11+ Microsoft Word Jobs in Pune | Microsoft Word Job openings in Pune

Required Skills

1. Experience in B2B selling of Software & Cloud services
2. Experience in selling to C-level executives
3. Excellent communication & interpersonal skills
4. Should be good with Microsoft / Google ( Word, Excel, Powerpoint )
5. Should have excellent negotiation skills
6. Should be able to use a good CRM tool like Hubspot

Responsibilities

1. You will be part of the core sales team and will work with the directors
2. Build relationships with prospective clients
3. Analyse the market and establish competitive advantages
4. Generate new leads and keep the existing leads warm
5. Create & maintain sales pipeline
6. Create proposals & close the deals

We are seeking a seasoned Engineering, Senior Manager (M3 Level) to join our dynamic team. As a first-line manager, you will lead a team of talented engineers, driving technical excellence, fostering a culture of ownership, and ensuring the successful delivery of high-impact projects. You will be responsible for guiding technical decisions, managing team performance, and aligning engineering efforts with business goals.

Responsibilities:

Technical Leadership:

• Provide technical leadership and direction for major projects, ensuring alignment with business goals and industry best practices.

• Be hands-on with code, maintaining high technical standards and actively participating in design and architecture decisions, code reviews, and helping engineers optimize their code.

• Ensure that high standards of performance, scalability, and reliability are maintained when architecting, designing, and developing complex software systems and applications.

• Ensure accountability for the team’s technical decisions and enforce engineering best practices (e.g., documentation, automation, code management, security principles, leverage CoPilot).

• Ensure the health and quality of services and incidents, proactively identifying and addressing issues. Utilize service health indicators and telemetry for action. Implement best practices for operational excellence.

• Play a pivotal role in the R.I.D.E. (Review, Inspect, Decide, Execute) framework. • Understand CI/CD pipelines from build, test, to deploy phases.

Team Management:

• Lead and manage a team of software engineers, fostering a collaborative and highperformance environment. Conduct regular performance reviews, provide feedback, and support professional development.

• Foster a culture of service ownership and enhance team engagement.

• Drive succession planning and engineering efficiency, focusing on quality and developer experience through data-driven approaches.

• Promote a growth mindset, understanding and driving organizational change.

• Actively seek opportunities for team growth and cross-functional collaboration.

• Works and guides the team on how to operate in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production.

Minimum Qualifications: • Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. • 11+ years of experience in software development, with 3+ years in a technical leadership role and 2+ years in a people management role. • Proven track record of leading and delivering large-scale, complex software projects. • Deep expertise in one or more programming languages such as Python, Java, JavaScript. • Extensive experience with software architecture and design patterns. • Strong understanding of cloud technologies and DevOps principles. • Excellent problem-solving skills and attention to detail. • Excellent communication and leadership skills, with a demonstrated ability to influence and drive chang

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

Job Description: Fresher Flutter Developer

Position: Flutter Developer (Fresher)

Location: Pune

Job Type: Full-time

Experience: 0-1 year (Freshers welcome)

Key Responsibilities:

• Develop and maintain mobile applications using Flutter framework.

• Design, build, and implement user-friendly, responsive UI designs that function well across multiple device sizes and platforms.

• Integrate GetX for state management and navigation.

• Implement local database solutions using SQLite for offline data storage and synchronization.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Debug and optimize performance for smooth, efficient mobile apps.

• Follow best practices for mobile development, including writing clean, maintainable, and efficient code.

Required Skills:

• Strong understanding of the Flutter framework and Dart language.

• Familiarity with GetX for state management, routing, and dependency injection.

• Experience working with SQLite for local database management.

• Knowledge of responsive UI design principles to create apps that adapt to various screen sizes.

• Basic understanding of RESTful APIs and integration with backend services.

Preferred Skills:

• Familiarity with version control systems like Git.

• Good problem-solving and debugging skills.

• Knowledge of mobile app lifecycle and architecture patterns (MVC/MVVM).

The Above Mentioned budget is for 

Experience with QE for distributed, highly scalable systems • Good understanding of OOPS concepts and strong programming skills in Java, Groovy or JavaScript • Hands on experience of working with at least one of GUI based test automation tools for desktop and/or mobile automation. Experience on multiple tools will be added advantage • Proficient in writing SQL queries • Familiarity with process of test automation tool selection & test approach • Experience in designing and development of automation framework and creation of scripts using best industry practices such as Page object model • Integrate test suites into the test management system and custom test harness • Familiar with implementation of design patterns, modularization, and user libraries for framework creation • Can mentor team as well as has short learning curve for new technology • Understands all aspects of Quality Engineering • Understanding of SOAP and REST principles • Thorough understanding of microservices architecture • In-depth hands-on experience of working with at least one API testing tool like RestAssured, SOAP UI, NodeJS • Hands-on experience working with Postman or similar tool • Hands-on experience in parsing complex JSON & XML and data validation using serialization techniques like POJO classes or similar • Hands-on experience in performing Request and Response Schema validation, Response codes and exceptions • Good Understanding of BDD, TDD methodologies and tools like Cucumber, TestNG, Junit or similar. • Experience in defining API E2E testing strategy, designing and development of API automation framework • Working experience on build tools Maven / Gradle, Git etc. • Experience in creating test pipeline – CI/CD

Designation: Product Trainer

Experience: 2+ years as Trainer with any Product Based Company

Location: Baner, Pune (Currently working in Hybrid)

Candidates who can join in 30 days will be preferred.

Job Description

• Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.

• Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.

• Effectively break down information into smaller, organized pieces for users, and learners to understand on their own in asynchronous learning.

• Design, maintain and distribute application training communication pieces to end-users.

• Remove or archive outdated content from a central repository.

• Deliver Train-the-Trainer (TTT) sessions.

• Recommend proven learning strategies to address business challenges.

• Responsible for developing and creating learning material in Articulate, DAP, and video software tools.

• With direction, convert ILT to online Articulate and video courses.

• Create new online courses using Articulate and other software.

• Develop outlines, write video scripts, and create graphics for application training.

• Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.

• Highly organized self-starter, with the ability to multi-task and work under tight deadlines with flexibility.

• Excellent written and verbal communication along with strong attention to detail and follow-through skills.

• Assist the eLearning Manager with special projects, as needed.

Requirements:

• 3 years of experience working in instructional design, learning and development, or an eLearning role and good experience in designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.

• Working knowledge of Learning Management Systems and eLearning tools such as Articulate Rise and Vyond.

• Working knowledge of digital adoption platforms and graphic design and related tools.

We are looking for a Ruby on Rails developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities:

• Design, build, and maintain efficient, reusable, and reliable Ruby code.
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc. )
• Integration of user-facing elements developed by front-end developers with server side logic.
• Identify bottlenecks and bugs, and devise solutions to these problems.

Requirements:

• Bachelor's Degree or Master's in Computer Science, Engineering, Software Engineering or a relevant field.
• More than 3 years of experience in a ROR Developer (or similar role); experience in software development and infrastructure development is a plus
• Experience with Ruby on Rails, along with other common libraries such as RSpec and Resque.
• Good understanding of the syntax of Ruby and its nuances.
• Solid understanding of object-oriented programming.
• Good understanding of server-side templating languages (such as Liquid, Slim, etc depending on your technology stack).
• Good understanding of server-side CSS preprocessors (such as Sass, based on project requirements).
• Basic understanding of front-end technologies, such as JavaScript, HTML5 and CSS3
• Familiarity with concepts of MVC, Mocking, ORM, and RESTful.
• A knack for writing clean, readable Ruby code.

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.