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- Mandatory - Hands on experience in Python and PySpark.
- Build pySpark applications using Spark Dataframes in Python using Jupyter notebook and PyCharm(IDE).
- Worked on optimizing spark jobs that processes huge volumes of data.
- Hands on experience in version control tools like Git.
- Worked on Amazon’s Analytics services like Amazon EMR, Lambda function etc
- Worked on Amazon’s Compute services like Amazon Lambda, Amazon EC2 and Amazon’s Storage service like S3 and few other services like SNS.
- Experience/knowledge of bash/shell scripting will be a plus.
- Experience in working with fixed width, delimited , multi record file formats etc.
- Hands on experience in tools like Jenkins to build, test and deploy the applications
- Awareness of Devops concepts and be able to work in an automated release pipeline environment.
- Excellent debugging skills.
Webnyay is a legal tech company focused on online dispute resolution (ODR), grievance redressal, and AI-powered legal workflows. We work with enterprises, platforms, and institutions to streamline dispute resolution and legal operations using technology.
Role Overview
We are looking for a highly organised and detail-oriented professional to manage legal operations and case management end-to-end. This role sits at the intersection of law, process, and operations, and is critical to ensuring cases move smoothly across their lifecycle.
You will be responsible for managing cases, coordinating with stakeholders, maintaining legal documentation, and improving internal workflows.
Key Responsibilities
Case & Legal Operations
- Manage end-to-end lifecycle of disputes/cases handled on the Webnyay platform
- Track case status, timelines, hearings, outcomes, and compliance milestones
- Maintain accurate case records, documentation, and audit trails
- Coordinate with lawyers, mediators, arbitrators, and internal teams
Process & Workflow Management
- Design, document, and continuously improve SOPs for case handling
- Ensure adherence to timelines, SLAs, and regulatory requirements
- Identify bottlenecks and propose operational improvements
Stakeholder Coordination
- Act as the primary point of contact for clients on case-related updates
- Liaise with external counsels, neutrals, and partners
- Support onboarding and training of stakeholders on case workflows
Reporting & Compliance
- Prepare regular reports on case volume, outcomes, turnaround times, and efficiency
- Ensure compliance with applicable legal, data protection, and platform policies
- Support audits, reviews, and client reporting requirements
Platform & Tool Usage
- Work closely with product and tech teams to provide feedback on case management features
- Use internal dashboards, CRM, and case management systems efficiently
- Assist in testing and rollout of new legal-tech features
Required Qualifications & Skills
- Law graduate (LLB) or equivalent legal background preferred
- 3–6 years of experience in operations, legal operations is a plus
- Excellent organisational and documentation skills
- Comfortable working with digital tools, dashboards, and workflows
- Strong communication skills (written and verbal)
- Ability to work independently in a fast-paced environment
Job Description
SN
Required Information
Details
1
Role
Service Desk Lead
2
Required Technical Skill Set
Excellent Communication skills.
Team Management,
Process Governance,
Reporting,
Shift & Resource Planning
Desired Experience Range
4-8 Yrs.
Location of Requirement
Noida
Keywords
IT Service Desk, IT Help Desk
Desired Competencies (Technical/Behavioral Competency)
Primary Skills
1.Leadership & People Management - Proven ability to lead large
teams, manage multiple services or 24/7 services, and build a
high-performance culture.
2.Strong knowledge of ITIL framework and service desk
operations.
3.Experience in managing IT support teams (minimum 5+ years,
with at least 2 years in a lead role).
4.Excellent leadership, communication, and problem-solving
skills.
5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy).
6.Ability to handle high-pressure situations and escalations
effectively.
Secondary Skills
1.Previous ITSM / Incident management or Service desk
experience managing cases and troubleshooting incidents
2.Strong knowledge in capacity management, resource planning,
reporting & analytics.
Description:
4+ Years of experience in systems development and Guidewire Billing experience.
4+ years of technical experience in enterprise-level application design, execution, and software deployments.
Hands-on development expertise on Guidewire BillingCenter with configuration.
Configure business rules and other business logic in Gosu.
