Sales Person

At Palcode.ai, We're on a mission to fix the massive inefficiencies in pre-construction. Think about it - in a $10 trillion industry, estimators still spend weeks analyzing bids, project managers struggle with scattered data, and costly mistakes slip through complex contracts. We're fixing this with purpose-built AI agents that work. Our platform can do “magic” to Preconstruction workflows from Weeks to Hours. It's not just about AI – it's about bringing real, measurable impact to an industry ready for change. We are backed by names like AWS for Startups, Upekkha Accelerator, and Microsoft for Startups.

Why Palcode.ai

Tackle Complex Problems: Build AI that reads between the lines of construction bids, spots hidden risks in contracts, and makes sense of fragmented project data

High-Impact Code: Your code won't sit in a backlog – it goes straight to estimators and project managers who need it yesterday

Tech Challenges That Matter: Design systems that process thousands of construction documents, handle real-time pricing data, and make intelligent decisions

Build & Own: Shape our entire tech stack, from data processing pipelines to AI model deployment

Quick Impact: Small team, huge responsibility. Your solutions directly impact project decisions worth millions

Learn & Grow: Master the intersection of AI, cloud architecture, and construction tech while working with founders who've built and scaled construction software

Your Role:

• Design and build our core AI services and APIs using Python
• Create reliable, scalable backend systems that handle complex data
• Help set up cloud infrastructure and deployment pipelines
• Collaborate with our AI team to integrate machine learning models
• Write clean, tested, production-ready code

You'll fit right in if:

• You have 1 year of hands-on Python development experience
• You're comfortable with full-stack development and cloud services
• You write clean, maintainable code and follow good engineering practices
• You're curious about AI/ML and eager to learn new technologies
• You enjoy fast-paced startup environments and take ownership of your work

How we will set you up for success

• You will work closely with the Founding team to understand what we are building.
• You will be given comprehensive training about the tech stack, with an opportunity to avail virtual training as well.
• You will be involved in a monthly one-on-one with the founders to discuss feedback
• A unique opportunity to learn from the best - we are Gold partners of AWS, Razorpay, and Microsoft Startup programs, having access to rich talent to discuss and brainstorm ideas.
• You’ll have a lot of creative freedom to execute new ideas. As long as you can convince us, and you’re confident in your skills, we’re here to back you in your execution.
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Location: Bangalore, Remote

Compensation: Competitive salary + Meaningful equity

If you get excited about solving hard problems that have real-world impact, we should talk.

All the best!!

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Job Title: Hotel Operations Executive

Location: Gurgaon (Sector 32)

Shifts: Rotational

Requirements:

1+ years of experience in hotel reservations, operations, or customer service.

Strong communication, coordination, and problem-solving skills.

Familiarity with OTA systems is a plus.

Job Summary:

EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.

Key Responsibilities:

Handle post-booking queries, changes, and cancellations.

Coordinate with hotels for confirmations and issue resolution.

Support customers via calls, emails, and chats.

Manage escalations, refunds, and payment discrepancies.

Maintain accurate booking records and streamline processes.

Roles and Responsibilities

1.

Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.

Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.

Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.

Oversee and facilitate MHFAI instructors for training and upskilling.

5.

Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.

Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.

Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.

Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.

Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10.

Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11.

Provide support in other operational functions of MHFA as needed.

Requirements:

•

1-5 years in clinical work and / or mental health training

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Qualification: Msc. Counselling Psychology

Msc. Applied Psychology (any specialization, preferably HR Specialization ) Master of Social work

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Experience in Clinical Practice / Research

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Exposure to mental health training and created content or training on Mental Health for Adult

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Experience of having previously worked in organized group is desirable

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As a customer success manager, your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering the value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and onboarding team to plan and execute a seamless customer onboarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value, and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

Basic Qualifications:

• 3+ years of non-internship professional software development experience
• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.

Additional Job requirements

• BS/MS/PhD in Computer Science/Math or equivalent
• BS in computer science or related field.
• 2+ years of relevant professional software development experience: designing, developing, and delivering software written in Java, C#, or C++, web development.
• Knowledgeable in object-oriented design patterns.
• Experience building highly scalable and distributed systems

Preferred Qualifications

• Experience with service-oriented architecture and application/services development
• Passion for performance debugging and benchmarking

Ability to clearly and concisely communicate with technical and non-technical stakeholders across all levels of the organization

• - 5+ Years working experience as Java Development
• - Hands on using Microservices
• - Extensive experience on Spring boot / spring
• Primary Skill: Java, Microservices

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What You’ll Do:

• Enable and exercise your problem solving and analytical skills.
• Design and develop Java/J2EE based full stack software components including complex modeling, MVC based UI, etc.
• Ensure applications are implemented to meet business and technical requirements.
• Work with high performing engineering teams across global locations.

