Tableau Developer

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

We are looking for a Technical Support Executive (L1) to join our growing team at MyOperator. In this role, you will be responsible for handling customer service requests,troubleshooting technical issues, and managing support tickets. You will be the first point of contact for customers, ensuring quick resolutions and delivering a seamless support experience. If you have strong technical aptitude, problem-solving skills, and a customer-centric approach, we’d love to hear from you!

Key Responsibilities:

● Respond to customer service requests and tickets promptly.

● Diagnose and troubleshoot basic technical issues related to MyOperator products.

● Provide step-by-step guidance and training to users.

● Escalate complex technical issues to higher support levels.

● Maintain accurate documentation of customer interactions and resolutions.

● Handle KYC verification, activation tickets, SMS template approvals, and business

name approvals.

● Manage account panel-related tasks, including feature activation, billing date changes,

account transfers, and number-related requests.

● Process WhatsApp, Truecaller, and onboarding tasks related to credit limits, top-ups,

and balance management.

● Work with JIRA and Qntrl for ticket resolution and task management.

Skills & Qualifications:

● 1-2 years of experience in a technical support role, preferably in a SaaS-based

company.

● Strong understanding of SaaS platforms and how they work.

● Problem-solving skills with the ability to diagnose and troubleshoot basic technical

issues.

● Excellent communication and customer service skills with a helpful and patient

approach.

● Ability to provide training and support to users related to MyOperator products.

● Familiarity with JIRA, ticketing platforms, or similar tools is a plus.

● Ability to follow structured processes and complete assigned tasks efficiently.

Why Join Us?

● Opportunity to work in a fast-growing SaaS company.

● Collaborative and supportive work environment.

● Hands-on experience with customer interactions and technical troubleshooting.

● Scope for learning and career growth in the tech support domain.

About You

We are looking for passionate, enthusiastic, and proactive people that want to build their future with us, growing as we grow.

Dot Net candidate with a minimum of 4 years' experience, you are excited by the rare opportunity to work with the latest Microsoft technologies, rebuilding existing proprietary systems from the ground up.

You are a great communicator who makes a positive contribution working within a team to deliver excellent outcomes for Stake Holders.

If this, is you, come and join one of INDIAs fastest growing companies and enjoy both a flexible working environment and a great team culture.

Role/Core Competencies

• Familiarity with architecture styles And Expertise in Design Principles, Design Patterns, OOPS
• Solid knowledge of C#/.NET Framework knowledge,
• Hands on experience in .NET MVC, LINQ, AJAX, XML, Entity Framework Code First Approach
• Strong Experience in designing and developing the services using Web API.
• Experience in CSS, jQuery, Java Script, HTML5, Bootstrap
• Demonstrated ability to incorporate new technologies and techniques.
• Experience in working with Source Control System like TFS.
• Strong and effective inter-personal and communication skills (verbal and written).
• Knowledge of agile/scrum development processes.
• Working experience in Sql Server.

Responsibility includes:

• Participation in all stages of a project's SDLC including requirements gathering and documenting, high-level and low-level design, coding, testing, and deploying.
• Execute development tasks on projects and will test to guarantee the technical quality of the solution and handle security vulnerabilities.
• Transforms high-level statements of product feature into software design and implement it.
• Able to perform well in a team and as an individual and must have knowledge of SDLC process with documentation.
• Participation in all stages of a project's SDLC including requirements gathering and documenting, high-level and low-level design, coding, testing, and deploying.
• GUI and User Experience design and implementation in Web based applications with exposure to RESTful Service.
• On the need basis, estimates work efforts to support overall product planning & tracking activity.
• You will execute development tasks on projects and will test to guarantee the technical quality of the solution and handle security vulnerabilities.

Nice to have

• Understanding of Agile
• If you are good in preparing test cases & executing test plans

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

• Bachelor's degree in computer science, information science, or similar.
• At least two years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels. 

We are the first open-source test automation platform built out of India and competing with global giants. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Job Description

As a technical writer, you will work on creating clear and concise guides for Testsigma customers, partners, and developers. You will be responsible for communicating complex information in an easily understood manner, without relying on jargon. Your role will involve collaborating with fellow writers and internal business partners (such as product managers, UI designers, and software development engineers) to strategize, participate in content development and quality governance efforts, and develop content for our ecosystem. 

Responsibilities

• Builds high-quality, rich technical content in easy-to-understand plain, clear and simple language.
• Develops a solid understanding of the product to try, code, test out and also simulate user’s behavior for videos.
• Works with design, product, and engineering team to create great documentation for all Testsigma products
• Don’t shy away from setting up the IDEs and debugging a few lines of the code.
• Be comfortable with handling shifting priorities and pivoting when required.
• Review content in terms of logical flow and completeness of document.
• Standardize documentation process across the organization

Requirements

• 1 year of Dev/Testing/Automation experience 
• Have an understanding of computer science or automation testing fundamentals.
• 2-4 years of experience in building technical documentation, API documents, or technical content for SaaS companies.
• Excellent skills in grammar, minimalist documentation design, and effective information architecture.
• Experience writing, editing, researching, and planning software documentation.
• Sound knowledge of version control (Git), software development lifecycle, DevOps(Jenkins), and testing practices.
• Comfortable with IDE’,, APIs, programming languages(any) to understand the concepts and convert to user understandable formats.
• Experience using the Linux shell
• Be a team player - work with our world-class engineers to come up with creative and elegant documentation to help users with complex problems.
  