Design and code integration components including plug-ins and programs that call the GW APIs Create form and letter templates and their supporting XML descriptor files.
Skilled in the use of applicable programming languages for the areas of developing code for, to include but are not limited to Java, SQL etc.
Experience leveraging source code management, such as GitHub or Bitbucket.
Supports production deployments and automation, actively lead monitoring, job control, and production support, and participates in and provides support for production issues related to the Guidewire solution.
Expertise configuring and developing several areas of BillingCenter including but not limited to Account/Policy/Producer Handling, Various Plan Types, Billing Instructions, Charges, Charge Patterns, Charge Invoicing, Invoice Items, Direct/List/Agency Bill Processing, Premium Reporting, Holds and writeoffs, Handling of Trouble Tickets/ Collaterals and Return Premium, Funds Tracking and Contacts.
Well versed with all Guidewire Billing center configuration areas like PCF, Gosu, Business Rules, Invoicing, Billing Types, Charge Distributions, Payments, Delinquency process, Commissions, etc.
Robust understanding of BillingCenter DataModel
Education:
BE/B.Tech, BCA, B.SE, MCA, MBA / Any Graduate/Any Post Graduate
Minimum 2 years of experience in the software development, including Project Management and
interactions with customers
• Solid understanding of the full software development life cycle
• Working Experience of
a) Ubuntu 18.04.4 LTS
b) Java 1.8
c) Tomcat 9
d) Spring boot framework 2.2.2. RELEASE
e) Spring OAuth2 2.4.0. RELEASE
f) Spring Security JWT 1.1.0.RELEASE
g) Spring Log4j2
h) Hibernate 3.13.3
i) Nginx 1.14.0
j) Hikari Connection Pool
k) Mariaj Connector
l) Google Recaptcha
m) Redis client 3.3.0
Qualification
Clinical Trials are the biggest bottleneck in bringing new drugs, devices, and vaccines to patients. On average, getting a new drug through the trial process takes nearly a decade and frequently costs $1B+. To make it worse, the process is inflicted with a great number of transparency issues. We are aiming to solve this through technology and platformization of clinical trials. We develop and offer next-generation technology platforms to pharmaceutical and biotech companies for running their clinical trials by integrating the entire process in an end-to-end workflow. Since Day 1, our vision is to make clinical trials faster, seamless, accessible to patients, and more transparent. We are driven by our technology-first approach to reduce inefficiency and increase patient-centricity in Clinical Trials. Founded by IIT Roorkee Alumni, Triomics is backed by top investors such as Y Combinator, Nexus Venture Partners, and General Catalyst.
Responsibilities:
1. Writing clean, modular, scalable, and reusable code with well-maintained documentation.
2. Working closely with the founding team to come up with product implementation architecture.
3. Designing and Implementing APIs while closely collaborating with front-end developers.
4. Implementing a stable and automated DevOps pipeline with state-of-the-art cloud services.
5. Developing database schemas and routinely evaluating them as per product requirements.
6. Maintaining a high coverage of testing by implementing Unit as well as Integration tests.
Tech Stack:
Our tech stack includes Python, Django, PostgreSQL for the backend, and ReactJS for the frontend.
We also use Celery and Redis for scheduling and multiple AWS services combined with docker for
deployment.
Requirements:
1. Bachelors in Computer Science or related field with 1-6 years of experience
2. Have implemented and deployed at least 1 or 2 production-level applications in the past.
3. Strong experience with Python (Django) as well as REST APIs.
4. Comfortable working with SQL Databases (Preferably PostgreSQL)
5. Experience with DevOps - Docker or Kubernetes, CI/CD pipelines, and AWS.
6. Prior experience of working in an early-stage startup environment is a plus.
Benefits:
1. Competitive CTC: 10-30% hike in the fixed component from your last or current salary +
ESOPs ( 10 - 25L)
2. Rent-Free accommodation in Gurugram
3. Flexible paid time off for full-time employees & paid leave for new parents
Team: US Recruiting
Division: Operations
Location Gurgaon / Noida
Role Overview
This is front line management role and candidate selected will be responsible for day-to-day successful operations of US IT Full Lifecycle Recruitment Team and individual performance targets. Your key responsibilities will be to meet process metrics as per defined service level agreements (SLAs) and quality standards. As leading face of team this role requires a self-motivated, excellent communicator and equally hands-on to mentor, coach and support team meeting process objectives and deliverables and meet and exceed performance.
