Sales Manager

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

• An Engineering/Master’s Degree from a reputed institute
• 5+ year of experience in the B2B/SaaS/Enterprise domain. Great to have someone from the “Conversational AI” space
• Ability to engage and influence key stakeholders in accounts; Effective in performing technical/functional activities required during pre-sales stage
• Experience in Solution/Concept selling (CRM/ ERP/ Enterprise/ Contact Centers/ SaaS/ CPaaS Solutions) is a must
• Should be comfortable in understanding and explaining technology and solutions with a consultative approach
• Should have the ability to work independently and as part of a team
• Strong problem-solving and decision-making skills
• Strong problem-solving and decision-making skills
• Candidates from Edtech/HR Tech companies will not be considered
• Candidates with more than 2 job changes in the last 3 years will not be considered

We are seeking a talented and passionate Flutter Developer to join our development team. In this role, you will be responsible for designing, developing, and maintaining cross-platform applications using Flutter for mobile (iOS and Android), web, and desktop (Windows/macOS/Linux)platforms. You will work closely with product managers, designers, and other engineers to deliver exceptional user experiences that run seamlessly across devices.

Tasks:

You will be building multi-platform applications for Android and iOS using Flutter and Kotlin Multi Platform (libraries).

Building multi-platform applications for Android and iOS using Flutter

Ability to provide accurate estimates, work under pressure and meeting deadlines

Writing clear and reader-friendly code using Dart.

Unit testing

Git and Jira

Bonus Skills

Knowledge of native platforms Android (Java/Kotlin) and/or iOS (Swift)

Kotlin Multi Platform

Requirements:

Bachelor's degree in Computer Science (or related field)

Expertise in Object Oriented Design, Database Design, and XML Schema

Experience with Agile or Scrum software development methodologies

Ability to multi-task, organise, and prioritise work.

Experiance Range:

5+ year

Click here to know more - https://jstechalliance.jtep.io/api/hms/v1/candidate/form/48

As the Delivery Manager, you will be the key driver of successful project deliveries, ensuring that our HR Tech SAAS solutions are implemented efficiently, meeting client expectations, and delivering tangible value. You will lead a dynamic team, foster collaboration, and manage the end-to-end delivery lifecycle.

Key Responsibilities:

• Project Leadership:

Lead and oversee the end-to-end delivery of HR Tech SAAS projects, managing timelines, resources, and deliverables.

Act as the primary point of contact for clients during the delivery phase, ensuring effective communication and addressing concerns promptly.

• Team Management:

Build and lead a high-performing delivery team, providing guidance, mentorship, and support. Foster a collaborative and positive team culture, encouraging continuous learning and professional development.

• Resource Planning:

Collaborate with internal teams to assess resource requirements for project delivery. Allocate resources effectively to ensure optimal project execution.

• Client Collaboration:

Collaborate with clients to understand their unique requirements and expectations. Establish and maintain strong client relationships, ensuring client satisfaction throughout the project lifecycle.

• Quality Assurance:

Implement and oversee quality assurance processes to ensure the delivered solutions meet high standards. Conduct regular reviews and audits to assess project quality.

• Risk Management:

Identify potential risks and challenges during project delivery and develop mitigation strategies. Proactively communicate risks to stakeholders and implement corrective actions as needed.

• Continuous Improvement:

Drive continuous improvement initiatives to enhance delivery processes and methodologies. Gather feedback from project deliveries to inform product development and future implementations.

• Documentation:

Ensure comprehensive documentation of project deliverables, timelines, and client-specific details. Develop and maintain project documentation, including project plans, status reports, and client communication.

• Budget Management:

Manage project budgets, ensuring that projects are delivered within budgetary constraints. Provide regular budget updates to clients and stakeholders.

You are a desired candidate if you have:

• Proven experience as a Delivery Manager in HR Tech SAAS or similar technology-driven domains.
• Strong leadership and team management skills, with a focus on fostering collaboration and a positive team culture.
• In-depth understanding of HR processes and workflows.
• Excellent client management and communication skills.
• Solid project management skills with a track record of delivering complex projects on time and within budget.
• Knowledge of quality assurance processes and methodologies.
• Strong analytical and problem-solving abilities.
• Experience in risk management and mitigation strategies.
• Ability to thrive in a dynamic and fast-paced environment.

• Experienced in creating microcopy that will drive visitors towards taking the right actions across our website
• Experienced in writing technical documents like product sheets, product manuals, technical guides, tutorials, etc
• Experienced in proofreading and editing content copies
• Experienced in creating content as per our Ideal Customer Profile
• Work with the marketing team for generating fresh content ideas
• Should have basic knowledge of search engine optimization
• Experienced in creating concise, eye-catching, and innovative headlines and a body of technical documents.

• Looking for 1+ years of experience working in product companies, especially video interviewing.
• Very good communication, Preferably a female, in Bangalore.
• Someone who is proactive and comfortable to give presentations, demo, meet clients when needed.
• Someone who is good with technology.
• Someone who has experience in recruitng & staffing industry. any recruitmnt product sales.

• The incumbent will report to Manager/Sr. Manager - Business Development and will be Executive/Sr. Executive depending upon the relevance and no. of years of experience.-
• Collaborating with Regional Sales Managers to accelerate the influx of business opportunities in the assigned territory.
• Reaching out via Phone/Email/Social Media to connect with prospective customers.- Conducting secondary research into company financials, line of business, technology requirements, etc., to personalize prospecting efforts-
• Staying up to date with the latest procurement industry trends & best practices- Competitor analysis & positioning against them-
• Delivering first-level Corporate Overview Presentations- Pre-qualification of business opportunities (Gauging- Budget, Authority, Need & Timeline)-
• Strategizing cross-functional campaigns to be conducted by BD & Marketing Necessary

• Educational Qualification:
• Graduation is a must (B.E.and MBA referred)-
• Excellent verbal & written communication skills in English (Public Speaking background is preferable)-
• Soft Skills (Pitching, Probing, Objection Handling, Rapport Building)-
• Strong, in-depth analytical skill-
• Proficient in professional business conversational etiquette-
• Account Mapping & Social Selling ability-
• Networking & Team Management
• Work Location: Mumbai
• Education: Any Graduate/ Post Graduate

• LOCATION: Mumbai
• COMPENSATION: Competitive
• WHY ZYCUS? :- Be a part of one of the fastest-growing product Companies in India-
• Come join a young, dynamic & enterprising team-
• Work on the latest technologies-
• Flexible working hours (As per business requirement).

Wanted Experienced Dot Net Developers
Experienced candidates with the following skill ASP.NET 4.0, Ajax, WCF, MVC, WebAPI, ASP.NET Core API, JQuery, Windows Services and SQL Server 2008 and above.

1.5 - 5 Years

UG - Any Graduate
PG - Any PG Course

Hyderabad

1. 1.5+ Years of experience in .Net, ASP.Net and C#, WCF/API and REST services.
2. Should be able to write clean and good scalable code.
3. Hands on experience with CSS, JavaScript and jQuery
4. Strong knowledge in OOPS concepts.
5. Knowledge of T SQL with SQL server 2008 R2/2012 including Stored Procedures, Triggers & User Defined Functions.
6. Good to have CSS3 and HTML5 knowledge.
7. Good analytical and communication skills are required.
8. Preference will be given to the candidates who can do client interaction.