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Title: Technical Analyst - OTM

Experience: 3-9 Years

Work Location: Mohali

Shift Timing: Rotational Shift 24x5

Notice Period: Immediate to 30 days Max

Key Skills: OTM, OBIEE, BI Publisher, Oracle ERP

Job Description:

The Oracle Transportation Management Technical Analyst will share the responsibility for design, implementation, and support of business solutions based on Emerson’s instance of Oracle Transportation Management commonly referred to as SCO (Supply Chain Optimization). The Technical Analyst utilizes expertise in Oracle Transportation Management to provide assistance in the ongoing implementation, enhancement, and support of SCO functionality.

Roles and Responsibilities:

• Provide support (e.g., break/fix, how to expertise, enhancements, monitoring, testing, troubleshooting) for the SCO application.
• Works collaboratively with Corporate Logistics and SCO IT Program/Project Managers to understand program requirements and assist with the evaluation of alternative solutions.
• Assist with program rollout activities, including business unit and trading partner on-boarding, project coordination, status reporting and communication to program management.
• Proactively monitors processes to identify trends; analyses/predicts trends and develops a long-range plan designed to resolve problems and prevent them from recurring to ensure high service levels.
• Ensures SCO system documentation is complete and maintained.
• Works effectively in a global highly matrixed team environment.

Skills & Experience Required:

• 4 to 8 years of IT experience, including implementation of Oracle Transportation Management.
• OTM Expert, both Functionally and technically (Setup configuration, Order Management, Shipment management, Financials, rates, master data, bulk planning parameters, VPDs, user configuration, screen set development, SQL queries, Tracking Events and working with CSV & XML files).
• Hands on experience with triage of day-to-day OTM systems issues and providing resolution on complex issues.
• Knowledge of Logistics management principles and processes.
• Broad knowledge and experience with various ERP systems. Working knowledge of Oracle eBusiness Suite (Procurement, Shipping, XML Gateway) is highly preferred.
• Working knowledge of BI Publisher, FTI/OAC, OBIEE and ETL.
• Good knowledge of EDI and any other Middleware systems.
• Strong customer service orientation with strong written and verbal communication skills, including comfort with presenting to diverse technical and non-technical audiences at all levels of the organization.
• Ability to multi-task and work within diverse multi-disciplinary global project teams.
• Detail-oriented with strong problem-solving skills.
• Comfortable with performing detailed data analysis to identify opportunities and gain higher level insight.
• Knowledge on GTM (Global Trade Management) will be a plus.
• Some travel might be required.

Education

• Bachelor’s degree in computer science, Information Systems, or another related field.

Digital Marketing Specialist – Key Responsibilities:

• Develop and implement digital marketing campaigns across SEO/SEM, email, social media, and display advertising.
• Manage and optimize multi-channel strategies to drive traffic and increase brand visibility.
• Analyze campaign performance using key metrics (ROI, KPIs) and generate actionable reports.
• Plan, execute, and measure A/B tests and conversion optimization initiatives.
• Build and maintain a strong social media presence.
• Collaborate with internal teams to design landing pages and enhance user experience.
• Monitor trends and insights to adjust strategies and maximize performance.
• Evaluate emerging technologies and suggest new tools or platforms for campaign improvement.
• Instrument and optimize user funnels and conversion points across the digital journey.
• Handle multiple projects simultaneously with strong organizational and analytical skills.

Requirements:

• Graduate with a diploma or degree in Digital Marketing or a related field.
• 2–3 years of hands-on experience in digital marketing.
• Proven track record in managing SEO/SEM, email, social media, marketing database, and display advertising campaigns.
• Strong analytical, multitasking, and communication skills.

• Plan, monitor and execute organic Social media growth strategies on all relevant social media platforms for the company and its clients.
• Excellent and confident communicator to be able to understand and convey the strategies, and plan to the client and internal team.
• Be actively involved in SEO efforts
• Write content for marketing and website
• Collaborate with designers to improve user experience
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics)
• Acquire insight into online marketing trends and keep strategies up-to-date
• Developing and optimizing quality paid advertising campaigns across various networks such as Google Ads & Google Shopping, Facebook Ads, Instagram, LinkedIn and more. TikTok & Snapchat Ads are a bonus.

• Skills and experience in creative content writing (Important)
• Fair understanding of digital marketing concepts and best practices
• Working knowledge of Internet and SAAS tools like Google Sheets, Google Slides, etc
• Exposure to SEO concepts
• Exposure to web analytics tools (e.g. Google Analytics, etc)
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills

1. Design and Development:

• Design, create, and modify websites.
• Convert written, graphic, audio, and video components to compatible web formats.
• Create website layout/user interfaces by using standard HTML/CSS practices.
• Integrate data from various back-end services and databases.

1. Maintenance and Evaluation:

• Regularly update websites to ensure they are visually appealing, accurate, and reflect the latest content.
• Test websites for ease of use, speed, and other quality factors.
• Fix any bugs or issues that arise.

1. Collaboration and Communication:

• Work closely with web designers and programmers to produce the website.
• Communicate with clients or management about ongoing projects.
• Provide technical support and instruction to other staff or clients.

1. Technical Skills and Knowledge:

• Proficient in HTML, CSS, JavaScript, and other relevant web design coding languages.
• Familiarity with content management systems (e.g., WordPress).
• Experience in server-side frameworks such as python, ruby, php, Java, ASP, ASP.NET.
• Understanding of search engine optimization principles.

1. Project Management:

• Manage individual project priorities, deadlines, and deliverables.
• Maintain and expand/enhance the website once built.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs