11+ NextGen Jobs in India

NextGen AVP Role - Pune Location

Job Description

Experience:

Should have subject matter expertise in cloud platforms (AWS, Azure & GCP), and next generation technologies

Should possess experience in designing and delivering architectural solutions for mission critical applications using cloud native development and architecture and cloud migration methodologies and tools

Demonstrated as a trusted advisor for customers on various Next Gen technology solution options and presented strong value proposition to win the deals

Experience is building differentiated solution & service offerings in building Next Gen Application development

Extensive experience in Presales, Solutioning, Delivery, People Management, Global experience and should be in a P&L role

Have experience leading complex, global solution implementations programs

Technology Experience:

Cloud Native App development, Microservices based enterprise grade application development, Serverless Computing, Containerization technologies

AWS, Azure, GCP and aPaaS platforms like Cloud Foundry

DevSecOps – CI/CD tool chain, API Management platforms

Database technologies – Structured & Unstructured data storage platforms

Expectations:

Responsible to formulate business development strategies for NextGen Application Development Technology practice

Create differentiated solution & Services offerings and translate into revenue growth

Drive strategic account growth and be responsible for the delivery of consulting services to our customers

Actively search for opportunities to expand business within existing accounts and help win new clients

Building new technology capabilities, and building team competencies

Marketing of technology & domain solutions / service offerings to internal/external stakeholders

Manage business relationship with the technology partners & start-up eco systems and demonstrate edge over competition

Strong Consumer Insights / CX Analytics / Product Insights profile (behavioral/user/product/UX analytics)

Mandatory (Experience 1): Must have 3+ years of experience in Consumer Insights, CX Analytics, Product Analytics, UX Research, or Behavioral Data Analysis, working on B2C digital products (web/app) with a focus on understanding user behavior and improving customer experience

Mandatory (Experience 2): Hands-on experience in analyzing user journeys, funnels, and behavioral data, including clickstream analysis, cohort analysis, or session-level insights using tools such as Google Analytics, Mixpanel, Amplitude, CleverTap, Firebase, ContentSquare, or similar platforms.

Mandatory (Experience 3): Experience working in cross-functional environments (Product, Design, Business, Research teams), contributing to insight generation, problem framing, and solution validation based on behavioral and customer data.

Mandatory (Skills 1): Strong understanding of behavioral patterns, funnel drop-offs, engagement metrics, and user journey analysis, with the ability to connect data signals to real user problems.

Mandatory (Skills 2): Ability to synthesize quantitative data with qualitative research inputs (user interviews, field research, usability studies), and translate them into clear problem statements or actionable insights.

Mandatory (Skills 3): Working knowledge of SQL and Excel, with ability to extract, analyze, and interpret data; familiarity with data visualization or reporting tools (Tableau, Power BI, Looker, etc.) for storytelling is preferred.

Mandatory (Skills 4): Understanding of hypothesis-driven thinking and basic experimentation/A/B testing concepts, including interpreting results and distinguishing between correlation and causation.

Mandatory (Skills 5): Strong analytical thinking and structured problem-solving skills, with the ability to challenge assumptions, validate insights, and build logical narratives for stakeholders.

Mandatory (Domain / Company): Experience in B2C / consumer-facing organizations (fintech, e-commerce, edtech, digital platforms, or similar) with exposure to customer journey and digital behavior analytic

Roles and Responsibilities : 

• Key Responsibilities
• · Design and produce motion graphics and animations for videos, ensuring high-quality visuals and seamless integration.
• · Edit raw video footage and enhance it with graphics, animations, special effects, sound, and music.
• · Collaborate with the content team to conceptualise and execute video projects that align with our brand and marketing objectives.
• · Create engaging and on-brand graphics for video thumbnails, social media posts, and other digital content.
• · Edit and enhance video footage using Adobe Premiere Pro or similar tools.
• · Design visually appealing graphics using Adobe Photoshop, Illustrator, and InDesign.
• · Manage multiple projects simultaneously and meet tight deadlines.
• · Stay updated with the latest trends and best practices in motion graphics and video production.
• · Maintain organised project files and documentation for easy collaboration and future reference.

Job Description: 

We are seeking an experienced React Native Developer with over 4 years of experience to join our dynamic team. The ideal candidate will have a strong background in mobile development, particularly with React Native, and a passion for creating high-quality, scalable applications. You will play a key role in the development and maintenance of our cross-platform mobile applications, ensuring seamless integration with our web solutions and a superior user experience.

