
|
Responsibilities: |
|
· Supports the security of next generation endpoint technology (Windows and Mac). |
|
· Assists with coordination and implementation of efforts with various IT teams to ensure solutions are fully tested and deployed enterprise wide. |
|
· Designs, builds, tests, secures, and documents endpoint security standards. |
|
· Participates on project teams as a resource representing Endpoint Engineering. |
|
· Manage an Engineering Team and provide support for users with more advanced security software issues with the highest service quality and customer satisfaction. |
|
· Ensures OS, security, and application lifecycle updates are consistently deployed on defined schedule. |
|
· Leverages/Consolidate SCCM Intune, and other data sources to build executive reports to measure compliance and provide dashboard and metrics to leadership. |
|
· Analyse security product issues and create workarounds along with self-healing automation for silent remediations. |
|
· Works closely with the Security Operations team to improve workflow and tool usage workflow for enhanced monitoring and response capabilities. |
|
· Evaluates risk, address security issues, facilitate and execute remediation activities across the organization. |
|
· Patriate in security assessment and validation of new technologies and major security changes. |
|
· Review security configurations and compliance on all endpoints technologies as well as assists with audits. |
|
· On-call for endpoint security incidents response and operational functions including triage, escalation, post-mortem, and remediation. |
|
· Uses data and operational metrics to analyse project and task results. Creates reports and charts to track progress and measures trends in the environment. Leverages data and reporting tools to make data-driven decisions about projects and tasks. |
|
· Engages with other IT support teams including Network Engineering, Enterprise Infrastructure, Service Desk, IT Security, and Technical Services to ensure a consistent approach for organizational support across the Enterprise. |
|
· Frontend new product POC and work closely with various stake holder including OEM. |
|
· Performs other duties and projects as assigned. |
|
Requirements: |
|
· Strong analytical, troubleshooting, and problem-solving skills. |
|
· Strong technical understanding of Endpoint Security in End User Computing. |
|
· Effective organizational and time management skills. |
|
· Effective team management skills. |
|
· Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with the international regulations and laws as they pertain to this position (Endpoint Security). |
|
· Strong understanding of past, current, and emerging malware and security exploits. |
|
· Minimum of fifteen (15) + years of comprehensive IT experience working with multiple operating systems, such as Windows desktop and server, Mac, Linux, etc. |
|
· Minimum of five (5) + years of with Cisco AMP or equivalent EDR/EPP/MDR/XDR tools. |
|
· Minimum of five (5) + years of with PMC or equivalent Endpoint Privilege Management tools. |
|
· Knowledge in Zero Trust Security framework. |
|
· Expert knowledge EPP, EDR, XDR, MDR, Privilege Management Active Directory, including Group Policy, DNS and organization unit design best practices. |
|
· Knowledge of SCCM, Azure Active Directory, and Intune. |
|
· Deep understanding of the Windows registry, Windows and macOS permissions, macOS preferences, and drivers and software required to build baseline images. |
|
· Knowledge of Mobile device management using Intune, JAMF. |
|
· Report writing expertise using Database Tools. |
|
· Advanced skills in creating SOP, SOW and Presentation decks using Microsoft Office applications including but not limited to Visio, Word, Excel, PowerPoint, and Outlook. |
|
· Exceptional verbal, written and interpersonal communication skills. |
|
· Ability to troubleshoot complex LAN/WAN issues related to connectivity, security, and physical location. |
|
· Ability to deliver stable and high-quality working solutions under deadlines in a fast-paced and dynamic environment. |
|
· Ability to make decisions that have significant impact on the enterprise. |
|
· Ability to manage ambiguity, operate effectively when things are not certain, or the way forward is not clear. |
|
· Ability to provide consultation and expert advice to management. |
|
· Ability to discuss emerging technologies such as cloud endpoint management. |
|
· Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed. |
|
· Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations. |
|
· Knowledge in securing/supporting/administering a virtual desktop environment running on VMware vSphere and Azure Virtual Desktop. |
|
· Experience creating deployment test plans, test cases, managing deployment groups, and soliciting feedback from pilot users. General understanding of software development, agile, CI/CD required. |
|
· Bachelor’s Degree in engineering or Cyber security preferred and a minimum of five (5) + years’ experience with security engineering. |

Similar jobs
JOB TITLE/HEADLINE: Fintech Product Manager
EMPLOYMENT TYPE: Full time, permanent.
REPORTING TO: CBO
LOCATION: Mumbai
ABOUT THE ROLE:
- We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.
- Who has hands-on experience in developing & managing Credit Card product
- Will end to end manage the product’s core value proposition, including product collaterals, customer communication, etc.?
