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• Generate prospects from leads
• Contact potential and existing customers by phone, email, and in person
• Handle customer questions, inquiries, and complaints
Requirements
• Excellent customer service and sales skills
• Strong verbal and written communication skills
• Excellent phone and presentation skills
• Strong negotiation and problem-solving skills
Key Factors:
- Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
- Strong understanding of the admission processes and challenges faced by educational institutions.
- Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
- The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
- Ability to build and nurture long-term relationships with customers.
- Strong negotiation and closing skills, with attention to detail in contract and agreement management.
- Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
- Willingness to travel within the assigned territory as required.
- Bachelor's or Master’s degree in business, marketing, education, or a related field is preferred.
Customer Success and Support Executive @ Kwikpic
Location: Mumbai / Kolkata (Hybrid)
About us:
Kwikpic is an AI based photo sharing platform based in Mumbai, enabling effortless, high-quality image sharing through features like instant face recognition, smart gallery creation, branded galleries, desktop apps (for macOS & Windows), digital flipbook albums, and more.
Since its launch, Kwikpic has seen exceptional adoption—processing over 200 million uploaded photos, powering 150,000+ events, onboarding 13,100+ photographers and businesses, and achieving 1 million verified users organically within just 18 months
Why Join Us?
As a Customer Success Associate at Kwikpic, you’re not just supporting users; you’re guiding photographers, businesses, and event professionals toward their ideal photo-sharing experience. You’ll help users leverage features like AI-enabled uploads, custom galleries, digital albums, and more, ultimately growing retention, satisfaction, and revenue.
Key Responsibilities:
- Provide timely assistance to customers via email, chat, and phone, resolving technical and account-related issues.
- Guide new users through the platform, ensuring a smooth start and full adoption of Kwikpic features
- Monitor account health, proactively address concerns, and help customers maximize the platform’s value.
- Maintain strong, ongoing relationships with customers, conducting check-ins and ensuring continued customer satisfaction
- Work cross-functionally with sales, product, and support teams to deliver exceptional customer experiences and communicate feedback
Qualifications:
- Bachelor’s degree (preferably in Business, Communications, or related fields).
- 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services.
- Fluent in English and Hindi
- Excellent communication, empathy, and client engagement skills.
- Comfortable using CS tools, CRM, and analytics platforms (e.g., Gainsight, HubSpot, Salesforce, or in-house tools).
- Strong problem-solving mindset with a love for helping customers succeed.
1. Research, Implementing, Monitoring, and Report on Organic search
2. Keyword research and mapping
3. Content writing and optimization
4. Link-building outreach campaigns
5. Acquire backlinks
6. Editorial negotiations
7. Maintaining SERPs
8. Work on standard and current SEO practices
9. Auditing existing website
10. Recommend changes to website architecture, content, linking, and other factors to improve
SEO positions for target keywords
11. Work on SEO reporting
Skills & Requirements
1. Excellent written and verbal communication skills
2. Knowledge of technical aspects of search engines, search algorithms, ranking factors etc.
3. Demonstrated knowledge of SEO skills like on-page SEO, website analytics.
4. Strong operational excellence in link building – NOT outdated practices like (directories,
bookmarking, etc.)
5. Knowledge of outreach to editors to form collaborations for publishing our content on their
portal – this is a must have. Candidate to show clear experience of achieving this in this past
employment.
6. Strong experience in the use of Google Analytics and Google Search Console
7. Ability to solve problems and identify opportunities through data analysis and critical
thinking
8. Strong attention to detail, excellent organizational skills, and ability to manage multiple
projects and responsibilities
9. Agency background preferable
CTC
20,000/- p.m. to 30,000/- p.m.
Python
Django
FlaskMust have exp in Django. [ Mandatory]
- The ability to problem-solve and critically think.
- High level of knowledge of Python and the Django framework.
- Familiarity with event driven programming as well as the MVC.
- Good understanding of SQL databases.
- Good understanding of REST APIs.
Adobe IllustratorIn this role, you will be entrusted with the art of design
Technical Competency :
● Translating wireframes and experiences into highly-polished visual composites
with a user-centered design methodology,
● Building beautiful and engaging user interfaces according to user needs,
business requirements and technical constraints,
● Mentoring less experienced designers and improving internal processes.
● Ensure the technical feasibility of UI/UX designs
● Assure that all user input is validated before submitting to back-end
● Collaborate with other team members and stakeholders
● Ability to multitask and work in a fast-paced environment.
