Product Manager Digital Transformation Consulting

What You’ll Be Doing

Design and implement a Cypress + TypeScript automation framework

Define and drive the automation strategy across teams

Build and scale:

Smoke tests

Regression suites

API and end-to-end automation

Integrate automation into CI/CD pipelines

Introduce AI-powered testing approaches (including TestRail AI)

Mentor QA engineers and collaborate with external suppliers

🎯 What We’re Looking For

6+ years in QA Automation

Strong experience with Cypress and TypeScript

Proven track record building automation frameworks from scratch

Experience defining test strategies in complex environments

Solid API + UI automation experience

Strong stakeholder and communication skills

💡 Nice to Have

Experience with TestRail / AI-driven testing

Exposure to enterprise-scale transformation programmes

CI/CD tools (Azure DevOps, GitHub Actions)

Team  -Support Operations — Technical Solutions 

Level  - IC3 (4–7 years of relevant experience) 

Location  - India (Remote) IST time zone, with overlap with US East/Central teams 

Reports To -Technical Manager 

Manages -Not a people-manager role, but a lead role with real technical authority 

Employment Type -Full-time 

ABOUT DELTEK 

Deltek is the leading global provider of software and solutions for project-based businesses — serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle, from winning work and planning resources to executing delivery and getting paid. 

The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that allow Deltek's support and customer success teams to operate at scale — intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes. 

THE ROLE 

We are looking for a Senior System Engineer to take technical ownership of our most complex solutions. This is not a management role — it is a senior individual contributor role with real architectural authority and a multiplier effect on the team around you. 

You own problems end-to-end. You design the solution before writing the first line, consider downstream impacts before committing to an approach, and hold the technical bar for the work your team delivers. You are the person a junior engineer turns to when they're stuck, and the person a business stakeholder trusts to tell them whether an idea is feasible and what it will cost to maintain. 

In your first year, you can expect to: 

• Own the end-to-end design and delivery of major integrations and AI-enabled components from architecture through deployment and post-launch stability 
• Lead solution design for the team's most complex problems using PHP, JavaScript, Workato, APIs, and Web Services 
• Evaluate technology and platform tradeoffs and make defensible, documented recommendations that balance short-term delivery with long-term maintainability 
• Apply AI, automation, and agentic architectures to business problems at production scale — not as experiments, but as shipped systems 
• Anticipate performance, operational, and security risks before they reach production; design with those constraints in mind from day one 
• Set engineering standards and review the work of IC1/IC2 engineers, making them better through structured feedback and clear design expectations 
• Partner directly with CS operations leadership and cross-functional stakeholders to translate ambiguous business needs into concrete technical strategies 

This role suits an engineer who is past proving they can build things, and is now focused on building the right things in the right way — and helping others do the same. 

WHAT WE'RE LOOKING FOR 

Must-Have Technical Skills 

• PHP and JavaScript: Production depth: You have designed and shipped non-trivial systems in these languages. You understand performance characteristics, know where the footguns are, and write code you'd be comfortable having reviewed by a senior peer. 
• Integration architecture: You have designed system-to-system integrations — not just consumed APIs. You understand data flow, transformation logic, error handling, retry strategies, and idempotency. 
• AI / LLM applied experience: You have built or led the build of AI-assisted workflows, LLM-based tools, or agentic systems in an operational or product context. You know the difference between a demo and a production-grade AI system. 
• Relational databases: Query and schema design: You write optimized SQL, design schemas with long-term maintainability in mind, and understand when a query will cause production problems before it does. 
• Full-stack troubleshooting at depth: You can diagnose complex, multi-layer issues — across front-end, API, back-end, and database — and trace the root cause without being handed a reproduction case. 
• Technical tradeoff analysis: When evaluating tools, platforms, or approaches, you can articulate the tradeoffs clearly — not just pick what you know best — and document the rationale in a way that holds up six months later. 
• Agile technical leadership: You have led technical workstreams in a sprint-based environment: broken down epics, written meaningful acceptance criteria, and been accountable for team delivery quality. 
• Documentation and design artifacts: You produce architecture diagrams, solution designs, and technical decision records that others can act on — not just notes for yourself. 

Must-Have Leadership & Soft Skills 

• Technical mentorship: You actively make the engineers around you better. Code reviews are teaching opportunities, not gatekeeping. Design reviews are conversations, not approvals. 
• Stakeholder communication: You can translate a technical constraint into a business impact, and a business requirement into a technical specification. You don't hide behind jargon or over-simplify to avoid hard conversations. 
• Ownership under ambiguity: When a problem is poorly defined, you ask the right questions to define it — then own the answer. You don't wait for complete requirements before starting to think. 
• Proactive risk management: You raise issues before they become incidents. You've learned from production failures and carry those lessons into design decisions. 
• Business context awareness: You understand how the systems you build affect end users and business operations. You've made engineering decisions informed by that context, not just by technical preference. 

