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- Primavera planner & Scheduler
- Exp - 5 to 8 years
- Exp in EPC (Engineering procurement and construction) projects
- 1 year contract
- Location – Mumbai
- Language: English, Hindi
- Good coordinating and communicating skill
You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.
Responsibilities
- Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
- Troubleshoot basic product issues and escalate when required.
- Update all tickets and chats with clean, accurate notes.
- Meet first response and resolution targets as per internal SLAs.
- Maintain a consistent brand tone in every customer interaction.
- Capture customer feedback and pass key patterns to the product and tech teams.
- Support CSAT and resolution rate goals through steady quality.
Objective of the role:
Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.
Requirements
- Bachelor’s degree or equivalent.
- One to three years of experience in customer support.
- Strong verbal and written communication.
- Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
- Ability to manage multiple conversations without dropping quality.
- Basic problem-solving and the ability to spot recurring issues.
REVIEW CRITERIA:
- Strong Credit & Risk strategist profile
- Must have 2.5+ years of experience as credit and risk strategist/analyst in unsecured personal loan in B2C Fintech Product Companies (or NBFC)
- Must have strong understanding of automated underwriting and SMS underwriting for lending
- Must have experience with scorecards, rule engine, bureau data, device signals and behavioural insights
- B2C Fintech Product companies
ROLE & RESPONSIBILITIES:
We are looking for a Credit & Risk Lead who can craft smart, data-driven credit strategies to scale the app while keeping delinquencies low.
WHAT YOU’LL DO:
- Build and refine credit strategies for short-tenure, small-ticket unsecured personal loans.
- Work with Data Science to improve decision engines, scorecards, rules, and real-time underwriting models.
- Create sharp risk segmentation using behaviour, device signals, bureau data, fraud patterns, and portfolio trends.
- Analyse bounce rates, roll rates, early-bucket trends, and cohort behaviour to identify segments driving delinquencies.
- Share clear insights with Collections to boost pre-due and early DPD performance and improve cure rates.
- Track vintages, cohorts, and DPD curves to iterate policies, limits, and approval logic continuously.
- Strengthen fraud detection, identity checks, and thin-file underwriting frameworks to ensure clean approvals.
- Own policy governance, compliance, documentation, and alignment with RBI Digital Lending Guidelines.
- Stay ahead of market trends, competitor practices, and regulatory shifts to keep the risk engine future-ready.
IDEAL CANDIDATE:
- 2.5+ years in unsecured personal loan risk within a fintech or NBFC.
- Strong understanding of digital underwriting, policy design, and credit decisioning for short-tenure PL.
- Experience working with scorecards, rule engines, bureau data, device signals, and behavioural insights.
- Ability to work closely with Data Science, interpret large datasets, and convert insights into clear credit actions.
- Strong communication, cross-functional collaboration, and a proactive, analytical mindset.
PERKS, BENEFITS AND WORK CULTURE:
- Work directly with Founders: Mikhil Innani, former co-founder of PharmEasy and ex-Product Head at Hotstar, and Diksha Nangia, a former banker and CFA Charterholder.
- Best of both worlds: startup energy + listed company stability.
- Competitive pay and fast-track growth.
Java
Spring BootJob Description
Role: Java Developer
Location: PAN India
Experience:4+ Years
Required Skills -
- 3+ years Java development experience
- Spring Boot framework expertise (MANDATORY)
- Microservices architecture design & implementation (MANDATORY)
- Hibernate/JPA for database operations (MANDATORY)
- RESTful API development (MANDATORY)
- Database design and optimization (MANDATORY)
- Container technologies (Docker/Kubernetes)
- Cloud platforms experience (AWS/Azure)
- CI/CD pipeline implementation
- Code review and quality assurance
- Problem-solving and debugging skills
- Agile/Scrum methodology
- Version control systems (Git)
PHP
Laravel
CodeIgniter Investigate production issues pertaining to customer features to determine root cause and implement solutions,
Investigate existing queries and write new queries with performance optimization in mind, design and build efficient, scalable systems that are used by millions of people,
Build well-designed software in a way that is generic, reusable, and easily extensible, as well as solves the business needs and requirements,
Collaborate with product managers, designers, and software engineers to ensure design vision is maintained, the final markup is standards-compliant, and UI deliverables are completed on time,
Work with the real-time feedback from our users (external and internal) to make the
products better,
Discover, design, develop, deploy, debug. Repeat!
