KarmaLife
https://karmalife.aiAbout
Connect with the team
Company social profiles
Jobs at KarmaLife
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Amazon Web Services (AWS)
PythonWHAT WE DO?
http://karmalife.ai/">KarmaLife (Onionlife Private Limited) is a financial solution that addresses the unmet liquidity needs of India’s gig and contract workforce. KarmaLife captures real-time data associated with work and financial transactions, and applies machine learning & AI to viably provide relevant, affordable and easy-to-use financial services, including credit, savings and insurance. KarmaLife partners with employers and aggregators of blue collar workers to package these services as financial wellness benefits that in turn enhance worker productivity and retention.
To learn more about the solution, watch this 3 min https://www.youtube.com/watch?v=EUbj29GAOeA&;feature=youtu.be">video
WHAT YOU SHALL DO?
We are looking for someone who can provide astute technical support. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. This is a high-impact role that will provide a well-rounded perspective on the Finance Products at http://karmalife.ai/">KarmaLife and brings with it, the opportunity to collaborate and interact with multi-functional teams inside Karmalife and at the partner organization.
- Performs diagnostics and maintenance of Applications
- Configures and troubleshoots backend Applications
- Performs customer request/problem identification and follows defined procedures to resolve correctly.
- Does incident tracking and takes necessary action to resolve the issue
- Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
- You will have direct communication with client’s teams and will liaise closely with internal teams to reproduce and resolve issues.
- Managing communication channels, such as e-mail, phone and other support management applications.
- Maintaining high customer satisfaction ratings and service level agreements
- May complete and resolve non-call customer contact requests received by web or email
WHO WE ARE LOOKING FOR?
We are looking for someone Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Candidates who share our vision of building inclusive FinTech for India’s fast-growing gig economy.
An ideal candidate would have the following qualifications:
- Education in an IT background or 2+ years of working experience with Linux/Unix environments.
- Knowledge of AWS or other Public Cloud Platform
- Scripting with BASH or Python - intermediate level
- Log parsing and analysis
- Flexibility in using different technologies/platforms
An ideal candidate would have the following skills:
- Oral & written: To communicate technical issues, no matter the customer's background or experience level & to provide step-by-step technical help, both written and verbal.
- Problem articulation: Ability to ask+articulate customer problems & translate a solution.
- High on ownership: Motivated and enthusiastic to discover and learn new technologies + disciplined
- Team player: Is able to shift between coordination, cooperation and collaboration quickly.
5. Agility: Ability to quickly assess the situation and display a strong bias for action.
Location: Bangalore is preferred
Bonus: If you have experience working with B2B startups & technical client support roles
Perks of working at Karmalife:
- We offer competitive compensation, unparalleled growth & learning, and the upside of an early stage company.
- We take growth & learning seriously, you will have excellent mentors.
- Looking to own something from your early days , karmalife is your best bet then, we appreciate and reward ownership.
Similar companies
About the company
We design and develop the most innovative solutions for your users!
Navtech offers a full range of software development services to make things better for the enterprises and companies we work with. No matter how diverse or complex the needs are, we've got you covered. We turn your ideas into practical solutions using the most advanced technology stack available for mobile and web.
Jobs
7
About the company
Who are we?
Trendlyne is a funded, profitable products startup in the financial markets space. We have cutting-edge analytics products built for Indian and US customers, for stock markets and mutual funds.
Our founders are IIT + IIM graduates, with strong tech and marketing experience. We have top finance and management experts on the Board of Directors.
What do we do?
We build best in class analytics in the US and Indian stock market space. Organic growth in B2B and B2C products have already made the company profitable. We deliver 1 billion+ APIs every month to B2B customers, and have a B2C website and app.
Visit us at trendlyne.com, or look for the Trendlyne mobile app on the Google Play Store:
https://play.google.com/store/apps/details?id=com.trendlyne.markets
We are a great place to work
We have a culture where you are building something awesome, and your work makes a difference. Full-time employees get paid leave, parental leave, medical insurance, and employee stock options.
We invest in your learning and check in with you to help you meet your career goals. We keep regular hours and don't work on weekends.
Jobs
4
About the company
Established in 2015, Ideas to Impacts (i2i) is a purpose-driven cutting edge global technology solutions provider, headquarter in Pune, India. i2i offers specialized technology solutions in the fields of Software Product Engineering, Digital Transformation, Cloud, IoT, Cybersecurity, SAP, Artificial Intelligence/ Machine Learning, Data Annotation, Robotic Process Automation (RPA), and other emerging technologies, across industry segments. Also, recognizing the need for a hybrid work environment in the post-pandemic world, i2i has introduced an innovative operating model as an offering, Work From Home-town (WFHT®). WFHT® aims to equip global tech providers with the ability to operate from home-town (non-metros and small towns) offices. At i2i, we deliver solutions to our global and domestic customers, through our pioneering ‘Smart Town Model (STM)’, designed to ensure, teams across i2i are equipped to deliver best-in-class service quality to our customers. In the Smart Town Model (STM), customer management, architecture, design and mentoring related functions are handled by senior associates, based out of metro cities, while engineering, development, and support related activities are performed by Talent teams based out of Tier 2 and Tier 3 towns. This helps i2i deliver enhanced value to its customer, while significantly improving the quality of life of our talent and materially transforming communities. The model focuses on a three-pronged approach, to create value for the Customers, Talent, and Community.
Jobs
2
About the company
Jobs
4
About the company
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
Jobs
497
About the company
We help companies of all sizes from Startups to Unicorns in building and deploying scalable, future-ready solutions.
Jobs
2
About the company
Quanteon Solutions is a technology firm specializing in the intersection of US-based strategic oversight and high-caliber global delivery. Founded and led by a veteran CTO and Chief Architect, we provide the scalability of offshore development with the technical precision and accountability of a domestic partner.
𝗧𝗵𝗲 𝗣𝗿𝗼𝗱𝘂𝗰𝘁-𝗢𝘄𝗻𝗲𝗿 𝗔𝗱𝘃𝗮𝗻𝘁𝗮𝗴𝗲 We are not just a service vendor; we are product founders. Because we develop and maintain our own proprietary platforms—including ReachMyDr and Mainer—our engineering teams understand that software must prioritize operational flow, security, and long-term scalability over mere task completion. We bring this same builder’s mindset to every client engagement.
𝗖𝗼𝗿𝗲 𝗖𝗮𝗽𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
* 𝗚𝗹𝗼𝗯𝗮𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀: Full-lifecycle software development and infrastructure support via a seamless onshore/offshore integration model.
* 𝗛𝗶𝗴𝗵-𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴: Deep expertise in building secure, scalable systems for Healthcare, Federal, and Commercial enterprises.
* 𝗔𝗜 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Leveraging focused AI models (such as MAINER) to eliminate manual bottlenecks in complex business transitions.
At Quanteon, we focus on the transitions where efficiency is typically lost, ensuring that technology serves as a driver for growth rather than a source of friction.
Jobs
4
About the company
Jobs
3
About the company
VIVANET delivers cutting-edge artificial intelligence solutions that empower your business to innovate faster and achieve exceptional results.
Jobs
1
About the company
i2b is a venture studio building AI-first consumer and B2B technology companies, partnering with founders to create scalable enterprise platforms and product-led businesses.
Founded by Deepak Gullapalli, i2b operates across AI-driven consumer products, scalable B2B SaaS platforms, and early-stage startup incubation, combining operating expertise, strategic capital, and hands-on mentorship to turn strong ideas into durable, high-growth companies while building the next generation of intelligent consumer and enterprise products.
Jobs
3