Online Reputation Management

Profile: React.js

Location: Andheri East, Mumbai

Experience Required: 3+ Years

Employment Type: Full-time

Required Skills & Qualifications

• Experience: Minimum 3+ years of professional experience in React.js development
• Core Technologies:Strong proficiency in JavaScript (ES6+)
• Extensive experience with React.js and its ecosystem
• Solid understanding of HTML5, CSS3, and responsive design
• Experience with state management libraries (Redux, Context API)
• Knowledge of modern build tools (Webpack, Vite, etc.)
• Familiarity with version control systems (Git)
• Technical Skills:Understanding of RESTful API integration
• Experience with testing frameworks (Jest, React Testing Library)
• Knowledge of modern CSS frameworks (Bootstrap, Material-UI, Tailwind CSS)
• Familiarity with TypeScript is a plus
• Understanding of performance optimization techniques

• Implementing world-class Enginerring practices for all the product development teams at WeCP. Ensure these are evangelized and followed.
• Build and maintain SDLC across all of our development and deployment environments: developer, QA, to our production.
• Envision, implement and rollout best development and devops tooling and automation for all of our services.

• Minimum of 5+ years of experience in engineering with mentoring or leading a team
• Hands-on experience with Nodejs, Angular and AWS is mandatory.
• Tech stack: MEAN, AWS, JavaScript, Docker, SRS
• Experience  Dockerizing existing web applications
• Setting up alerts and monitoring for system infrastructure
• Monitoring system and application health and optimising the cost
• Experience with security, threat modeling, penetration testing, static analysis

Software Engineer - Frontend

Experiencing the world we live in is fundamental to our collective happiness and progress as a society. Headout’s mission is, and will always be, to unlock this happier world by connecting amazing in-person experiences with people all over the globe, giving them the opportunity to be entertained, educated and inspired. We are evolving the way people discover the world by connecting them with exceptional experiences at the push of a button. By combining delightful product experience, data-driven decisions, sophisticated supply side logistics network, and world-class operations, our single minded focus is on solving a huge basic human problem: how do we have a good time? On this mission, we've already served 7M+ guests from 190 countries who have headed out to an experience with us. While building scale that drives $200M+ in annualised sales, we hit profitability that is such a rarity on the back of our superior model.

As travel and in-person experiences recover, Headout is playing a critical role in our return to our way-of-life. With pent-up demand, generation and digitisation of experiences having been pushed forward by a decade, there is no better time to build than NOW.

We at Headout, like to solve real-world problems in the simplest & most elegant manner possible. We're seeking Frontend Engineers with the ability and passion for building solutions to people-centered problems that are created at the intersection of human behavior and technology. We also love folks who have a sense of humor and know how to have fun. ;-)

👩‍💻 The Role

• Craft the front-end architecture, develop our core features, and collaborate with our Product & Design teams to build something useful and beautiful.
• Build slick UI interfaces to provide the best user experience.
• Get your hands dirty with cross-platform architectural challenges, new frameworks, design patterns, and technologies.
• Build and contribute to open-source libraries and components.

🌟 Our Dream Engineer

• A penchant for learning and building with new technologies and frameworks.
• A knack for writing the most performance optimized code along with it being modular and scalable.
• No challenge is too big to solve; love thinking product and excited to ideate & build stuff all by yourself.
• You're interested in being an early employee at a growing company, with the influence and responsibility that entails.
• You have broad and deep knowledge across a variety of contemporary technologies.

💝 We like

• 2+ years of experience developing front-end platforms preferably in a high-growth startup.
• Solid hands-on experience with Javascript ES5 and ES6.
• Experience with NodeJS, Typescript, browser dev-tools etc.
• An opinion and preferably hands-on experience of CSS in JS vs old school style of writing CSS.
• Experience developing responsive designs using open source frameworks or even better, an attempt at your own framework.
• Solid understanding of how the web works and it's underlying communication protocols.
• People who give up anything to optimize that animation that they just created.
• Nice to Haves: An interest in UX, travel, local experiences & hospitality.

Senior / Lead Full Stack or Frontend Engineer

Hiring for a Series E, 3.1 Billion Dollar rapidly growing organisation focused on payments, marketing and customer loyalty.

• To take ownership of delivering performant, scalable and high quality cloud based software, both frontend and backend side.
• Code reviews.
• Mentoring Team members to develop in line with product requirements.
• Collaborate with Senior Architect for design and technology choices for product development roadmap.

• Thorough knowledge of developing cloud based software including backend apis and react/angular based frontend.
• Thorough knowledge of scalable design patterns and message based systems such as Kafka, RabbitMq, Redis, MongoDB, ORM, Sql etc.
• Experience with AWS services such as S3, IAM, Lambda etc.
• Expert level coding skills in NodeJs,TypeScript,Scala,ReactJs,Angular.
• Eye for user centric mobile first designs on the frontend.
• Experience with hybrid frontends such as react-native, electronJs is a plus.    

Technical Knowledge (Must Have)

• Strong experience in SQL / HiveQL/ AWS Athena,
• Strong expertise in the development of data pipelines (snaplogic is preferred).
• Design, Development, Deployment and administration of data processing applications.
• Good Exposure towards AWS and Azure Cloud computing environments.
• Knowledge around BigData, AWS Cloud Architecture, Best practices, Securities, Governance, Metadata Management, Data Quality etc.
• Data extraction through various firm sources (RDBMS, Unstructured Data Sources) and load to datalake with all best practices.
• Knowledge in Python
• Good knowledge in NoSQL technologies (Neo4J/ MongoDB)
• Experience/knowledge in SnapLogic (ETL Technologies)
• Working knowledge on Unix (AIX, Linux), shell scripting
• Experience/knowledge in Data Modeling. Database Development
• Experience/knowledge creation of reports and dashboards in Tableau/ PowerBI

About the Role

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

Responsibilities

Excellent command of Manual Testing and Automation Testing (Any tool).

Good knowledge of UI automation using Selenium or equivalent

Good knowledge in writing advanced SQL queries and data validation techniques Solid knowledge of SDLC and STLC concepts, Functional Testing

Fundamentals Good Experience of working in an Agile environment

and Expected skillset (Good to have)

Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.

Position Overview:

Customer success managers supports your customers as they transition from sales prospects to active users of your products.

Theyre focused on customer loyalty and building close long-term client relationships, and often

stay with the same customers as long as they continue to work with your business.

Designation: Customer Success Manager

Reporting to: Director

Roles and Responsibilities

• Customer Success Manager will proactively reach out to customers to understand the

requirements, and resolve issues.

• Proactively reach out to the newly onboarded customers to understand their needs.

• Develop and manage client portfolios.

• Follow-ups with unresponsive customers to help activation/retention of customers.

• Minimize customer churn.

• Sustain business growth and profitability by maximizing value.

• Mediate between clients and the organization

• Strictly adhere to the Activation & Retention SOP.

• Handling existing customers & providing post-sales support.

• Taking care of customer onboarding & service activation.

• Improve onboarding processes.

• Providing training on software to customers.

• Maintaining a healthy relationship with customers.

• Resolving customer complaints quickly and efficiently.

• Analyze customer data to improve customer experience.

• Hold product demonstrations for customers.

Qualifications:

• Prior experience as a Customer Success Manager with IT Services domain

• Good Communication, Analytical Skills

• Excellent Customer Handling.

• Ability to handle team.