11+ Online Reputation Manangement Jobs in Chennai | Online Reputation Manangement Job openings in Chennai

Job Summary:

We are seeking a dynamic Online Reputation Management Consultant to ensure a strong, positive online presence across key platforms including Quora, X (formerly Twitter), Facebook/Meta, LinkedIn, YouTube, GlassDoor, and Reddit. The ideal candidate will drive systematic improvements in our digital reputation, collaborate with an extensive internal team, and work with external experts to enhance our brand perception month over month.

Key Responsibilities:

• Online Reputation Enhancement:
• Monitor and manage our online presence to ensure a consistently strong and positive reputation across all major social and review platforms.
• External Audit Coordination:
• Identify and engage with an external reputation consultant to conduct comprehensive monthly online reputation audits.
• Collaborate with the consultant to develop actionable strategies for systematic improvement, similar to practices used in managing Google reviews.
• Internal Collaboration & Engagement:
• Work closely with 500+ team members and their networks to plan and execute contests, games, and other events that leverage their social influence and drive positive public sentiment.
• Develop and implement initiatives that encourage employee advocacy and active participation in promoting our brand online.
• Strategic Reporting & Analysis:
• Provide regular reports on reputation metrics and campaign performance, and adjust strategies as needed to ensure continuous improvement.
• Proactively address any negative feedback or issues that may arise, developing crisis management plans as necessary.

Qualifications:

• Proven experience in online reputation management, digital marketing, or social media strategy.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with both internal teams and external consultants.
• A data-driven mindset with proficiency in reputation management tools and social media analytics.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• Ability to creatively engage a large network of team members and mobilize them for brand advocacy.

Preferred Qualifications:

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Prior experience working in a corporate or agency setting focused on online reputation management.
• Familiarity with crisis management strategies and experience in executing large-scale employee engagement campaigns.

Key Responsibilities:

• Make outbound calls to customers and explain products/services in Tamil
• Handle inbound customer queries politely and professionally
• Maintain call logs, update customer records, and follow up regularly
• Achieve daily/weekly targets for call volume and lead conversion
• Provide accurate information and resolve customer concerns
• Report call status and feedback to the team lead/manager

Requirements:

• Good communication skills in Tamil (additional languages a plus)
• Basic computer knowledge and typing skills
• Patience and customer-friendly attitude
• Previous experience in telecalling or customer service is an advantage
• Minimum qualification: 10th/12th/Any Degree

About Us:

At R&D Instrument Services, we are dedicated to providing top-notch calibration services to ensure precision and accuracy in our clients' equipment. We pride ourselves on our commitment to quality and our innovative approach to calibration solutions.

Job Description:

Mandatory Requirement:

* Male candidates only

* You must have a bike and be prepared to travel at least 80kms every day. (Only genuine candidates should apply.)

Responsibilities:

* Perform on-site calibration and adjustment of instruments and equipment according to established procedures and specifications.

* Maintain accurate records of calibration activities, including calibration dates, results, and equipment condition.

* Provide technical support and assistance to customers regarding calibration procedures and equipment operation.

* Ensure compliance with regulatory requirements and industry standards for calibration activities.

* Stay updated with new technologies and developments in calibration techniques and equipment.

Qualifications:

* Diploma, ITI, B.E. in Electronics & Communication, Instrumentation, Mechanical, Electrical, or B.Sc. in Physics.

* Strong technical skills and knowledge of electronic, mechanical, and/or optical systems.

* Familiarity with calibration standards and procedures, such as ISO 17025 (preferable).

* Excellent problem-solving skills and attention to detail.

* Ability to work independently and prioritize tasks in a fast-paced environment.

* Effective communication skills, both verbal and written.

* Willingness to travel to customer sites and work in various environments, with a happy-to-travel attitude.

Why Join Us?

Competitive Salary: We offer a competitive salary package that reflects your skills and experience.

Performance-Based Increments: Enjoy salary increments when your performance meets our requirements—no need to wait a full year for a raise.

Professional Growth: Access to continuous learning and professional development opportunities.

Innovative Work Environment: Be part of a team that values innovation and continuous improvement.

Comprehensive Benefits: Health insurance, and other benefits to support your well-being.

Employee Recognition: We celebrate and reward achievements and milestones.

Convenient Work Hours: Our office hours are Monday to Friday (09:00-06:15) and Saturday (09:00-1:30).

Equal Opportunity Employer:

RnD Instrument Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Requirement analysis

·         Acquisition support (Technical analysis)

·         Automotive ECU software development

·         Diagnostic (UDS) function development

·         Software testing

·         Technical collaboration with internal/external development parties

• Good understanding and experience of HTML / CSS / Javascript / Webpack / Bootstrap.
• Hands-on experience with ES6 / ES7 / ES8 features.
• Expertise with Web Services / REST APIs.
• Proficiency in Linux and deployment on Linux.
• Familiarity with Redux Thunk / Redux Saga will be an added advantage.
• Skillful experience in Node JS / Express / MongoDB will be a plus.
• Understanding of mobile cross-platform frameworks like React Native.
• Knowledge of AWS services like S3, EC2 would be valuable.

1.     Significant experience of working in front-end web development
2.     Extensive programming experience in HTML5, CSS3, SASS or LESS, and Bootstrap, Foundation or Materialize
3.     Angular Material, Chart Libraries(D3, Leaflet, Amchart etc).
4.     Solid understanding and development experience in Angular
5.     Experience with Typescript
6.     Experience with tools like Redux, Webpack, Angular CLI and/or Gulp
7.     Experience consuming REST APIs

• 3 years Willing to take efforts to advance in the technology or learn new technologies.
• Solid understanding of OOPs concepts.
• Willing to take efforts to advance in the technology or learn new technologies.
• Good communication skills and a continuous learner.
• Experience working on waterfall or Agile (Agile model preferred)
• Solid understanding of Python scripting and/or frameworks like Django, Flask Back up RRS.

• Collaborate with product, design, and other engineering teams to brainstorm and resolve complex problems.
• Ensure the quality of code is up to the highest standard of readability, conciseness, efficiency, modularity, and extensibility.
• Experience with the entire Software Development Life Cycle (SDLC)
• Solid communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences
• Talking to customers and business teams to suggest improvement areas in product flows.
• Create peer learnings for team members and build context for new teammates
• Help with building the company's tech team and iterating on the hiring framework.
• Provide regular feedback to your team (peers and managers) to ensure continuous improvement.
• Keeping abreast with the latest technologies and working on your skills regularly.

Must-haves

• At least 3 years of experience working in frontend for desktop and mobile web.
• Familiar with design tools and convert them to actual code (HTML+CSS+JavaScript)
• Mastery in DOM Manipulation (including Jquery) and understand components, CTAs.
• Well-versed in other non-vanilla languages (ex. TypeScript)
• Well-versed in standard frontend framework (ex. ReactJS)
• Understanding of GraphQL APIs.
• Deep understanding of web technologies in various mobile systems
• Have empathy for the users you build for

Good to have

• Experience in the fintech industry
• Experience leading design and implementation of robust and secure web services.

1. Complex ABAP programming, testing and debugging functions related to the implementation/Support of all SAP modules (CRM and DBM major)
2. Providing  support that includes Root cause analysis , Proposing and implementing solution.
3. Understand the requirements from provided functional designs and transform these requirements into the technical designs
4. Understand the functional specification for customs developments in SAP CRM and DBM (MM, SD, HR ) modules
5. Perform technical unit testing of developed solutions peer codes reviews of team members solution’s and fix any defects and performance problems discorded.
6. Preparing technical document of the developments
7. Perform performance tuning to improve performance over multiple functions
8. Manage operational support, performing work during change windows as well as providing on call support as required by the team.
9. Ensure integration system activities including monitoring the technical architecture (particularly scalability, availability and archiving) meet all SLA's.