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Title: Technical Analyst - OTM
Experience: 3-9 Years
Work Location: Mohali
Shift Timing: Rotational Shift 24x5
Notice Period: Immediate to 30 days Max
Key Skills: OTM, OBIEE, BI Publisher, Oracle ERP
Job Description:
The Oracle Transportation Management Technical Analyst will share the responsibility for design, implementation, and support of business solutions based on Emerson’s instance of Oracle Transportation Management commonly referred to as SCO (Supply Chain Optimization). The Technical Analyst utilizes expertise in Oracle Transportation Management to provide assistance in the ongoing implementation, enhancement, and support of SCO functionality.
Roles and Responsibilities:
- Provide support (e.g., break/fix, how to expertise, enhancements, monitoring, testing, troubleshooting) for the SCO application.
- Works collaboratively with Corporate Logistics and SCO IT Program/Project Managers to understand program requirements and assist with the evaluation of alternative solutions.
- Assist with program rollout activities, including business unit and trading partner on-boarding, project coordination, status reporting and communication to program management.
- Proactively monitors processes to identify trends; analyses/predicts trends and develops a long-range plan designed to resolve problems and prevent them from recurring to ensure high service levels.
- Ensures SCO system documentation is complete and maintained.
- Works effectively in a global highly matrixed team environment.
Skills & Experience Required:
- 4 to 8 years of IT experience, including implementation of Oracle Transportation Management.
- OTM Expert, both Functionally and technically (Setup configuration, Order Management, Shipment management, Financials, rates, master data, bulk planning parameters, VPDs, user configuration, screen set development, SQL queries, Tracking Events and working with CSV & XML files).
- Hands on experience with triage of day-to-day OTM systems issues and providing resolution on complex issues.
- Knowledge of Logistics management principles and processes.
- Broad knowledge and experience with various ERP systems. Working knowledge of Oracle eBusiness Suite (Procurement, Shipping, XML Gateway) is highly preferred.
- Working knowledge of BI Publisher, FTI/OAC, OBIEE and ETL.
- Good knowledge of EDI and any other Middleware systems.
- Strong customer service orientation with strong written and verbal communication skills, including comfort with presenting to diverse technical and non-technical audiences at all levels of the organization.
- Ability to multi-task and work within diverse multi-disciplinary global project teams.
- Detail-oriented with strong problem-solving skills.
- Comfortable with performing detailed data analysis to identify opportunities and gain higher level insight.
- Knowledge on GTM (Global Trade Management) will be a plus.
- Some travel might be required.
Education
- Bachelor’s degree in computer science, Information Systems, or another related field.
Overall 3+ Years
Module pool programming
BDC (Batch Data Communication)
Interactive reports/forms
OOP (Object-Oriented Programming) concepts
In-depth knowledge of Function Modules (FM), RFC, BAPI, and Web Services.
Strong experience with Smart Forms and Adobe Forms.
Extensive experience with BADI and User Exits for customizing SAP applications.
Proficiency in ABAP Web Dynpro programming for developing web-based applications.
Hands-on experience in creating and maintaining ABAP Dictionary objects (tables, views, domains, data elements, etc.).
Ability to effectively debug programs, identify bug fixes, and optimize performance bottlenecks.
Ability to understand functional/technical specifications and translate them into high-quality ABAP code.
Experience in preparing technical documentation as per established templates and standards.
Proven experience working on medium and large-scale SAP projects.
Desirable Skills:
Exposure to SAP HANA and ABAP on HANA for high-performance computing.
Familiarity with SAP Fiori and UI5 for modern web-based applications.
Understanding of SAP integration technologies, including IDocs, BAPI, and RFC.
