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Roles & Responsibilities
Selected engineer's day-to-day responsibilities include:
• Maintaining UNIX user accounts and access managements,
• Good understanding of LDAP vs local IAM management.
• Setting up repositories and maintaining.
• Should be very comfortable with troubleshooting Linux-based systems on issues and failures with good grasp of the Linux command line
• Specialist knowledge in Unix Technologies – RedHat , SUSE Linux & SOLARIS.
• Good hands-on experience in parallel filesystems.
• Good understanding on basic networking technology e.g. TCPIP, ip multipathing, ip aggregation, DNS, DHCP etc.
• Comfortable exploring and testing new Open Source software systems should the need arise to solve particular problems
• Setting up and maintaining SUSE and Red hat Clusters with DRBD, Stonith and Coro sync
• Good knowledge in virtualisation/hypervisor technologies on various operating platforms e.g. VMWare, HPE Service Guard cluster
• Good understanding of the various enterprise technologies e.g. SAN, enterprise backup, enterprise monitoring etc
. • Good knowledge in handling NFS file systems and NFS servers
• Troubleshooting performance issues
• Shell, Power shell and python scripting
• Creating custom image based on the security requirements • Planning and executing security patches periodically
Education, Experience & other requirements
Ø Degree in Computer science, Information technology or any related discipline
Ø Minimum 4 - 5 years of experience into Unix server’s setup, administration, upgrading and support.
Ø Good verbal and written communication and able to manage key stakeholders i.e. project team, security, compliance and IT operations
Ø Strong analytical and troubleshooting skills
Printrove is India’s leading Print-on-Demand dropshipping platform, powering 12,000+ merchants with seamless integrations, fast fulfillment, and a vast product range. We exist to empower “Merchpreneurs” — artists, creators, entrepreneurs, and startups — to bring their brand ideas to life without worrying about operations.
We are now looking for a Customer Success Executive who can own the merchant journey, solve problems with empathy, and ensure that every merchant scales confidently with Printrove.
Role Overview:
The Customer Success Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.
This role is critical as you’ll act as the bridge between our merchants and internal teams (operations, sales, product).
Key Responsibilities:
Customer Support (Reactive):
- Respond to merchant tickets and inquiries on Zoho Desk with empathy and accuracy.
- Troubleshoot operational issues such as orders, printing, shipping, or integrations.
- Escalate recurring or critical issues to the operations/product teams and ensure closure.
Customer Success (Proactive):
- Onboard new merchants smoothly — guide them through integrations, catalog access, and first sample orders.
- Nudge merchants towards success milestones (placing their first order, upgrading to Business Plan, scaling monthly orders).
- Track merchant health metrics (order frequency, repeat rates, quality issues) and follow up proactively.
- Collaborate with the Sales/KAM team to upsell or cross-sell relevant products and services.
Collaboration & Ownership:
- Document recurring issues, feedback, and feature requests into Zoho CRM/ClickUp.
- Partner with Operations to resolve root causes of quality or shipping complaints.
- Support Marketing in community campaigns, webinars, and engagement initiatives for merchants.
- Continuously improve knowledge base, playbooks, and SOPs to make merchant support more efficient.
What Success Looks Like
- Merchant queries are resolved quickly with minimal escalations.
- New merchants complete onboarding smoothly and place their first orders.
- Merchant retention improves — fewer churns, more merchants cross higher order volumes.
- Proactive merchant engagement (check-ins, nudges) leads to measurable increases in Business Plan upgrades or repeat orders.
What We’re Looking For
- 1–3 years of experience in Customer Support / Customer Success roles, ideally in SaaS, eCommerce, or D2C.
- Strong communication skills in English (Hindi/Tamil a plus).
- Empathy-driven — ability to listen, understand, and solve problems like a partner.
- Comfortable with tools like Zoho Desk, Zoho CRM, ClickUp, and Shopify/WooCommerce.
- Proactive, process-oriented, and thrives in a fast-paced startup environment.
Why Join Printrove?
- Be part of a movement of Merchpreneurs shaping India’s eCommerce ecosystem.
- Own impactful work — you’re not just answering queries, you’re driving merchant growth.
- Work with a team that values innovation, integrity, ownership, curiosity, empathy, and empowerment.
- Opportunity to grow into Key Account Management or Customer Success Manager roles as we scale.