Nice-to-Have Skills 

Prioritized by relevance to this team's current and near-term roadmap: 

Oracle Service Cloud 

Workato / iPaaS 

Salesforce 

Gainsight 

Agentic AI / LLM Ops 

Snowflake 

Microsoft Power BI 

Microsoft Power Apps 

Cloud-native development 

Experience designing agentic AI systems — not just integrating LLM APIs — is highly relevant to where this team is going. Candidates who have shipped multi-step agent architectures with tool-calling, memory, and guardrails will stand out. 

RESPONSIBILITIES 

Design & Architecture 

• Own end-to-end technical solution design — from requirements through architecture, implementation, and post-launch stability — for the team's most complex initiatives 
• Lead solution design using PHP, JavaScript, Workato, APIs, and Web Services; ensure solutions are scalable, maintainable, and aligned with established governance standards 
• Evaluate tradeoffs across tools, platforms, and architectural patterns; produce documented recommendations that account for both short-term delivery needs and long-term operational cost 
• Anticipate downstream impacts, performance bottlenecks, and operational risk during the design phase — not as an afterthought in retrospect 
• Author and maintain Architecture Decision Records (ADRs) and technical design documents for all major solution components 

AI, Automation & Integration 

• Apply AI, automation, and agentic architectures to complex business problems at production scale — designing for reliability, observability, and graceful failure 
• Lead the integration of AI-enabled components (LLM workflows, intelligent routing, agentic tools) into the team's operational platform 
• Design and oversee integrations between Deltek's CS platforms (Oracle Service Cloud, Salesforce, Gainsight) and internal data systems, ensuring data integrity, performance, and auditability 
• Evaluate new AI frameworks, LLM providers, and automation platforms; provide grounded, implementation-level recommendations rather than theoretical assessments 

Technical Leadership & Mentoring 

• Serve as the primary technical reviewer for IC1/IC2 engineers — conducting structured code and design reviews that build capability, not just ship code 
• Break down complex initiatives into well-scoped workstreams that junior engineers can execute with confidence and appropriate independence 
• Establish and enforce engineering standards: code quality, documentation, testing coverage, deployment practices, and incident response 
• Identify skill gaps in the team and work with the manager to address them through pairing, documentation, or structured learning 

Stakeholder & Cross-functional Engagement 

• Translate ambiguous business and operational requirements from CS leadership into concrete technical strategies with clear milestones and measurable outcomes 
• Engage directly with senior stakeholders — CS operations leads, product owners, IT — to align on priorities, surface risks, and manage technical expectations 
• Represent the technical perspective of the team in cross-functional planning and architecture discussions 

Operate & Improve 

• Own post-launch stability of solutions you design: monitor, respond to incidents, and drive root-cause resolution — not just resolution 
• Drive continuous improvement of the team's delivery practices: identify process friction, propose solutions, and follow through on implementation 
• Stay current on AI, automation, and integration technology evolution; bring relevant advances back to the team with a concrete point of view on applicability 

QUALIFICATIONS 

• Education: Bachelor's degree in Computer Science, Electrical or Electronics Engineering, or a related technical discipline. Equivalent demonstrated experience considered. 
• Experience: 4–7 years of hands-on experience in software engineering, systems integration, or closely related work, with at least 2 years at a level where you have owned technical design decisions — not just implemented them. 
• Coding evidence: A portfolio, GitHub profile, architecture document, or production system you can speak to in depth. At IC3, we expect you to be able to walk through a non-trivial design decision you made and defend the tradeoffs. 
• AI / ML: Practical, production-level experience with LLMs or AI tooling — not just prompt engineering or personal experimentation. Familiarity with frameworks such as LangChain, OpenAI APIs, or similar platforms is a strong plus. 
• Collaboration model: Comfortable working as a technical authority in a distributed team. The role requires regular IST overlap with US East/Central stakeholders (approximately 6:30 PM – 10:30 PM IST for at least part of the week). 
• Language: Strong written and spoken English. At IC3, much of your influence operates through written design documents, async reviews, and stakeholder communications. Precision in writing matters. 

