11+ NPI Jobs in Mumbai | NPI Job openings in Mumbai

What you need to have:

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

What you'll do

Greetings from Trigent Software!!

Hiring for Customer Support Executive -International Process

**Only candidates who have excellent communication can apply**

Role: Customer Support Representative

Process: Voice

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)

Salary: 0 months to 7 months - 3 LPA

8 months to 5 years - 4.8 LPA

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.

Rounds of Interview: VERSANT > CD > OPS

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role

Perks and Benefits:

* 2 way cab facility

Regards,

Trigent Software

Google BigQuery Engineer

Job Description Title : Google Big Query

Location : Navi Mumbai Experience : 4-7 Years

Roles & Responsibilities :

- Expected to perform independently and become an SME.

- Required active participation/contribution in team discussions.

- Contribute in providing solutions to work-related problems.

- Collaborate with cross-functional teams to analyze business requirements and design application solutions.

- Develop and maintain high-quality applications using Google BigQuery.

- Troubleshoot and debug application issues to ensure optimal performance and functionality.

- Perform code reviews and provide constructive feedback to improve code quality.

- Stay updated with the latest industry trends and technologies to continuously enhance skills and knowledge.

Professional & Technical Skills :

- Must To Have Skills: Proficiency in Google BigQuery.

- Strong understanding of data modeling and database design principles.

- Experience in developing scalable and efficient applications using Google BigQuery.

- Hands-on experience with SQL and query optimization techniques.

- Familiarity with data warehousing concepts and ETL processes.

We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team. 

A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Job Description: 

• Experience in Core Java, Spring Boot. 

• Experience in microservices. 

• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns. 

• Should be able to analyze, design, develop and test complex, low-latency client-facing applications. 

• Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2 

• Good knowledge of multi-threading 

• Basic working knowledge of Unix/Linux 

• Excellent problem solving and coding skills in Java 

• Strong interpersonal, communication and analytical skills. 

• Should be able to express their design ideas and thoughts. 

Occupational Health & Safety Management;

Handling posermnent official's visits and its timely compliance, ensure renewal of fire NOC, Petroleum NOC, on site emergency plan approval etc.

Develop a safe, pollution free work environment and robust EHS Culture at site

To enhance engagement of employees for building EHS culture

Improve the awareness and capabilities of people at suite on EHS

Implementation of EHS Global Standards, Like work permut system, LOTO Pemit, contractor safety management, chemical safety management. Personnel protective equipment, Incident reporting and investigation, Risk Assesment and process hazand analysis, change control management, Employee Engagement, Machine Safety procedure etc.

Evaluation of training need assessment and ensure the compliance as per calender

EIS round on monthly basis with engaging department SLT's, shift in charges and EHS profesionals

Creating awareness among employees and workers by celebrating EHS Programs - National Safety Week, Road Safety Weck, Fire Service week etc.

Encourage near miss reporting, employee's reward and recognitions.

Development of departmental EHS coordinators, encourage them to report unsafe observations, near miss reporting conducting department EHS meet, participation in EHS promotional activities.

Ensure electrical safety with coordination engineering department,

Conducting job safety analysis, Risk Assessment & Process hazard analyus. Ensure standard PPE's requirement, use of need base PPE's and its safe disposal

Encourage and ensure incident reporting & investigation, root cause analysis and compliance of corrective action and preventive action,

Ensure emergency preparedness and response compliance and ready to operate 24X7 fire Extinguishers, Fire Hydrant System, Fire alarm system, Public Announcement System, SCBA Safety shower, Spill control Kit, ambulance etc.

Ensure pressure vessel, Lifting tool tackles, hoist and lifts etc testing and compliance, form-9, form-33 etc.

Workplace health & hygiene monitoring

Ensure the compliance of EHS legal register and compliance register

Ensure the compliance of local EHS procedures, EHS Manual, EHS Policy, On site emergency plan.

ROLES & RESPONSIBILITIES 

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Ensure lightweight and highly responsive app
• Extending the features as per requirement
• Write expressive code that is clear enough to compensate for simple documentation
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

REQUIREMENTS

• BS/MS degree in Computer Science, Engineering or a related subject
• Proven software development experience and Android skills development
• Proven working experience in Android app development and
• Have published at least one original Android app
• Experience with Android SDK, design principles, patterns, c,c++ and best practices
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Experience in using git preferably with github or bitbucket
• Familiarity with Google Maps API, push notifications, firebase, Dart,SMS gateways and Payment gateways
• Solid understanding of the full mobile development life cycle.

