ABOUT US:
Magic Crate is an innovative early childhood learning company that is a pioneer and market leader in the area of discovery kits for young children. Magic Crate was set up in early 2014 by young parents from IIT, IIM, NID and Georgia Tech as a subscription service that delivers activity boxes based on fresh new themes to their customers doorsteps each month. The activities, based on science, arts, games & role play, are designed by a multi- disciplinary team of early childhood experts and specialist designers. The carefully curated activities cleverly merge educational outcomes with hours of fun and laughter for young children.
Magic Crate is a dynamic company growing fast, and we are looking for energised and ambitious people to join us on that journey.
What this means is at this stage you will be core - influencing all aspects of development. Working with us you will enjoy a fast-paced environment with opportunities to help grow the business, and your own professional career.
ROLE:
As a Business Development Associate at Magic Crate, you will be joining the core team responsible for helping to shape the company’s growth narrative. Working closely with the Team Lead’s your role will be to help deliver sales growth by developing and executing sales strategy developed.
The perfect candidate will be systematic and organised, a proven closer of any sales in any sector, with a flair for creatively communicating innovative new services which benefit a wide variety of customers, who are parents of children of different age groups.
WHAT'S ON OFFER:
- Competitive salary with an attractive incentives which is performance based.
- A strong appraisal and promotion policy.
WHAT'S INVOLVED:
- New Customer Acquisition - Focus on converting fresh, warm leads into confirmed orders.
- Contacting,Promoting and selling our innovative products to Customers.
- Able to negotiate and close Sales in routine situations.
- Renewal Team - Focused on extending existing subscriptions or renewing expired subscriptions.
- Follow-up on the customers.
- Developing existing and new customer relationships.
- Meeting agreed upon Sales targets and Sales Objectives.
RESPONSIBILITIES:
- Explain the customer on the product, its features, benefits and discuss special promotional offers available.
- A typical day will require a maximum of 60 to 70 calls, depending on your Targets achieved.
- Our Customers are parents of children between the age group of 2 to 13 Years.
- Talk to new customers, follow up on past customer orders for tracking and checking on reports.
- A regular day involves making 4 to 5 subscription sales.
CANDIDATE REQUIREMENTS:
- Strong Communication skills with Multilinguistic skills.
- Strong Interpersonal skills, motivating and achieving.
- Passionate about a career in Sales.
- An influencer with consummate negotiation skills.
- Resilience and the ability to cope with rejection.
- Charismatic team player.
- A high degree of self-motivation and Ambition.
Subodh Popalwar
Software Engineer, Memorres
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1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
8. Scale our processes, services, and systems playbook
9. Recruit, mentor and develop customer service agents and nurture an
environment where they can excel through encouragement and empowerment
10. Report back to company leadership on key KPIs and benchmarks. Aid in the ongoing development and management of new KPIs
Requirements
1. High empathy & a mindset to not simply ‘manage’ customers but to delight them. We need a customer champion.
2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
10. Ability to think strategically and to lead. Advanced troubleshooting and
multi-tasking skills
About UpSolve:
We built and deliver complex Al solutions which help
drive business decisions faster and more accurately. We
are a typical Al company and have a range of solutions
developed on Video, Image and Text.
About Role:
Interact with business leaders to understand
requirements.
Manage client onboarding and solution deployment.
Keep track of commitments and ensure in-time
delivery
Organize and execute regional channel partner
connects and propose networking events with them
Develop and execute outreach strategy for targeted
real estate channel partner firms for the relationship
management
Network with key contacts within the related industries
to expand the contact base
About You:
Minimum C1 English level
Proven experience managing teams
Ability to work in a dynamic and fast changed
environment
A metrics driven mindset with a strong
t wl a stong analytical
approach
Strong customer references
Experience building organisations and training top
talent
Strong communication and interpersonal skills to build
sustainable relationships
Location: Mumbai
C++
JavaLogiNext is looking for a technically savvy and passionate Junior Software Engineer - Data Science to analyze large amounts of raw information to find patterns that will help improve our company. We will rely on you to build data products to extract valuable business insights.
In this role, you should be highly analytical with a knack for analysis, math and statistics. Critical thinking and problem-solving skills are essential for interpreting data. We also want to see a passion for machine-learning and research.
Your goal will be to help our company analyze trends to make better decisions. Without knowledge of how the software works, data scientists might have difficulty in work. Apart from experience in developing R and Python, they must know modern approaches to software development and their impact. DevOps continuous integration and deployment, experience in cloud computing are everyday skills to manage and process data.
Responsibilities:
Identify valuable data sources and automate collection processes Undertake preprocessing of structured and unstructured data Analyze large amounts of information to discover trends and patterns Build predictive models and machine-learning algorithms Combine models through ensemble modeling Present information using data visualization techniques Propose solutions and strategies to business challenges Collaborate with engineering and product development teams
Requirements:
Bachelors degree or higher in Computer Science, Information Technology, Information Systems, Statistics, Mathematics, Commerce, Engineering, Business Management, Marketing or related field from top-tier school 0 to 1 year experince in in data mining, data modeling, and reporting. Understading of SaaS based products and services. Understanding of machine-learning and operations research Knowledge of R, SQL and Python; familiarity with Scala, Java or C++ is an asset Knowledge using business intelligence tools (e.g. Tableau) and data frameworks (e.g. Hadoop) Analytical mind and business acumen and problem-solving aptitude Excellent communication and presentation skills Proficiency in Excel for data management and manipulation Experience in statistical modeling techniques and data wrangling Able to work independently and set goals keeping business objectives in mind
About HighLevel
Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies and freelancers. We operate across niches like real estate, dental & medical, local businesses, e-commerce, professional services and field services.
Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 20,000 agencies and 220,000 small & medium businesses with a 600+ strong team that works entirely remotely across 15 nations.
We encourage you to check out our YouTube channel to learn more about our platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
About the team
The mobile team maintains three apps: the main branded app HighLevel, the gray-label LeadConnector, and the white-label apps. Their goal is to provide SMEs with on-the-go solutions. These apps include features like an in-house CRM, reputation management, VOIP Calls, and invoice management.
Why should you join HighLevel?
HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel
- It’s never somebody else’s job
- We are passionately focused on adding value for our users
- We deliver fast using lean principles. We go to market in weeks instead of quarters
- A good idea always gets tested
- We take care of our team so our team can take care of our users
- We embrace that improvement is constant and iterative
- You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers
About the role
HighLevel Inc. is looking for a Product Manager to join the mobile products team and own our mobile app and client portal mobile app. You will be assisting the team in identifying opportunities, proving legitimacy, seizing the opportunity, performing user interviews and designing solutions based on your findings.
The Client Portal Mobile App is an entirely new application designed to enable businesses to brand it and provide it to their clients. This app serves as a versatile platform for clients, offering them the ability to engage in various activities. Users can utilize the Client Portal App to access educational courses, participate in group discussions, efficiently manage their subscriptions and documents, and communicate securely with SMEs. This app will represent a valuable addition to the business-client interaction ecosystem, enhancing communication and service delivery.
Type - Full Time (Remote in India)
Your Responsibilities
- Understanding the aspirations, pain points and user behaviour of HighLevel customers
- Managing Mobile Apps of Mobile First company.
- Identifying good ideas, cutting, prioritizing and visualizing solutions
- Validating solutions with real users at the wireframe stage, gathering feedback from various stakeholders and users at the mockup stage and conducting beta launches for target segments
- Analyzing beta feedback and writing user stories
- Collaborating with support, customer success, devs and product teams to become an evangelist for your product area and building a strong relationship with other teams while you work in a cross-functional environment
- Instrumenting, analyzing and learning from the user behaviour when they interact with your features & products
- Working with Product Managers with a collaborative mindset and assisting them in achieving product objectives
Your Core Skills
- You are passionate about software products
- Managing Mobile Apps of mobile-first companies
- You have been involved in a successful (or unsuccessful) launch of a software product
- You have prior experience in either of the following
- UI/UX Design
- Software Development
- Marketing of a Software product or service
- Sales of a Software product or a service
- Product Management
- You understand the product development lifecycle or have a history of working on Software products
- You have been a leader either formally or informally and have demonstrated leadership skills in the past
- You can deconstruct software products and highlight good UX from bad UX
- You are well versed with SaaS and are generally aware of SaaS platforms out there
Additional Skills
- Experience in a B2B SaaS or agency environment
- You have been an APM or a PM before
- You have worked in an Agile or SCRUM environment
Job Description & Responsibilities:
Selected engineer's day-to-day responsibilities include:
• Performs Database Administration tasks in Oracle & MS/MY SQL. Also performs basic DBA tasks in
SQL Server and DB2 environments as necessary.
