in India. You report to the founders. Nobody will chase you. You run it.

Working hours are 2:00 pm to 11:30 pm IST. That covers the Indian business afternoon and the US East Coast morning, so you can reach an auditor in Mumbai and a customer in New York on the same day.

What you'll do?

• Keep the books current every day in QuickBooks for the US and Zoho Books for India. Categorize transactions, clear bank feeds, and reconcile as things happen. At the end of any given day the ledger should reflect reality.
• Publish a daily cash position across both entities and both currencies, with a rolling 13-week forecast covering receivables expected in, payables and payroll going out, and statutory payments due. Founders review it weekly, which means it has to be right daily.
• Keep the ledger queryable. Consistent chart of accounts, consistent vendor and customer naming, class and location tagging by entity and business unit, nothing parked in suspense or left uncategorized. The founders ask questions of the books using AI tools, and an agent will answer confidently from bad data.
• Run budget versus actual reporting on MDF and MDF-like programs. This spend goes through a PO process rather than company cards, so you'll track each program from approved budget through PO committed, invoice received, paid, claimed, and reimbursed. Flag overspend, ineligible cost, and approaching claim deadlines before they cost us the claim.
• Chase the pieces that make that report true: PO approvals, vendor invoices, and proof-of-performance documentation from the teams running the programs. Card spend is already classified by our expense tool, so this is the part that needs a person, politely and repeatedly, without escalating each time.
• Run revenue collection. Invoice against SOW milestones, follow up by email on everything outstanding, and tell the founders what is at risk before it becomes a problem rather than after.
• Take the books in house from the current provider's team. Get the records, the portal access, and the opening balances, work out what was being done loosely, and stand up a process you would sign your name to. The provider's CA stays on as India reviewer, so you inherit the work rather than the relationship.
• Recognize revenue on fixed-fee, fixed-date SOWs. Separate assessment and POC contracts from production SOWs, track performance obligations across periods, and account for consideration that varies with delivery commitments.
• Handle the unusual streams: AWS partner economics, including marketplace disbursements, MAP funding claims, rebates and co-sell incentives, plus sales compensation accruals covering commission on collected revenue, logo-based bonuses, advances against bonus, and forfeiture conditions.
• Own the compliance calendar for both geographies, manage the external firms who review and file, reconcile intercompany monthly, and maintain transfer pricing support. You prepare, they review, nothing slips.
• Prepare and initiate payments for founder review and approval. You are the maker, a founder is the checker, and that separation stays in place as volume grows

What we're looking for?

• Chartered Accountant, India, with at least 3 years of professional experience after articleship.
• Full ownership of a close at least once, from open items through to financials someone signed off. Not one slice of a close run by somebody else.
• Follow-through as a habit rather than an intention. Most of this job is small things done on time, every time: transactions categorized the same day, receivables chased, PO documentation collected before a claim deadline. If you need someone to remind you, this is the wrong role.
• The temperament to chase people without friction. You will spend real time asking colleagues for PO paperwork and program documentation, and customers for money, and you need to get both without making enemies or escalating every instance.
• Budget versus actual reporting against a fixed program budget, with commitments tracked separately from incurred cost. If you have done restricted-fund, grant, or project accounting, that is the same shape as what we need.
• Comfort in two ledgers and two currencies, with the discipline to keep them reconciled rather than nearly reconciled.
• Judgment to work without a controller above you. You know which questions you answer, which go to the external CPA, and which go to a founder, and you escalate early rather than guessing.
• Availability for 2:00 pm to 11:30 pm IST. The late half of the day is when the US work happens, and it is not an occasional thing.
• Clear written English. You'll write collection emails to US customers, and questions to external advisors and the founders.

You'll be preferred if you

• Hold a US CPA, or are working toward it. We will sponsor the remaining exams and fees.
• Have run a daily or weekly close rather than only a monthly one, and can describe what you changed to make that sustainable.
• Have built a rolling cash forecast that someone actually made decisions from.
• Have applied ASC 606 or Ind AS 115 to services revenue, particularly fixed-fee engagements where consideration moves with delivery.
• Have worked inside a US and India two-entity structure, including intercompany and transfer pricing.
• Have handled cloud partner program accounting for AWS, Azure, or GCP, including marketplace settlements, MDF or MAP funding claims, and rebates.
• Have tracked restricted funds or grants where spend had to stay inside approved categories and be claimed before a deadline. Sector does not matter. The mechanics transfer.
• Have automated part of a close in any tool. We build agents for a living, and we would rather you script a reconciliation than repeat it forty times.

