11+ Netcool Jobs in India
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• Netcool/Omnibus Administration such as lookup, rules file, Props file etc.
• Omnibus probes : MTTRAPD, EIF , PING etc.
• Application monitoring and troubleshooting, operational category resolution and SLA notification configuration.
• Providing Support for various issues time to time
• Old alarms reporting on netcool
• Alarm Clearance and delay issues
• Synthetic Alarms issue’s for MATE.
• Auto TT issues
• Should be flexible to rotational shifts and shift timings (as per the roster),
. willingness to do on call support etc
-Developing Concepts and Ideas
-Oversee the Multimedia Productions
-Aligning Creative Departments and Stakeholders with their ideas.
-Understanding Client needs & Planning accordingly.
-Create and enforce design & branding guidelines.
-Manage Budgets & project resources.

- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to the back-end
- Collaborate with other team members.
Skills And Qualifications :
- Proficient understanding of web markup, including HTML5, CSS3, Bootstrap, Flexbox.
- Proficient understanding of advanced JavaScript libraries and frameworks, such as ReactJS
- Good understanding of asynchronous request handling, partial page updates, and AJAX framework.
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS.
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as Git, Github

Job brief
- As part of the product team, build the product vision and execute on the prioritized roadmap for your product area
- Work with engineers and designers to ship features and product improvements
- Seek product ideas and feedback from stakeholders, gather requirements, write specifications, and help shape wireframes and workflows
- Define clear and well-scoped requirement documents that are easily understood by technical and non-technical audiences
- Participate in user research initiatives with the design and user research teams to understand customer problems and identify and iterate on solutions
- Collaborate with internal Business and Marketing stakeholders to formulate problem statements, develop launch strategy, and create product messaging and training
Requirements
- Should have built a customer app with more then 100000+ downloads
- At least 4+ years of experience working as a product manager, ideally working on consumer-facing, large-scale products
- Analytical and data-informed, you love digging into the data to understand nuances, and define & measure success on every project. SQL skills are a plus
- if worked in healthcare
- Experience as a product manager working with distributed teams is desired
- A fast learner, comfortable teaching yourself new skills, and thrive in a complex and fast-paced environment
- CTC – 10-40 LPA
- ESOPs
Mode of interview – Google Meet
Location – Bangalore
Work Mode - WFH
Job Description
- We are looking for the Product Support Engineer with strong expertise in Networking.
- Experience working in Enterprise SD-WAN/Wi-Fi environments, docker and Kubernetes will be a good to have skill.
- Candidate should have exposer in working with global clients.
- Our platform is a network and infrastructure management platform. It delivers the modern collection, visualization, and integration capabilities required to transform raw network performance data into actionable, real-time insights.
- Should work as a member of the Support Team who would be responsible for working collaboratively and individually to solve customer issues in a fast-paced, ever-changing, and complex environment.
You will be expected to:
- Provide accurate and efficient support to our customers with software and operating systems by researching and identifying applicable solutions.
- Provide timely and clear communication to customers.
- Reproduce issues in local test environments.
- Confirm and report defects to the development team once the applicable analysis has been completed with the customer.
- Develop and write technical documentation for product solutions knowledge base.
- Provide product feedback from customers to product management, development and account team.
- Act as an SME for the team on any networking/SDWAN/SDN/WIFI related issues, whenever in need.
- Look at network performance issues such as availability, latency, utilization and throughput that gets reported by the customer and explain or prove them the reasons.
- Troubleshooting network problems and ultimately enhancing performance for users via performance tuning.
- Analyze for root cause analysis of problems which includes for enhancements.
- Train / Coach the team members on several networking concepts based on what is used in our product.
- Support new and existing client software installations over the phone as well as via web-conferencing (desktop sharing) within established SLA's and SLO's.
- Responsible for addressing customer issues and seeking a resolution and overall customer satisfaction.
- Applying OS, DB, hardware, and product updates to customers.
Requirements:-
Key technical expertise areas expected for this role:
- Detailed understanding OSI layers and its protocols like IP, TCP, UDP.
- Routing and switching protocol expertise like OSPF BGP STP VLAN.
- Knowledge on Advanced automation in Networking like SDN.
- Knowledge on SDWAN and Enterprise Wifi technologies.
- Knowledge on IPv6.
- Detailed knowledge on SNMP.
- Excellent communication skills and strong desire to work with customers (namely network engineers, network managers and server administrators).
- Exhibit good logical and analytical problem-solving skills.
- Ability to adapt quickly to changing, growth-oriented environment.
- Able to communicate technical information clearly and precisely to customers of varying technical knowledge levels.
- Exhibit initiative with new technical challenges as well as new technologies.
Good to have skills:
- Proficient with Linux OS (file and process management)
- BASH Shell Scripting
- SQL queries (mainly select and joint syntax)
- Ansible, docker Kubernetes kafka
- Understanding of PKI (Public key infrastructure)
Education and Experience:
- Bachelors or Master’s in computers or related field.
- Minimum 3+ years of product support experience with international clients
Design and develop robust services in coordination with front-end developers, ensuring the production and development of high-quality and well-tested code
Design, develop and test features alongside other technical departments
Lead the department in the design, development, deployment, and operation of services used by our users
Optimise APIs for any applications while creating and maintaining unit tests for new code as well as fix defects
Participate in the continuous integration of automated builds and deployments, ensuring that deliverables meet functional and design requirements and specifications of the site/software. Work with engineering leadership in solving and architecting solutions for challenging or complex site/software development issues.
Take initiatives in developing and maintaining integrations of best practices within the backend department
