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Job Description – SYSTEMS ENGINEER Role Description

This is a full-time on-site role for an Information Technology Systems Engineer in Dubai.

The systems engineer will be responsible for network & server implementation, administration,

engineering, security, troubleshooting, managing and executing Annual Maintenance Contracts (AMC) & Managed Services, and overall IT services support to ensure seamless operations.

Job Responsibilities:

1. Provide prompt and satisfactory client service on System Integration assignments of IT installation and services by:

a. Performing periodic and routine onsite and offline maintenance of equipment and software as per client requirement and company Service Level Agreement (SLA).

b. Prediction of client requirements based on assignment for planned and unplanned service activities.

c. Prioritize client requirements and achieve prompt response based on criticality and urgency.

d. Ensuring monthly health check-up report as per SLA each of the assigned customers.

e. Ensure business continuity with zero downtime.

2. Independently handles complex tasks and oversees full AMC contracts.

3. Maintain 100% SLA compliance (response time, resolution time, documentation).

4. Perform preventive and corrective maintenance on IT hardware, software, networks and security through remote and onsite technical support

5. Provide remote and onsite technical support to clients and ensure timely resolution of issues and maintain client satisfaction.

6. Maintain documentation of client infrastructure, asset logs, ticket logs, SLA performance reports and service reports. Submit monthly AMC performance reports (downtime, costs, client satisfaction).

7. Collaborate with the sales team to identify potential upselling opportunities within existing AMC clients.

8. Resolve escalated complaints related to AMC services.

9. Engage in completing training and holding certifications pertinent to IT technologies and practices.

10. Engage in Pre-sales activities:

a. Conduct site assessments, technical evaluations, and feasibility studies to support solution design.

b. Deliver product and solution presentations to clients, demonstrating technical capabilities and value proposition.

13. Liaise with client departments and customers and keep a fruitful relationship.

14. Control usage of maintenance tools, stores and equipment.

15. Monitor and control maintenance costs for assigned tasks.

16. Adhere to health and safety policies and procedures of client and company.

17. Obtain and upgrade required competency training and certification from vendors and relevant institutes for maintaining and enhancing the technical competency of the employee.

18. Keep abreast of the developments and research in the chosen domain of ICT and in-turn disseminate and train internal resources.

Qualifications:

 Troubleshooting and Information Technology expertise.

 Server Administration, M365, and Cyber security skills.

 Experience with Server management, backup and storage solutions.

 Strong problem-solving and analytical skills.

 Experience with Server infrastructure, Firewall Implementations, network infrastructure and systems.

 Experience with ticketing systems, remote monitoring tools and remote desktop applications.

 Certifications such as Cisco CCNA/MCSE.

 Bachelor’s degree in computer science, Information Technology, or related field.

 Excellent communication and teamwork abilities.

 Ability to adapt to changing technology trends and advancements.

Other Details:

 Immediate joiners preferred

Position: SR. WEB APPLICATION DEVELOPER 

Job Responsibilities:

• Should maintain Apache web server (LAMP & WHM/CPanel).
• Create and Maintain PHP, Laravel Based web application / HTML, CSS & JS wireframes / mockups, websites , web assets , Landing pages.
• Conceptualize original ideas that bring simplicity and user friendliness on web sites and web applications.
• Create and Maintain WordPress Websites, Plug-Ins and Themes using the latest development and deployment methodologies.
• Create and Maintain high-performance websites with SEO and SEM integrations and managing all technical aspects of the CMS.
• On time delivery - Ensuring the project is delivered on time through continual improvement.
• Quality Benchmark - Ensure that the project is delivered with best quality and with minimal bugs.
• Ensuring effective and timely communication with the project stakeholders and team members.
• Process Compliance / Adherence to style standards on fonts, colors, images, design guidelines, best practices and standards.

Job Requirements:

• Strong understanding of Apache Server with LAMP & WHM/CPanel.
• Strong understanding of php & Laravel based app development life-cycle and best practices and CMS management.
• At least 5+ years of experience working in Laravel, WordPress / HTML 5 / CSS3 / JavaScript / PHP and NodeJS technologies
• Must have experience in building and managing websites for large consulting firms or large publishing house or large content marketing company
• Strong experience in building rapid prototypes and wireframes using HTML 5 / CSS 3 / JavaScript
• Must have experience in developing responsive , multi platform , cross browser / multi resolution user interfaces and design
• Must have Basic knowledge in SEO / SEM
• Must have experience in building new themes and plugins on WordPress CMS and integration with external systems using RESTful APIs and formats (JSON, XML)
• Proficiency in ReactJS with Redux or Angular will be an added advantage
• Ability to work with business leaders / multiple teams.
• Ability to recommend intuitive user journeys / interfaces and proactively evolve product design
• Excellent communication, interpersonal, and organizational skills

