Tableau Developer

Job Title: SMO Analyst

Location: Jaipur

Company: JPloft Solutions Pvt. Ltd.

Job Type: Full-Time

Experience: 2-4 Years

Job Description:

JPloft Solutions Pvt. Ltd. is seeking a passionate and results-oriented SMO (Social Media Optimization) Analyst to join our dynamic team. The candidate will be responsible for improving our online presence, driving engagement, and growing our brand's reach across various social media platforms. If you have the creativity and expertise to craft impactful strategies and deliver measurable results, we want to hear from you!

Key Responsibilities:

-Social Media Strategy:

Develop and implement creative social media strategies to increase engagement, reach, and brand visibility.

Collaborate with content, design, and marketing teams to create and execute successful campaigns.

-Platform Management:

Oversee daily management of social media platforms, including Facebook, Instagram, Twitter, LinkedIn, Pinterest, and YouTube.

Optimize content for each platform to align with audience preferences and emerging trends.

-Content Creation and Optimization:

Partner with the content and design teams to produce high-quality posts, visuals, and videos.

Ensure all content adheres to brand voice guidelines and integrates SEO best practices.

-Engagement and Community Management:

Actively engage with followers, respond to comments and messages, and build community trust.

Address customer feedback and queries in a professional and timely manner.

-Analytics and Reporting:

Monitor and analyze campaign performance using tools like Google Analytics, Facebook Insights, and other social media -analytics platforms.

Create detailed reports to track key metrics, ROI, and engagement levels.

-Trend Monitoring:

Stay informed about the latest social media trends, platform updates, and emerging tools.

Identify innovative opportunities to enhance strategies and improve outcomes.

-Collaboration:

Work closely with cross-functional teams to align social media efforts with broader marketing objectives.

-Qualifications and Skills:

-Bachelor’s degree in Marketing, Communications, or a related field.

-2-4 years of proven experience as an SMO Analyst or in a similar role.

-Proficiency in social media management tools (e.g., Hootsuite, Buffer).

-Strong understanding of SEO principles and their integration into social media.

-Exceptional communication, writing, and editing skills.

-Analytical mindset with the ability to interpret data and derive actionable insights.

-Creative thinker with strong problem-solving abilities.

-Experience with paid social media campaigns is an added advantage.

Interested candidates can share their resumes

Join JPloft Solutions Pvt. Ltd. and become a part of our innovative team that values creativity, collaboration, and professional growth!

You will be responsible for both back-end and front-end development, including creating WordPress themes and plugins.

WordPress Developer duties and responsibilities :-

- Designing and implementing new features and functionality

- Establishing and guiding the website's architecture

- Ensuring high-performance and availability, and managing all technical aspects of the CMS

- Helping formulate an effective, responsive design and turning it into a working theme and plugin.

- Generating WordPress themes and plugins.

- Conducting website performance tests.

- Troubleshooting content issues.

- Conducting WordPress training with the client.

- Monitoring the performance of the live website

- WordPress Developer requirements and qualifications :-

- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery

- Experience building user interfaces for websites and/or web applications

- Experience designing and developing responsive design websites

- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.

- Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers

- Ability to convert comprehensive layout and wireframes into working HTML pages

- Knowledge of how to interact with RESTful APIs and formats (JSON, XML)

- Proficient understanding of code versioning tools such as Git, SVN, and Mercurial

- Strong understanding of PHP back-end development

As a part of customer success team your goal is to provide an exceptional customer onboarding experience, providing them step-by-step tutorials, unlimited guidance and support. It involves taking customers from that very first initial contact to make sure he becomes a champion user driving product adoption and ultimately retention.

1. Take handover from sales by understanding customers' persona, their pain points and expectation. 
2. Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process by defining milestone, training schedule, onboarding goals and communicate it to customers. 
3. Guide users on product features and train them to use it effectively.
4. Make sure the customer achieves an early value and feels WOW so he actually starts reaping the potential of the product.
5. Evaluate customers usage patterns and determine additional ways the customer can successfully leverage the platform features.
6. Build and maintain resources required for onboarding. (Walkthrough, set up guides, help tutorials, emails and video tutorials)
7. Rigorously measure onboarding time and improve it continuously.
8. Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product.
9. Handover to Success and Support team after successful onboarding completion.
10. Maintain regular communications with clients about new feature developments and enhancements to product. 
11. Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Ready to work in US Shift in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

We are looking for a Sr. Executive - Media Ops for one of the World's largest Media Investment Companies in India.

