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REVIEW CRITERIA:
MANDATORY:
- Strong Customer Success, Large account management Profile
- Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
- Must have 3+ YOE in Team management
- Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
- Must be proficient in CRM and customer success tools
- Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu
PREFERRED:
- Retail, Manufacturing or FMCG
- Candidates for Hyderabad knowing any other south Indian language apart from Telegu
ROLE & RESPONSIBILITIES:
- Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
- Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
- Develop and execute customer success plans, including onboarding, training, and ongoing support.
- Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
- Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
- Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
- Monitor customer health metrics and proactively address any red flags to prevent churn.
- Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
- Stay up-to-date with industry trends and best practices in customer success management.
IDEAL CANDIDATE:
- Bachelor's degree in Business Administration, Accounts, or a related field.
- Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
- Proven track record of managing and retaining high-value customers.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
- Self-motivated and results-oriented, with the ability to work independently and as part of a team.
- Proficient in CRM software and other customer success tools.
- Ability to travel as needed to meet with customers.
Core responsibilities
• Collaborate with product teams to more accurately define new features
• Collaborate with UX in the building of a design system/component library
• Ensure high performance of all systems developed
• Aware of the relationship between development and business with a strong sense of ownership
• Employ the latest techniques such as agile software development
• Good knowledge of highly scalable server-side development
• Basic working knowledge of Unix/Linux
• Excellent problem solving and coding skills in Javascript (Angular/React)
• Strong interpersonal, communication and analytical skills
• Should have the ability to express their design ideas and thoughts
Job Brief
• JavaScript and Typescript expertise with Angular Framework
. Must have Monorepo experience with Nx from initial setup to CI/CD and maintenance.
• Experience with libraries such as bootstrap, Ag-grid, formly, observables, and ngrx
• You enjoy working with new technologies, and are curious and energetic
• Experience working with REST APIs
• Good understanding about authentication and security
• Create and maintain various unit and integration tests
• You enjoy working in a creative and agile environment that moves fast
• Ability and interest in providing mentorship to junior members of the team
• Write high quality code and Conduct code reviews
• Being resourceful and detail-oriented, along with being an outside the box thinker!
• Experience being a great team player, who work collaborative, and brings a positive attitude
Key Responsibilities
- Oversee the end-to-end execution of web and mobile app development projects.
- Manage project scope, schedule, and delivery — ensuring milestones are achieved within deadlines and budgets.
- Coordinate between clients, developers, designers, and QA teams to ensure clarity and smooth communication.
- Define project requirements, sprint plans, and resource allocation using Agile or Scrum methodologies.
- Conduct regular status meetings, performance tracking, and progress reporting.
- Identify project risks, dependencies, and blockers, and develop proactive solutions.
- Maintain high levels of client satisfaction through transparency and consistent project updates.
- Collaborate with leadership to enhance project processes and overall delivery efficiency.
Required Skills & Experience
3–8 years of experience in project management within a software or digital agency environment.
Strong understanding of web and mobile app development life cycles.
Experience with Agile, Scrum, or Kanban methodologies.
Familiarity with project management tools like Jira, Trello, ClickUp, or Asana.
Excellent communication, leadership, and stakeholder management skills.
Ability to translate technical concepts into business-friendly language.
Knowledge of frontend (React, Next.js), backend (Node.js, Django), or mobile (Flutter, React Native) technologies is a plus.
Proven ability to handle multiple projects simultaneously with attention to detail and deadlines.
Preferred Qualifications
PMP, PRINCE2, or Agile certification preferred but not mandatory.
Prior experience managing offshore or remote teams.
Exposure to SaaS, AI-powered, or enterprise software projects.
- Location - Mumbai (Work From Home Until Further Notice) / Hybrid Model (Employees have to visit the office Location once or twice a month)
Roles and Responsibilities :
- The Employee will be involved in inside sales.
- Will build a rapport with the parents and their students.
- Needs to have an understanding of the student profile.
Skills :
- A graduate.
- Prior experience in sales preferred.
- Freshers (Some internship experience should be there)
- Good interpersonal and communication skills.
Namskaram
Senior Product Analyst
Context:
We are looking for a Senior Product Analyst with experience in mobile App analytics, who is passionate about building digital products that can put yoga and meditation from a realized master in the hands of 7 billion people on the planet.
You will join a small and evolving team that is passionate about realizing Sadhguru’s vision and at the same time is also committed towards their own personal growth. You will be hands-on and at the same time get an opportunity to define, and lead the analytics practice, and to shape up the future of the digital products at Isha.
Responsibilities:
● Data analysis and solution building based on insights captured from data.
● Responsible for giving insights to management and help in strategic planning.
● Structure concise reports with insights supported by solid analytics and logical thinking.
● Cross-team projects and streamlining of the process.
● The root cause Analysis of problems and suggesting improvements to product/ops based on insights.
● Effectively working with complex data sets with minimal guidance, including cleaning and wrangling data to quickly unearth insights and trends and effectively communicating these to leadership through appropriate data summaries, visualizations and narratives.
● Answer business questions and provide recommendations through a combination of
● Descriptive, inquisitive and prescriptive analytics.
Requirements:
● Strong 3-5 year experience in analytics.
● Experience in working on analytics for a mobile App.
● Proficiency in SQL, Excel and at least one visualization tool like tableau or qlikview.
● Demonstrated ability of solving complex problems and attention to detail.
● Demonstrated ability of work independently with stakeholders and cross functional teams, preferably in a startup environment.
● Exposure to a statistical or analytical language such as R or Python.
● Exposure to ML algorithms and modeling techniques.
● Open to remote working.
Hood is a new-age anonymous social network.
