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We are looking for a 𝐒𝐞𝐧𝐢𝐨𝐫 𝐉𝐚𝐯𝐚 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 who is passionate about 𝐝𝐞𝐞𝐩 𝐛𝐚𝐜𝐤𝐞𝐧𝐝 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠, 𝐚𝐥𝐠𝐨𝐫𝐢𝐭𝐡𝐦𝐢𝐜 𝐩𝐫𝐨𝐛𝐥𝐞𝐦-𝐬𝐨𝐥𝐯𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 at scale.

This role is 𝐧𝐨𝐭 about basic API development or framework-heavy work. You will be part of the 𝐜𝐨𝐫𝐞 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 𝐭𝐞𝐚𝐦, working close to the heart of the product where 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞, 𝐬𝐜𝐚𝐥𝐚𝐛𝐢𝐥𝐢𝐭𝐲, 𝐚𝐧𝐝 𝐜𝐨𝐫𝐫𝐞𝐜𝐭𝐧𝐞𝐬𝐬 𝐭𝐫𝐮𝐥𝐲 𝐦𝐚𝐭𝐭𝐞𝐫.

𝐖𝐡𝐚𝐭 𝐘𝐨𝐮’𝐥𝐥 𝐃𝐨

▪️ Design and build 𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐛𝐚𝐜𝐤𝐞𝐧𝐝 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 that operate reliably under heavy load

▪️Develop and implement 𝐜𝐮𝐬𝐭𝐨𝐦 𝐚𝐥𝐠𝐨𝐫𝐢𝐭𝐡𝐦𝐬 for complex, real-world business problems

▪️Identify and resolve 𝐂𝐏𝐔, 𝐦𝐞𝐦𝐨𝐫𝐲, 𝐈/𝐎, 𝐚𝐧𝐝 𝐜𝐨𝐧𝐜𝐮𝐫𝐫𝐞𝐧𝐜𝐲 𝐛𝐨𝐭𝐭𝐥𝐞𝐧𝐞𝐜𝐤𝐬

▪️Build backend services where 𝐥𝐚𝐭𝐞𝐧𝐜𝐲, 𝐭𝐡𝐫𝐨𝐮𝐠𝐡𝐩𝐮𝐭, 𝐚𝐧𝐝 𝐫𝐞𝐥𝐢𝐚𝐛𝐢𝐥𝐢𝐭𝐲 are critical

▪️Own 𝐝𝐨𝐜𝐮𝐦𝐞𝐧𝐭 & 𝐏𝐃𝐅 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠 𝐩𝐢𝐩𝐞𝐥𝐢𝐧𝐞𝐬 end-to-end, including:

• Composition
• Rendering
• Optimization
• High-volume document generation

▪️Make 𝐬𝐭𝐫𝐨𝐧𝐠 𝐭𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧𝐬 and take ownership of backend architecture

▪️Mentor engineers by setting 𝐡𝐢𝐠𝐡 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐬 𝐚𝐧𝐝 𝐛𝐞𝐬𝐭 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞

▪️𝟓 𝐭𝐨 𝟏𝟎+ years of strong backend engineering experience

▪️Excellent expertise in 𝐂𝐨𝐫𝐞 𝐉𝐚𝐯𝐚 (𝐉𝐚𝐯𝐚 𝟖+) 𝐚𝐧𝐝 𝐒𝐩𝐫𝐢𝐧𝐠 𝐁𝐨𝐨𝐭

▪️Strong knowledge of:

• Data Structures & Algorithms
• Multithreading and concurrency
• JVM internals and memory management

▪️ Proven experience designing 𝐜𝐮𝐬𝐭𝐨𝐦 𝐚𝐥𝐠𝐨𝐫𝐢𝐭𝐡𝐦𝐬

▪️Deep backend experience 𝐮𝐬𝐢𝐧𝐠 𝐒𝐩𝐫𝐢𝐧𝐠 / 𝐒𝐩𝐫𝐢𝐧𝐠 𝐁𝐨𝐨𝐭

▪️Strong understanding of:

• API design principles
• Fault tolerance and resilience
• Performance tuning and profiling

▪️Ability to reason about time and space complexity

▪️Solid database fundamentals:

• Query optimization Indexing
• Transaction management

𝐖𝐡𝐚𝐭 𝐖𝐞’𝐫𝐞 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐅𝐨𝐫

Engineers who enjoy solving hard problems, not just wiring frameworks

Strong analytical thinking with a focus on trade-offs and optimizations

High ownership mindset with attention to performance and maintainability

📩 Interested candidates can apply

About Company:

Company is an open-source, low code software that helps developers build applications quickly, usually within only hours. Since being introduced less than two years ago, Appsmith’s open source software has more than 10 million downloads, more than 18,000 stars (up 12x since 2021) on Github and is used at over 10,000 organizations across 150 countries. We are a global and fully remote organization, excited to welcome new teammates to our collaborative environment and high-performance culture.