Life at Mactores

We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.

1. Be one step ahead

2. Deliver the best

3. Be bold

4. Pay attention to the detail

5. Enjoy the challenge

6. Be curious and take action

7. Take leadership

8. Own it

9. Deliver value

10. Be collaborative

We would like you to read more details about the work culture on https://mactores.com/careers 

The Path to Joining the Mactores Team

At Mactores, our recruitment process is structured around three distinct stages:

Pre-Employment Assessment: 

A series of evaluations of your technical proficiency and suitability for the role.

Managerial Interview: The hiring manager engages with you in multiple discussions, 30 minutes to an hour each, covering technical skills, hands-on experience, leadership potential, and communication. 

HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.

Mactores provides equal opportunities in all employment practices. We don't discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This applies to every part of the employment relationship, recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs.

Note: Please answer as many questions as possible with this application to accelerate the hiring process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About CloudKeeper:

CloudKeeper is a cloud cost optimization partner that combines the power of group buying & commitments management, expert cloud consulting & support, and an enhanced visibility & analytics platform to reduce cloud costs & help businesses maximize the value from AWS, Microsoft Azure, & Google Cloud. A certified AWS Premier Partner, Azure Technology Consulting Partner, Google Cloud Partner, and FinOps Foundation Premier Member, CloudKeeper has helped 350+ global companies save an average of 20% on their cloud bi ls, modernize their cloud set-up and maximize value — al while maintaining flexibility and avoiding any long-term commitments or cost. CloudKeeper has spun off from TO THE NEW, a digital technology service company with 2500+ employees and an 8-time GPTW winner.

To know more about CloudKeeper,

please visit - https://www.cloudkeeper.com/ To know more about TO THE NEW, please visit - https://www.tothenew.com/

Responsibilities:

● Generate qualified leads for various services of CloudKeeper with a target geography outside India.

● Develop relationships with new customers and nurture existing ones. ● Use Outbound Lead Generation tools such as calls and email Marketing to hunt for new business.

● Demonstrate an understanding of customers’ critical business issues and propose CloudKeeper’s solutions that help clients meet their business objectives.

Must Have:

● Must be willing to work in rotational shifts.

● Good verbal and written communication skills

● A hunter by nature who loves to look for new opportunities

● Enthusiastic, positive, and energetic

In addition to the compensation, the following benefits are provided by the company as per the prevailing policy:

● Gratuity

● Medical insurance

● Accidental insurance. Work Model: Work from Office (all 5 days). Location: Noida Sector 144 

Job Title: Technical Support Engineer

Location: Indore Location (Night Shift)

Job Type: Full time from office only – 5 days in a week

Experience Level: 3+ Years

Job Summary

We are seeking an experienced Technical Support Engineer who can provide advanced technical support while leading and mentoring a team of support engineers. The ideal candidate will combine strong troubleshooting expertise with leadership capabilities to ensure high-quality customer service, efficient issue resolution, and continuous team performance improvement.

Key Responsibilities:

• Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware.
• Utilize API knowledge to address technical inquiries and challenges.
• Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner.
• Maintain accurate and up-to-date technical documentation for internal use and customer reference.
• Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement.
• Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests.
• Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions.

Required Skills & Qualifications

• Minimum 2+ years of experience in offshore voice and chat technical support.
• Strong understanding of:
• Software and hardware troubleshooting
• API concepts and integrations
• Hands-on experience with Salesforce, Jira, and Zoom.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong analytical thinking and problem-solving abilities.
• Ability to work independently in a fast-paced environment.
• Comfortable working night shifts.

Position Overview:

We are looking for an ambitious and dynamic SR. Business Development Associate to drive

the growth and success of our online higher education programs. The ideal candidate will be

responsible for identifying new business opportunities, forming strategic partnerships, and

expanding Shiksolve’s market presence in the education sector. This role demands strong

communication skills, the ability to build relationships with educational institutions, and a deep

understanding of the online education landscape.