Knowledge of Agile methodologies or Scrum project management frameworks
Technical Skills – Mandatory:
- SailPoint IdentityIQ (IIQ) Development
- API Connectors & Web Services Integration
- Application Onboarding via WebService Connectors
- Note: Only Active Directory onboarding is not required
- Be specific:
- Ask which connectors candidates have worked on (Preferred API or JDBC)
- Hands-on experience in designing and implementing SailPoint connectors like API or Webservice ,JDBC , MainFrame, LDAP, SQL Server, and Sybase
- Ask how many applications they’ve integrated via WebService
- Proficiency in:
- Java
- API and JDBC
- Workflows
- filters
- Connector Development
- Integrated Applications
- Experience in developing and debugging Java rules within IIQ
- Expertise in developing rules at various levels: workflow, form, and Quicklink
- Solid understanding and hands-on experience in Identity and Access Management (IAM), specifically with SailPoint
- Experience in writing rules to customize certification processes
- Ability to write rules for custom task creation and execution
- Expertise in SailPoint certifications such as Manager, Advanced, Account Group Permissions, and Delegation Rules
- Experience in custom connector development
JavaPosition: Java Automation Engineer
Location: Chennai/Bangalore/Hyderabad/Pune
Type: Hybrid (3 days office and 2 days home)
Mode of Hire: Fulltime
Notice: Immediate to 15 Days
Job Description:
Must Have:
- 7+ years of experience in Automation Testing
- 5+ years' experience in Selenium, Cucumber, TestNG
- 3+ years hands-on in Core Java
- 3+ years' API Automation Testing
- 3+ years' experience writing complex SQL queries.
- Extensive experience in testing Webservices both SOAP and REST
- Individual should be open to learn new technology as needed and should work independently.
Good to Have:
- Experience working with Unix systems.
- Good understanding of Agile process & Jira tool
- Good working understanding of Kubernetes/Docker
- Telecom/Cable Domain background and testing experience on IVR would be beneficial.
- Katalon platform experience
- Telecom domain, Telecom networks
.NET
C#
Angular (2+)
Amazon Web Services (AWS)Job Description:
Deqode is seeking a skilled .NET Full Stack Developer with expertise in .NET Core, Angular, and C#. The ideal candidate will have hands-on experience with either AWS or Azure cloud platforms. This role involves developing robust, scalable applications and collaborating with cross-functional teams to deliver high-quality software solutions.
Key Responsibilities:
- Develop and maintain web applications using .NET Core, C#, and Angular.
- Design and implement RESTful APIs and integrate with front-end components.
- Collaborate with UI/UX designers, product managers, and other developers to deliver high-quality products.
- Deploy and manage applications on cloud platforms (AWS or Azure).
- Write clean, scalable, and efficient code following best practices.
- Participate in code reviews and provide constructive feedback.
- Troubleshoot and debug applications to ensure optimal performance.
- Stay updated with emerging technologies and propose improvements to existing systems.
Required Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 4 years of professional experience in software development.
- Proficiency in .NET Core, C#, and Angular.
- Experience with cloud services (either AWS or Azure).
- Strong understanding of RESTful API design and implementation.
- Familiarity with version control systems like Git.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and collaboratively in a team environment.
Preferred Qualifications:
- Experience with containerization tools like Docker and orchestration platforms like Kubernetes.
- Knowledge of CI/CD pipelines and DevOps practices.
- Familiarity with Agile/Scrum methodologies.
- Strong communication and interpersonal skills.
What We Offer:
- Competitive salary and performance-based incentives.
- Flexible working hours and remote work options.
- Opportunities for professional growth and career advancement.
- Collaborative and inclusive work environment.
- Access to the latest tools and technologies.
Position: Call Quality Analyst
Key Responsibilities:
1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.
2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.
3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.
4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.
5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.
6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.
7. Customer feedback: Incorporate customer feedback into quality assessment processes
Qualifications:
• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience in quality analysis and call auditing, preferably in a customer service environment.
• Excellent communication skills, both written and verbal.
• Knowledge of relevant industry regulations and compliance standards.
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).
call QA for Pune
language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 25k ctc location: Vimaan Nagar
call QA for Banglore/Jaipur
language- Hindi andEnglish (both)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 22k ctc LOCATION: HSR layout
Amazon Web Services (AWS)
KubernetesPosition: Site Reliability Engineer
Location: Pune (Currently WFH, post pandemic you need to relocate)
About the Organization:
A funded product development company, headquarter in Singapore and offices in Australia, United States, Germany, United Kingdom, and India. You will gain work experience in a global environment.
Job Description:
We are looking for an experienced DevOps / Site Reliability engineer to join our team and be instrumental in taking our products to the next level.