Requirements:
4-7 years of experience,
Proficiency in web scripting programming with PHP,
Experience with MySQL Databases,
Top-notch programming skills in JavaScript and a strong understanding of web
fundamentals,
Design, build and maintain high performance, scalable and secure code,
Experience with cloud services like AWS is plus,
Experience with MVC architecture is a plus,
Knowledge/experience in building an API,
Solid understanding of the foundations of security and best practices,
Good grasp of data structures and algorithms,
Excellent problem-solving skills,
Take ownership of the backend services, ensure the best possible performance, quality and
responsiveness, as well as maintaining code quality, organization and testing/deployment,
Passionate about technology and willing to develop expertise in an emerging field,
Strong organizational and communication skills, team player.
AngularJS (1.x)
Angular (2+)
Javascript
HTML/CSSRequirements:
- Bachelor’s degree in computer science, computer engineering or similar.
- Previous work experience as an AngularJS developer.
- Proficient in CSS, HTML, and writing cross-browser compatible code.
- Experience using JavaScript building tools like Gulp or Grunt.
- Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS.
- Technical lead skills. Can handle a team or independent technical delivery
- Proven experience implementing front-end and back-end JavaScript applications.
- Excellent communication skills.
- Critical thinker and good problem-solver.
KEY RESPONSIBILITIES
· Develop high-quality database solutions.
· Use T-SQL to develop and implement procedures and functions.
· Review and interpret ongoing business report requirements.
· Research required data.
· Build appropriate and useful reporting deliverables.
· Analyze existing SQL queries for performance improvements.
· Suggest new queries.
· Develop procedures and scripts for data migration.
· Provide timely scheduled management reporting.
· Investigate exceptions with regard to asset movements.
MUST-HAVES FOR THIS GIG
T-SQL, Stored Procedure, Functions, Triggers, XML Operations, JSON support on SQL 2016 and above SSIS, SSRS, CTE, EAV Data structure, Integration with NoSQL(MongoDB), SQL Server Indexes, Bulk Insert, BCP, CMD Shell ,Memory Optimization, Performance Tunning, Query Optimization, Database Designing, Table Joins, SQL Server Job agent
Backup and Maintenance plan ,Data Migration, Good Communication
NICE-TO-HAVES FOR THIS GIG:
- Working knowledge of mobile development activity.
- Working knowledge of web hosting solution on IIS7.
Experience working with an offshore –onsite development process
PHPLaravelCodeIgniter● Design and build efficient, scalable systems that are used by millions of people,
● Own what you build as you create, test, and refine what’s under the hood of our pages and
services,
● Investigate production issues pertaining to customer features to determine root cause and
implement solutions,
● Investigate existing queries and write new queries with performance optimization in mind,
● Build well-designed software in a way that is generic, reusable, and easily extensible, as well
as solves the business needs and requirements,
● Collaborate with product managers, designers, and software engineers to ensure design
vision is maintained, the final markup is standards-compliant, and UI deliverables are
completed on time,
● Work with the real-time feedback from our users (external and internal) to make the
products better,
● Discover, design, develop, deploy, debug, Repeat.
Requirements:
● 3-8 years of experience,
● Proficiency in web scripting programming with PHP, JavaScript
● Experience with MySQL Databases,
● Top-notch programming skills and a strong understanding of web fundamentals,
● Design, build and maintain high performance, scalable and secure code,
● Experience with cloud services like AWS is a plus,
● Experience with MVC architecture is a plus,
● Knowledge/experience in building an API,
● Solid understanding of the foundations of security and best practices,
● Good grasp of data structures and algorithms,
● Excellent problem-solving skills,
● Take ownership of the backend services, ensure the best possible performance, quality and
responsiveness, as well as maintain code quality, organization and testing/deployment,
● Passionate about technology and willing to develop expertise in an emerging field,
● Strong organizational and communication skills, team player.
