AI Trainer

Business Development Associate – EdTech Sales

Location: Bangalore

We are seeking a proactive Business Development Associate to drive sales of our EdTech products. The role involves identifying and generating leads, reaching out to schools, colleges, coaching centers, and educators, and converting opportunities into revenue. You will be responsible for product presentations, building strong client relationships, and achieving sales targets. The ideal candidate has excellent communication and negotiation skills, a passion for education technology, and the ability to work independently and collaboratively. We offer performance-based incentives, career growth opportunities, and continuous training to enhance your skills in the EdTech sales domain.

Position: Business Development Executive

Experience: 0 - 2 Years

Language: English, Hindi (Required)

Work Location: HRBR Layout, Bangalore, Karnataka

Job Summary:

We are seeking a motivated Business Development Executive to join our team and play a key role in engaging with customers over the phone. The ideal candidate will be responsible for reaching out to potential and existing customers, generating leads, promoting products or services, and ensuring a positive customer experience.

Key Responsibilities:

1. Customer Interaction:

• Make outbound calls to potential and existing customers to explain products or services.
• Respond to incoming inquiries and resolve customer queries effectively and efficiently.

2. Lead Generation:

• Identify and qualify leads through active communication and engagement.
• Maintain and update a comprehensive database of customer information for follow-up and future interactions.

3. Sales Support:

• Promote company offerings to increase product or service adoption.
• Consistently meet or exceed daily, weekly, and monthly call and sales targets.

4. Customer Relationship Management:

• Build and maintain strong, positive relationships with customers through regular communication.
• Address customer concerns promptly and escalate issues to the relevant department when necessary.

Skills and Qualifications:

• Excellent verbal communication and interpersonal skills.
• Ability to work independently and achieve targets in a fast-paced environment.
• Strong problem-solving skills and a customer-centric approach.
• Basic knowledge of CRM tools and database management is an advantage.
• Good organizational and time management skills.
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Education & Experience:

• Bachelor’s degree in any discipline.
• 0-2 years of experience in a telesales or customer service role.
• Previous experience in handling customer calls or working in a sales environment is a plus.

Key Functions:

• Create new text and video content for our app and website.
• Moderate reviews and other user generated content submitted by millions of users.
• Increase key performance metrics like time on page and bounce rate.
• Reach out to students and colleges to generate content that users need.
• Work closely with technical team to improve consumption of content.

Key skills: Content writing, primary and secondary research, moderation, web content curation.

Desired Candidate:

• Excellent written and oral communication skills
• Strong vocabulary along with impeccable spelling and grammar
• Understanding of what makes content compelling especially web content or blogs
• Good analytical skills and an ability to present information in a proper format
• Passionate about interacting with students and colleges to gather unique information
• Ability to write interesting, relevant content

• Supporting the development and execution of product strategies and roadmaps
• Conducting market research and competitive analysis to identify market trends and opportunities
• Collaborating with cross-functional teams to define product requirements and specifications
• Working closely with Engineering to ensure the timely delivery of product features and enhancements
• Assisting in the planning and execution of product launches and go-to-market strategies
• Analyzing product performance data to inform product decisions and prioritize feature development
• Supporting customer success and sales teams in product-related inquiries and escalations
• Quick Turnaround Time
• Good communication skills,
• ability to work with creative and technical departments
• Self-motivation,
• ability to work under pressure and meet deadlines
• Receptive to constructive criticism
• delivering changes as directed Technical know-how

We are looking for an ambitious and energetic Business Development Manager who will be good at sales and software selling with knowledge in Supply Chain and Logistics industry to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

RESPONSIBILITIES & REQUIREMENTS:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• knowledge of SaaS products, market/industry and the Indian market landscape
• Data Mining.
• Updating CRM and Implementation work.
• Experience in software sales.
• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record in TMS software sales.
• Strong communication skills.
• Good with IT knowledge.
• Should be open for field sales.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

• The ideal candidate should be a creative problem solver at heart who thrives in a team environment.
• Your role will start with contacting potential learners to set up virtual meetings, counsel the learners and sell the course of Upgrad.