See our GitHub repo here: https://github.com/appsmithorg/appsmith

Company has raised $51.5 mn in funding. Company Vision We believe every organization should have the ability to develop high performing internal applications quickly and cost-effectively. Every enterprise needs to create custom internal applications, spending between 10% to 40% of their engineering resources on them. Yet they often take a backseat to customer-facing applications because they are challenging, expensive and slow to build. Appsmith is already enabling software engineers to transform how they build internal apps, often building them 10 times faster with Appsmith. In the future we’re building, custom software developed for internal users will look and work no differently than the best out-of-the-box SAAS products. Internal users will demand great UX, great customer support, and great reliability from their in-house development teams because Appsmith has made it quick and painless for developers to build, deploy and maintain custom software. What do we value? Above all, we value a growth mindset. As a team of learners, we read, talk to people and listen to feedback constantly. We love working with people who have strong opinions, weakly held. Self starters and ambitious people form the backbone of our team. Do you want to work on bigger projects? Are you comfortable setting large goals and then accomplishing them? We value consistency and reliability. For example, sticking to committed deadlines, showing up on time etc. We believe that predictability makes teams run a lot smoother. It’s the little things that matter. Attention to detail shows that we empathize with our users, our colleagues and anyone else that we interact with. Are you a practical optimist? Our founding team strongly believes in a better future. We believe in playing our part to make that future a reality. What will you be doing? The history of software is the history of teams. And the history of teams is the history of leaders. As an Engineering Manager, you will lead a team(s) of engineers focused on solving challenging product problems. You will take charge of the team’s outcomes by building robust engineering processes and inculcating a culture of ownership and accountability within the team. As a leader you will play a key role in bridging communication between various functions such as engineering, product, design and QA. This will help your team release high quality features on-time.

Must Have Skills

● You should have prior experience in leading SaaS product teams in startups. This will help you ramp up and build context within the team easily.

● Teams with predictable schedules and clear directions tend to move faster. You should have managed projects before and be comfortable creating product and feature roadmaps.

● It takes an engineer to understand an engineer. You should (until recently) have been an active developer.

Communication is the key to success. You should be able to convey your ideas to engineers and non-engineers alike with ease and clarity.

● As a leader, it’s imperative that you understand what the team is working on. A strong grasp over the fundamentals of APIs, web backends and browser frameworks will hold you in good stead. Nice to Have Skills

● Past experience in building and scaling teams distributed across time zones and geographies is a bonus.

● Contributions in other open source communities will help you assimilate and enhance Appsmith’s global community.

● Have you worn a founder’s hat before? If yes, we’d love to hear all about your story.

Remote working: Company is a fully distributed and remote team. Diversity and Inclusion: Company has dedicated to maintaining a diverse team and an inclusive work environment because our success depends on it. We welcome all people to apply for roles with company especially women and other disadvantaged populations and we appreciate non-traditional career paths. What is the recruitment process? As a small team, it’s imperative that all of us get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation (video conference) with us will last about 60 mins. Typically the whole process takes between 2 - 10 business days depending on your and our schedules. Introductory call: This call will help us get to know you better. We want to understand your career aspirations and your story. We will also introduce Appsmith's vision and product to you. If you find our product vision interesting exciting, we will move to the next steps. Technical conversation I: This is a video call with one of our leaders that allows for a deeper technical conversation. We will delve deeper into your professional background and talk about your technical prowess, past projects and leadership style. Technical conversation II: Another round of video interview with a founder on the team that will focus heavily on your project management experience. Expect to discuss strategies for handling real-world scenarios that occur in teams. Culture fit conversation: Conversation with the founders and quick meetings with our team members to ensure that there is a culture-fit. Extending an offer: If all goes well, we will extend an offer which includes financial benefits, equity stock grants and any other benefits.

Benefits

● Budget to setup your home office

● Medical insurance for self and dependants

● Self-education budget for books, courses, and conferences

● Flexible holiday schedule

● Paid Maternity and Paternity leave

Our Engineering Team 

Keka Engineering Team follows modern engineering practices and works with latest stack. Refactoring is central to our philosophy to evolve the design, maintain code consistency and adapt to dynamic business needs. We believe in DevOps practices, there is no fixed release cycle; our CI/CD pipeline, deployment automation, blue-green deployment and other related practices gives us flexibility to deploy multiple times a day (if required). Our Engineering team is made up of small cohesive teams embracing Agile; working on focus areas to deliver awesome experiences to our Customers. Keka Engineering Team works on complex technical challenges, learns & adapts and most importantly; we have fun along the way.  

As a Mobile developer you are required to work with a team of architects, and developers to create mobile applications.

·       Design and build applications for the iOS platform

·       Ensure the performance, quality, and knowledge of best practices

·       Collaborate with a team to define, design, and ship new features

·       Identify and correct bottlenecks and fix bugs

·       Help maintain code quality, organization, and automation.

·       Working knowledge of the general mobile orientation, architecture, trends, and emerging technologies.

·       Solid understanding of the full mobile application development life cycle.

·       Must have good analytical, debugging, and problem-solving skills.

·       Self-starter having the ability to independently acquire the knowledge required in succeeding his job.

·       Good communication skills. Should be able to discuss requirement for stake holders like, Product Owner and other Business stakeholders

·       Proficient with Swift 5 & above

·       Strong understanding of MVVM Architecture and should be able to demonstrate working experience

·       Strong knowledge of Design patterns

·       Strong with Auto layout and Storyboard for proficient user interface creation

·       Experience with iOS frameworks such as Core Data, Core Animation, etc.

·       Experience with Online/Offline storage, threading, and performance tuning

·       Familiarity with RESTful APIs to connect iOS applications to back-end services

·       Knowledge of UX standards

·       Should have experience with Unit Testing

·       Understanding of Apple's design principles and interface guidelines.

·       Review code, follow best practices for coding guidelines

·       Proficient with writing reusable code

·       Familiarity with cloud message APIs and push notifications, social media integration, and integration of analytics

·       Knack for benchmarking and optimization

·       Proficient understanding of code versioning tools (Git / SVN, Swift Package Manager, Cocoa Pods)

·       Familiarity with continuous integration

·       Knowledge of Appstore Deployment process/norms

·       Good knowledge of Certificate and Profile creations

·       Good knowledge of distribution builds for testing over TestFlight or similar distribution tools.

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.