Key Responsibilities:

• Mobile Development: Develop, maintain, and optimize React Native applications for both iOS and Android platforms.

• Integration: Work closely with back-end developers to integrate mobile applications with APIs and other services.

• Collaboration: Collaborate with cross-functional teams, including UI/UX designers, product managers, and other developers, to deliver a cohesive product experience.

• Performance Optimization: Ensure the performance, quality, and responsiveness of applications by identifying bottlenecks and implementing solutions.

• Code Reviews: Conduct code reviews and ensure adherence to coding standards, best practices, and company guidelines.

• Testing: Write and maintain unit and integration tests to ensure the reliability and robustness of the application.

• Documentation: Create and maintain technical documentation for code and APIs.

• Stay Updated: Keep up with the latest industry trends and technologies, and continuously improve the development process.

Qualifications:

       •  Education: Bachelor's degree in Computer Science, Software Engineering, or a related field        (or equivalent work experience) 

• Experience: 4+ years of experience in mobile development, with at least 3 years of hands-on experience with React Native.

• Skills: Proficiency in JavaScript and strong experience with React Native, including working with state management libraries (such as Redux or MobX) and navigation libraries.

• Platform Knowledge: Solid understanding of mobile development for both iOS and Android, including platform-specific considerations.

• Performance: Experience with performance optimization techniques for mobile applications.

• Version Control: Familiarity with version control systems (e.g., Git).

• Collaboration: Ability to work effectively in a team environment and communicate technical concepts to non-technical stakeholders.

• Problem-Solving: Strong problem-solving skills and attention to detail.

Preferred Skills:

• TypeScript: Experience with TypeScript for type safety and better code maintainability.

• UI/UX Understanding: Familiarity with UI/UX design principles and ability to collaborate effectively with designers.

• Back-End Knowledge: Basic understanding of back-end technologies and APIs to facilitate seamless integration.

• Testing Frameworks: Experience with testing frameworks such as Jest or Mocha.

• CI/CD: Knowledge of continuous integration and continuous deployment (CI/CD) pipelines.

• App Store Deployment: Experience with deploying applications to the Apple App Store and Google Play Store

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

Your role as a designer is to solve UX problems with design in collaboration with a team on multiple verticals and to focus on designing the user interface based on research, user flow, and wireframing. A key element of your role is to get requirements from stakeholders and communicate the designs to stakeholders, designers, and developers, and collaborate with them.

Responsibilities:

• Translate business requirements and user stories into effective designs.
• Create UX specifications, Personas, Storyboards, Scenarios, and Flowcharts.
• Identify creative ways to solve UX problems.
• Plan the look and feel of websites, web apps, and mobile apps, from the layouts, menus, and drop-down options to the colors and fonts.
• Communicate design and interaction ideas effectively by creating wireframes and Prototypes.
• Create Pattern Library and Style Guide for the projects.
• Collaboration with designers and developers to create intuitive, user-friendly apps and websites.
• To Identify, analyze and diagnose UX and UI flaws in design.
• Mentoring Junior UX UI designers and improving internal processes.

Requirements:

• Minimum 2+ years of experience.
• Can lead and drive younger UX UI designers.
• A strong portfolio of UX UI design works on both the web and mobile platforms.
• Experience working with tech development teams.
• Good communication skills and the ability to clearly articulate your ideas, designs, and suggestions to Stakeholders and the Team.
• A strong team player who can work effectively with multiple stakeholders.
• Strong working knowledge of Figma.
• Familiarity with other design software and technologies (such as Adobe XD and Adobe Creative Suite etc. ).
• A keen eye for aesthetics and details.

Relevant work experience in ASP.net, C#

At least 2 years of experience with WCF Services

Very strong C# fundamentals
Has experience in building applications in C#

Experience and proficiency in client-side scripting languages, in particular HTML, CSS, and JavaScript

Experience and proficiency in cloud environment, in particular AWS

Additional skills-

- experience of handling Photon Engine

- knowledge of Scripting language like Python, Shell

- Knowledge of apache web server and php application deployment

- Performance monitoring- apps and cloud infra

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

• Managing Relationships– Client & Law Firms, Legal MIS & Calendar
• Managing new filings
• Overseeing legal collections through internal collection teams across India
• Supporting collections team in achieving the desired legal collection metrics

What you need to have:

• Understanding of litigation: S138, DRT, Arbitration, Conciliation, NCLT/Insolvency, and Bankruptcy Code
• Knowledge in civil and criminal legal terms