KarmaLife
https://karmalife.aiAbout
Connect with the team
Company social profiles
Jobs at KarmaLife
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Amazon Web Services (AWS)
PythonWHAT WE DO?
http://karmalife.ai/">KarmaLife (Onionlife Private Limited) is a financial solution that addresses the unmet liquidity needs of India’s gig and contract workforce. KarmaLife captures real-time data associated with work and financial transactions, and applies machine learning & AI to viably provide relevant, affordable and easy-to-use financial services, including credit, savings and insurance. KarmaLife partners with employers and aggregators of blue collar workers to package these services as financial wellness benefits that in turn enhance worker productivity and retention.
To learn more about the solution, watch this 3 min https://www.youtube.com/watch?v=EUbj29GAOeA&;feature=youtu.be">video
WHAT YOU SHALL DO?
We are looking for someone who can provide astute technical support. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. This is a high-impact role that will provide a well-rounded perspective on the Finance Products at http://karmalife.ai/">KarmaLife and brings with it, the opportunity to collaborate and interact with multi-functional teams inside Karmalife and at the partner organization.
- Performs diagnostics and maintenance of Applications
- Configures and troubleshoots backend Applications
- Performs customer request/problem identification and follows defined procedures to resolve correctly.
- Does incident tracking and takes necessary action to resolve the issue
- Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
- You will have direct communication with client’s teams and will liaise closely with internal teams to reproduce and resolve issues.
- Managing communication channels, such as e-mail, phone and other support management applications.
- Maintaining high customer satisfaction ratings and service level agreements
- May complete and resolve non-call customer contact requests received by web or email
WHO WE ARE LOOKING FOR?
We are looking for someone Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Candidates who share our vision of building inclusive FinTech for India’s fast-growing gig economy.
An ideal candidate would have the following qualifications:
- Education in an IT background or 2+ years of working experience with Linux/Unix environments.
- Knowledge of AWS or other Public Cloud Platform
- Scripting with BASH or Python - intermediate level
- Log parsing and analysis
- Flexibility in using different technologies/platforms
An ideal candidate would have the following skills:
- Oral & written: To communicate technical issues, no matter the customer's background or experience level & to provide step-by-step technical help, both written and verbal.
- Problem articulation: Ability to ask+articulate customer problems & translate a solution.
- High on ownership: Motivated and enthusiastic to discover and learn new technologies + disciplined
- Team player: Is able to shift between coordination, cooperation and collaboration quickly.
5. Agility: Ability to quickly assess the situation and display a strong bias for action.
Location: Bangalore is preferred
Bonus: If you have experience working with B2B startups & technical client support roles
Perks of working at Karmalife:
- We offer competitive compensation, unparalleled growth & learning, and the upside of an early stage company.
- We take growth & learning seriously, you will have excellent mentors.
- Looking to own something from your early days , karmalife is your best bet then, we appreciate and reward ownership.
Similar companies
About the company
NonStop io Technologies Pvt. Ltd.est. in 2015 is a software product development company.We invest in our client’s vision, build the technology and make sure the end-product is in alignment with their end business goals over short and the long term.
Jobs
16
About the company
Jobs
10
About the company
About Us
Incubyte is an AI-first software development agency built on the principles of software craftsmanship—where how we build is just as important as what we build. We partner with organizations across stages, from enterprises looking to scale and modernize to early-stage founders bringing new ideas to life.
At Incubyte, AI is deeply integrated across the software development lifecycle to drive speed, efficiency, and smarter outcomes. Guided by Software Craftsmanship values and Extreme Programming practices, we combine high velocity with disciplined engineering to deliver reliable, high-impact solutions.
We don’t just build software—we incubate dedicated engineering teams. From designing systems to shaping team structures and organizational strategy, we enable our clients to launch and scale products that are relevant today and resilient for the future.
Whether you’re scaling an existing product, building from scratch, or optimizing manual processes, we help you move faster with confidence:
- Scale and modernize your product
- Launch quickly and iterate continuously
- Automate processes for non-linear growth
- Build systems that are stable, predictable, and measurable
Our approach is rooted in ownership. As a DevOps-driven organization, our engineers take responsibility for the entire lifecycle—from development to release—ensuring quality at every step.
Founded by product professionals, we bring a strong product mindset into services. We’re driven by curiosity, continuous learning, and a passion for building great software the right way.
We’re always looking for people who care deeply about code, craftsmanship, and growth. Join us if you’re excited to build, learn, and make an impact.
Jobs
10
About the company
TestMu AI (formerly LambdaTest) is the world’s first full-stack Agentic AI Quality Engineering Platform.
We built TestMu AI for a reality where software is written by AI and must be shipped at machine speed.
Jobs
17
About the company
At TheBlueOwls, we are passionate about harnessing the power of data analytics and artificial intelligence to transform businesses and drive innovation. With a team of experts and cutting-edge technology, we help our clients unlock valuable insights from their data and leverage AI solutions to stay ahead in today's competitive landscape.
Our Founder
Our company was founded by Puran Ticku, an ex-Microsoft Architect with over 20+ years of experience in the field of data and digital health. Puran Ticku has a deep understanding of the potential of data analytics and AI and has successfully led transformative solutions for numerous organizations.
Our Expertise
We specialize in providing comprehensive data analytics services, helping businesses make data-driven decisions and uncover hidden patterns and trends. With our advanced AI capabilities, we enable our clients to automate processes, enhance productivity, and gain a competitive edge in their industries.
Our Approach
At TheBlueOwls, we believe that the key to successful data analytics and AI implementation lies in a holistic approach. We work closely with our clients to understand their unique challenges and goals, and tailor our solutions to meet their specific needs. Our team of skilled professionals utilizes state-of-the-art technology and industry best practices to deliver exceptional results.
Our Commitment
We are committed to delivering the highest level of quality and value to our clients. We strive for excellence in every project we undertake, ensuring that our solutions are not only effective, but also scalable and sustainable. With our deep domain expertise and customer-centric approach, we are dedicated to driving success for our clients and helping them achieve their business objectives.
Contact us today to learn more about how TheBlueOwls can empower your organization with data analytics and AI solutions that drive growth and innovation.
Jobs
5
About the company
Jobs
19
About the company
Jobs
34
About the company
Jobs
2