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Project Management officer
The Job in short
As a Project Management Officer, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks all over the world to implement our online banking solutions.
Your task is to manage projects all around the world and be a bridge between Backbase internal teams and our clients.
Meet the job
Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders.
You will be expected to support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential.
How about you
● You are a solid project manager (3+ years) who is result driven and ready to adapt to a constantly changing environment;
● You have 3-8 years of work experience.
● Manage the Support team which is a mix of BE/FE/Mobile engineers ensuring they are aligned to the goal of assisting in fixing Incidents/Service Requests/Upgrades (Backbase products) created by Clients and SI Partner teams on the existing applications.
● Client Stakeholder management - Align with various client stakeholders from different departments like Business and IT in ensuring smooth execution of the service offered by the BB dedicated support team.
● Act as an escalation point of contact to clients in case of any major disruption to service.
● Create Weekly Reports to provide an overview of the support team performance on tickets separately for client stakeholders and Backbase Management.
● Chair the daily sync-up calls with the Team, and separate weekly alignments with Client stakeholders & BB Internal Management.
● Good to have in full-cycle project management, ideally starting with requirements gathering, proposal preparation, integration of partner solutions/products, as well as planning (project plan, resource allocation, cost calculation), supporting sales and pre-sales as and when required;
● You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator;
● You are very much hands-on and have the mentality to get things done;
● Proficiency in English is an absolute must since you will be dealing with clients across the globe;
● Additional local languages are most welcome;
● We are extra delighted if you have experience in the finance industry.
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBAbout Us
Divami Design Labs is ranked as the #1 UX UI Design Agency in India on "Clutch.co". We have worked with 200+ clients across the globe and touched more than 50M+ people. We have been recently honored with the Web Excellence Award and the CII Design Excellence Award for our platform designs. With a passion for creating user experiences, we get our high by solving complex problems and hearing you utter 'WOW,' especially across verticals like Data Integration, FinTech, HealthTech, EduTech, HRMS, DevOps, Transportation, Supply Chain, Logistics, Travel, IoT, AR/VR, AI/ML, BPM/RPA, Low Code No Code platforms and more.
About This Role
We are looking for a dynamic architect-level MERN/MEAN Stack developer with leadership skills to motivate, inspire, bring the best out of the team and at the same time individually contribute himself/herself towards project delivery.
If you are :
- A tech enthusiast, if the opportunity to run a project excites you,
- Revels in supportive work culture and
- Looking for an opportunity of working on multiple projects excites you then
THIS IS the job for YOU !!
Roles And Responsibilities
- 5 years of hands-on experience in working with MERN / MEANstack
- At Least 3 years of experience in leading a team size of minimum 3-4 members
- Excellent communication, client handling and crisis management skills
- Great debugging and problem-solving skills
Location
Gachibowli, Hyderabad
Amazon Web Services (AWS)Daily and monthly responsibilities
- Review and coordinate with business application teams on data delivery requirements.
- Develop estimation and proposed delivery schedules in coordination with development team.
- Develop sourcing and data delivery designs.
- Review data model, metadata and delivery criteria for solution.
- Review and coordinate with team on test criteria and performance of testing.
- Contribute to the design, development and completion of project deliverables.
- Complete in-depth data analysis and contribution to strategic efforts
- Complete understanding of how we manage data with focus on improvement of how data is sourced and managed across multiple business areas.
Basic Qualifications
- Bachelor’s degree.
- 5+ years of data analysis working with business data initiatives.
- Knowledge of Structured Query Language (SQL) and use in data access and analysis.
- Proficient in data management including data analytical capability.
- Excellent verbal and written communications also high attention to detail.
- Experience with Python.
- Presentation skills in demonstrating system design and data analysis solutions.
We are seeking a highly skilled and motivated Digital Marketing Associate with at least 2 years of experience in Pay-Per-Click (PPC) advertising. The ideal candidate will have a strong understanding of PPC strategies, campaign management, data analysis, and optimization techniques. As a PPC Specialist, you will be responsible for managing and optimizing our PPC campaigns to drive targeted traDevelop, implement, and manage PPC campaigns across various platforms such as Google Ads, Bing Ads, social media advertising and Native.
- Conduct keyword research to identify high-value keywords and develop effective revenue
- Monitor campaign performance, budget allocation, and keyword bids to ensure optimal performance and cost efficiency.
