11+ OAM Jobs in India

Role :

Act as the Lead ForgeRock developer / Analyst of the team to perform analysis, design and implementation tasks for our various platforms. Main accountabilities are:

• Work with different functional teams and managers
• Gathering Technical requirements from Business stakeholders
• Analyzing/Creating User Stories, Doing Story points estimations.
• Design and implement solutions across multiple platforms
• Producing high quality code with excellent test coverage
• Code reviews and effective code maintenance
• Analyze product requirements and breaking down into user stories and tasks, with the tech team
• Estimate and planning to assist with the development of the product roadmap
• Developing build, test, and deployment automation
• Research and development of potential new technologies
• Defining processes and standards within the team and contributing to the continuous improvement of the product development process
• Producing a high standard of technical documentation
• Understanding Backlogs and fixing support challenges
• Ability to provide technical expertise for new and ongoing initiatives to work with project stakeholder to come up most feasible technical solution.
• Identify, resolve, and/or escalate all issues that threaten the successful delivery of assigned initiatives.
• Support Junior developers and setting up local environments

Required

• Minimum 3 years’ experience in Identity and Access management (IAM) domain with expertise in one of IAM Products like ForgeRock or Oracle IAM:
• ForgeRock IAM products - FR AM, FR IDM, FR IG and FR DS
• Oracle IAM products – OAM, OIM, and OUD/OVD/OID
• Development experience on IAM platform (using Java Microservice, SpringBoot)
• Gathering Technical requirements from Business stakeholders
• Analyzing/Creating User Stories, Grooming with Story points estimations and Developing the code for them with team.
• Ability to research and troubleshoot ForgeRock. Experience with ForgeRock Backstage and support
• Experience in implementation and configuration of features like: MFA/ RBAC/ SAML/ OAUTH/ Federation etc. Frontend/workflow customization using Identity Experience Framework.
• Ability to act as ForgeRock champion in the identity domain. Engage on discussions on future of the platform.
• Strong experience on Full Stack development using JAVA SpringBoot (Web API/Microservices/ GraphQL) and Angular/ NodeJS / ReactJS and Spring MVC framework
• Understanding the requirement and development. Involved in End to End implementation.
• Skills with DevOps best practices including deployment automation tools, CI/CD pipelines.
• Experience of common DevOps platform tooling (chef, maven, jenkins, Puppet, Docker)
• Modern Agile and technology practices - to fit into the agile team cultures
• Written Unit test for components.

Key Responsibilities

• Sourcing & Screening: Utilizing LinkedIn, job boards, and social media to find candidates; reviewing resumes to shortlist based on requirements.
• Interview Scheduling: Coordinating interviews between candidates and hiring managers.
• Candidate Experience: Serving as the main point of contact, providing updates, and ensuring a positive experience.
• Administrative Support: Maintaining Applicant Tracking Systems (ATS), updating databases, and assisting with onboarding/orientation.
• Employer Branding: Assisting with career fairs, campus hiring, and marketing initiatives. 

Servicenow Scripting candidates with UI and Portal / platform development.

Position - ServiceNow Consultant

Exp : 5+ yrs

Shift - UK

Hands on experience in Java Script, HTML, CSS,XML, AJAX, Angular JS & React JS

A fundamental understanding of ITSM, ITIL or CMDB.

Good to have- ServiceNow Certification, CSA, CAD, CIS- ITSM

Hands-on design, development, and deployment experience with the ServiceNow platform.

End to End Integration Exp. Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process.

ServiceNow implementation experience in ITSM, Service Portal, Performance Analytics (Adv. Reporting) & Employee Centre Knowledge.

Should be multitasking, Self-Learner and possess good Functional Knowledge.

Should be able to take lead on Project, Support activity and guide or train the team.

Strong communication, presentation, and problem-solving skills.

Thorough understanding of ITIL/ITSM processes.