Hood has recently raised $3.2Mn seed funding and is backed by top VCs, 16+ unicorn founders including Vijay Shekhar Sharma - PayTM CEO, Ritesh Agarwal- OYO CEO, Kunal Shah - Cred CEO and an outstanding management team.
Role & Responsibilities
- Prepare graphics for marketing, PR material
- Prepare graphics for in-app announcements
- Is an expert in at least three of these Photoshop, Illustrator, Xd, After effects, Sketch, Figma, Indesign or Canva.
Qualifications
- Bachelor's degree in Graphic Design or a related field
- 1-2 years of experience in graphic design
- Proficient in Adobe Creative Suite
- Strong communication, conceptual thinking, typography skills and design skills
- Portfolio of work
What happens after you apply?
Step 1: Within 7 days of your application our wholesome, original & expressive - our People Team will reach out to you for a quick chat.
Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role.
Step 3: If all goes well, we’ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task.
Step 4: After a quick interaction with the People Team, If our vibes match, a quick call with our Founders.
Step5:If we mutually enjoy the 4 steps, we onboard you with a big smile :)
NOTE
At any step, if things don't work out, we will proactively send out an email. You are welcome to
ask for detailed feedback and re-apply in the future.
We prefer [Passion>Skills>Education]
Graphic Designer-
Opportunity
Create marketing material for our growth initiatives, social media platforms, and branding collaterals. The ideal candidate should have an eye for clean, simple, and artful visual design. A successful candidate will be able to translate high-level requirements into visual elements that align with the language of our products
What you will do
- Develop out of the box campaigns for Social Media channels (Facebook, Twitter, Instagram, YouTube)
- Conceptualize original graphic design ideas that bring simplicity and user-friendliness to complex roadblocks
- Present concepts, participate in design/project critiques and refine design direction
- Establish and promote design guidelines, best practices, and standards
- Conceptualize and execute creative for organic/paid content & campaigns of varying scale and complexity for the app products, PR & Brand
- Maintain accuracy and attention to detail throughout the creative and production process
- Collaborate with cross-functional teams comprising interaction designers, content writers and product managers
Technical Expertise
- Knowledge of Colour Theory, Visual Hierarchy, Typography, Colour, and Information Composition
- Proficiency in Adobe Suite especially Photoshop and Illustrator
- Be able to design eye-catching branding, iconography, and illustrations
- Be able to work in a cross-functional team as well as independently
- Up-to-date with the latest visual trends, techniques, and technologies
- Must be comfortable with a fast-paced environment
- BS/MS in Visual Design, Graphic Design, Communication Design is a plus
Our Client started their journey in the year 2009 and is currently one of the best platform for freelance academic writing jobs online. Founded by IIT-IIM and MDI alumni, our client has completed 111349 projects with 839 happy academic freelancers.
They are growing global with their presence in 6 countries like India, Ukraine, Kenya, Bangladesh, Philippines and Pakistan.They boast a round the clock customer support team to resolve the problems and queries of freelancers from across the globe.
- Researching, designing, implementing and managing software programs
- Testing and evaluating new programs
- Writing high quality source code to program complete applications within deadlines
- Performing unit and integration testing before launch
- Working closely with other developers, UX designers, business, Testing Team an systems analysts
- Finding bugs and offering timely solutions
- Integrating user-facing elements developed by front-end developers
- Building efficient, testable, and reusable PHP modules
- Solving complex performance problems and architectural challenges
- Producing detailed specifications
- Troubleshooting, testing and maintaining the core product software and databases to ensure strong optimization and functionality
- Contributing in all phases of the development lifecycle
- Following industry best practices
- Developing and deploying new features to facilitate related procedures and tools if necessary
What you need to have:
- Must have a PHP experience or a full stack development experience.
- B.Tech / M.Tech from any college.
- Good understanding of RESTful API development.
- Good knowledge of TDD (Test Driven Development).
- Good understanding of jQuery, Bootstrap.
- Knowledge of OOPS preferred.
- Strong knowledge of PHP web frameworks like Laravel, CI, etc
- Knowledge of programming language such as Python/ NodeJs will be preferred
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object oriented PHP programming
- Understanding accessibility and security compliance
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes
- Familiarity with MySQL/ Mongo DB databases and their declarative query languages
- Proficient understanding of code versioning tools, such as Git
- Cross-browser/ platform experience.
- Ability to adapt to changing priorities and to thrive in a fast-paced work environment.
- Good analytical and debugging skills.
- Team-oriented and Self-motivated.
- Developing front end website and application architecture.
- Designing user interactions on web pages.
- Developing back-end website and applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Working alongside graphic designers for web design features.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
Job description
CoutLoot is looking for an crazy User Experience & Interface Designer (UI/UX) someone who eats,sleeps and drinks design. One who agrees on the importance and criticality of good design and have good understanding on human behaviour and psychology . He/she will be working very closely with the Core team of the company and the geeky tech team.
Job Responsibilities :-
- Working in coordination with product managers and engineers to develop interactive designs for CoutLoot mobile Apps and website and continuously find ways to enhance his own designs and implementation.
- Lead and evangelize best user-interface design practices, which create exceptional user experience.
- Understand customer behaviour, psychology, business drivers and objectives, and translate them into efficient UI design
- Have an understanding of UX design, user flow, prototypes and wire framing
- Stay abreast with the latest UX design practices for mobile applications.
- Understand material design concepts and have worked on them
- Lead the design process by creating sketches, wire-frames, navigation flow charts, photoshop mockups and interactive prototypes
Experience:-
- 2-4 yrs experience in online product design with at least 2yrs experience in designing interface for mobile products
Note: Please include your portfolio while applying.