Analyze campaign data and generate actionable insights to improve campaign performance, including adjustments to bidding strategies, ad placements, and targeting.
ffic, conversions, and ROI.
Vue.jsAngularJS (1.x)Angular (2+)React.js
JavascriptExperience in relevant feilds
Good Communication skills
at Altimetrik
-Expertise in building AWS Data Engineering pipelines with AWS Glue -> Athena -> Quick sight.
-Experience in developing lambda functions with AWS Lambda.
-
Expertise with Spark/PySpark
– Candidate should be hands on with PySpark code and should be able to do transformations with Spark
-Should be able to code in Python and Scala.
-
Snowflake experience will be a plus
Java
Spring BootSkills Required:
- Must-Have: Java, Spring/spring-boot, Data structure, Algorithm
- Any 2 (Must) out of the below-mentioned list :
a. JPA/Hibernate
b. Messaging queue/Kafka/SQS/distributed message/SNS/JMS
c. NoSQL/Aerospike/Reddis/Cassandra
d. Microservices
Roles and Responsibilities:
- Technical design, implementation, deployment, and support.
- Partner with Business Analysts to review and implement business requirements.
- Perform development and unit testing, working closely with Business.
- Mentors and oversees the development of resources, including reviewing designs and performing code reviews.
- Ensure designs are in compliance with specifications
- Contribute to all phases of the development lifecycle
- Developing high-volume, low-latency applications for mission-critical systems and delivering high availability and performance
- Should have experience of working on Core Java/J2EE & OOPS concept
- Should be well versed with Spring/Struts & Apache Camel (OSGI Framework)
- Should have a good understanding of Hibernate and Other ORMs
- Should have an understanding of working on Web Service (SOAP/REST) and Maven
- Build tools such as Jenkins
- Caching Technique(Radis, Hazlecast, Aerospike)
- Database Knowledge - Oracle, MySQL
PHPJavascriptReact.jsAngular (2+)AngularJS (1.x)Job description
Full Job Description
Experience: 2 to 4 years
Requirements:
Skills And Qualifications
- Strong knowledge of PHP web frameworks
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object oriented PHP programming
- Understanding accessibility and security compliance
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes
- Familiarity with SQL/NoSQL databases and their declarative query languages
- Proficient understanding of code versioning tools, such as Git
Location:
- Banjarahills, Hyderabad, Telangana
- Bachelor's (Preferred)
Experience:
- PHP: 2 to 4 years (Preferred)
Company : A product development MNC
Job Location: Hyderabad
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Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Ruby on Rails (ROR)
RubyJavascriptReact.jsWe are looking for a highly skilled computer programmer who is comfortable with both front and back-end programming.
Full-stack developers are responsible for developing and designing front-end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.
Full-stack developers will be required to see out a project from conception to the final product, requiring good organizational skills and attention to detail.
Full Stack Developer Responsibilities:
- Developing front-end website architecture.
- Designing user interactions on web pages.
- Developing back-end website applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Working alongside graphic designers for web design features.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
- Degree in computer science.
- Strong organizational and project management skills.
- Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
- Familiarity with JavaScript frameworks React.js.
- Proficiency with Ruby on Rails
- Familiarity with database technology such as MySQL or Oracle or PostgreSQL.
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to detail.
- 5 working days
- Flexible timings
- Work from home granted
Develop complex queries, pipelines and software programs to solve analytics and data mining problems
Interact with other data scientists, product managers, and engineers to understand business problems, technical requirements to deliver predictive and smart data solutions
Prototype new applications or data systems
Lead data investigations to troubleshoot data issues that arise along the data pipelines
Collaborate with different product owners to incorporate data science solutions
Maintain and improve data science platform
Must Have
BS/MS/PhD in Computer Science, Electrical Engineering or related disciplines
Strong fundamentals: data structures, algorithms, database
5+ years of software industry experience with 2+ years in analytics, data mining, and/or data warehouse
Fluency with Python
Experience developing web services using REST approaches.
Proficiency with SQL/Unix/Shell
Experience in DevOps (CI/CD, Docker, Kubernetes)
Self-driven, challenge-loving, detail oriented, teamwork spirit, excellent communication skills, ability to multi-task and manage expectations
Preferred
Industry experience with big data processing technologies such as Spark and Kafka
Experience with machine learning algorithms and/or R a plus
Experience in Java/Scala a plus
Experience with any MPP analytics engines like Vertica
Experience with data integration tools like Pentaho/SAP Analytics Cloud
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