11+ Process consulting Jobs in India

Key Responsibilities

• Automation & Reliability: Automate infrastructure and operational processes to ensure high reliability, scalability, and security.
• Cloud Infrastructure Design: Gather GCP infrastructure requirements, evaluate solution options, and implement best-fit cloud architectures.
• Infrastructure as Code (IaC): Design, develop, and maintain infrastructure using Terraform and Ansible.
• CI/CD Ownership: Build, manage, and maintain robust CI/CD pipelines using Jenkins, ensuring system reliability and performance.
• Container Orchestration: Manage Docker containers and self-managed Kubernetes clusters across multiple cloud environments.
• Monitoring & Observability: Implement and manage cloud-native monitoring solutions using Prometheus, Grafana, and the ELK stack.
• Proactive Issue Resolution: Troubleshoot and resolve infrastructure and application issues across development, testing, and production environments.
• Scripting & Automation: Develop efficient automation scripts using Python and one or more of Node.js, Go, or Shell scripting.
• Security Best Practices: Maintain and enhance the security of cloud services, Kubernetes clusters, and deployment pipelines.
• Cross-functional Collaboration: Work closely with engineering, product, and security teams to design and deploy secure, scalable infrastructure.

Urgently Hiring Android developer either in Android java (android studio) or React native Android app developer or Flutter Android app developer.

Job Location : Indore ( work from Office)

Experience needed : minimum 6 months needed

******

1) Android developer must have expertise in designing as well as development on any technology( either on Android java or React-native or Flutter)

2) Must have expertise in implementing api ( json parsing )

3) Must have done some fully dynamic Android app before.

4) Can work individually or in a team , immediate joiner

*****

Job Title: CRM/ERP Developer

Job Summary:

We are looking for a talented CRM/ERP Developer to join our team and help us build and customize CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) solutions. The ideal candidate will have a strong background in software development and experience working with CRM and ERP systems. You will be responsible for designing, developing, testing, and deploying custom modules, integrations, and enhancements to meet the specific needs of our organization and clients. If you are passionate about leveraging technology to optimize business processes and improve customer experiences, we want to hear from you.

Responsibilities:

1. Collaborate with stakeholders to understand business requirements and translate them into technical solutions within CRM and ERP systems.
2. Design, develop, test, and deploy customizations, extensions, and integrations for CRM and ERP platforms.
3. Customize and configure CRM and ERP systems to meet specific business needs, including workflows, user interfaces, reports, and dashboards.
4. Develop and maintain documentation for customizations, configurations, and integrations.
5. Troubleshoot and resolve issues related to CRM and ERP systems, including data quality, performance, and integration issues.
6. Stay up-to-date with the latest trends and best practices in CRM and ERP development and integration.
7. Collaborate with cross-functional teams, including business analysts, system administrators, and end-users, to ensure successful project delivery.
8. Provide technical support and assistance to internal teams and clients as needed.

Requirements:

1. Bachelor's degree in Computer Science, Information Systems, or a related field.
2. Proven experience as a Software Developer or Software Engineer, with specific experience in CRM and/or ERP development.
3. Proficiency in programming languages commonly used in CRM and ERP development, such as JavaScript (for CRM customization), C#, Java, or Python.
4. Experience with CRM platforms such as Salesforce, Microsoft Dynamics CRM, or Zoho CRM.
5. Experience with ERP systems such as SAP, Oracle E-Business Suite, Microsoft Dynamics 365, or NetSuite.
6. Strong understanding of CRM and ERP concepts, including data models, business processes, and integration mechanisms.
7. Experience with web services and APIs for integrating CRM and ERP systems with other applications and data sources.
8. Excellent problem-solving skills and attention to detail.
9. Strong communication and collaboration skills.
10. Ability to work independently and as part of a team.
11. Certification in relevant CRM and ERP platforms is a plus.

Benefits:

• Competitive salary
• Opportunities for professional development and career growth
• Dynamic and collaborative work environment
• Flexible work arrangements

If you are passionate about CRM and ERP development and want to contribute to the success of our organization and clients, apply now with your resume and cover letter.

Our Engineering Team 

Keka Engineering Team follows modern engineering practices and works with latest stack. Refactoring is central to our philosophy to evolve the design, maintain code consistency and adapt to dynamic business needs. We believe in DevOps practices, there is no fixed release cycle; our CI/CD pipeline, deployment automation, blue-green deployment and other related practices gives us flexibility to deploy multiple times a day (if required). Our Engineering team is made up of small cohesive teams embracing Agile; working on focus areas to deliver awesome experiences to our Customers. Keka Engineering Team works on complex technical challenges, learns & adapts and most importantly; we have fun along the way.  

As a Mobile developer you are required to work with a team of architects, and developers to create mobile applications.

·       Design and build applications for the iOS platform

·       Ensure the performance, quality, and knowledge of best practices

·       Collaborate with a team to define, design, and ship new features

·       Identify and correct bottlenecks and fix bugs

·       Help maintain code quality, organization, and automation.