Interpersonal skills :
● Must be comfortable working in a team and independently when required.
● Must be disciplined, proactive, and self-motivated
● Needs to have problem-solving and analytical skills
● Good to have previous experience of direct client interaction for project brief
and updates
What You Need To Apply:
● Have 1+ years of experience as a UI Designer
● Have outstanding UI portfolio with commercial web or mobile projects,
● Can lead and drive younger UI designers
● Are able to create interactive design and high fidelity prototypes,
● Can share your knowledge and improve internal processes,
● Have a high command of written and spoken English
● Have exceptional communication skills and team-working skills,
● Have a strong social portfolio.
● Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
● Self-motivated with the ability to work independently or jointly in a
self-directed way.
● Proven analytical and problem-solving capabilities
● Keen attention to detail
● Strong work ethic and desire to build industry-leading products
● Proactive instead of reactive
● Looking for ways to improve self and projects
AngularJS (1.x)
Angular (2+)Joining – Immediate or at least 15 days Notice period
Experience: - 1.5 years to 5 years of experience in UI DEVELOPMENT
REQUIREMENTS
Should have minimum 2 years exp.
Proficiency with JavaScript and HTML5
Experience in Angular is must
Validating user actions on the client side and providing responsive feedback.
Knowledge in building the infrastructure for serving the front-end app and assets.
RESPONSIBILITIES
Delivering a complete front-end application
Ensuring high performance on mobile and desktop
Writing tested, idiomatic, and documented JavaScript, HTML and CSS
Cooperating with the back-end developer in the process of building the RESTful API
Communicating with external web services
JWT token based RESTful calling
Additional Information
Five Days working in a week
Saturday & Sunday fixed off
Ample scope for growth opportunities
Working in Office would be full of happy moment
Salary: - up to 8 L/Annum (Negotiable for right candidate)
At CLIRNET, we want to empower Doctors with progressive tools and services to deliver quality patient care which is accessible, affordable and equitable. CLIRNET is already a leader in this space, with over 2 Lakh registered physicians regularly using the platform. CLIRNET is now building a product in the video streaming OTT space for knowledge delivery. This position will have a role in ideating, researching and giving shape to this video streaming OTT platform.
Objectives of this Role :
- Drive the product planning process across cross-functional teams of the company
- Analyze product requirements and develop appropriate programs to ensure they're successful achieved
- Develop, implement, and maintain product timelines across multiple departments
- Appraise new product ideas and strategize appropriate to-market plans
Daily and Monthly Responsibilities :
- Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
- Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
- Manage the product development process from conception through design, build, release, analysis, and iteration
- Be a critical voice of the user within CLIRNET.
- Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
- Analyze market data to develop marketing strategies, and define product objectives for effective marketing communications plans
- Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
Skills and Qualifications :
- 2-4 years of experience in product in a B2C consumer internet company with a background in technical product management or web engineering.
- Strong quantitative capabilities, and experience using analytics platforms to understand product usability.
- Familiarity with APIs, documentation, web system architecture
- An understanding of what makes for good user experience and beautiful design.
Adobe IllustratorJob Location: Kolkata
Job Description:-
- Develop design solutions for various platforms
- Establish consistent brand and creative designs.
- Communicate ideas with project managers using mock-ups and look books Collect feedback from project managers and adjust the approach to cater to criteria
- Build sitemaps, wireframes and prototypes to outline structure.
Requirements:-
- Bachelor's degree/PG in user experience, design or related field
- 1 to 4 years of experience with UI/UX designing.
- Strong communication, design and creative thinking skills
- Experience with Figma/Adobe XD, Photoshop, Illustrator etc
- Knowledge of CSS is a plus
Regards,
Team Merito
Candidates should be based out of Kolkata only.
If you are very good at communication, Customer-centric and patiently listening then this role is a good match for you!
Candidates must have flexibility working in Night shift as we mainly have USA-based clients to cater to.
Salary-Negotiable
5 Days work week.
2 Rotational week off.
We are providing a Work from Office opportunity.
- Demonstrate, present and promote services to salons, spas & gyms (Beauty & Wellness Industry)
- Should have excellent verbal & presentation skills
- Knowlege of local language is a must
- Should be inovative and target driven
- Willing to travel
- Demonstrate honesty & integrity
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