Key Responsibilities:

 Business Development & Lead Generation:

o Identify and secure new business opportunities by targeting universities, colleges,

and educational institutions to promote our online higher education programs.

o Develop and implement strategies to generate new leads, including attending

events, digital outreach, and cold calling.

o Cultivate long-term relationships with academic institutions, corporate partners,

and key stakeholders in the higher education sector.

o Conduct in-depth research to identify potential clients and develop customized

solutions to meet their educational needs.

o

 Sales & Partnership Management:

o Lead the sales process for acquiring new educational institutions and corporate

partners for online programs.

o Present Shiksolve’s offerings through compelling presentations, proposals, and

demonstrations to prospective clients.

o Negotiate contracts and agreements with institutions and partners, ensuring

mutually beneficial relationships and revenue growth.

o Manage the end-to-end sales cycle, including post-sale follow-up, relationship

management, and upselling opportunities.

 Strategic Planning & Market Expansion:

o Develop and execute business development strategies that align with Shiksolve’s

growth objectives.

o Analyze the competitive landscape, monitor industry trends, and identify

emerging opportunities within the online education space.

o Collaborate with internal teams (marketing, product development, and customer

support) to ensure alignment between business objectives and educational

offerings.

 Client Relationship Management:

o Build and maintain strong relationships with existing clients, ensuring their

satisfaction and retention.

o Provide high-level support and guidance to clients, acting as the primary point of

contact for all business development matters.

o Conduct regular check-ins with clients to identify new needs and upsell

Shiksolve’s services.

 Reporting & Performance Analysis:

o Track and report on business development performance, including sales activities,

pipeline, revenue forecasts, and performance metrics.

o Provide regular feedback to the leadership team regarding market trends,

customer feedback, and competitor activities.

 Collaboration & Teamwork:

o Collaborate with the marketing team to create effective marketing materials and

campaigns that support business development goals.

o Work closely with the product and operations teams to ensure seamless delivery

and implementation of online programs.

o Participate in team meetings, sharing insights and strategies to continuously

improve the business development process.

Key Skills & Qualifications:

 Bachelor’s degree in Business Administration, Marketing, Education, or a related field. A

Master’s degree or MBA is a plus.

 Proven experience (3+ years into Sales ) in business development, sales, or

partnerships within the EdTech or online education space.

 Strong understanding of the online education market, industry trends, and customer

needs.

 Exceptional communication, presentation, and negotiation skills.

 Ability to build and maintain relationships with senior executives, university

representatives, and corporate decision-makers.

 Self-starter with a strong drive to achieve and exceed targets.

 Strong organizational and time management skills.

 Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite

(Word, Excel, PowerPoint).

Additional Information:

 Competitive salary with performance-based incentives.

 Opportunity to work in a rapidly growing EdTech company with potential for career

advancement.

 Collaborative and innovative work environment.

 Flexible work arrangements, including remote work options.

 Professional development and training opportunities.

1. Develop, maintain, and enhance robust backend systems using Python3 and frameworks like Django (mandatory), Flask, and FastAPI (good to have).
2. Design, implement, and maintain highly efficient and automated continuous integration and continuous deployment (CI/CD) processes using Jenkins and configuration management with Ansible.
3. Elevate our testing culture by architecting and implementing innovative testing strategies, focusing on both unit and integration testing to ensure exceptional code quality and extensive coverage.
4. Follow peer-to-peer code reviews and cross-team collaboration to build scalable and reliable solutions.
5. Proficiently work with at least one cloud technology, preferably AWS, to deploy and manage applications in the cloud environment.
6. Possess knowledge of Nginx, load balancing, and scalability to optimize system performance and reliability.
7. Good experience working in distributed micro-service architecture and driving them with crucial requirements like request tracing, debugging critical issues, logging, monitoring, and alerting. 
8. Work in containerized environments using Docker and Docker Compose, and have experience with AWS ECS for container orchestration.
9. Prioritize maintainability and reliability in developing and maintaining software systems, pushing the boundaries of what's possible in our product ecosystem.
10. Collaborate effectively within a team, taking initiatives and driving projects forward with minimal micro-management.
11. Pave the way for maintainable and reliable codebases by introducing novel approaches and best practices in software development.

Requirements

1. Bachelor’s/Master’s degree in computer science.
2. Strong teamwork and communication skills, with a proactive approach to project management and task ownership.
3. Proven track record as an innovative Python developer with a focus on product engineering.
4. Visionary mindset to work in an agile environment, participating in sprint planning, stand-ups, and retrospectives.

Benefits

100% Remote

Insurance