·       Working knowledge of the general mobile orientation, architecture, trends, and emerging technologies.

·       Solid understanding of the full mobile application development life cycle.

·       Must have good analytical, debugging, and problem-solving skills.

·       Self-starter having the ability to independently acquire the knowledge required in succeeding his job.

·       Good communication skills. Should be able to discuss requirement for stake holders like, Product Owner and other Business stakeholders

·       Proficient with Swift 5 & above

·       Strong understanding of MVVM Architecture and should be able to demonstrate working experience

·       Strong knowledge of Design patterns

·       Strong with Auto layout and Storyboard for proficient user interface creation

·       Experience with iOS frameworks such as Core Data, Core Animation, etc.

·       Experience with Online/Offline storage, threading, and performance tuning

·       Familiarity with RESTful APIs to connect iOS applications to back-end services

·       Knowledge of UX standards

·       Should have experience with Unit Testing

·       Understanding of Apple's design principles and interface guidelines.

·       Review code, follow best practices for coding guidelines

·       Proficient with writing reusable code

·       Familiarity with cloud message APIs and push notifications, social media integration, and integration of analytics

·       Knack for benchmarking and optimization

·       Proficient understanding of code versioning tools (Git / SVN, Swift Package Manager, Cocoa Pods)

·       Familiarity with continuous integration

·       Knowledge of Appstore Deployment process/norms

·       Good knowledge of Certificate and Profile creations

·       Good knowledge of distribution builds for testing over TestFlight or similar distribution tools.

Responsibilities

● Serve as the inside sales representative, connecting with as many leads as possible determining if they are good customer fits and be a true LambdaTest evangelist.

● Fully focused on outreach, prospecting, and lead qualification.

● Should always prioritise tasks based on (prospect’s/ customer’s) response, interest, and business needs.

● CRM hygiene - document all calls/ emails/ activities on CRM system and provide appropriate

● Forecast to the sales management

Requirements

● 2 - 4 years of Sales/ SDR/ Market Research/ Lead Generation/ Cold Calling experience in SaaS

industry is a must.

● B.Tech in C.S, I.T, or related field is a plus

● Fluent in English - written and spoken with a passion for technology

● Functional experience in prospecting tools and CRM platforms, like - Sales Navigator, Zoom info,

ZOHO, SFDC etc

● Proficient in lead generation and appointment setting via cold calling, email campaigns, LinkedIn

connects, etc

● Exceptional prospecting, discovery, and qualification skills.

● Should be able to connect and develop relationships with CXO level executives over the phone/ con-calls

● Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic, fast-

changing environment

● Experience working in a rapidly growing, fast-paced organisation selling SaaS solutions to

enterprise companies. 

Job description

CGLIA is looking for IT Recruiters who have expertise in hiring through LinkedIn and other social media sites. This position is to work from our office. The Recruiter will understand the requirements and identify effective recruiting strategies to attract a diverse pool of qualified and capable talent for the organization.

 Roles and Responsibilities:

• Develop, facilitate, and implement all phases of the recruitment process.
• Coordinate with the department managers to identify and draft detailed and accurate job descriptions and hiring criteria.
• Identify and implement efficient and effective recruiting methods that work for the organization screen applications and select qualified candidates.
• Schedules interviews; oversees the preparation of interview questions and other hiring and selection materials.
• Assists with the interview process, attending and conducting interviews with managers Coordinate with the hiring manager and other human resource staff during the offer process, Initiate campus hiring, and hiring with the finishing schools.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent skills in hiring through LinkedIn and other social media sites. Should have experience in IT recruitment and close the positions within the time frame.
• Excellent verbal and written communication skills. Ability to create and implement sourcing strategies for recruitment for a variety of roles. Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines.
• Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
• Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems.
• Proficient with Microsoft Office Suite or related software. Passion towards recruitment and onboarding processes 

Education and Experience:

Any graduate with an understanding of IT terminologies.

Minimum 3 years of experience working for IT product companies. Should have experience in MS Word & Excel sheets.

High priority to those having experience in hiring through LinkedIn and social Media Networks, and having innovative hiring processes.

1. Experience: 0-10 years

• Work with the client and internal web development team to design new products or enhancements.
• Take part in system development including analysis, coding, and testing in an agile product development team.
• To develop business requirements into cost-effective and elegant technical solutions.
• Perform peer design and code reviews with other software engineers.
• Help to evaluate requirements and solutions from a technical perspective and implement custom built solutions. 
• Perform estimates of user stories that are to be implemented to help with product engineering planning.
• Work with backend development members to co-create APIs for frontend consumption
• Mentor less experienced team members on proper standards/techniques to improve their development practices and efficiency.
• Write scripts to perform unit testing, functional testing and assist with user acceptance testing support.
• Optimize UI for efficiency and maintainability
• Perform non-production and production deployment processes as scheduled.
• Provide on-going support to the application.

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com