Dynamics 365 Developer at Celebal Technologies · Remote, Jaipur, Ajmer, Pune, Gurugram, Noida · 3 - 10 years · ₹5L - ₹20L / yr · Profitable · Remote friendly · Posted 28 Sep 2022
Role – Dynamics 365
Experience – 3 years & above
Location – Remote, Jaipur , Pune , Ajmer, Gurgaon, Noida
Job Description:
- Gather requirements from the client
- Proactively builds and manages relationship with client management
- Developing business cases, project plans and project documentation.
- Deliver projects/work on-time, on-budget, and in a way that accomplishes client goals
- Reviews and ensures high quality of work is delivered
- Meets deadlines and manages competing priorities under pressure
- Apply creative thinking to identify possible reporting solution alternatives
- Travel to client locations as per the project and/or client needs
Must Have:
- 5+ years of project experience and Min 2+ years’ experience in Power Platform development and customizations.
- Deep understanding of D365 capabilities, architecture, and deployment of online solutions.
- Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules like Sales, Service, Marketing and Field Service.
- Skills Driving Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.
- Experience in leveraging Microsoft Power Platform capabilities for MS Dynamics CRM using PowerApps, Power Automate and Power BI.
- Proficiency in use of C# - CRM SDK, Web APIs, Batch Jobs, Azure functions, JavaScript, SQL, SSRS, SSIS, Plugins, 3rd party APIs, and Custom Workflows with Dynamics CRM.
- Good experience in Portals and USD development with CRM.
- Experience in assisting with integration of CRM with other business systems and applications.
- Assists the functional resources/business analysts with requirements gathering and provides design guidance for mid to large sized Dynamics 365 CRM projects.
- Proficiency in OOB Customizations like Business Rules, Workflows, Actions, Security roles configurations.
- Good knowledge in code and project management using Azure DevOps.
- Experience in the Power Apps component framework
Good To Have:
- Microsoft Dynamics CRM and Power Platform certifications.
Desired Candidate Skills:
- Excellent interpersonal and leadership skills.
- Superior understanding of current applications and trends in IT.
- Good knowledge of all phases of IT including network administration, computer support, help desk, software development or specialization in one area.
- Experience in client communication
- Proficient in communication.
- Mentoring skills of junior resources.
- Excellent foundational consulting skills including critical thinking and analysis, verbal and written communications, executive presence, facilitation and presentation skills, business analysis
- Ability to conduct business user workshops, design reviews, executive presentations, and
- lead other senior stakeholder/sponsor meetings
- Experience in delivering end to end reports
- Must be able to travel to client locations if needed
- Is detail oriented and deliverables focused
Key Skills: Dynamics 365 & Power Platform, Azure DevOps
Shubham Vishwakarma
Full Stack Developer - Averlon
About Celebal Technologies
About
Celebal Technologies is a leading software services company that specializes in Data Science, Big Data, and Enterprise Cloud solutions. With a focus on intelligent data solutions, Celebal Technologies helps organizations gain a competitive edge by leveraging cutting-edge technology to extract intelligence and patterns from data. The company's core offerings revolve around Data to Intelligence, which facilitates smarter and quicker decision-making for clients. Celebal Technologies' solutions are powered by Robotics, Artificial Intelligence, and Machine Learning algorithms, which offer improved business efficiency in the interconnected world. The company's clients include Product ISVs and delivery organizations across the globe, who benefit from Celebal Technologies' niche expertise in product development and Enterprise project implementations. Celebal Technologies is committed to delivering the highest standards of service quality and operational excellence, enabling clients across a wide range of industries to transform into a data-driven enterprise. The company's tailor-made solutions help enterprises maximize productivity, speed, and accuracy, making Celebal Technologies a trusted partner for businesses looking to gain a competitive edge in today's data-driven world.
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- Bridge the gap between business requirements and technical delivery across D365 Customer Service and Field Service
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- Good to have basic process understanding of SAP system.
- Configure D365 modules and implement light customizations — plugins, custom APIs, JS/TS, and Power Automate flows
- Design end-to-end solutions covering data model, SLAs, entitlements, and integrations
- Support UAT, produce functional specification document, and ensure solutions align with Microsoft best practices
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- At least 6 to 8 years of relevant experience in Dynamics 365, Field Service, Power Pages.
- Proven expertise with Dynamics 365 functional area, documentations, design, development, end-to-end implementations and solutions.
Technical know-how:
- Strong understanding of Dynamics 365 Customer Service and Field Service modules, including case management, SLAs, entitlements, work orders, and scheduling
- Hands-on experience with Microsoft Dataverse, including entity design, relationships, forms, views, business rules, and security model
- Working knowledge of Model-Driven App development and customization
- Ability to implement light customizations using C#, .NET plugins, custom workflows, Web APIs, JavaScript/TypeScript
- Experience with Power Platform tools including Power Automate and basic exposure to Power Pages (portal configuration and customization)
- Good understanding of integration concepts, including REST/SOAP APIs and experience integrating D365 with external systems (preferably SAP)
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- Good team player skills to be able to work within a global team with shared global responsibilities
- Strong service orientation
- Solution-oriented and structured way of working
- Friendly, communicative and team-oriented player
- Business fluent English skills, spoken and written
- Intercultural competence
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🔹 ALM: Azure DevOps, CI/CD & Release Management
🔹 Bonus: Experience with D365 FinOps/ERP integrations and Airlines or Freight/Logistics domain
📍 Location: Kochi / Trivandrum
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If you have the technical expertise, leadership mindset, and passion for delivering enterprise-scale CRM solutions, we’d love to hear from you!
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Job Summary
We are hiring an experienced Client Servicing Manager to manage client relationships, understand business requirements, and ensure seamless execution of projects. The ideal candidate should have strong communication skills, a client-first approach, and the ability to coordinate effectively with internal teams to deliver exceptional results.
Key Responsibilities
- Serve as the primary point of contact for clients.
- Build and maintain long-term client relationships.
- Understand client objectives and communicate requirements to internal teams.
- Coordinate across multiple departments to ensure timely project execution.
- Manage client expectations and provide effective solutions when needed.
- Track project progress and maintain regular communication with stakeholders.
- Prepare account status reports and post-project reviews.
- Identify opportunities to expand and strengthen existing client accounts.
- Address client concerns promptly and ensure high satisfaction levels.
- Stay informed about industry trends and market developments.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Hospitality, or a related field.
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- Excellent verbal and written communication skills.
- Ability to manage multiple projects simultaneously.
- Proficiency in MS Office and CRM tools.
Preferred Skills
- Strong problem-solving and organizational abilities.
- Detail-oriented with a proactive approach.
- Ability to work in a fast-paced environment and meet deadlines.
- Professional and customer-focused mindset.
Benefits
- Competitive compensation package.
- Career growth and development opportunities.
- Collaborative and professional work environment.
- Exposure to diverse and challenging projects.
Apply now if you have a passion for client relationship management and delivering exceptional customer experiences.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon