Java Application Support

About the role:

For a Customer Experience Inbound executive, we are looking for an enthusiastic, driven, and motivated individual - ideally a people person,

who will be able to -

• Respond to customer queries in a timely and accurate way, via phone, email, or chat. Make the customers feel at ease and let them know that we’ve got their back.
• Identify customer needs and help them provide a 360-degree experience.
• Be part of the blended process, i.e. Inbound calls, Outbound calls, Chats, or e-mails as and when required.
• Handle Escalations of all types and nature.
• Handle E-commerce channels.
• To perform all duties to a high standard of customer care in attitude, approach, and resolution.

Pre-requisites

• A chance to earn monthly as well as annual incentives.
• Proficiency in English and Hindi.
• Excellent knowledge of MS Office, Excel, and PowerPoint
• Fast learner with and passion for sales and an understanding of negotiation techniques
• Self-motivated with a results-driven approach
• Graduate degree

Domain: Automation Testing – Selenium Job Purpose • Thought leadership - Consult with the client and setup/guides a team to strategize, design, implement and run automation solution supporting variety of applications • Technical leadership - Identify, evaluate, recommend, and optimize current automated testing processes and tools • Define and implement test automation strategy including roadmap, tools, framework, and approach across project teams • Oversee technological delivery of the recommended automation solution roadmap across project teams • setting up end to end QA processes across Requirement Analysis,Test Strategy/Design and Test reporting • Participate in design and architectural reviews of proposed automation solutions across project teams • Designing & implementing enterprise wide QA strategy for variety of clients including complex applications across multiple tech stacks (involving both functional and automation testing) • Planning, estimating (should be aware of robust models and how to use them) and tracking team’s work • Status reporting: Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status etc. • Mentors/guides the team on technical knowhow • Adhere to company project standards and guidelines Mandatory Skills & Experience • 10-14 years of overall testing experience and atleast 4+ years of in-depth experience in establishing test automation frameworks, evaluating tools, and implementing continuous testing strategy • Hands on framework development for a Green Field Project • Strong hands on experience in Java/JavaScript programming languages; java collection frameworks • Strong experience on QA Automation tools such as Selenium/Cucumber/Appium/SOAPUIetc. • Strong exposure on UI or API automation, hands on Webservices/Microservices automation • Experience in CI/CD tools, such as Gitlab(preferable) / Jenkins • Experience in Cloud tech preferably AWS • Experience on Cloud Platforms such as Sauce Labs, Perfecto • Functional tools like Selenium (mandate), Webdriver IO, NightWatchJS, etc • Should have basic knowledge of JMeter or any other equivalent Performance testing tool • Sound Knowledge of methodologies and approaches such as Agile, BDD, DevOps etc. • Industry experience on Financial Services is preferred. About US Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value Additional Information • Gender Neutral Policy • 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai) • Generous parental leave and new parent transition program • Flexible work arrangements • Employee Assistance Programs to help you in wellness and well bein

This is a part-time / Freelance opportunity

Vai Ra is a fine jewelry start-up based in Hyderabad. Founded in 2022, we are a digital-first D2C brand offering lab-grown diamond and moissanite jewelry. We are looking for a part-time/freelance digital marketing consultant who will work closely with the founders to drive the digital marketing activities.

Sales are the lifeline for a start-up, so ROAS and sales will be the main KPI. All the efforts of the person in this role should focus on maximizing sales through our campaigns. This will also fuel your growth within the organization. This role requires creative thinking to design profitable sales campaigns outside the "big agency" thought process. Our key performance indicator is Return on Ad Spend (ROAS) with a target of 12X. This target is achievable given our product range from 35k to 1 lac.

What would you be doing?

• Develop interactive ads with the available creative content. Our primary source of the content is photos and videos of real products (not photoshoots with models). You should be able to use these materials to build, test, and run your creative campaigns.
• Create interactive landing pages using Shopify-compatible apps
• Manage Google Ads and Meta ads campaigns independently, from strategy to optimization. You should be able to take complete ownership of the campaigns. Your performance will be measured by the sales reflected in your weekly dashboards.
• Manage email, WhatsApp, and SMS campaigns. These campaigns need to be designed daily, and you should be able to show revenue and Click-Through Rate (CTR) for them, similar to other paid advertising campaigns.
• Campaign management and optimization will be an integral part of this role. You should have good domain knowledge to detect and rectify technical problems across all ad tech tools, such as Google, Meta, and Bik.
• Implement exit popups, generate leads, and use these leads to create FOMO campaigns in regular intervals

Domain skills you must have to apply for this role:

• Google Ads
• Google Analytics
• Meta Facebook Business Manager
• Bik or similar marketing platforms
• Shopify

Other requirement for the role:

• You should be able to design sales campaigns that sell. We don't spend millions on campaigns. So you should be able to set aside the vanity metrics and be creative enough to create campaigns that mean the most for a startup
• You should be able to do everything from strategizing to running the campaigns without much supervision. Just like you, we dislike micromanagement.
• You’re organized with a high attention to detail: You’ll be managing all our ad campaigns

Experience

• 1-2 years experience in a performance marketer role
• Experience in managing campaigns for a luxury/lifestyle brand with high ticket orders is highly preferable
• Ability to work remotely (This is as much a skill as a perk)

Time commitment

• 20 hours per week

Why should you apply

• You will be our first digital marketer with a scope of making a great impact on a growing company
• Join a small team where every idea matters and a place that can take your skills to the next level
• Have an inside view of how D2C marketing works

Synapsica is a growth stage HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective, while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don’t have to rely on cryptic 2 liners given to them as diagnosis.

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyze medical images and create 2.0 of advanced radiologist reporting.

We are backed by Y Combinator and other investors from India, US and Japan. We are proud to have GE, AIIMS, the Spinal Kinetics as our partners.

Join us, if you find this as exciting as we do!

Description:

We are looking for a skilled computer programmer who is comfortable with both front and back end programming. Hands-on with UI and server-side is highly desirable.

You will get hands-on experience in the latest technologies and skills including product design and architecture. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment.

Responsibilities:
- Work alongwith teams and product managers to ideate software solutions. 
- Design, build and develop front end application features.
- Design, build and develop microservices and backend server applications.
- Designing and scaling databases and servers.
- Ensuring analysis, efficiency, responsiveness and cross-platform compatibility of applications through captured  metrics, testing frameworks, and debugging methodologies.
- Owning and delivering end-to-end products, features, enhancements.
- Hands-on coding and development.
- Technical documentation through all stages of development

Requirements:
- Degree in Computer Science or related discipline with 6-10 years of experience.
- Hands on with Reactjs or similar framework/library.
- Proficiency with server side languages such as Nodejs, Python.
- Proficiency with at least one no-sql database such as MongoDB.
- Good understanding of CI/CD processes.
- Excellent verbal communication skills.
- Good problem solving skills.
- Attention to detail.
- Very high sense of ownership.
- Deep interest and passion for technology

• Create compelling and effective logos, designs, print and digital media.

• Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends.

• Participate and brainstorm with the team about the ideas of creative designing for social media and all types of Ad formats adhering to company standards

• Demonstrate solid conceptual, visualization, and communication skills during all phases of creative development from enquiry to delivery.

• Create videos for our ventures using any video editing tools.

• Conceptualize, create & design images across digital media on our ventures with readymade live images.

• Design brochures for upcoming projects as and when required.

• Create printable format ads for any outdoor advertising of our projects when required.

• Able to design creatives in a unique, trendy and impressive way.

• Looking engineers with 3 - 4 years of experienced embedded software and embedded Linux developers
• Design and implement Embedded Linux based applications
• Design and implement embedded software for telematics and IoT products
• Code review and optimization
• Develop board support packages for new hardware designs
• Provide customization and field support
• Closely work with the hardware development team

Requirements:

• BE/BTech in ECE, EEE or CS
• 3 - 4  years of experience in embedded software and embedded Linux development
• Good working experience in Linux applications and drive development
• Good C programming skills
• Good knowledge of OS programming
• Familiarity with configuration management tools
• Good communication skills