In this role, you will be working on bleeding edge hybrid cloud / on-premise infrastructure handing billions of events and terabytes of data a day.
You will be responsible for working closely with various engineering teams to design, build and maintain a globally distributed infrastructure footprint.
As part of role, you will be responsible for researching new technologies, managing a large fleet of active services and their underlying servers, automating the deployment, monitoring and scaling of components and optimizing the infrastructure for cost and performance.
Day-to-day responsibilities
- Ensure the operational integrity of the global infrastructure
- Design repeatable continuous integration and delivery systems
- Test and measure new methods, applications and frameworks
- Analyze and leverage various AWS-native functionality
- Support and build out an on-premise data center footprint
- Provide support and diagnose issues to other teams related to our infrastructure
- Participate in 24/7 on-call rotation (If Required)
- Expert-level administrator of Linux-based systems
- Experience managing distributed data platforms (Kafka, Spark, Cassandra, etc) Aerospike experience is a plus.
- Experience with production deployments of Kubernetes Cluster
- Experience in automating provisioning and managing Hybrid-Cloud infrastructure (AWS, GCP and On-Prem) at scale.
- Knowledge of monitoring platform (Prometheus, Grafana, Graphite).
- Experience in Distributed storage systems such as Ceph or GlusterFS.
- Experience in virtualisation with KVM, Ovirt and OpenStack.
- Hands-on experience with configuration management systems such as Terraform and Ansible
- Bash and Python Scripting Expertise
- Network troubleshooting experience (TCP, DNS, IPv6 and tcpdump)
- Experience with continuous delivery systems (Jenkins, Gitlab, BitBucket, Docker)
- Experience managing hundreds to thousands of servers globally
- Enjoy automating tasks, rather than repeating them
- Capable of estimating costs of various approaches, and finding simple and inexpensive solutions to complex problems
- Strong verbal and written communication skills
- Ability to adapt to a rapidly changing environment
- Comfortable collaborating and supporting a diverse team of engineers
- Ability to troubleshoot problems in complex systems
- Flexible working hours and ability to participate in 24/7 on call support with other team members whenever required.
- Building automated test suites for continuous integration and delivery including acceptance, performance, regression and new feature testing of UI/UX components, Web services and various applications and systems.
- Developing and executing a complete test strategy for products and features including verification of functionality, performance, security and scalability.
- Ensuring the quality of the product and providing evidence of release readiness.
- Analyzing and decomposing a software system and design a complete system test strategy.
- Continuously streamlining and improving the testing life cycle to ensure test planning, execution, and reporting are effective, agile, and coordinated.
- Analyzing testing results to enhance test plans and scenarios. (Including metrics and benchmarks to gauge improvement)
- Ensuring Pro-active investigation / verification of production defects and continuous improvement of regression tests.
What you need to have:
- A minimum of 1 year with advanced Automation Testing.
- Strong testing background and knowledge of building automated systems & testing both front-end UI, backend microservices and preferably knowledge of both SQL and NoSQL databases.
- Deep familiarity and extensive experience with QA tools and frameworks for automation (e.g. Protractor, Mocha, Chai, Istanbul) and for Load and Performance testing (e.g. JMeter).
- Should have a keen eye to details for anticipating corner cases, bugs and continuously improve automation coverage without any expectation of guidance/ supervision.
- Experience in working with Micro Service architecture.
- Experience in working with asynchronous processes.
- Security (penetration testing) experience is a big plus but not a must have.
Javascript
AngularJS (1.x)
HTML/CSS
jQuery
MongoDB• Demonstrable experience in enterprise software product development.
• Expert knowledge of JavaScript
• 6+ years of Web UI development using JavaScript, HTML and CSS, JQuery
• 3+ years of experience in AngularJS, progressive web application development (agnostic to which version) or any other modern framework.
• Experience in REST API development / building SaaS applications
• 2+ years of MongoDB, Redis or similar no-SQL DB experience
• 2+ years of experience of RDMS
• Must be able to communicate the design specification using block diagrams / modelling techniques (e.g. UML)
Nice to have experience
• Object-oriented modeling and design a plus
• Experience with DevOps CI/CD pipelines.
• Experience with Jenkins and GitHub
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