Key Accountabilities
As a team leader, your primary role will be to provide high quality, consistent and effective support in a timely manner in one or more areas listed below:
• To research Internal and External job boards and other websites for suitable candidates based on keyword searches and, Google, Xray and other open sources
• Expertise in creating and amending Boolean search strings
• Candidate management: screening interview, assessment, interview co-ordination, taking and sharing feedback, negotiations, post offer candidate engagement, onboarding – co-ordinate with concerned stakeholder for smooth onboarding and pipeline readiness for offered positions
• Job management: timely, relevant and adequate numbers of profiles submissions, volume management and successful closure
• Stakeholder / client management: understanding requirements, challenges and recommend and support in filling positions
• Meeting self and team’s daily targets
• Identifying and allocating roles / work allocation to the team
• Monitoring and reporting on team and individual performance across the team.
• Meeting individual recruitment targets – sourcing and submittals
• Providing training / refresher sessions for the team members whenever required
• Sample quality audits on candidate profiles being shortlisted by the team before they are sent to the stakeholders / consultants
• Ensuring candidate information is updated efficiently and accurately on the system
• Manage the workload of a team & ensure work is completed as per defined priority & business SLAs
• Ensure adherence to process guides and SOPs to ensure smooth service delivery
• Responsible for organizing & delivering training and maintaining training manuals.
• Monitoring and reporting on team and individual performance across the team.
• Regularly report any issues and changes to business teams with solution approach
• Ensure client / business expectations are met at a minimum exceeded as the norm.
• Effective management & control of escalations / complaints/ conflicts and keeping line manager updated on real time basis
• Drive changes in process & implementing agreed plans and actions
• Look for opportunities for continuous process improvements
• Drive organizational initiatives to meet organizational goals
• Ensuring self and team adherence to requirements of Data Transfer Agreement and various other company policies and procedures.
• Manage access through JGL review
• Follow business updates from time to time
• Providing feedback to team members on their performance, productivity and code of conduct and overall performance management
• Manage operational queries from team, recommend solutions, escalate where necessary
• To support the successful transition of new offshore activities / work streams
• Engage with the stakeholders both on email and call for query resolution and discussions
• Respond to recommendations for improvement from the business on the quality of the candidates supplied.
• Provide support across all of the teams within the company , supporting other teams to improve their knowledge and processes
• Ensure awareness and understanding of dashboards / KPI’s / SLA’s performance
• Ensure the team meet and exceed SLAs at all times
• Ensure 100% accuracy of the work being delivered by the team following the agreed quality guidelines
• Ensure all activities are aligned to the company's brand values
Skills & Experience Must Have
• Overall 5+ years of experience in US IT full lifecycle recruitment including candidate, job and client / stakeholder management
• Minimum 2 year of experience as a Team Leader or similar role
• Hands-on experience of job boards like LinkedIn Recruiter, Monster, Dice, CareerBuilder etc.
• Sound knowledge of IT skills in the US Job Market – tax terms, work authorizations, work types etc.
• Expertise in preparing and using search strings and techniques (Boolean, Xray searches etc.)
• Experience in mentoring, coaching and sharing feedback
• MIS and Reporting with sound experience in MS Office (like Word, Power point Excel & Outlook)
• Excellent communication skills (written and verbal) – an extrovert with strong comprehension, articulation and presentation skills
• In-depth knowledge of performance metrics
• Experience with organizing training programs
• Sense of ownership and pride in your performance
• Critical thinker and problem-solving skills
• Eye for detail with strong planning, analytical, prioritization and multi-tasking skills
• Team player, self-motivated, proactive and energetic
• Good time-management skills