Our young and rapidly growing team at Zycus is looking to fill out vacant positions for Principal Architects. We are a well established SAAS based company, with 20+ years of AI legacy and experience in the industry. Once you join us, you will get to innovate and experience the latest technologies including Artificial Intelligence, Machine Learning and AWS Cloud. We are looking for candidates well versed with Java/J2EE, Spring boot, Microservices, Hibernate, JMS/ Kafka/ Rabbit and most importantly an expert in design patterns. Exposure to Cloud platform, Full stack environment and Agile methodology, would be a plus.
We are looking for curious, collaborative candidates who are willing to learn and ready to take up new exciting endeavors. You are going to work together with the team on complex innovative projects in the industry. We are basically looking for an enthusiastic candidate with a coding experience of about 10-15 years, with a hands-on experience in Software Product Development and ownership.
You could be a perfect fit if you,
- understand use cases and product requirements, can design, develop, review (code/design), unit test, module test, integration test, documentation for PDLC.
- are an expert in maintaining, enhancing, bug fixing and following standard documentation process laid down for the project.
- follow the defined PDLC process and participate in improving the process, work with cross functional team to achieve project delivery goal.
- ensure all the work meets or exceeds predefined quality standards through exhaustive testing, peer reviews SQA process standards.
- are able to build solution which is easily scalable, high speed/ real-time performance, configurable, deploy-able and secure in SaaS environment using any open source tech stack.
- are able to identify, track and mitigate risks to the product
- are responsible for planning product iterations and releasing iterations on schedule.
Requirements
- Atleast 10-15 years’ experience in Java, J2EE and associated technologies (Spring, Hibernate, Web Services, Micro Services, Spring boot)
- Technical Skills: Core Java, Advanced Java, J2EE, Exception handling, Collections, Oops, UML, Oracle, Jenkins, Maven & Linux
- Should be able to build solutions which is easily configurable, deploy able and secure in SaaS environment.
- Must have worked spring boot Extensively.
- Strong hands on development experience in Java, J2EE.
- Product development experience in agile environment will be a big plus though not mandatory.
- Highly Tech Savvy and hands-on.
- Strong evidence of a solution/product created ground up.
Product Development:
- Has in-depth knowledge on technology and end to end development processes.
- Has the ability to recommend new processes/alternatives to meet Product development requirements and rolling them out the team.
Benefits
Five Reasons Why You Should Join Zycus
- Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
- A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
- Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
- Get a Global Exposure: You get to work and deal with our global customers.
- Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
Click here to Apply :
https://apply.workable.com/zycus-1/j/AEF05D1907/">Principal Architect - Zycus (workable.com) - (Mumbai).
https://apply.workable.com/zycus-1/j/AA542A5D66/">Principal Architect - Zycus (workable.com) - (Pune).
FlutterWork for one of the fastest growing financial ecommerce platforms, and give your career great exposure to global processes and systems.
- Developing cross-platform (Android & iOS) applications and their integration with back-end services.
- Working along-side other engineers and developers working on different layers of the infrastructure.
- Being committed to collaborative problem solving, sophisticated design, and creating quality products is essential.
- Principal Duties / Responsibilities:
- Developing app using Flutter for both Android & iOS platforms.
- Writing quality code independently that is simple, reliable, and scalable.
- Evaluating and implementing out-of-the-box ideas for application development.
- Working with the team to manage, optimize, and customize multiple applications.
- Detecting and troubleshooting application issues.
What you need to have:
- Must have 1+ years of experience in Flutter.
- Should have worked and successfully deployed apps using Flutter framework.
- Good knowledge of Flutter SDK & Dart programming language.
- Should have worked on mobile platforms like Android or iOS.
- Should have developed & worked with Flutter widgets for iOS & Android
- Experience with any of the state management solutions like Bloc, Provider, Mobx, etc.
- Mobile app architecture design and optimization.
- Extreme attention to detail and the ability to match the design as closely as possible.
- Ability to work closely with Product Managers, other development team members.
- Understanding of Functional Reactive Programming is a must.
- Comfortable with Test-Driven Development.
- Track & effectively address queries with timeliness and accuracy.
- Answer incoming queries over phone and emails
- Resolve any customer complaints in a prompt and professional manner.
- Collaborate to ensure customer satisfaction.
- Should be able to work, manage & maintain the CRM software.
- Coordinate with internal managers for updating data
- Maintain complete and accurate customer correspondence data.
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