2+ Remote support Jobs in Bangalore (Bengaluru) | Remote support Job openings in Bangalore (Bengaluru)
Apply to 2+ Remote support Jobs in Bangalore (Bengaluru) on CutShort.io. Explore the latest Remote support Job opportunities across top companies like Google, Amazon & Adobe.
Support jobs in bangalore bengaluru in other cities
Administrative support Jobs in Bangalore (Bengaluru)Customer Support Jobs in Bangalore (Bengaluru)Executive support Jobs in Bangalore (Bengaluru)Phone support Jobs in Bangalore (Bengaluru)Product support Jobs in Bangalore (Bengaluru)Production support Jobs in Bangalore (Bengaluru)Tech Support Jobs in Bangalore (Bengaluru)Technical support Jobs in Bangalore (Bengaluru)
Pune, Chennai, Bengaluru (Bangalore), Noida
4 - 15 yrs
₹7L - ₹30L / yr
JavaJ2EE
Microservices
application support
PL/SQL
+5 more
- 4-15 year experience in Application Support
- Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
- Good to have knowledge in Agile, JIRA, Splunk, Service Now
- Good understanding and hands-on experience in Incident, Problem and Change Management
- Provide technical leadership to the team & contribute in the skill development within team
Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities - Good communications skills are necessary, must be team player and inquisitive.
- Strong customer service and support focus with a desire to deliver a high-quality service
- Ability to multi-task, work under pressure and to tight deadlines
- Flexible in working outside of office business hours at short notice (as required)
- Should be able to examine the system and identify the areas for Service Improvements & Value adds.
Read more
Remote, Bengaluru (Bangalore)
1 - 3 yrs
₹2L - ₹3L / yr
Customer Support
Tech Support
Troubleshooting
Remote access
VPN
+3 more
-Front line support via live chat, tickets, and telephone.
-Troubleshooting a variety of technical and non-technical issues customers are facing with their respective product
-Performs miscellaneous job-related duties as assigned by the supervisors and management.
-Provide customer support and technical support for various products
-Answer questions and deliver support to customers with varying degrees of product knowledge and technical proficiency
-Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying the customer's understanding of information and answer.
-Identify and escalate priority issues; directing cases to appropriate teams and resources as needed
Records customer inquiries by documenting inquiry and response in customers' accounts.
-Improves quality service by recommending improved processes;
-identifying new product and service applications.
Read more
Follow CutshortWhy apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs