MSBI Developer,

The L1 Application Support team is the first line of defense for all production-related customer issues. You will handle customer queries, follow Standard Operating Procedures (SOPs) to resolve incidents, perform preliminary checks, and escalate issues to the Integration Engineering or Development teams when required. This role ensures smooth platform operations, fast response times, and a great customer experience.

Job description: https://drive.google.com/file/d/1MvBp9I_xsheIhmKUwgH8iNPaTydLGwZ1/view?usp=drive_link

Application form: https://docs.google.com/forms/d/e/1FAIpQLSf8CM2g22WLPD9QWxK8o2cdAr_y6PhWzIb-Z0k5sQ59ufdsGQ/viewform?usp=dialog

Responsibilities

1. Incident Handling & Production Support
2. Escalation & Coordination
3. Monitoring & Alerts
4. Documentation & SOP Adherence
5. Customer Interaction

Requirements and Qualifications:

1. Minimum 1 year of experience as App support or product support
2. Basic understanding of APIs, JSON, request/response flow.
3. Ability to read logs and use monitoring tools.
4. Strong communication and customer-handling skills.

Location: Bangalore, Karnataka

Job Summary

We are seeking a talented and experienced Senior Social Media Executive who will be responsible for managing the digital presence and creating brand awareness for our clients. Your primary focus will be to build and engage communities on social media platforms such as Facebook, Instagram, and LinkedIn. You will work closely with our clients, strategize social media campaigns, generate creative ideas, write compelling copy and collaborate with designers to produce visually appealing video and image content.

Responsibilities

• Develop and execute social media strategies to enhance brand visibility and engagement for our clients.
• Create and implement effective social media campaigns across multiple platforms, including Facebook, Instagram, LinkedIn, and others as required.
• Manage social media accounts for clients, including content creation, scheduling, publishing, and monitoring.
• Generate engaging and persuasive copy for social media posts, ads, and other promotional materials.
• Collaborate with the design team to create visually appealing and impactful video and image creatives for social media channels.
• Monitor social media trends, competitor activities, and industry developments to identify new opportunities and improve campaign performance.
• Engage with followers, respond to comments and messages, and foster community growth and interaction.
• Analyze and report on social media metrics, track campaign performance, and provide actionable insights and recommendations to clients.
• Stay up-to-date with emerging social media platforms, tools, and best practices, and implement innovative strategies to drive results.

Requirements

• Master’s/ Bachelor's degree in Digital Marketing, Marketing, Communications, or a related field.
• Proven work experience as a Social Media Specialist or similar role, only in a digital marketing agency.
• In-depth knowledge of social media platforms, algorithms, and best practices.
• Strong understanding of digital marketing concepts, including branding, content marketing, and community management.
• Proficient in using social media management tools, analytics platforms, and content scheduling platforms.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Creative mindset with the ability to generate innovative ideas for social media campaigns.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Strong analytical skills with the ability to interpret data and extract actionable insights.
• Experience with video and image editing tools is a plus.
• Passion for staying up-to-date with the latest social media trends and industry developments
• Demonstrated leadership abilities, with experience managing a team of Social Media specialists.

• Experience Level: Min 2+ years

• JavaScript and react.

• RESTful API’s, basic HTTP knowledge, GET/POST.

• Experience using technologies like React, Redux, TypeScript, modern CSS frameworks and web pack.

• Good Communication Skills

Skills:

• 8+ years of software development experience using traditional software development life cycle methodologies (covering requirements, design, development, testing and Implementation of n-tier architecture)
• Extensive experience with object-oriented software development methodologies and practices. Strong in following technologies
• OOAD/OOPS/UML, Design Patterns, MVC, Spring, Hibernate, Java, J2EE
• UI technologies AngularJS, HTML5, CSS3, java script library, Ajax and other UI frameworks
• Exposure to component model design, SOA, open sources framework/tools
• Web Services, JMS, XML, SQL& Oracle
• Must have exposed with Test Driven Development/Re-factoring ideas/ Domain driven design patterns/continuous integration/Build Automation / Data-Mapper framework/Mocks.

Good to Have: Microservices

Competencies:

• Experience in developing platforms or frameworks, components
• Excellent knowledge of the open source software/ tools/ technologies

• Creating vendor-wise PO based on the total production requirement
• Raising PO to the vendors and following up with them for timely dispatch
• Managing the dispatches and deliveries of the items being ordered to the vendors
• Engaging with the logistics service providers to ensure timely delivery of the goods
• Supervising QC of the items received at factory
• Identifying the gaps in invoice and actual receipt and escalating to senior management
• Identifying new vendors for the required raw materials

Desired Candidate Profile

• Bachelor’s Degree
• Good Hindi speaking skills
• Knowledge in Kannada
• Strong learning and ‘can-do’ attitude
• Experience of working in factory or warehouse
• Good verbal communication skills
• Ability to multi-task 
• Excellent command over MS Excel

Desired Candidate Profile

• A Bachelor’s degree in Business or related field or an MBA
• A minimum of 3 years’ experience in business analysis or a related field
• Exceptional analytical and conceptual thinking skills
• The ability to influence stakeholders and work closely with them to determine acceptable solutions
• Excellent documentation skills
• Fundamental analytical and conceptual thinking skills
• Experience creating detailed reports and giving presentations
• Competency in Microsoft applications including Word, Excel, PowerPoint and Outlook
• Excellent planning, organizational and time management skills

Responsibilities:

• Resolve complex technical issues and make design decisions to meet the critical requirements of scalable, highly available, multi-tenant enablement of services in the cloud.
• Independently investigate, present options, review and implement completely new functionality OR re-architect an existing solution to meet growing needs
• You will work closely with other development teams, product management, UX, and QA to define and implement a new product offering while ensuring continued functionality.
• Work with various external (application) teams to integrate with the product and help guide the integration.
• You will implement solutions that include database schema, business logic, and some presentation layer work.
• You will use existing methods and best practices in the software industry to create features and platforms with the highest levels of security, reliability, efficiency, and scalability.
• Experience mentoring senior developers.

Requirements:

• 8+ years of experience in software development experience with a proven track record of making technical decisions
• 8+ years of experience in coding in more than one programming language, e.g. Python, GoLang, node.js, etc
• Intimate working understanding of modern web applications from the database to browser
• Intimate understanding of MongoDB and extensive experience with database-driven applications
• Great problem-solving skills and ability to abstract functional requirements
• Excellent communicator in both technical and non-technical contexts
• Experience designing and improving complex software applications
• Experience coaching and mentoring developers at various levels of experience
• You have a sound understanding of programming fundamentals & their application to highly scalable web-based systems.
• You have successfully led a small agile team.