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Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Review Criteria

• Strong Product Manager Profiles
• 4+ years of product management experience, of which 2+ years in healthcare, pharmaceutical, life sciences, or AdTech domains
• Must have built or scaled products involving Data Science, Machine Learning, or AI
• Must have experience working end-to-end on product lifecycle — strategy, roadmap, development execution, stakeholder alignment, user research, product optimization, and adoption (0 to 1 product experience is preferred)
• Hands-on experience collaborating with engineering, data science, design, supply teams, and demand-side teams on parallel product initiatives
• Strong understanding of demand-side and supply-side mechanisms, programmatic advertising, data intelligence products, or marketplace platforms
• Experience in companies serving Healthcare Professionals (HCPs), Pharma, Life Sciences, or HealthTech advertising is a must
• Product companies (preferably in HealthTech)
• CTC includes 20% variable
• HealthTech exposure is a must (current or past experience)
• It’s an IC role

Preferred

• Experience working on AI-driven features such as predictive models, segmentation, personalization, or automated optimization.

Job Specific Criteria

• CV Attachment is mandatory
• What is your preferred location — Noida or Mumbai?
• If you’re based in Mumbai, are you comfortable traveling to the Noida office for one week each month?
• Are you available for an in-person interview for one of the rounds?
• Which HealthTech company(ies) you have worked for?

Role & Responsibilities

We are seeking a strategic and innovative Product Manager to lead the development and growth of our DataIQ and Marketplace products. This role is pivotal in driving the vision, strategy, and execution of our data intelligence and digital commerce platforms, ensuring they deliver exceptional value to our users and stakeholders.

Key Responsibilities-

Product Strategy & Vision:

• Define and articulate the product vision and roadmap for DataIQ and Marketplace, aligning with company objectives and market needs.
• Conduct market research and competitive analysis to identify opportunities for innovation and differentiation.
• Collaborate with stakeholders to prioritize features and initiatives that drive business impact and user satisfaction.

Product Development & Execution:

• Lead the end-to-end product development lifecycle, from ideation through to launch and iteration.
• Work closely with engineering, design, and data teams to deliver high-quality products on time and within scope.
• Develop clear and concise product documentation, including PRDs, user stories, and acceptance criteria.

User Experience & Enablement:

• Ensure a seamless and intuitive user experience across both DataIQ and Marketplace platforms.
• Collaborate with UX/UI teams to design user-centric interfaces that enhance engagement and usability.
• Provide training and support materials to enable users to maximize the value of our products.

Performance Monitoring & Optimization:

• Define and track key performance indicators (KPIs) to measure product success and inform decision-making.
• Analyze user feedback and product data to identify areas for improvement and optimization.
• Continuously iterate on product features and functionalities to enhance performance and user satisfaction.

Ideal Candidate

Experience & Skills:

• Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field.
• 4+ years of experience, with a proven track record in data intelligence or digital commerce products.
• Strong understanding of data analytics, cloud technologies, and e-commerce platforms.
• Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams.
• Analytical mindset with the ability to leverage data to drive product decisions.

Nice-to-Haves:

• Experience with machine learning or AI-driven product features.
• Familiarity with data governance and privacy regulations.
• Knowledge of marketplace dynamics and seller/buyer ecosystems.

Job Title : Senior QA Automation Architect (Cloud & Kubernetes)

Experience : 6+ Years

Location : India (Multiple Offices)

Shift Timings : 12 PM to 9 PM (Noon Shift)

Working Days : 5 Days WFO (NO Hybrid)

About the Role :

We’re looking for a Senior QA Automation Architect with deep expertise in cloud-native systems, Kubernetes, and automation frameworks.

You’ll design scalable test architectures, enhance automation coverage, and ensure product reliability across hybrid-cloud and distributed environments.

Key Responsibilities :

• Architect and maintain test automation frameworks for microservices.
• Integrate automated tests into CI/CD pipelines (Jenkins, GitHub Actions).
• Ensure reliability, scalability, and observability of test systems.
• Work closely with DevOps and Cloud teams to streamline automation infrastructure.

Mandatory Skills :

• Kubernetes, Helm, Docker, Linux
• Cloud Platforms : AWS / Azure / GCP
• CI/CD Tools : Jenkins, GitHub Actions
• Scripting : Python, Pytest, Bash
• Monitoring & Performance : Prometheus, Grafana, Jaeger, K6
• IaC Practices : Terraform / Ansible

Good to Have :

• Experience with Service Mesh (Istio/Linkerd).
• Container Security or DevSecOps exposure.