
Understand the business requirements and prepare the requirements documents
Conduct knowledge transfer sessions with the development team
Will be responsible for creating user stories and test cases
Perform Software testing, GUI, Functional Testing, and Usability testing
Work closely with the development and QA teams to ensure that the right product
goes out to the customers
Requirements
Excellent Communication
3+ Years of experience
Should be able to conceptualize ideas and propose solutions to customers
Should have experience creating wireframes
Good in documentation
Good understanding of SDLC
worked on multiple systems

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Job Title: Manager - Retail Analyst and Communication (Apparel Retail)
Experience: 6-8 years in Retail Business Management Information System
Location: Gurgaon
Salary: Negotiable
Industry: Retail/ Apparel/ Fashion
This role is responsible for managing the end-to-end Retail Business Management Information System (MIS). It involves handling internal communication channels, ensuring adherence to reporting processes and implementing weekly actions based on data insights.
Key Deliverables (Essential functions & Responsibilities of the Job):
· Own and manage all aspects of the MIS and data systems, including report and dashboard generation.
· Coordinate with cross-functional teams for data collection, reporting, and timely store projects.
· Lead monthly, quarterly, and annual target setting for sales and key retail performance metrics.
· Monitor weekly, monthly, and seasonal performance, and circulate actionable insights and reports to stores and leadership.
· Deliver weekly retail communications, ensuring clarity on actions required.
· Support ad hoc data requirements with advanced Excel capabilities.
· Work with tools like SAP, OneDrive, Tableau, Power BI, etc.
Key Skills Required:
· Strong multitasking and time management skills.
· Self-driven, organized, and goal-oriented.
· Analytical mindset with the ability to convert data into actionable insights.
· Proficiency in Microsoft Office Suite, particularly Excel; familiarity with data visualization tools preferred.
mail updated resume with current salary-
email: etalenthire[at]gmail[dot]com
satish: 88 O2 74 97 43
website: www.glansolutions.com
About MyOperator:
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.
About the Role:
Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.
This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.
Key Responsibilities:
- Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
- Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
- Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
- Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
- Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
- Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
- SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
- Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
- Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
- Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
- Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
- Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
- Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.
Requirements:
- Education: Post Graduate (MBA preferred).
- Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.
Skills:
- Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
- Strong vendor management and negotiation skills, including SLA adherence.
- Knowledge of telecom and data center infrastructure operations and relevant security standards.
- Ability to design and optimize operational workflows and SOPs.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
- Strong communication and analytical skills.
- Experience of working with ticketing systems.
- Basic project management skills.
- Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
- Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
- Location: Candidates must be based in Delhi/NCR.
Other Requirements:
- Willingness to work flexible hours and roster-based shifts (including Sundays).
- Comfortable with a 6-day workweek.
- Location: Work-from-office (Noida, Sector 2).
- Willing to travel to data centers across India when needed.
- Flexibility in communication with both technical and non-technical stakeholders.
- Proactive and solution-oriented approach to challenges.
Benefits:
- Competitive salary aligned with industry standards and experience.
- Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
- Exposure to strategic and high-impact operational roles across telecom and data center verticals.
- A dynamic and collaborative work environment with growth potential.
- On-the-job learning in telecom regulations, infra compliance, and vendor governance.
- Potential for growth within the organization.
- Exposure to new and innovative technologies in the telecom and data center space (if applicable).
- Specific training opportunities in telecom regulations or technologies (if applicable).
- Record incoming queries from customers for airline ticketing
- Check for the best price
- Share a quote with the customer at the earliest
- Solve problems (if any) faced by customers
- Issue boarding pass 1 day prior to departure
Prerequisites
- Worked as a ticketing executive in a travel company
- Knowledge of Series Fare
- Strong Negotiation skills
Responsible for conducting certain aspects of logistic and e commerce operations including vendor relations, vendor payments, keeping clear and open communication with ecommerce companies, monitor daily sales, and generate monthly sales report. The ideal candidate must be exceptional and very detailed oriented.
Roles and Responsibilities:
Posses a good understanding of online technologies like online marketplace.
Coordination and close interaction with Category Team at e commerce companies and vendors.
Issue resolution with appropriate levels of urgency with internal personnel using solid negotiation skills and escalating to management.
Timely Stocking of Inventory (PI, PO, Invoice and Delivery Logistics).
Developing a dynamic pricing strategy of sales, festivals.
Consolidate sales and inventory reports for Financial Controller.
Skills Required:
Strong Relationship Management skills and Crisis Management skills.
Strong excel and analytical skills.
Strong Communication and Interpersonal Skills.
Ability to work in an unstructured and rapidly growing environment.
Ready to take ownership and has drive and strong ability to execute.
Excellent time management skills.
Prior experience ideally in an e commerce company or start up is a plus.