- Configure, optimize, document, and support of the infrastructure components of software products (which are hosted in collocated facilities and cloud services such as AWS)
- Design and build tools and frameworks that support deployment and management and platforms
- Design, build, and deliver cloud computing solutions, hosted services, and underlying software infrastructures
- Build core functionality of our cloud-based platform product, deliver secure, reliable services and construct third party integrations
- Assist in coaching application developers on proper DevOps techniques for building scalable applications in the microservices paradigm
- Foster collaboration with software product development and architecture teams to ensure releases are delivered with repeatable and auditable processes
- Support and troubleshoot scalability, high availability, performance, monitoring, backup, and restores of different environments
- Work independently across multiple platforms and applications to understand dependencies
- Evaluate new tools, technologies, and processes to improve speed, efficiency, and scalability of continuous integration environments
- Design and architect solutions for existing client-facing applications as they are moved into cloud environments such as AWS
- Competencies
- Full understanding of scripting and automated process management in languages such as Shell, Ruby and/ or Python
- Working Knowledge SCM tools such as Git, GitHub, Bitbucket, etc.
- Working knowledge of Amazon Web Services and related APIs
- Ability to deliver and manage web or cloud-based services
- General familiarity with monitoring tools
- General familiarity with configuration/provisioning tools such as Terraform
- Experience
- Experience working within an Agile type environment
- 4+ years of experience with cloud-based provisioning (Azure, AWS, Google), monitoring, troubleshooting, and related DevOps technologies
- 4+ years of experience with containerization/orchestration technologies like Rancher, Docker and Kubernetes
Company: Altimetrik
MUST HAVE - SKILLS & EXPERIENCE:
- Around 4 +years of overall software development experience.
- Around 3 years of expertise in Go Language (aka GoLang) and SQL, with skills in data retrieval and manipulation.
- 3+ years of experience with JavaScript, including expertise in leveraging libraries like jQuery and Bootstrap, and proficiency in customizing CSS for styling and layout management.
- Experience in developing and managing Application Programming Interfaces (APIs).
- Development experience in a Linux/Unix environment, coupled with proficiency in bash scripting and Linux commands, provides a significant edge.
- Willingness to learn Perl as needed to migrate or support existing Perl applications.
- Currently a hands-on software developer, actively writing code and contributing to software development projects.
- Experience with tools and pipelines such as Rally, GitHub, Jenkins, Jira, etc. is desirable.
- Excellent troubleshooting, debugging, multi-tasking, analytical, and problem-solving skills are essential.
- Self-starter with good communication skills, fluent in English (written and verbal).
- Ability to quickly learn new technologies or skills is a must.
- Expertise with the RedHat OpenShift Container Platform.
- Expertise with Kubernetes.
- Expertise in IaC tools: Terraform, Ansible, Go
- Experience in Infrastructure provisioning, monitoring and Ops
- Expertise working with Docker or similar container technologies.
Location : Chennai
Years of Experience : 4 to 8 years +
About Rocketlane
Rockeltane is a fast-growing SaaS startup in the customer onboarding category and has raised $21M in capital (https://twitter.com/RocketlaneHQ/status/1483821563195850753">we rapped about it!) from global VCs such as 8VC, Nexus Venture Partners, Matrix Partners India, and super angels like Gokul Rajaram and Girish Mathrubootham.
Thanks to the rapid early traction and customer love the product has garnered globally from the likes of LinkSquares, AppCues, ContractPodAI, Chargebee, parcelLab, etc., we have been recognized as a Leader in the Client Onboarding category on G2 within six months of product launch.
With a mission to deliver chaos-free, consistent, accelerated, and delightful customer journeys through its purpose-built software the company was founded in April 2020 by second-time entrepreneur trio - Srikrishnan, Vignesh, and Deepak. Previously, the trio built a successful in-app messaging startup that was acquired by Freshworks (NASDAQ: FRSH) in 2015.
Rocketlane became the https://www.producthunt.com/posts/rocketlane"> #1 Product of the Day on Product Hunt on the day we launched it. We are now building a global and diverse workplace that will empower passionate problem-solvers to innovate, collaborate, do their best work, and see the next phase of hyper-growth together!
What’s the opportunity?
Are you a front-end developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?
At Rocketlane, we’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser focused on delivering a world class new product again, and looking for an ambitious front-end engineer to join our existing team of 9 engineers.
If it excites you to think of a fast paced start-up environment, building something big from scratch, breaking down new problems, creating well structured UI components, executing on pixel perfect design, paying great attention to every little interaction detail, and doing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.
Some of the tech problems you get to work-on as a front-end developer would include building real-time collaboration experiences across our product, building live document editing and modern spreadsheet experiences from scratch, creating flexible new Kanban-style views of work tasks, and crafting cool new UI components and interactions that we will use across our product.
About you:
- Knowledge in the following areas
- React
- SPA Framework patterns
- Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
- Worked with features provided by browsers (Caching / Storage / Compatibility etc )
Nice to have:
- Familiarity with AWS
- Experience with startups or early stage teams
- Knowledge of module bundlers like Webpack
What’s in it for me?
- Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.
- Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out thehttps://www.linkedin.com/feed/hashtag/?keywords=rocketlane_meet_the_team"> MTT(Meet The Team) videos on our LinkedIn.
- Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
- Growth: You could easily and quickly transition into other roles you might like.
- Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
- Monetary rewards and benefits: Competitive salary, flexible leave policy, and more!
Devops
Job Sector: IT , Software
Job Type: Permanent
Location: Sholinganallur (Chennai)
Experience: 6 -8 Years
Salary: 11 – 13 LPA
Education: Any Graduate
Notice Period: Immediate
Key Skills: CI/CD Tools –Maven, Gradle, Fastlane, Jenkins, Travis
CV submission closing date: 22/07/2021
Contact at triple eight two zero nine four two double seven
Job Responsibilities:
- Design, develop, ship, and motivate the creation of software and systems to increase product reliability and organizational efficiency.
- Guide reliability practices through the entire software development lifecycle through activities like architecture reviews, code reviews, creating platforms and frameworks, capacity planning, and chaos testing.
- Maintain service health through monitoring and incident response.
- Improve service reliability through blameless post-incident reviews and using code to prevent or respond to problem recurrence.
Required Skills:
- BS degree in Computer Science, related technical field, or equivalent practical experience.
- Experience writing code in Java, Go, Shell, Perl, Python, or a similar language.
- Ability to debug, optimize code, and automate routine tasks.
- Strong interest in SRE topics like SLOs, resilience, scaling, performance, and more.
- We get excited about engineers who:
- have previous experience with public clouds and enabling technology (AWS & Terraform preferred or other similar technologies)
- Familiar on one or more CI/CD Tools – Maven, Gradle, Fastlane, Jenkins, Travis/CircleCI
- Experience designing using asynchronous messaging patterns
Full Stack / Front End / Back End Developer
We are currently building the Technology platform for the Global Air Cargo industry ($300B market).
Currently, we have two open roles (1 Front End Engineer & 1 Back End Engineer).
Full Stack Engineers are also desired for the open positions.
These (2) engineers will be part of the Tech team which will be at the core of what we aspire to build.
Looking for Full Stack / Front End / Back End Developer
- Tech Stack (React, node.js, typescript, postgreSQL, AWS)
- loves to code, get hands-on and likes to build products from scratch
- At least 2+ years of experience building software products
- "Build local, Launch global" mindset
- Good with people and teams +
- prior startup experience +
- SaaS platform expertise +
- Work location - Chennai
- So we are looking only for candidates in Chennai or who are open to relocating to Chennai for this opportunity
- Open to explore both Contract & Full time options for the (2) roles
• Have a good understanding of both the AEC/O industry and 3D visualization
industry.
• Good knowledge of 3D modeling software such as 3ds MAX, Maya, Rhino, Revit
and Blender
• Experience with cloud collaboration tools like BIM360, and ACC.
• VR/AR experience is a plus. For example, Unreal with C++ or Unity3d with C#.
• Strong understanding of visual programming plugins: Dynamo, Grasshopper, etc.
• Knowledge of batch rendering and how to set up a render farm
• Have experience in developing tools and scripts to standardize the visualization
workflow and to shorten the timeline by automating redundant tasks.
• Draft up wireframe quickly before proceeding with the production
Greetings from zealous services!!
We have Immediate requirements for Fresher in BPO Semi Voice Process @ Chennai
Interview Scheduled:
- Walk-in: Monday to Friday (10 AM to 4 PM)
Contact Details:
- Reference Name: PRAVALIKA- HR
Job Description:
- Process : International Semi Voice Process
- Designation: Customer Support Executive
- Qualification : Any graduation (Arts & Science, Engineering) / Diploma / ITI / 12th / Distance Education / Dropout ( 2017- 2021 passed outs only)
- Shift Timings: Night Shift (6.30PM - 4.30AM)
- Salary: 8,500 + Incentives Upto 3000(based on your performance) +Food & Refreshment
- Age limit : 18 - 26 Yrs.
- Work Location: Nungambakkam, Chennai.
Do mention as "PRAVALIKA -HR" on the right top of your resume while coming for the walk in. Also bring a copy of your AADHAAR card xerox copy. Along with educational documents for verification.
Note: Interested candidates can kindly walk in to the below mentioned venue.
Venue:
Zealous Services Pvt.Ltd ,
No:17/7, A Block ground floor
NRCS Towers, Kodambakkam high road
Nungambakkam, Chennai-60034
Landmark: Near to Palmgrove Hotel and News7 Channel
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Ability to trouble shoot mechanical/electronic issues arising during the production
Ability to control waste generation
Knowledge in cylinder dimensions and Material placements
Knowledge in lamination would be preferred





