Product Manager Digital Transformation Consulting

About Us:

Zemoso Technologies provides product & data engineering solutions using open source Big Data stacks, Machine Learning and advanced custom visualizations.

We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019).

Our founders have had past successes - founded a decision management company acquired by SAP

AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience.

Marquee customers along with some exciting start-ups are part of our clientele.

Currently, for our Hyderabad, India development centre, we are looking for Scrum Master.

Position: Scrum Master

Experience: 4-7Years

Location: Hyderabad

Qualification: BTECH/BE in CSE or equivalent

Scrum master certification is a plus

Responsibilities:

Manage each project’s scope and timeline

Coordinate sprints, retrospective meetings and daily stand-ups

Coach team members in Agile frameworks

Facilitate internal communication and effective collaboration

Be the point of contact for external communications (e.g. from customers or stakeholders)

Work with product owners to handle backlogs and new requests

Resolve conflicts and remove obstacles that occur

Help teams implement changes effectively

Ensure deliverables are up to quality standards at the end of each sprint

Guide development teams to higher scrum maturity

Help build a productive environment where team members ‘own’ the product and enjoy working on it

Requirements:

Experience in a scrum master role

Familiarity with software development

Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)

Good knowledge of other Agile frameworks (Crystal, XP etc.)

Excellent communication and servant leadership skills

Problem-solving and conflict-resolution ability.

Outstanding organizational skills

Job Requirements:

1. Responsible for making outbound calls and regular follow-up on leads assigned.

2. Build a strong relationship/Trust with customers by Understanding the customer.

3. Process the Revenue generation by following Cold calling and follow-ups frequently.

4. Strong to give Demos/Presentations to the clients online and convert them to potential clients.

5. Strong enough to give revenue to the company and able to deliver results on time.

6. Motivated enough to do marketing Research on different CRM applications/software as per the client’s requirements.

7. Requirements, Explain the product or service to potential customers and suggest the right products to the customers.

8. Handling customer queries and resolving the issues related to them.

9. He/she should have great communication and convincing skills and be able to reach targets.

10. He/She should be okay to give the physical demos if necessary or if requested by the client in rare cases.

Roles and Responsibilities: 

• Set objectives and goals for the team and track progress.
• It is an employee-facing managerial role.
• Lead multiple resources and groups from an operational angle and track progress through daily standups.
• Should be excellent in writing general email communication.
• Dealing with email inquiries.
• Taking minutes of the meeting and tracking those to closure.
• Document an overall status report of engagement.
• Mentor and coach team to work on creating case studies for the respective projects.
• Follow up with the prospects for getting appointments.
• Monitoring the daily progress of team members.
• Organizing project team meetings and recording minutes.
• The person will be managing groups related to content creation, graphics, lead generation, sales, and overall growth strategy also.
• Should conduct standup meetings
• Use of MS tools to streamline the project, resource, and portfolio management.
• Develop the project plan for the tasks, dependencies, and participants required to mitigate the risks to system quality.
• Detail-oriented with strong data collection, analysis, and reporting skills.
• Experience working in diverse and collaborative environments.
• Delegating tasks to team members.
• Tracking and communicating project risks and opportunities.
• Providing input into the planning process.
• Good at decision making, relationship building & have good leadership qualities.
• Capable of developing procedures, service standards, operational policies, and guidelines with an attitude for continuous improvement.

Requirements: 

• Must have experience of 3-5 years.
• Proven work experience as an Operations Manager, or Staffing Manager etc..
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
• Highly trained in conflict management and business negotiation processes.
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook).

About Us

Aura is developing a platform to help companies/communities mint, buy, trade and sell NFTs in the easiest manner possible. Developing a state-of-the-art storefront customised to the community and a user-friendly interface to unlock the digital growth of companies in the gaming space by leveraging the power of NFTs. We are assembling a high-performing team from the tech ecosystem to build this product and compete with the likes of OpenSea.

