Data Engineer

Job Description.

1.      Cloud experience (Any cloud is fine although AWS is preferred. If non-AWS cloud, then the experience should reflect familiarity with the cloud's common services)

2.      Good grasp of Scripting (in Linux for sure ie bash/sh/zsh etc, Windows : nice to have)

3.      Python or Java or JS basic knowledge (Python Preferred)

4.      Monitoring tools

5.      Alerting tools

6.      Logging tools

7.      CICD

8.      Docker/containers/(k8s/terraform nice to have)

9.      Experience working on distributed applications with multiple services

10.  Incident management

11.  DB experience in terms of basic queries

12.  Understanding of performance analysis of applications

13.  Idea about data pipelines would be nice to have

14.  Snowflake querying knowledge: nice to have

The person should be able to :

Monitor system issues

Create strategies to detect and address issues

Implement automated systems to troubleshoot and resolve issues.

Write and review post-mortems

Manage infrastructure for multiple product teams

Collaborate with product engineering teams to ensure best practices are being followed.

Job Title: GCP Cloud Engineer/Lead

Location: Pune, Balewadi

Shift / Time Zone: 1:30 PM – 10:30 PM IST (3:00 AM – 12:00 PM EST, 3–4 hours overlap with US Eastern Time)

Role Summary

We are seeking an experienced GCP Cloud Engineer to join our team supporting CVS. The ideal candidate will have a strong background in Google Cloud Platform (GCP) architecture, automation, microservices, and Kubernetes, along with the ability to translate business strategy into actionable technical initiatives. This role requires a blend of hands-on technical expertise, cross-functional collaboration, and customer engagement to ensure scalable and secure cloud solutions.

Key Responsibilities

• Design, implement, and manage cloud infrastructure on Google Cloud Platform (GCP) leveraging best practices for scalability, performance, and cost efficiency.
• Develop and maintain microservices-based architectures and containerized deployments using Kubernetes and related technologies.
• Evaluate and recommend new tools, services, and architectures that align with enterprise cloud strategies.
• Collaborate closely with Infrastructure Engineering Leadership to translate long-term customer strategies into actionable enablement plans, onboarding frameworks, and proactive support programs.
• Act as a bridge between customers, Product Management, and Engineering teams, translating business needs into technical requirements and providing strategic feedback to influence product direction.
• Identify and mitigate technical risks and roadblocks in collaboration with executive stakeholders and engineering teams.
• Advocate for customer needs within the engineering organization to enhance adoption, performance, and cost optimization.
• Contribute to the development of Customer Success methodologies and mentor other engineers in best practices.

Must-Have Skills

• 8+ years of total experience, with 5+ years specifically as a GCP Cloud Engineer.
• Deep expertise in Google Cloud Platform (GCP) — including Compute Engine, Cloud Storage, Networking, IAM, and Cloud Functions.
• Strong experience in microservices-based architecture and Kubernetes container orchestration.
• Hands-on experience with infrastructure automation tools (Terraform, Ansible, or similar).
• Proven ability to design, automate, and optimize CI/CD pipelines for cloud workloads.
• Excellent problem-solving, communication, and collaboration skills.
• GCP Professional Certification (Cloud Architect / DevOps Engineer / Cloud Engineer) preferred or in progress.
• Ability to multitask effectively in a fast-paced, dynamic environment with shifting priorities.

Good-to-Have Skills

• Experience with Cloud Monitoring, Logging, and Security best practices in GCP.
• Exposure to DevOps tools (Jenkins, GitHub Actions, ArgoCD, or similar).
• Familiarity with multi-cloud or hybrid-cloud environments.
• Knowledge of Python, Go, or Shell scripting for automation and infrastructure management.
• Understanding of network design, VPC architecture, and service mesh (Istio/Anthos).
• Experience working with enterprise-scale customers and cross-functional product teams.
• Strong presentation and stakeholder communication skills, particularly with executive audiences.

Essential Responsibilities:

Demonstrate the understanding of Agile software development life cycle and distinguish the core inputs and outputs in each cycle.