About the Company-:
SISL is a young IT Services organization with focus on Managed Services & Systems Integration. Professionally managed, we offer end to end solutions which are designed to resolve business challenges and adapt to the dynamic needs of Industry. SISL has grown rapidly in last 5+ years with its offices in Delhi, Gurgaon, Chandigarh, Mumbai and Bangalore. With an employee strength of 3000(approx), both on-roll and of-roll.
Since inception, we have won & retained over 100+ customers across Industry verticals like: IT & ITES, BFSI, Pharma, Telecommunications, Media, Retail, Hospitality, Manufacturing, FMCG, Government and PSU.
At SISL we believe that our experience and value proposition gives tremendous benefits to clients. These are:
- Integrated Multi-OEM management:
- SISL is long associated as a service partner with almost all OEM's who provide Network equipment- s, Operating Systems & Applications, High End /Servers, Desktops etc. This makes us a single source for all and any type of services required by customers.
About the Client-:
Vlink India Private Limited is a Private incorporated on 19 January 2010. Vlink is well known for delivering the highest quality and cost-efficient IT services and workforce management solutions to our clients. Our consultant base has extensive expertise in virtually every specialization within the IT value chain. Our team can quickly access your company's specific requirements and work with you to deliver a tailored and cost-effective solution. Our clients includes, : IT & ITES, BFSI, Pharma, Telecommunications, Media, Retail, Hospitality, Manufacturing, FMCG, Government and PSU.
Responsibility-:
- You will a part of the consumer tech team responsible for the development and maintenance of consumer products such as responsive websites, backend APIs, property search engines, user experience to name a few. Your primary focus will be driving user conversion by developing tech solutions that help our consumer find their dream home.
- We take pride in solving complex problems for our users and aimed to be their trusted advisor, so having strong consumer empathy is a must-have. You will be working alongside other engineers and developers working on different layers of the complicated system, hence a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.
Requirements-:
- Understanding business requirement
- Design a React JS and Node JS Application
- Should have worked on React JS in frontend and Node JS in backend
- Experience of building a application from scratch
- Ability to write well-documented and clean code
- Experience in automated test suites
- Able to diagnose and fix bugs and performance bottlenecks
- Understanding of REST APIs and JSON
- Client interaction


Technical & Professional Requirements
- MERN stack developer should have the ability to translate Wireframes and PSD Designs into functional web apps.
- Binding of UI elements to JavaScript object models
- Creating RESTful services with Node.js
- MERN stack developer must have proven experience in front & back-end development
- Work in a cross-functional team to deliver a complete user experience
- Reactjs Nodejs developer must know MongoDB, Express, Node.js, & React.
- Write code that is cross-platform and cross-device compatible
- MERN full stack developer must have the ability to wear many hats and learn new technologies quickly
- Understanding & proficiency in REST APIs.
- Integration of data storage solutions [RDBMS, NoSQL DB]
Responsibilities & Skills
- MERN Fullstack eCommerce developer is responsible for writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- MERN software developer must have good communication & interpersonal skills

Key Responsibilities
- Design and Build complicated Workflow
- Understanding the user persona and deliver slick experience
- Experience in JavaScript (ReactJS / Redux) React Native, HTML, CSS, JQuery, HTTP
- Strong understating of XML, JSON, DOM, and w3c standards
- Providing technical expertise for every phase of the project lifecycle; from concept development to solution design, implementation, optimization and support
- Be an Interface with Stockholder sand architects to create technology specifications from business requirements for one or more modules within the project
- Responsible to prepare the technical design of the components within the module (one or more of client/web presentation tier, server tier, data access and data model, integration component, package function customization)
- Proficient in articulating the pros and cons of using a certain technology stack or component or design pattern versus another to the clients and project team and drives selection of technologies, designs to come up with the optimal architecture
- Drives the performance tuning, re-design and re-factoring for a module
- Contributes to designing and implementing the build, release process as well as system configuration and deployment characteristics of the application
- Implements (hands-on) the module components based on prevailing Framework and Open-source standards & its best practices.
- Mentors the team (people working on the module and other project team members) on technology concepts and best practices for design, implementation and other processes

PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Supervise teams scrum team
• Actively contribute code to projects
• Communicate technical expertise, stay current and communicate best practices within their
technical discipline
• Mentors Software Engineers on best practices within their technical guild
• Manages overall code quality of Software Engineers on assigned guild(s)
• Ensures Software Engineers on assigned guilds are meeting performance and quality standards
• Provides timely feedback regarding addressing bugs, code quality, and performance issues
• Collaborates with the other Software Managers and the Director of Software Engineering to
create and evaluate department-wide process improvements and initiatives
• Identifies and provides direction to support team members to modify behavior that could be
adversely impacting group effectiveness and productivity
• Proactively facilitates schedules, procures, and technical training for teams and individuals
• Facilitates positive change in direct reports, department culture, and product development
values
• Encourages and supports others to take on responsibility, authority, and accountability
• Responsible for new hire training and smooth transition into teams
• Schedules and attends one-on-ones with direct reports, with regularity determined by the
expressed needs of direct reports
• Schedules, leads, and prepares content for regular performance discussions for direct reports