• Designs and builds simple to complex database structures from data models.
• Installs, configures and patches Oracle.
• Implements HA and DR systems using Data guard and RAC.
• Builds and manages Data Guard Physical/Logical Standby Databases using Data Guard Broker
• Provides rotating 24x7 on-call support for company's Oracle, SQL Server, and DB2 environments as
necessary.
• Participates in design reviews as required to ensure database design meets application
requirements.
• Designs, maintains, documents and executes database utilities to provide information regarding
database activity.
• Proactively performs database monitoring and performance tuning tasks.
• Identify and provide solutions to performance issues in multiple database environments.
• Provides automation to standard DBA tasks. Able to develop scripts on UNIX and Windows
platforms as necessary.
• Reviews and enforces adherence to the company's Architecture, as well as database design and
usage standards.
• Understands database high availability technologies and guides the company in implementing
appropriate solutions.
• Performs other duties as assigned.
Location : Chennai, Tamil Nadu
Joining : Immediate – 15 days
Education, Experience & other requirements
• B.S. degree from an accredited university.
• Must have solid Oracle RAC , Golden Gate & Data Guard experience.
• 3+ years of extensive experience with Oracle database installation / configuration best practices
and Database upgrade/migration approaches.
• Experience installing, building, upgrading and supporting Oracle RAC environment, ASM,
Grid/Cluster.
• In-depth knowledge and hands-on experience in the installation, configuration and
troubleshooting of Oracle products and patches, including Oracle 12c, RAC, ASM, Clusterware,
GoldenGate, Dataguard, Oracle Database Appliance (ODA), Oracle Enterprise Manager 12c.
• Experience in Oracle 12c RAC based environment - architecture, installation, building, upgrading
and maintenance of Oracle RAC based environment in production.
• Extensive experience in Oracle DataGuard replication and physical standby for Disaster recovery
• Working experience of Oracle Database Appliance.
• Strong knowledge of OEM 12C grid monitoring configuration.
• Strong working experience with RMAN configuration, Job maintenance and backup & recovery
• Experience in database problem identification, problem diagnosis and resolution.
• Experience in building data architecture models and enforcing enterprise architecture standards
and guidelines.
• Excellent communication – ability to explain a technical problem to management.
• Ability to work on high performing teams and deliver under pressure situations.
Our client is a heavenly blend of modern and traditional science and provides wellness services across many cities in India. Incorporated since 2010, it provides premium ayurvedic solution ranges for customers covering skin, hair, face and general health.
Certified by the Ministry of Health, their products sell across their 11 stores and many ecommerce websites, this startup is currently having a turnover of more than Rs.2 crores annually. They boast of premium clients using their elite range of products which are reasonably priced.
- Managing a sizeable marketing budget with full ownership of results
- Managing campaigns end-to-end including budget planning, targeting, copy, creative, day-to-day optimization, A/B tests, etc. to continuously improve ROAS from the campaigns
- Driving and tracking KPIs like revenue, conversions, CPA, CPI, etc. on daily basis and create performance reports
- Iterating to create new ads, campaigns, messages, audiences that work for the brand
- Keyword Selection and audience targeting
- Working knowledge of analytics tools and proficiency in MS Excel
What you need to have:
- 1-3 years of on-job experience in running digital performance marketing
- Should have independently managed monthly marketing budgets of at least INR 5L
- Strong analytical skills, good ability to work with numbers to develop data-driven action and insights
- Growth mindset leading to experiment without fear of failure
- Test basis hypothesis for creativity, audience, and content
NodeJS (Node.js)
MongoDBGoodera is an employee volunteering, CSR, and ESG management company that enables corporations, foundations, governments, non-profits, and employees across 90+ countries. Goodera empowers companies to provide engaging and impactful virtual volunteering experiences to their employees globally and achieve
volunteering goals.