- Design, develop and launch a new product in the market.
- Will manage end to end customer journeys, processes and customer experience.
- Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.
WHAT WE EXPECT FROM YOU:
- Manage product segment, drive and track customer value proposition.
- Product Pricing and usage analytics
- Product features, offering, cross-selling, up-selling strategies
- Understanding and bundling 3rd party products and services
- Referral programs, customer engagement and retention
- Product Management, product roll-out and coordination
- Manage all product collaterals & customer engaging properties such as customer statements etc.
- Manage all the processes related to value prop delivery and fulfilment
- Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication
- Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.
- Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.
- Engage with a partner to identify opportunities to introduce new features through competition benchmarking
- Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.
- Drive internal governance processes for launching any product, method etc.
OUR IDEAL CANDIDATE:
- BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech
- Excellent academic background and records
- Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.
- Master of multiple tasking. Takes on initiatives and challenges
- In short, we are looking for superstars to join a superstar team!
YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:
- We value balance. We are committed to providing an environment where you can balance great work with a great life.
- We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
- We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
- Multicultural workplace. A multicultural and diverse team of colleagues from different states.
- An opportunity to wear many hats
- An entrepreneurial crew that supports risk, intuition, and frequent experimentation
- The opportunity to make an impact in a transformative industry
- A chance to build and lead a highly talented and driven team
OTHER PERKS & BENEFITS:
- Progressive and flexible work hours that match your personality and lifestyle.
- Compensation could include stock options for significant upside.
- Health benefits
- Cool gadgets and swags
- Attractive wellness programs
- Competitive performance bonus
- Paid sick leave
- Paid maternity and paternity leave
- Career development training.
ABOUT THE COMPANY:
Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.
The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.
We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking 4 DevOps Support Engineer to join one of our clients' teams in India who can start until 20th of July. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Job requirements
Key Responsibilities:
- Monitor and troubleshoot AWS and/or Azure environments to ensure optimal performance and availability.
- Respond promptly to incidents and alerts, investigating and resolving issues efficiently.
- Perform basic scripting and automation tasks to streamline cloud operations (e.g., Bash, Python).
- Communicate clearly and fluently in English with customers and internal teams.
- Collaborate closely with the Team Lead, following Standard Operating Procedures (SOPs) and escalation workflows.
- Work in a rotating shift schedule, including weekends and nights, ensuring continuous support coverage.
Shift Details:
- Engineers rotate shifts, typically working 4–5 shifts per week.
- Each engineer works about 4 to 5 shifts per week, rotating through morning, evening, and night shifts—including weekends—to cover 24/7 support evenly among the team
- Rotation ensures no single engineer is always working nights or weekends; the load is shared fairly among the team.
Qualifications:
- 2–5 years of experience in DevOps or cloud support roles.
- Strong familiarity with AWS and/or Azure cloud environments.
- Experience with CI/CD tools such as GitHub Actions or Jenkins.
- Proficiency with monitoring tools like Datadog, CloudWatch, or similar.
- Basic scripting skills in Bash, Python, or comparable languages.
- Excellent communication skills in English.
- Comfortable and willing to work in a shift-based support role, including night and weekend shifts.
- Prior experience in a shift-based support environment is preferred.
What We Offer:
- Remote work opportunity — work from anywhere in India with a stable internet connection.
- Comprehensive training program including:
- Shadowing existing processes to gain hands-on experience.
- Learning internal tools, Standard Operating Procedures (SOPs), ticketing systems, and escalation paths to ensure smooth onboarding and ongoing success.
We are looking for a passionate front-end developer to join our team to help take our product to the next level.
You would be working on a cutting edge B2B2C SaaS product used by top multinationals across the globe that has served hundreds of thousands of people.
You would be responsible for making the front end of our product more intuitive and elegant while continuously experimenting with ways to increase user engagement.
You would gain tremendous experience working on the B2B and B2C side of design.
**Requirements**-
1+ year of front end dev work on PWAs (Progressive web apps)
Strong computer science fundamentals required. Ideally a B-Tech or higher degree in Computer Science.
**Front end skills**
JavaScript,CSS,HTML5 (Required)
React/Angular (Bonus)
3JS (Bonus)
Editing tools
Photoshop/Gimp (Required)
3D editing tools (Bonus)
Backend skills
You would need a working knowledge of PHP and Laravel in order to easily integrate your front end work with the project
-PHP (Required)
Laravel Framework (Or similar PHP frameworks) (Required)
**Misc**:
Experience optimizing web apps for performance
Should be a team player
Should be able to communicate well with team members- written and oral
-Communicate design processes, ideas, and solutions to teammates/clients
-Be excited about collaborating and communicating closely with teams.