SKILLS:

Laravel, WordPress , PHP , WHM/CPanel, DigitalOcean, HTML5 , CSS3 , JavaScript , Bootstrap , jQuery , RESTful APIs and formats (JSON, XML) , ReactJS with Redux , Angular, Debugging Tools , User Interface Design Concepts , Adobe Photoshop, Adobe Illustrator, SEO / SEM.

Description

Description:

Key Job Responsibilities:

• Implementation of Android Framework and Application (Java) – must

• Test tool development and unit testing

• Perform structured root-cause analysis on tuner defects and implement targeted fixes

• Implementation of Tuner component in Android HAL layer (C++) – good to have

• Implementation of Tuner Driver Library – AMFM/DAB/SDARS/HD (C++) – good to have

Key Performance Indicators:

• Strong coding skills in Java; C++ knowledge is an advantage

• Experience with RTOS and Android OS

• Strong problem-solving and analytical skills

• Proficiency in using Git

Mandatory Criteria:

• Looking for candidates who are based in Chennai and can join us immediately.

• Need candidate from Automotive and Manufacturing industries only.

• Candidate must have experience and Strong coding skills in Java.

• Candidate should have experience in Audio Source Management & Audio Source Routing

• Candidate should have experience in Device Drivers in Communication protocols (I2C, SPI, UART, CAN)

• Candidate should have Experience with RTOS and Android OS.

About the Role

A DevOps Engineer in Snappymob configures, monitors, and manages the Cloud Management service. You should be able to identify the most optimal cloud-based solutions for our clients and maintain cloud infrastructures in accordance with the best practices and company security policies. 

Responsibilities

• Configures the AWS cloud management service and uses tools to monitor and manage their services carefully.
• Manages the full AWS Lifecycle, Provisioning, Automation, and Security.
• Works with customers, solution architects, and product teams to drive migrations.
• Assists in the execution of migration discovery workshops with large enterprise customers.
• Maintains Data Integrity, Data Recovery, and access control while you use the AWS application platform.

Requirements

• More than 2 years of working experience in DevOps and cloud management.
• Strong proficiency in AWS services and migrations.
• Ability to think critically, analyze and break down problems into manageable components.
• Ability to communicate and work well with others.

Advantages

• Experience with AWS cloud migrations.
• Possesses AWS certifications in solution architecting or DevOps.
• Experience with managing CI/CD and deployment of services to the cloud.
• Experience with containerization and orchestration solutions (eg: Docker and Kubernetes)

As one of Malaysia's top app development companies, Snappymob helps top brands in Malaysia and around the world turn their ideas into reality by creating impactful digital products. Our clients span from startups to multinationals across many industries including finance, media, healthcare, energy, and education.

By pairing awesome user experience design and solid software engineering, we strive to help our clients achieve success – while providing them with honest, no-nonsense advice.

Visit us at snappymob.com to find out more about what we do.

Technical Skills Required:

Experience to work in a Global delivery environment Experience implementing Cloud and or Hybrid Cloud solutions Experience .

developing APIs against database technologies .

Job Summary
If you are passionate about technology, constantly seeking to learn and improve skillset, then you are the type of person we are looking for!
We are offering superb career growth opportunities, great compensation and benefits.
Java developers with only more than 7 Years of experience can apply.
Responsibilities and Duties

• Deliver tactical and strategic improvements to large scale Java/J2EE/Mobile based product
• Formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems
• Design, develop and test Java-based solutions using common standards and frameworks such as JAXB, JAX-WS, JAX-RS, JPA, JavaEE, Spring, and Hibernate
• Maintain and update all existing J2EE applications as needed
• Translate software requirements into working and maintainable solutions within the existing application frameworks
• Implement the product's lifecycle: Design, development, quality, deployment, and maintenance
• Develop and adhere to best-practices for developing applications
• Continuously contribute to team performance improvement and collaboration
• Collaborate effectively across teams

Benefits
Alternate Saturdays-Off!
Working Saturdays are Half-days!

Weekly Lunch
Birthday Celebrations
Festival Celebrations
Diwali Bonus
Annual Picnic
Healthiest and easy-going working experience with motivating team members.