Product Manager

Job Description:

• Should have work experience in using GDS - Amadeus for Ticketing.
• Able to Issue, Reissue, Refund, Cancellation of tickets.
• Should have experience in communicating with Clients/Customers through Emails, Calls, and Chat.
• Should have Good Communication and Presentation skills.
• Should be able to improvise from time to time as per business requirements.

We have exciting Perks and Benefits which will be informed to the shortlisted candidate after the interview.

• Communicating with customers, making outbound calls to potential customers and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

• Must have knowledge of at least two PHP frameworks out of Laravel, Cakephp, CodeIgniter and YII.
• Must have basic knowledge of HTML, CSS, JavaScript and jQuery.
• Knowledge of CMS architectures like Wordpress, Joomla, Drupal etc. will be an added advantage.
• Knowledge of eCommerce frameworks like WooCommerce, Magento, OpenCart etc will be an added advantage.
• Good knowledge of Object-Oriented Concepts & a strong passion for Software Development.
• Strong Interaction and Design Sense
• Familiarity with LAMP stack (Apache, MySQL and phpMyAdmin)
• Comfortable with SQL and/or Script Programming.
• Experience in Designing & Developing Database in MySQL is a MUST.

Job description

Roles and Responsibilities

• Must have experience in generating leads for IT services like Mobile App, Software Development, Web Application ( For International Market )
• Lead generation of new leads for regular sales cycles for IT Industry.
• Good Knowledge of lead generation and market research through Linkedin and Email.
• Who can build the tie-ups with the IT companies from USA,UK and Europe.
• Develop and maintain relationships with key stakeholders to ensure that all lead sources are properly identified, tracked and optimized in order to maximize revenue.
• Oversee client relationship management through direct contact and other channels as needed.
• Provide support on marketing initiatives.
• Work closely with sales managers/representatives to develop strategies to drive conversion rates across multiple channels
• Working experience with staffing augmentation

Desired Candidate Profile

• Bachelor's degree in business, marketing or related field
• Minimum of 4 years of experience as a lead generation specialist with an emphasis on lead generation and/or sales automation
• Experience working within the marketing industry is preferred
• Must have strong communication skills
• Strong analytical abilities

Office Timing : 12 PM to 9 PM

• Driving marketing programs that are highly targeted basis content affinity of relevant segmented audience cohorts
• Building and scaling acquisition programs that target consumers as well as experience in media planning across a broad online media mix
• Managing all efforts and goals on organic and digital paid media: SEO, SEM, Display, Paid Social, Affiliate, Direct buys etc.
• Serving as the strategic lead for programmatic display, especially the Double Click suite
• Driving campaigns from planning to execution and beyond to meet key performance metrics
• Determining key metrics, constantly reducing operational costs, and measuring the success of performance strategies
• Constantly optimizing marketing activities to improve return on investment
• Allocating budgets and analyzing and recommending modifications to ad spends
• Managing ROI in line with the business/management expectations
• Driving and managing marketing budgets and campaigns for driving user growth through various Digital SME channels

What you need to have:

Regarding the job role: 

The Senior Developer is responsible for running the day to day operations of a group of developer/s. The individual should exhibit proven experience on our technology stack and product. Our technology stack is primarily written in React, Node + Express with Apollo, GraphQL, Typescript and MySQL on AWS Cloud Services.

Responsibilities:

• Contribute at a senior level to the development process.
• Own the product development lifecycle with the team.
• Work closely with the subordinates both at the technical as well as troubleshooting and problem solving.
• Manage developer allocations on tasks to best utilise time and resources.
• Work with Product Managers and the team to ensure that commitments are met.
• Responsible for the quality of work completed.
• Ability to do code reviews and maintain the quality standards. 
• Ability to conduct manual server deployments and automate the same. 
• Mentor and stimulate team member career growth.

Qualification:

BE/ME in Computer Science, Information Technology or a related subject, MCA, MSc(IT) or equivalent degree.

Required Skills:

• 4-6 years of proven software development experience with React, Node/Express, CSS/Bootstrap, HTML5 and MySQL or any RDBMS Server.
• Experience in TypeScript, GraphQL, TypeORM, styled components.
• Familiarity with Webpack and bundling the web applications for server deployment.
• Experience using AWS Toolchain or any other public cloud providers.
• Familiarity with shell scripting to automate deployment processes. 
• Ability to write robust, maintainable applications.
• Ability to build and work with distributed, high-volume backend services.
• Have a great understanding of system design, data structures, object-oriented programming and software engineering principles.
• You should have experience in identifying, debugging and resolving complex production issues.
• Awareness of continuous deployment tools such as Jenkins or other DevOps tools will be an advantage.
• Well versed with agile methodologies and continuous development / integration approaches. 
• People management/mentoring experience is required.

• Creating user-centric designs by understanding business requirements and user feedback 
• Creating user flows, wireframes and prototypes with tools such as Figma to showcase features 
• Collaborating with developers in seeing designs through to implementation 
• Incorporating customer feedback into design in order to enhance user experience 
• And lastly, showcasing UX and visual design work with strong design sense and articulated story telling 

Key Requirements: 

• 2+ years of experience as a UI/UX Designer  
• Portfolio of design projects 
• Understanding of design software like Figma, Adobe XD, Adobe Illustrator and Photoshop 
• UX research skills - interviewing, observing, benchmarking, conducting surveys and understanding how to synthesize data to define actionable insights 
• Strong communication skills to collaborate with various stakeholders