WHAT TO EXPECT WORKING HERE 

• Technical authority with real impact — your design decisions ship to production and affect how thousands of Deltek customers experience support 
• Exposure to production AI/agentic systems and direct involvement in shaping where the team's AI roadmap goes next 
• A team where senior engineers are trusted to lead, not managed step-by-step — you will have autonomy commensurate with your accountability 
• Structured growth path: IC3 engineers who demonstrate architectural leadership and cross-functional influence have a clear track toward Staff or Associate Director scope 
• Regular 1:1s, design review forums, and a manager who will invest in your growth rather than just your output 

Night shift

ONSITE at programming office except Gurugram, Chennai

Need Candidate with good Comm Skills

Exp required - 8 Years 

Salary: 22 - 24 LPA

We are looking for a highly skilled Frontend Developer with strong expertise in Angular (latest version) and hands-on experience in UI/UX design tools such as Figma and Adobe XD. The ideal candidate will be responsible for developing modern, responsive, and high-performance web applications while also contributing to the design and user experience process.

Key Responsibilities:

· Develop, optimize, and maintain web applications using Angular (latest versions).

· Collaborate with designers to translate wireframes and mockups from Figma or Adobe XD into responsive, pixel-perfect web interfaces.

· Implement reusable components, services, and modules following best practices.

· Ensure cross-browser compatibility, responsiveness, and high performance of applications.

· Work closely with product managers, designers, and backend developers to deliver seamless user experiences.

· Optimize application performance and troubleshoot issues.

· Stay up to date with the latest trends in Angular, UI/UX design, and front-end development.

Required Skills & Qualifications:

· Strong proficiency in Angular (latest version) and TypeScript.

· Solid understanding of HTML5, CSS3, SCSS, and JavaScript/ES6+.

· Experience in UI/UX design tools: Figma and Adobe XD.

· Knowledge of responsive design principles and best practices.

· Familiarity with RESTful APIs and integration with front-end applications.

· Good understanding of version control systems (Git).

· Strong problem-solving and debugging skills.

· Excellent communication and collaboration abilities.

Preferred Qualifications (Good to Have):

· Experience with Angular Material, Bootstrap, or Tailwind CSS.

· Knowledge of Agile methodologies.

· Exposure to unit testing frameworks (Jasmine, Karma, Jest).

· Understanding of UI accessibility (WCAG) guidelines.

Experience Required:

· 8+ years of experience in Angular development.

· Hands-on experience in creating UI designs using Figma and Adobe XD.

Job Description

As an IT Sales Intern, you will be an integral part of our sales team, focusing on field

sales activities. This internship is designed to provide you with hands-on experience in

IT sales, client engagement, and sales strategy. You will have the

opportunity to learn from experienced professionals and contribute to our growth in a

dynamic industry.

Responsibilities

• Identify potential clients through research, networking, and market analysis to
• create a pipeline of leads.
• Develop and maintain relationships with prospective and existing clients by
• providing information on services.
• Develop a deep understanding of our cybersecurity services to effectively
• communicate their value propositions to clients.
• Prepare and deliver compelling sales presentations to showcase our IT solutions
• and address client needs.
• Assist in preparing sales proposals, quotes, and contracts while collaborating
• with the sales team.
• Perform various tasks, such as organizing sales documents, maintaining sales
• records, and scheduling appointments.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• This may involve creating reports and presentations to share insights with the
• sales team.
• Actively participate in training sessions and workshops to enhance your
• knowledge of IT services.

Candidate Skills

• Strong communication and interpersonal skills.
• Eagerness to learn and adapt in a fast-paced environment.
• Ability to work independently and as part of a team.
• Basic understanding of IT concepts and technology trends (preferred).
• Previous sales or customer service experience (preferred)..

Qualifications

• Candidate must have a degree in the field of business administration.
• Any vendor natural business development training and certification will be preferred.

Benefits

• Hands-on experience in the cybersecurity industry.
• Training and mentorship from experienced professionals.
• Opportunity to develop valuable sales and business development skills

Salary Package: Performance based

Job Type: Full time (In office)

Start Date: Immediate

Documents Requirement: Previous Internship Experience Letter (if any), ID Proof, Internship job offer letter (if any), Updated CV, Last qualification certificate.

About the company:

Our client is a start-up organization founded in 2014 by experienced professionals and is now in its 22nd year of serving global customers after merging with 4Cplus. They specialise in Management Consulting, Technology Services, and Business Transformation Outsourcing, committed to providing their customers with exceptional experiences.