Work closely with your peers and keep engaging in a fast pace technical design and development team

Execute in a fast pace delivery mode and focus on delivering tasks to meet monthly and quarterly digital product release goals

Lead impact assessment and decisions related to technology choices, design / architectural considerations and implementation strategy

Maintain code quality through best practices, unit testing and code quality automation

Demonstrate the ability to make informed technology choices after due diligence and impact assessment

Help in designing interfaces and information exchange between modules

Articulate the need for scalability and understand the importance of improving quality through testing.

Be an expert in writing code that meets standards and delivers the desired functionality using the technology selected for the project

Drive design reviews, define interfaces between code modules, and apply existing technology to designs

Be an expert in assessing application performance and optimizing/improving it through design and best coding practices

Desired Skills:

Java, Spring,Microservices

• 5+ years of experience in backend development with a strong focus on Node.js and TypeScript.
• Strong understanding of Node.js frameworks.
• Proficiency in TypeScript, with experience in building scalable applications.
• Solid understanding of RESTful API design, WebSocket, and asynchronous programming patterns.
• Experience with databases (SQL/NoSQL), including MySQL, MongoDB, Redis, etc.
• Familiarity with blockchain technologies and cryptocurrency exchanges is a plus.
• Strong knowledge of security principles and best practices for web applications.

Role: Principal Software Engineer

We looking for a passionate Principle Engineer - Analytics to build data products that extract valuable business insights for efficiency and customer experience. This role will require managing, processing and analyzing large amounts of raw information and in scalable databases. This will also involve developing unique data structures and writing algorithms for the entirely new set of products. The candidate will be required to have critical thinking and problem-solving skills. The candidates must be experienced with software development with advanced algorithms and must be able to handle large volume of data. Exposure with statistics and machine learning algorithms is a big plus. The candidate should have some exposure to cloud environment, continuous integration and agile scrum processes.

Responsibilities:

• Lead projects both as a principal investigator and project manager, responsible for meeting project requirements on schedule

• Software Development that creates data driven intelligence in the products which deals with Big Data backends

• Exploratory analysis of the data to be able to come up with efficient data structures and algorithms for given requirements

• The system may or may not involve machine learning models and pipelines but will require advanced algorithm development

• Managing, data in large scale data stores (such as NoSQL DBs, time series DBs, Geospatial DBs etc.)

• Creating metrics and evaluation of algorithm for better accuracy and recall

• Ensuring efficient access and usage of data through the means of indexing, clustering etc.

• Collaborate with engineering and product development teams.

Requirements:

• Master’s or Bachelor’s degree in Engineering in one of these domains - Computer Science, Information Technology, Information Systems, or related field from top-tier school

• OR Master’s degree or higher in Statistics, Mathematics, with hands on background in software development.

• Experience of 8 to 10 year with product development, having done algorithmic work

• 5+ years of experience working with large data sets or do large scale quantitative analysis

• Understanding of SaaS based products and services.

• Strong algorithmic problem-solving skills

• Able to mentor and manage team and take responsibilities of team deadline.

Skill set required:

• In depth Knowledge Python programming languages

• Understanding of software architecture and software design

• Must have fully managed a project with a team

• Having worked with Agile project management practices

• Experience with data processing analytics and visualization tools in Python (such as pandas, matplotlib, Scipy, etc.)

• Strong understanding of SQL and querying to NoSQL database (eg. Mongo, Casandra, Redis

Job Title: Sales Development Manager - Corporate Gifting

Position Overview:

As a Sales Development Manager in the Corporate Gifting industry, you will be responsible for driving revenue growth through the development and execution of strategic sales initiatives. The ideal candidate will have a strong background in sales, a proven track record in the corporate gifting sector, and the ability to lead and motivate a sales team.

Key Responsibilities:

Sales Strategy and Planning:

·      Develop and implement a comprehensive sales strategy to achieve revenue targets and market share growth.

·      Analyze market trends, competitor activity, and customer behavior to identify new business opportunities.

·      Collaborate with the leadership team to set sales goals and objectives.

