Online Reputation Management

Role Summary:

Be the primary point of contact for customers, help with onboarding, resolve queries, and ensure customers get maximum value from our SaaS platform.

Key Responsibilities:

Handle customer queries via email, WhatsApp, calls, and tickets

Assist with product onboarding and basic demos

Coordinate with internal teams for issue resolution

Follow up to ensure customer satisfaction

Collect customer feedback and insights

Requirements:

Graduate in any discipline

Good English communication (spoken & written)

Comfortable talking to customers

Willingness to learn SaaS products

What We Offer:

Training & mentorship

Fast growth in a SaaS startup

Performance-based incentives

🚀 Hiring: Python Developer

⭐ Experience: 2+ Years

📍 Location: Mumbai

⭐ Work Mode:- 5 Days Work From Office

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

Looking for a skilled Python Developer with experience in Django / FastAPI and MongoDB / PostgreSQL.

⭐ Must-Have Skills:-

✅ 2+ years of professional experience as a Python Developer

✅Proficient in Django or FastAPI

✅Hands-on with MongoDB & PostgreSQL

✅Strong understanding of REST APIs & Git

Job Title: Technical Content Writer

Experience: 3–5 Years

Location: [Insert Location / Remote / Hybrid]

Industry: Enterprise Application Development / IT Services

Employment Type: Full-Time

About Us

We’re a fast-growing technology startup on a mission to build impactful, scalable, and custom enterprise applications that solve real business challenges. From intelligent automation to full-stack product development, we partner with leading enterprises to build digital solutions that power growth.

As we expand, we’re looking for a Technical Content Writer who can bring our technology stories to life and position our expertise in front of global enterprise decision-makers.

Role Overview

You will be responsible for crafting high-quality, technically sound, and engaging content that showcases our capabilities, highlights client success stories, and strengthens our brand voice. Your content will help educate, inform, and convert enterprise audiences.

This is a hands-on role where you’ll work closely with founders, engineers, and sales teams to turn technical ideas into powerful narratives.

Key Responsibilities

• Write and edit content such as blogs, white papers, solution briefs, website copy, case studies, and product collateral.
• Collaborate with tech teams to translate complex software solutions (custom apps, cloud-native solutions, AI/ML, APIs, automation) into clear and compelling content.
• Support marketing campaigns with SEO-optimized articles, email content, and social media posts.
• Interview subject matter experts and clients to create authentic success stories and thought leadership content.
• Build content that communicates our differentiation in a competitive IT services landscape.
• Own and maintain a content calendar and ensure timely delivery.
• Ensure consistency of tone, voice, and brand across all content.

What We’re Looking For

• 3–5 years of experience in technical content writing, preferably in a startup or IT services environment.
• Excellent written and verbal communication skills with a keen eye for detail.
• Strong understanding of enterprise technology trends – application development, cloud, APIs, DevOps, microservices, and more.
• Ability to simplify technical jargon and communicate to business and tech audiences alike.
• Proficiency with SEO writing, keyword research tools, and CMS platforms.
• Self-starter with the ability to manage multiple priorities in a fast-paced environment.

Nice to Have

• Experience writing for B2B SaaS or enterprise software products.
• Exposure to agile development environments and product teams.
• Familiarity with design tools (e.g., Canva or Figma) to create visual content briefs.
• Experience contributing to RFPs, pitch decks, or sales enablement material.

Why Join Us?

• Be part of a high-impact team building enterprise-grade products from scratch.
• Flat hierarchy, ownership-driven culture, and direct access to founders.
• Flexible work environment with performance-led growth.
• Opportunity to shape the voice of a fast-scaling tech brand.

Job Description:

Role: Data Scientist

Responsibilities:

 Lead data science and machine learning projects, contributing to model development, optimization and evaluation. 

 Perform data cleaning, feature engineering, and exploratory data analysis.  

Translate business requirements into technical solutions, document and communicate project progress, manage non-technical stakeholders.

Collaborate with other DS and engineers to deliver projects.

Technical Skills – Must have:

Experience in and understanding of the natural language processing (NLP) and large language model (LLM) landscape.

Proficiency with Python for data analysis, supervised & unsupervised learning ML tasks.

Ability to translate complex machine learning problem statements into specific deliverables and requirements.