Location: Mumbai, Pune

About the role:

Responsibilities:

• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions within the SAP landscape.
• Lead and actively participate in at least 4 end-to-end implementation projects and provide expertise throughout the project lifecycle.
• Provide support for multiple SAP projects, ensuring the highest level of system availability and performance.
• Install, configure, and upgrade SAP systems, including SAP NetWeaver, SAP S/4HANA, and related components.
• Utilize your in-depth knowledge of operating systems (Windows, Linux, Unix) and system architecture to optimize system performance and stability.
• Work with ticketing systems to manage and prioritize support requests, ensuring timely resolution and effective communication.
• Organize SAP Basis tasks and coordinate closely with customers and other teams within the organization.
• Manage SAP databases, including MS-SQL, Oracle, DB2, Sybase, and Hana, ensuring data integrity and efficient performance.
• Perform system monitoring, performance tuning, and troubleshooting to maintain optimal system performance.
• Implement security measures, user authentication, and authorization protocols to ensure data integrity and system security.
• Execute regular system backups, disaster recovery planning, and testing to ensure data integrity and business continuity.
• Collaborate with functional teams to support system configuration, enhancements, and customizations to meet business requirements.
• Maintain documentation related to system architecture, configurations, and standard operating procedures.
• Stay current with industry trends, best practices, and advancements in SAP technology to provide innovative solutions and recommendations.

Qualifications & Skills:

• Years of Experience: 4 – 6 in SAP BASIS
• Should have hands-on working experience in at least 1 end to end implementation project, 2 support projects, 1 upgrade and 1 migration project
• Should have experience of client-facing roles
• Should have excellent communication skills

Should have experience of working on the following:

• SAP System Installation and Configuration (L1/L2)
• SAP System Support Packages Upgrades and Patching (L1/L2)
• SAP System Performance Tuning (L1/L2)
• SAP Transport Management (L1/L2)
• SAP Backup and Recovery (L1/L2)
• SAP User Administration (L1/L2)
• SAP Kernel Upgrades (L1/L2)
• Database Administration (e.g., Oracle, SAP HANA) (L1/L2)
• SAP Solution Manager (L1/L2)
• AWS / Azure / GCP Cloud Basis Skills (L1/L2)
• Troubleshooting SAP System Issues (L1/L2)
• Documentation and Reporting (L1/L2)
• SAP HANA Administration (L1/L2)
• Knowledge of SAP Basis Best Practices (L1/L2)
• Scripting and Automation (e.g., PowerShell, Bash) (L1/L2)
• Operating system (L1/L2)
• Communication and Collaboration Skills (L1/L2)

Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance learning experience.

Responsibilities

• Provide technical training to professional personnel.
• Develop innovative and easy-to-understand training materials.logistics and tools.
• Meet organizational training needs.
• Organize instructor-led training programs.
• Prepare training schedules and programs for personnel.
• Analyze learning needs and develop appropriate training material.
• Interact with respective departments in scheduling training programs.

Requirements

• Experience in delivering technical training. 
• Top-notch administrative, research and troubleshooting skills.
• Ability to host training workshops for new hires.
• Knack for detecting and removing barriers to learning.

• Strong knowledge of PHP, Python, Javascript, MySQL, NoSQL, Data Structures, Algorithms

Experience

2-3 years of experience of relevant experience is preferred.

• Expertise in designing and implementing enterprise scale database (OLTP) and Data warehouse solutions.
• Hands on experience in implementing Azure SQL Database, Azure SQL Date warehouse (Azure Synapse Analytics) and big data processing using Azure Databricks and Azure HD Insight.
• Expert in writing T-SQL programming for complex stored procedures, functions, views and query optimization.
• Should be aware of Database development for both on-premise and SAAS Applications using SQL Server and PostgreSQL.
• Experience in ETL and ELT implementations using Azure Data Factory V2 and SSIS.
• Experience and expertise in building machine learning models using Logistic and linear regression, Decision tree  and Random forest Algorithms.
• PolyBase queries for exporting and importing data into Azure Data Lake.
• Building data models both tabular and multidimensional using SQL Server data tools.
• Writing data preparation, cleaning and processing steps using Python, SCALA, and R.
• Programming experience using python libraries NumPy, Pandas and Matplotlib.
• Implementing NOSQL databases and writing queries using cypher.
• Designing end user visualizations using Power BI, QlikView and Tableau.
• Experience working with all versions of SQL Server 2005/2008/2008R2/2012/2014/2016/2017/2019
• Experience using the expression languages MDX and DAX.
• Experience in migrating on-premise SQL server database to Microsoft Azure.
• Hands on experience in using Azure blob storage, Azure Data Lake Storage Gen1 and Azure Data Lake Storage Gen2.
• Performance tuning complex SQL queries, hands on experience using SQL Extended events.
• Data modeling using Power BI for Adhoc reporting.
• Raw data load automation using T-SQL and SSIS
• Expert in migrating existing on-premise database to SQL Azure.
• Experience in using U-SQL for Azure Data Lake Analytics.
• Hands on experience in generating SSRS reports using MDX.
• Experience in designing predictive models using Python and SQL Server.
• Developing machine learning models using Azure Databricks and SQL Server