Through curated volunteering opportunities, end-to-end program management, and impact measurement, Goodera offers a seamless volunteering experience. Goodera enables non-profits to create a sustainable impact by raising money, increasing visibility, and building long-term volunteers for causes they support. Goodera is coheadquartered in San Mateo, CA, and Bangalore, India. For more details, please visit http://www.goodera.com" target="_blank">www.goodera.com
Key Responsibilities:
• Develop a deep understanding of the start-up ecosystem.
• Build customer-facing technology products for global customers.
• Own the Product's backend development, building reusable, testable, and scalable code.
• Research, evaluate, analyze and implement technical requirements.
• Collaborate with product management teams to define and implement innovative solutions for the
product direction, visuals, and experience.
• Mentor Junior members of the team
Requirement:
• 3+ years of experience building scalable products, distributed applications products/services.
• Min 1+ years of experience working on Node.js and its frameworks.
• Min 1+ years of experience building microservices.
• Knowledge of NoSQL database services e.g, MongoDB, DynamoDB, etc., and related tools with the expertise to create efficient schemas.
• Excellent coding and problem-solving skills and ability to produce high quality, bug-free and testable production-grade code.
• Ability to own end-to-end deliveries, right from requirements till release.
• Experience working in an Agile/Scrum development process.
• Ability to mentor junior members of the team.
• Ability to review code and continuously push for higher standards of development.
Benefits:
• Experience building a transformative product
• Work with a performance-oriented team driven by ownership, open to experiments and passionate about
creating impact through tech
• Learn to design system for high accuracy, efficiency and scalability
• End-to-end ownerships of your tasks
About us
Cogno AI by AllinCall is an Omnichannel Cloud Communication-as-a-Service that uses a combination of ChatBots, Live Agent Chat, Cobrowsing, and Video Calling to provide a Delightful Customer Experience across all Digital Channels.
We work with 45+ large Enterprise clients (ICICI Group, Kotak Group, HDFC Group, State Bank Group, Aditya Birla Group, Bajaj Group, etc).
We are on a mission to build the best Communication Solutions for Businesses to help them with a delightful Customer Experience.
Job Description
This is a remote position.
Responsibilities:
- Investigating user experience design requirements of the products for our enterprise customers.
- Optimize the existing UI/UX experience.
- Developing and conceptualizing a comprehensive UI/UX design strategy for the organization.
- Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Designing UI elements and tools such as navigation menus, search boxes, tabs, widgets, etc. for the end-product user.
- Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
- Collaborating with the customer success team, sales team and operations team, and the technology team to ensure the creation and delivery of tailored experiences for our clients.
- Work closely with the software developers and product managers to ensure quality product delivery.
- Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
- Adhering to style standards on typography and graphic design.
Eligibility:
- A Bachelor's degree and a minimum of 2 years’ UI/UX design experience for digital products or services.
- A portfolio of professional UI/UX design work for both web and mobile platforms.
- Working knowledge of the following technologies and software: Figma, HTML, CSS (SCSS), iOS, Android, Design Systems and Adobe Creative Suite.
- A team player but can work independently too.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Must have a laptop or desktop to work.
The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.
Location: Currently remote, eventually Mumbai
Compensation: INR 20,000 - INR 30,000 per month (Based on experience)
Benefits
-
Get a chance to shape your career in one of the fastest-growing spaces - Artificial Intelligence, Machine Learning, and other new-age technologies.
-
Get a chance to work with some of the largest enterprise clients like ICICI Bank, HDFC Bank, Kotak Mahindra Bank, etc. and understand their business model and operations.
-
Best of both worlds - Work experience of a startup and branding of Fortune 500 companies!
-
Very fast-paced growth environment. You tend to learn and grow at a 2x rate minimum!
-
Work with an incredible team that has created products for big BFSI enterprises (one of the toughest markets to crack!), which the customers love!
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Lots of creative freedom!
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Lots of fun at the workplace. Frequent fun activities to make work even more enjoyable :)
-
Fantastic company culture. No politics. Just pure work and play!
-
Very approachable and helpful seniors and peers.
2. Grow our channel partner network and increasing engagement with existing network
3. Work on cold calling
Follow CutshortSubodh Popalwar
Software Engineer, Memorres