Should have worked with major cloud platforms such as AWS, Azure or GCP.

Working knowledge of SQL and no-SQL databases.

Ability to create data and ML pipelines for more efficient and repeatable data science projects using MLOps principles.

Keep abreast with new tools, algorithms and techniques in machine learning and works to implement them in the organization.

Strong understanding of evaluation and monitoring metrics for machine learning projects.

Job Title: Jr Software Engr Java

Experience: 2+ Years

CTC: 6-12 LPA

Location: Mumbai
Face-to-face interview at the office

What we want:
We are looking for someone who has has strong knowledge and 2+years’ of experience in Core Java, Spring MVC, Restful API, SOAP, Golang


What you will do:
•Developing REST APIs for the platform
•Developing & maintaining an UX Panel
•Integration with third party applications using APIs
•Design, Develop and execute performance tests to simulate traffic of large-scale events
•Analyse complex problems/issues in load tests, production servers, and identify the bottlenecks and optimize performance.
•Analyse usage patterns, and application behaviours and translate that into performance optimizations.
•Determine how to meet scalability requirements while ensuring reliability within a platform
•Design and maintain tools for reporting on performance metrics.

Detailed Requirements:
Excellent knowledge of Golang, Core Java, Spring MVC, Restful API,SOAP
Additional knowledge of Java internals, GO Lang, plus.
Experience in developing, optimizing and operating high traffic projects/websites is a plus.
Experience in using Java Profilers and performance engineering.
Experience in writing multithreaded web applications.
Good knowledge of basic Linux commands to debug system issues and limitations a must.
Experience in Agile/SCRUM is a big plus
Experience in hibernate and spring MVC framework is a plus.
Ability to manage multiple modules simultaneously
Ability to work under pressure & deal with people diplomatically
Should have experience of leading a team & a strong motivator
Strong academic record is a big plus.

You will make an ideal candidate if you have: 

• Experience of building a range of Services in a Cloud Service provider

• Expert understanding of DevOps principles and Infrastructure as a Code concepts and techniques

• Strong understanding of CI/CD tools (Jenkins, Ansible, GitHub)

• Managed an infrastructure that involved 50+ hosts/network 

• 3+ years of Kubernetes experience & 5+ years of experience in Native services such as Compute (virtual machines), Containers (AKS), Databases, DevOps, Identity, Storage & Security

• Experience in engineering solutions on cloud foundation platform using Infrastructure As Code methods (eg. Terraform)

• Security and Compliance, e.g. IAM and cloud compliance/auditing/monitoring tools

• Customer/stakeholder focus. Ability to build strong relationships with Application teams, cross functional IT and global/local IT teams

• Good leadership and teamwork skills - Works collaboratively in an agile environment

• Operational effectiveness - delivers solutions that align to approved design patterns and security standards

• Excellent skills in at least one of following: Python, Ruby, Java, JavaScript, Go, Node.JS

• Experienced in full automation and configuration management

• A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change

• Set and achieved challenging short, medium and long term goals which exceeded the standards in their field

• Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences

• Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same

• A successful track record of delivering complex projects and/or programmes, utilizing appropriate techniques and tools to ensure and measure success

• A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes

Essential Skills :

• Demonstrable Cloud service provider experience - infrastructure build and configurations of a variety of services including compute, devops, databases, storage & security

• Demonstrable experience of Linux administration and scripting preferably Red Hat

• Experience of working with Continuous Integration (CI), Continuous Delivery (CD) and continuous testing tools

• Experience working within an Agile environment

• Programming experience in one or more of the following languages: Python, Ruby, Java, JavaScript, Go, Node.JS

• Server administration (either Linux or Windows)

• Automation scripting (using scripting languages such as Terraform, Ansible etc.)

• Ability to quickly acquire new skills and tools

Required Skills :

• Linux & Windows Server Certification

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

• 2+ years of experience with Node.js/Express.js or similar framework
• 1+ years of experience with MongoDB
• 1+ years of experience creating REST APIs and backend systems
• Experience with Docker is a plus
• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Server Setup/AWS/GCP experience is a plus
• Creating APIs and backend systems
• Scraping sites and creating backend dashboards for data management
• Backend infrastructure management and deployment

Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Requirements:

• Bachelor's degree in computer science, information science, or similar.
• At least two years of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.