Requirements:

• Create compelling content, visuals, and messaging for campaigns.
• Lay the foundation for a consistent brand voice and tone, content strategy, and roadmap for regular content execution.
• Continually optimise strategy and content, pull analytic reports showing data on engagement, reach, conversion and deliverables, analyse strategy & content performance, communicate it to the key stakeholders and optimise based on the findings.
• Craft and maintain technical write-ups and educational content on platforms like medium (both long and short form) to help bridge any gaps in understanding.
• Develop editorial calendars and ensure deadlines are met
• Create and oversee the development of creative marketing campaigns that resonate with our target audience.
• Utilize your expertise in digital marketing to plan, optimize, and manage online advertising campaigns on platforms such as Google Ads, Facebook, Twitter, and others.
• Analyze campaign performance, gather insights, and make data-driven decisions to improve marketing effectiveness.
• Monitor industry trends, competitor activities, and consumer behaviour to identify new opportunities.
• Build and maintain relationships with external partners, agencies, and influencers.

Skills and Qualifications

• Bachelor's degree in Marketing, Business, or a related field; MBA preferred.
• 4+ years of proven experience in a marketing role with a track record of successful campaigns and team management.
• Strong understanding of both content strategy, creative campaign development and digital distribution channels.
• Proficiency in using digital marketing tools, including Google Ads, Facebook Business Manager, and Twitter Ads.
• Excellent analytical and problem-solving skills, with the ability to interpret data and translate it into actionable insights.
• Creative thinker with the ability to identify and act on new opportunities.
• Strong project management and organizational abilities.
• Knowledge of industry trends and best practices in marketing.
• Ability to adapt to a fast-paced and dynamic work environment.

Benefits

• Work on the cutting edge of blockchain technology and the upcoming use-case of NFTs (Non-Fungible Token)
• Be a part of an early-stage start-up with funding from the founders of Polygon
• We have great benefits of work from anywhere policy with flexible working hours that allow us to focus on work-life balance. Additionally, we do provide frequent offsites and have an unlimited leave policy.

• Responding to customers in a timely manner
• Monitoring, tracking and reporting on feedback and online reviews
• Organizing and managing events to boost brand awareness
• Managing customer queries and grievances via call, email, and/or other mediums such as Zoko (WhatsApp integration platform)
• Gathering, analyzing and reporting customer satisfaction and feedback to management
• Proactively reaching out to consumers who have given positive feedback but not ordered offering discount codes/incentives to induce the purchase
• Building a community on WhatsApp/ telegram/ FB/ other consumers who are willing to be part of such a group
• Liaising with micro and macro influencers to generate clutter-breaking content for the brand - reels, stories, posts, etc
• Liaising with the PR team to build the brand and increasing awareness using brand evangelists
• Co-ordinating with the brand ambassador team once we get one on board
• Liaising and co-ordinating with agencies as part of the regular branding and marketing initiatives
• Building relationships with customers, industry professionals and journalists
• Staying up-to-date with digital technology trends

Desired Candidate Profile

• Ability to identify issues in the existing system and processes and come up with innovative solutions
• A heavy focus on details
• Strong people connection
• Ability to understand customer concerns with high empathy, and get to resolution with a win-win situation for both the customer and the company
• Ability to build long term relationships with potential customers
• Entrepreneurial ownership    

1. Engage and individually manage customers from inception of the project until the solution is live
2. Provide technical, business consulting and product expertise to customers enabling comprehensive solution to be delivered to the customers
3. Facilitate technical discussions and white boarding for project integrations and technical solutions from one to many technical applications
4. Determine the scope of the implementation technology solution and the resources required to successfully complete
5. Develop client requirements specifications for integrations, product extension and enhancements
6. Produce requirements specifications for the product management and engineering teams clearly articulating end-state requirements to meet customer expectations
7. Produce and manage client-facing documentation such as business requirements document, Gap document, Acceptance documents, solution mapping documents and so on
8. Ensure successful implementation/configuration of standard product suite and any additional customizations for each customer
9. Participate in project planning activities, including defining detailed project tasks/activities
10. Conduct implementation pilots and help customer envision final solution
11. Train new clients on the essentials of systems to get them started on implementations

• Bachelor's degree or an equivalent combination of education and experience preferred
• Passion to solve complex problems of agriculture in a dynamic start-up environment
• Flexible, curious, exploratory, and can-do attitude
• Great sense of ownership and ability to work with very limited supervision
• Prior experience of working in software Industry especially in the Agri Sector will be preferred
• Experience handling customer success and delivery
• Experience or familiarity of blockchain protocols like Hyperledger Fabric a big advantage
• Ability to speak English fluently
• PMP, ITIL Certifications is a plus