Team Leadership:

·      Lead and inspire a high-performing sales team.

·      Provide coaching, training, and mentorship to team members to enhance their sales skills and product knowledge.

·      Set clear performance expectations and regularly assess team performance against targets.

Corporate Gifting Expertise:

·      Leverage your expertise in the corporate gifting field to understand client needs and propose innovative gifting solutions.

·      Stay informed about industry trends, emerging technologies, and best practices in corporate gifting.

Client Relationship Management:

·      Cultivate and maintain strong relationships with key clients and prospects.

·      Collaborate with the marketing team to develop and execute effective client engagement strategies.

Sales Process Optimization:

·      Streamline and optimize the sales process to improve efficiency and effectiveness.

·      Implement and manage CRM tools to track and analyze sales performance metrics.

Collaboration:

·      Work closely with cross-functional teams, including marketing, operations, and customer service, to ensure seamless execution of sales initiatives.

·      Collaborate with product development teams to align offerings with market demand.

Qualifications:

·      Bachelor's degree in Business, Marketing, or a related field.

·      Proven experience in sales, with a focus on corporate gifting.

·      Demonstrated success in leading and managing high-performing sales teams.

·      Strong understanding of the corporate gifting market and industry trends.

·      Excellent communication, negotiation, and interpersonal skills.

·      Ability to think strategically and execute tactically.

·      Proficiency in CRM tools and sales analytics.

 Technical Customer Support

• Ability to work in team environment
• Familiarity with customer service software (CRM,ticketing systems) for chat and call process.
• Ability to work flexible hours ,including evenings and weekends.
• Earlier experience into chat and call support process.(Technical support experience)
• Customer oriented approach and ability to adapt different situations 
• Hands on experience on MS office suite.
• Ability to multitask and problem solving skills
• 0-2 years of experience 
• Excellent communications skills written and verbal.

Responsible for :

1. Respond to customer queries via chat or phone in a timely and professional manner.
2. Proactively responding on tickets or issues.
3. Resolve customer queries or issues with required solutions 
4. Coordinate with internal teams for query resolution.
5. Provide required information about products and services offered by Provakil.
6. Update customer information and issue details in ticketing platform
7. Analysing the challenges faced by clients and passing the details to technical team.
8. Should be aware of product feature updates.
9. Flexible in working shifts

Requirement: 

1. Respond to customer queries or technical issues via email in a timely and professional manner.
2. Resolve customer complaints or issues by providing appropriate solution or alternatives.
3. Should have knowledge of API integration, cloud based tool.
4. Interact with cross team to get the issues resolved.
5. Hands on experience on CRM or any ticketing system.
6. Should be able to lead meetings and training sessions.
7. Worked in customer facing environment.
8. Troubleshoot technical issues at level 1 and level 2 .
9. Handled customer escalations and worked on escalation matrix 
10. Provide weekly status on ticket received and resolved 

Additionally,

Excellent communication  verbal and written.

Handled enterprise client issues in previous experience.

Bachelor’s degree in CS or IT or related field.

• Make Business Trend Analysis based on past trends & current market conditions

• Working on Effective Budgeting of the Company

• Scheduling – Operational process improvisation.

• To Provide Business data Analysis & Intelligence support including to the Management.

• Identify Gaps, identify the problems, Analyse root cause and then suggest solutions which should increase the efficiency of the business process. Monthly Business transfer report.

• Ensure proper maintenance of historic data which can be made easily available for any reference & Trend Study

• Introduce / modify the business reports basis business dynamics and the requirement to develop effective reporting.

• Pricing Strategies and Rate Management

• Competition Mapping and Analysis

• Planning Events and special Initiatives to drive incremental business apart from Regular advertising.

• To keep a track on Rate Approval, Deal, Rate Contract, State centric Events & Initiatives
  
  

  TECHNICAL SKILLS

  • MS-Office 365 (Excel, Word, PowerPoint).

  • Google Doc/Google Sheet/G Suite, Google Slides.

  • Advanced Excel & Power Pivot, Power BI.

  • Data Visualization on Excel