Experience: 4+ years

JOB TYPE: Full-time

JOB LOCATION: Lower Parel, Mumbai

Role: Project Manager

Experience: 8-10 Years

Location: Mumbai

Company Profile:



Exponentia.ai is an AI tech organization with a presence across India, Singapore, the Middle East, and the UK. We are an innovative and disruptive organization, working on cutting-edge technology to help our clients transform into the enterprises of the future. We provide artificial intelligence-based products/platforms capable of automated cognitive decision-making to improve productivity, quality, and economics of the underlying business processes. Currently, we are rapidly expanding across machine learning, Data Engineering and Analytics functions. Exponentia.ai has developed long-term relationships with world-class clients such as PayPal, PayU, SBI Group, HDFC Life, Kotak Securities, Wockhardt and Adani Group amongst others.

One of the top partners of Data bricks, Azure, Cloudera (leading analytics player) and Qlik (leader in BI technologies), Exponentia.ai has recently been awarded the ‘Innovation Partner Award’ by Qlik and "Excellence in Business Process Automation Award" (IMEA) by Automation Anywhere.

Get to know more about us at http://www.exponentia.ai and https://in.linkedin.com/company/exponentiaai 

Role Overview:

·        Project manager shall be responsible to oversee and take responsibility for the successful delivery of a range of projects in Business Intelligence, Data warehousing, and Analytics/AI-ML.

·        Project manager is expected to manage the project and lead the teams of BI engineers, data engineers, data scientists and application developers.

Job Responsibilities:

·        Efforts estimation, creating a project plan, planning milestones, activities and tracking the progress.

·        Identify risks and issues. Come up with a mitigation plan.

·        Status reporting to both internal and external stakeholders.

·        Communicate with all stakeholders.

·        Manage end-to-end project lifecycle - requirements gathering, design, development, testing and go-live.

·        Manage end-to-end BI or data warehouse projects.

·        Must have experience in running Agile-based project development.

Technical skills

·        Experience in Business Intelligence Data warehousing or Analytics projects.

·        Understand data lake and data warehouse solutions including ETL pipelines.

·        Good to have - Knowledge of Azure blob storage, azure data factory and Synapse analytics.

·        Good to have - Knowledge of Qlik Sense or Power BI

·        Good to have - Certified in PMP/Prince 2 / Agile Project management.

·        Excellent written and verbal communication skills.

 Education:

MBA, B.E. or B. Tech. or MCA degree

• You hold an MS/Ph.D. degree in a STEM domain and 5+ years in a relevant position
• You share your ideas and continuously improve yourself and the team around you.
• Experienced in building and scaling data teams across multiple locations and domains.
• You have a good understanding of evolving an organization’s culture based on analytics and data insights
• Natural and comfortable leader, have excellent problem-solving, organizational, and analytical skills
• Passionate about data improving business and engineering practices like continuous delivery, traceability, and observability
• Strong communication skills, high integrity, and great attention to detail

You’ll get to work with:

• Consumer-facing, as well as core platform, finance, and distribution business units
• Marketing and product teams, across to our engineering teams
• Modern infrastructure (Kubernetes, AWS, GCP)

What we offer

• We offer you a chance to be part of a truly amazing journey in a company that sets very high targets and works hard to achieve them. You will be able to work with smart, motivated, and engaged co-workers from all over the world, in an intense and very energetic environment. This leads to you having a tangible impact on the way that we operate and expand our business.

Some of the highlights of the package include:

• Strong technical culture of continuous innovation and improvement
• Chance to become a shareholder of Gelato!
• Flexible festive holidays, swap days off according to your values and beliefs.
• Work at one of our hub city offices or even remotely
• And much more!

Office Location: Goregaon Mumbai

Position description:

2+ years of experience on web technologies & React Native.

Primary Responsibilities:

• Coding and debugging pure working closely with Technical Lead/Project Manager to ensure development timelines are met
• JavaScript, polyglot and multi-lingual applications
• Contribute with ideas to improve system design or streamline product delivery
• Working with challenging applications involving Real Time Data
• Working on different platforms including the usage of the Native SDKs provided on JavaScript

Required Skills:

Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.

Functional: JavaScript, JavaScript Object Model, React Native, Native Build Tools, XCode and Android Studio, React Native workflows (such as Context or Redux and Redux Thunk Middleware), Maintaining reusable Components and Libraries, Animations and Transitions, Integrate Third-Party APIs, GIT & JIRA.