Working knowledge of ITBM process and implementation

What We’re Looking For:

• Strong experience in Python (4+ years).
• Hands-on experience with any database (SQL or NoSQL).
• Experience with frameworks like Flask, FastAPI, or Django.
• Knowledge of ORMs, API development, and unit testing.
• Familiarity with Git and Agile methodologies.
• Familiarity with the Kafka tool (Added Advantage)

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

Job Responsibilities:

* Design, build, and maintain efficient, reusable, and reliable Java code

* Ensure the best possible performance, quality, and responsiveness of the applications

* Identify bottlenecks and bugs, and devise solutions to these problems

* Help maintain code quality, organization, and automatization

* Prepare the technical design of complex technology components

Mandatory Skills:

* Proficient in Java (JDK 1.7) or above JDK 8 preferable, with a good knowledge of its ecosystems with a knack for writing clean, readable Java code, writing reusable Java libraries along with knowledge of concurrency patterns in Java

* Solid understanding of object-oriented programming along with various design and architectural patterns

* Hands on experience with Spring, Spring Boot, JUnit

* Familiarity with concepts of MVC, Microservices, RESTful

• Set up, manage, automate and deploy AI models in development and production infrastructure.
• Orchestrate life cycle management of AI Models
• Create APIs and help business customers put results of the AI models into operations
• Develop MVP ML learning models and prototype applications applying known AI models and verify the problem/solution fit
• Validate the AI Models
• Make model performant (time and space) based on the business needs
• Perform statistical analysis and fine-tuning using test results
• Train and retrain systems when necessary
• Extend existing ML libraries and frameworks
• Processing, cleansing, and verifying the integrity of data used for analysis 
• Ensuring that algorithms generate accurate user recommendations/insights/outputs
• Keep abreast with the latest AI tools relevant to our business domain

• Bachelor’s or master's degree in Computer Science, Statistics or related field 
• A Master’s degree in data analytics, or similar will be advantageous.
• 3 - 5 years of relevant experience in deploying AI models to production
• Understanding of data structures, data modeling, and software architecture
• Good knowledge of math, probability, statistics, and algorithms
• Ability to write robust code in Python/ R
• Proficiency in using query languages, such as SQL
• Familiarity with machine learning frameworks such as PyTorch, Tensorflow and libraries such as scikit-learn
• Worked with well know machine learning models ( SVM, clustering techniques, forecasting models, Random Forest, etc.)
• Having knowledge in CI/CD for the building and hosting the solutions
• We don’t expect you to be an expert or an AI researcher, but you must be able to take existing models and best practices and adapt them to our environment.
• Adherence to compliance procedures in accordance with regulatory standards, requirements, and policies. 
• Ability to work effectively and independently in a fast-paced agile environment with tight deadlines 
• A flexible, pragmatic, and collaborative team player with an innate ability to engage with data architects, analysts, and scientists.

Product : Industrial Process Chiller

Job Responsibilities :

1.Collaborating with senior executives to establish and execute a sales goal for the region

2.Managing a sales team in order to maximize sales revenue and meet or exceed corporate-set goals

3.Forecasting annual, quarterly, and monthly sales goals

4.Assisting sales personnel in their techniques

5.Developing specific plans to ensure growth for both long and short-term

6.Educating the sales team with presentations of strategies, seminars, and regular meetings

7.Reviewing regional expenses and recommending improvements

8.Travel across South India, the base location will be Cochin / Chennai.

Requirements

Education: B.Tech Mech / Electrical with an MBA

Prefer candidates from Kerala / Chennai locations

• You must have a proven ability to sell industrial products/capital equipment / Heavy Machinery to industries like Pharma, Food and Beverages, Plastic, etc.
• A strong technical understanding of products and their application to facilities is critical.
• Must be willing to travel PAN India
• Must have a Bachelor's degree BE / B.Tech or equivalent in Electrical or Mechanical Engineering
• Must have Fluent language skills like English, Hindi, and Local Language of the respective state