Role - Sr. Executive (Media Ops)

Experience - 2 to 6 years

Locations - Mumbai, Bangalore & Gurgaon

Overview of job :-

Our Client is the worlds largest media investment company which is a part of WPP. They are a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.

We are currently looking for an Senior Executive Media Operations.

The role will include internationalization and cross regional export of the centralized digital service and buying model. The Ad Operations team makes sure that each one of the thousands of digital ads we run every day is tagged to pass the right information back so that we know which ads drive results, Be the first to know when big technology players like Google and Amazon change their product roadmaps and advise clients on how to get the most out of their technology budgets.

Responsibilities of the role: 

- Translate Media plan into Prisma line items, oversee campaign setups, trafficking, perform QA 

- Work closely with the Billing, Finance, and Vendor team to ensure smooth payouts/actualizations 

- Generate campaign reports, guide team through training sessions for daily activities 

- Debug and troubleshoot issues with campaign delivery and performance.

- Identify process inefficiencies and ways to improve operations workflow. 

- Help the manager to enhance the process which can ensure high quality, delivery in SLA, and assist in teams training and development. - Assist the internal teams in understanding aspects of campaign and other technical aspects- tag, floodlights and page troubleshooting 

- Help execution team with campaign setups whenever required 

- Provide the data point and help managers to smoothly run day-to-day operations

What you will need:

- Bachelor Degreein any subject/ B.Tech preferred.

- Excellence in MS Excel

- 2 - 6 years of experience in Ad Operations, well versed with digital landscape

- Experience in aquantitative field, including: a DFA or ad servers reporting tools with tag implementation tools and analytics/reporting platform

- Creative problem solver, self- motivated and driven. Quick learner and willing to try new tools/software for reporting, Trafficking & analysis

- Ideal candidate will have hands on experience working withGoogle Campaign Manager, Sizmek

- Experience with Salesforce/Prismapreferred.

DYD is a new business initiative and we are on the lookout for a passionate and energetic Operations Manager for our Ecommerce platform. This platform is for those candidates who have an innovative edge to their thinking gear and who believe they have the caliber to roll up their sleeves and push it from zero to one making every customer visit on the platform an experiential one.

• Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc.
• Assist to develop and implement demand generation plans to grow site revenue.
• Liaise with Designer Team on artwork requirements and monitor deadlines for completion
• Responsible for stock inventory accuracy and to address any discrepancy.
• Assist Customer Relations department on product knowledge.
• Logistic coordination when required.
• Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations.
• Involved in product listing, updating pricing & promotion on company’s website.
• Monitor Orders from initiation to completion and raise flags whenever required
• Monitor Service vehicles route plan and report deviations.
• Generate analysis and sales reports on regular basis.
• Overseeing the day-to-day marketplace eCommerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance.
• Building on the existing business by adding new categories and product portfolio listings on the marketplaces.
• Product Portfolio management – Assisting the team with product sales and category and performance inputs to optimize the product portfolio from time to time.
• Staying up-to-date with the promotional calendars and plans of eCommerce platforms. Driving category interventions.
• Supporting the eCommerce Head on campaigns and programs.
• Supporting integrations of eCommerce platform with main website as well as backend systems and applications.
• Guiding internal teams and vendor teams on development implementation issues.
• Coordinating with Marketing, Sales, Supply Chain, and Operations on Day-to-day management of the eCommerce platform.

• Minimum 5 years of experience within an ecommerce operations managerial role, automobile industry experience is an added advantage
• Experience handling ecommerce platforms, online sales and website content management
• Excellent communication, Excel and organizational skills in addition to project management experience
• Financial acumen- ability to reconcile accounts receivables with payments received from sales partners
• Ability to manage tasks simultaneously and efficient co-ordination with the other suppliers and vendors
• Experience working on Google and web analytics
• Support evaluating and executing SEO strategies
• Ability to forecast and determine productivity requirements to produce during the day to meet the overall building objectives
• Ability to develop systems, processes and infrastructure related to logistics.
• Implemented lean processes and innovative technology solutions to improve automation and productivity
• Ability to analyze various business scenarios and recommending prompt actions for exponentially expanding business

• Designing And Implementing Applications
• Developing And Testing Software
• Resolving Technical Issues
• Fixing Bugs