.What You Need to Be Successful:

• Bachelor’s degree in Computer Science or equivalent.
• Solid 5-10 years hands-on design and coding experience.
• Familiarity with Agile development, JSF/Primefaces, JPA/Hibernate, Spring, ActiveMQ.
• Strong object-oriented design, Java/J2EE and MVC architecture based programming skills.
• Solid relational DBMS skills using MySQL, or other RDBMS products.
• Desirable - Experience in Big Data Technologies (Hadoop, ElasticSearch, Kafka, MongoDB, etc.)
• Nice to have - Real-world experience in large scale, and high availability implementations.
• Experience developing web services using REST and SOAP approaches.

Intro

EAGLE Power Holdings aims to launch a portfolio of new energy retail brands, all of which enjoy the efficiency of a single technology platform. We want to do more than offer cheap "green" tariffs, and believe that our range of engaging brands can identify with shifts in consumer preferences (e.g. growth of EV usage), with the value of local communities, and with proactive support of broader ESG causes.

Our long-term strategy is technology-driven, and involves unlocking value through the digitalisation of processes around customer acquisition, engagement, and retention. Developers at EAGLE flourish in an agile process where collaboration and ego-free communication is valued. We believe in developing working software throughout the entire product development process. We engage in product thinking as a team and cross-functionality among product managers, designers, and domain experts is promoted.

How you fit in

Engineering is the executional function of EAGLE's software delivery wing. As a senior server-side developer at Eagle, you will drive complex projects being built from scratch, and lead the junior members of the team. Not only are you expected to write clean, tested, and maintainable code, you will also be a central part of a product team that iterates constantly, ships regularly, and learns continuously. You will have the creative freedom for learning, experimenting, and responsible risk-taking in a startup environment.

What your role consists of:

• Collaborate with engineers, UI/UX designers, and product owners to build & ship new features and maintain/enhance existing ones
• Design & develop software solutions while ensuring the solution is scalable and can handle large data, complex analytics, and multi-tenancy
• Implement best practices of test-driven development, automated deployment, refactoring and code standards
• Tackle complex problems, consider multiple solutions, and determine the best course of action
• Debug production issues across services and multiple levels of the stack
• Help inform product prioritisation and scoping decisions by evaluating technical complexity and risk
• Work on internal tooling to improve the development experience of other engineers and ship faster and safer
• Provide junior engineers with feedback regarding application engineering methodologies, standards, and leading practices when appropriate

What you bring to this role:

• 4+ years of significant experience building scalable web applications in a distributed, collaborative, agile environment while delivering solutions on a regular cadence
• An ownership mindset: you should look not only at what you’re asked to do, but ask why you’re doing it and how it impacts on the rest of the product, our customers, and whether it makes sense
• Extensive experience with distributed service architecture
• Extensive experience with modern NoSQL technologies
• Extensive experience in cloud automation & test-driven development
• Excellent communication skills and ability to give and receive constructive feedback
• Ability to to mentor or coach less experienced engineers
• Passion for the whole product process. You will have your specific areas of focus, but we find those that are passionate about the bigger picture collaborate best with cross-functional teams

Nice to haves:

• Experience with Golang
• Experience with Serverless infrastructure
• Experience with multi-tenant system designing 
• Experience with building & integrating CI/CD pipelines

Where we are

While the company is registered in the UK, the software delivery wing is built to be remote-first. Whether you prefer to be in situ or a digital nomad (or anything in between), you are welcome. We are not inclined to support relocation to London for candidates that are not already based there, as we are a remote-first company. 

What’s in it for you

We offer competitive salaries based on prevailing rates in your local employment market, but there is further room to negotiate if you are the right candidate. In addition to your basic package, you can expect to receive the following benefits:

• Flexible working hours
• Unlimited annual leave
• On-the-job coaching, and access to mentorship by industry and domain thought leaders
• Full or partial sponsorship for professional/skill development courses, certifications, and other learning opportunities (evaluated on a case-by-case basis)
• Monthly allowance package for remote working (coworking membership or cash allowance)

About EAGLE Power Holdings

In a nutshell: Transforming energy retail and supply through cutting-edge software and AI technology

The venture is in ‘stealth mode’ as we lay the foundations for blast-off. It has been launched by a team with a history of entrepreneurial successes. These include one in the climate change space which services the Californian and North America carbon markets, and another which provides highly refined machine learning software to the energy arena in Asia. Both companies were acquired last year. 

This start-up was launched in London at the end of 2020, and will focus on the deregulated energy market in GB. The mission is to discover, or invent, a viable business and operational model for energy retail within the near-zero-cost energy ecosystem that the world is moving towards. This transformation is driven by the ever-decreasing prices of renewables/alternative generation, and by the exponentially growing volumes of national energy system data. We believe these factors have yet to truly disrupt the market, and intend to accelerate the sharing of value back to consumers.