-Be willing to help teammates, share knowledge and experience with them, and learn from them.
-Strong computer science fundamentals
-Strong logical reasoning
-Should be able to come up with logical solutions to problems and communicate them clearly
- Follows a sound and solid UI/UX design process
RESPONSIBILITIES:
- Help your engineers grow their skills and experience
- Conduct code reviews, and make technical contributions to product architecture as well as get involved in solving bugs and delivering small features
- Hold regular 1:1's with all members of the team, give regular and clear feedback around the individual's performance
- Foster technical decision-making on the team, but make final decisions when necessary
- Provide oversight and leadership to a team of developers to ensure timely execution of team and project deliverables
- Maintain up-to-date skills in software development technologies and a broad understanding of the business, business needs, and how applications/assets drive and support the business
REQUIREMENTS:
- 6+ years of experience in software development and 1+ in team management.
- In-depth technical experience in at least one of the core languages, frameworks, or technologies used in backend development.
- Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
- Extensive experience in developing, deploying, and integrating software solutions.
- Proficiency in documenting processes and monitoring performance metrics.
- Knowledge of best practices related to design principles, API development and software architecture.
- Ability to keep up with software industry trends and innovation.
- Exceptional interpersonal and communication skills.
Main Responsibilities:
• Logging all relevant incident/service request details, allocating categorization and prioritization codes.
• Providing first-line investigation and diagnosis using approved tools, systems and procedures.
• Resolving/fulfilling incidents/service requests that are in scope.
• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.
• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.
• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.
• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).
• Keeping customers informed of progress.
• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.
• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.
• Ensure the Configuration Management System (CMS) is maintained/updated.
• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.
• Ensure communication at all times is clear, concise, meaningful, professional and efficient.
• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.
• Identify need for Problem Management for reoccurring Incidents/Events.
• Understanding of and familiarity with Customers’ services and solutions.
• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).
• Actively participate as required in meetings (customer, 3rd party, internal).
• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.
• Act as delegate for Senior staff.
• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff.
Experience
• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).
• 12+ x months in a process driven organization (must).
• Experience working in a multi-cultural/international environment (desirable).
• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
As a Software Developer (PHP, laravel, MySQL), you will write PHP code - either from scratch or work within CMS platforms - that integrates with MySQL.
What you will do:
- Building new features using web technologies and frameworks.
- Integrating and improving features that support our large-and-growing user base.
- Ensuring reliability and security of the web application.
- Talking to our mobile app developers and designing how an API method should work.
- Contributing to internal tools that help us manage our users, and content.
What you need to have:
- Experience in extensive PHP5 OOP within MVC frameworks like Laravel, MySQL and relational database design.
- Solid grasping HTML and CSS with moderate JavaScript/ AJAX experience.
- The ability to code clean HTML and CSS code by hand if needed.
- Working within CMS platforms - that integrates with MySQL.
- Amazon Web Services (EC2, S3) is a plus Edit Job Description.
- Self motivated and ready for a challenge.
- Passion to learn and to Grow.
- Team member with excellent communication skills.
- A desire to learn new skills and technologies.
- The ability to seek solutions independently.
- The drive to work in a fast-paced environment.
- Experience 2- 4 Years having strong logical and analytical skills.
- Meeting with project managers to determine CRM needs.
- Developing customized solutions within the Salesforce platform.
- Designing, coding, and implementing Salesforce applications.
- Creating timelines and development goals.
- Testing the stability and functionality of the application.
- Troubleshooting and fixing bugs.
- Maintaining the security and integrity of the application software.
- Bachelor’s degree in computer science or any other field.
- Previous work experience with application and development.
- Experience developing customer-facing interfaces.
- Advanced knowledge of Salesforce CRM platforms.
- Proficient in salesforce admin/development, MYSQL, Apex, JavaScript, Native, and Visual Force, LWC.
- Should have 3+ years of experience in salesforce.
- Good communication skills.
- Ability to problem solve high-level software and application issues.
- Ability to project manage.
Location Mumbai or Ahmedabad.
Candidates from ecommerce and consumer facing app development experience will be given preference.
- Roles:
- Conducting market research and identifying potential clients.
- Cultivating strong relationships with new clients, while maintaining existing client relationships.
- Collating and maintaining client information in the CRM database.
- Working closely with staff across departments to implement growth strategies.
- Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
- Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
- Ability to manage multiple clients concurrently and meet deadlines.
- Identify new business opportunities and partners.
- Must haves:
- A young talent with a minimum experience of 2 years in sales in a related startup/company and has strong connections.
- Perks:
- 5-10% commission for every campaign earned.