  Candidates from SAAS, Technology product background prefered.

• Work as part of a small team to build React Native iOS, Android & Web (react-native-web) application for Torre Capital.
• Implement pixel perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Integrate third-party API's.
• Write unit and integration tests.
• Participate in sprint retrospectives and daily standups.
• Assist with building estimates.
• Work with tools including Jira, Slack, GitLab & Google Docs.
• Be part of a community of React Native developers who share knowledge and help each other as problems arise.
• Follow FullStack's detailed development process

• 1+ year of professional experience working with React Native.
• 2+ years of professional software development experience.
• Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to the general process.
• An understanding of React Native best practices and a commitment to following them.
• Ability to work through new and difficult React Native issues and contribute to libraries as needed.
• A positive mindset and can-do attitude.
• English Skills (ability to effectively communicate via written and spoken English).
• Ability to consistently work 40 hours per week.

We are looking for a creative and detail-oriented communications and marketing specialist who can identify, develop and help amplify the stories that elevate the brand value of Bhumi. You will develop communication and marketing strategies for better engagement with employees, volunteers, donors, partner organisations, and corporate companies. You will be part of a dynamic, driven, and passionate young team of employees (~ 40 members) and volunteers (hundreds of them ) 

What You Will Do: 

• Craft compelling messaging and narratives that evoke positive and vibrant imagery of the organization, along with visually compelling content like videos and infographics
• Develop internal and external communications strategies, and execute them for projects, events, and the organization as a whole
• Partner with key stakeholders to understand upcoming initiatives across India and develop integrated communications plans, then execute. 
• Write memorable, engaging communication across all channels (e.g. Email Campaigns, Blogs, Social Media, PR, etc) that drive awareness of key initiatives and inspire volunteers and donors to take action 
• Plan, strategize and execute the large-scale events (Eg. Daan Utsav, Volunteer recruitment) and digital campaigns 
• Track the effectiveness of marketing campaigns, gain insight, and assess against goals
• Analyse metrics and optimise email and advertising campaigns
• Collaborate with key volunteers nationally to align and implement a communications strategy and messaging
• Manage the messaging on websites and ensure the brand perception is consistent across digital and offline channels
• Oversee the execution of newsletters and all communications (like annual reports, brochures, etc.)

What You Need

• Outstanding written and verbal communication, strong copywriting and content creation skills
• Willingness to work, network and collaborate with volunteer coordinators based out of cities where Bhumi is present
• Strong project management skills with the ability to supervise multiple projects
• Proven track record of developing and executing creative communications plans
• 5+ years of experience in the communications role
• Availability during weekends.

What Is Nice To Have

• Bachelors/Master’s degree in marketing, journalism, business, or related field
• Ability to communicate in Tamil, English and Hindi
• Prior experience of working or volunteering with NGOs
• Good network in the traditional media and digital/social media influencers 

Other Information:

• Designation: Manager to Director based on candidate’s profile
• Reporting to: Executive Director
• Scope: Full time
• Remuneration: CTC 6-9 Lakhs p.a. based on the candidate’s profile
• Expected Joining Date: Immediate

Job Summary
We are a startup based in Brookfield, ITPL Main Road, Bangalore. We are looking for a quality & creative Content Writer for creating engaging content as per needs.
Responsibilities and Duties

• Create, edit and proof-read copy according to the mandate expectations while meeting deadlines.

• Blog posts, Articles, Taglines, Social Media Content, Web copy, email copy, brochures, or other related marketing materials.

• Producing creative ideas for innovative campaigns

Key Skills
Must have practical knowledge of Ms-Office package, HTML Tags, CSS.
Required Experience and Qualifications

• Excellent command on the English language with a natural flair for writing, coupled with strong editing.
• Consistent in generating result oriented content that is thorough in research and comprehensive in treatment.
• Have knowledge of the Content Marketing/Digital Marketing Industry & able to deliver authoritative articles, which can be used as branding purpose.
• Proficient in SEO content development work, with a solid understanding of Social Media.
• Expertise in content updates for the company's social sites like Linkedin, Facebook, Twitter, etc.
• Ensuring ongoing improvements in content coverage and quality.
• To edit and revise existing content based on keywords.
• To develop unique, error free, grammatically correct content for client Brands.
• Flair for writing News, special stories.
• Able to create original play-free Blogs, Articles, website content, services descriptions.