KarmaLife
https://karmalife.aiAbout
Connect with the team
Company social profiles
Jobs at KarmaLife
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Amazon Web Services (AWS)
PythonWHAT WE DO?
http://karmalife.ai/">KarmaLife (Onionlife Private Limited) is a financial solution that addresses the unmet liquidity needs of India’s gig and contract workforce. KarmaLife captures real-time data associated with work and financial transactions, and applies machine learning & AI to viably provide relevant, affordable and easy-to-use financial services, including credit, savings and insurance. KarmaLife partners with employers and aggregators of blue collar workers to package these services as financial wellness benefits that in turn enhance worker productivity and retention.
To learn more about the solution, watch this 3 min https://www.youtube.com/watch?v=EUbj29GAOeA&;feature=youtu.be">video
WHAT YOU SHALL DO?
We are looking for someone who can provide astute technical support. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. This is a high-impact role that will provide a well-rounded perspective on the Finance Products at http://karmalife.ai/">KarmaLife and brings with it, the opportunity to collaborate and interact with multi-functional teams inside Karmalife and at the partner organization.
- Performs diagnostics and maintenance of Applications
- Configures and troubleshoots backend Applications
- Performs customer request/problem identification and follows defined procedures to resolve correctly.
- Does incident tracking and takes necessary action to resolve the issue
- Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
- You will have direct communication with client’s teams and will liaise closely with internal teams to reproduce and resolve issues.
- Managing communication channels, such as e-mail, phone and other support management applications.
- Maintaining high customer satisfaction ratings and service level agreements
- May complete and resolve non-call customer contact requests received by web or email
WHO WE ARE LOOKING FOR?
We are looking for someone Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Candidates who share our vision of building inclusive FinTech for India’s fast-growing gig economy.
An ideal candidate would have the following qualifications:
- Education in an IT background or 2+ years of working experience with Linux/Unix environments.
- Knowledge of AWS or other Public Cloud Platform
- Scripting with BASH or Python - intermediate level
- Log parsing and analysis
- Flexibility in using different technologies/platforms
An ideal candidate would have the following skills:
- Oral & written: To communicate technical issues, no matter the customer's background or experience level & to provide step-by-step technical help, both written and verbal.
- Problem articulation: Ability to ask+articulate customer problems & translate a solution.
- High on ownership: Motivated and enthusiastic to discover and learn new technologies + disciplined
- Team player: Is able to shift between coordination, cooperation and collaboration quickly.
5. Agility: Ability to quickly assess the situation and display a strong bias for action.
Location: Bangalore is preferred
Bonus: If you have experience working with B2B startups & technical client support roles
Perks of working at Karmalife:
- We offer competitive compensation, unparalleled growth & learning, and the upside of an early stage company.
- We take growth & learning seriously, you will have excellent mentors.
- Looking to own something from your early days , karmalife is your best bet then, we appreciate and reward ownership.
Similar companies
About the company
At Vapronix Web, we’re on a mission to change how the world experiences digital fun. As one of India’s fastest-growing gaming startups, we create original games, interactive quizzes, and engaging digital products for a global audience, reaching 200+ countries in 45+ languages.
We’re not just building products, we’re building a brand with real impact. Our team thrives on fresh ideas, bold experimentation, and solving real challenges in digital entertainment. We value innovation, agility, and a genuine passion for technology.
Why work with us?
- Make an Impact: See your code, designs, and ideas reach millions of users worldwide.
- Startup Culture: Enjoy flat hierarchies, open feedback, and ownership from day one.
- Cutting-Edge Work: From AI-driven puzzles to viral social quizzes, you’ll work on products that are ahead of the curve.
- Learn & Grow: Collaborate with talented professionals and accelerate your growth in a fast-paced, supportive environment.
- Diversity & Inclusion: We celebrate individuality and foster a culture where everyone feels empowered.
Our Mission:
To continuously redefine the sources of digital entertainment for the global audience by building unique and branded digital assets that are entertaining, engaging, and simple to consume.
Ready to work at the intersection of creativity and technology?
Join Vapronix Web, where your work truly matters, and the next big thing in entertainment is always in the making.
Jobs
1
About the company
Among the multitude of healthcare IT companies, HealthAsyst has the required expertise in the US healthcare domain helping us offer world class healthcare IT services & solutions with improvement in productivity and efficiency.
HealthAsyst® is currently a leading provider of IT services to some of the largest healthcare IT vendors in the United States.
We bring the value of cutting-edge technology through our deep expertise in product engineering, custom software development, testing, large-scale healthcare IT implementation and integrations, on-going maintenance and support, BI & Analytics, and remote monitoring platforms.
As a true partner, we help our customers navigate a complex regulatory landscape, deal with cost pressures, and offer high-quality services. As a healthcare transformation agent, we enable innovation in technology and accelerate problem-solving while delivering unmatched cost benefits to healthcare technology companies.
Since 1999, HealthAsyst IT Services has been delivering technology solutions through a systematic, consultative approach to prestigious healthcare tech companies.
Jobs
3
About the company
Jobs
24
About the company
Jobs
42
About the company
AI that writes Credit Reports on its own !!
AbleCredit is a friendly, supportive credit assistant. It generates Credit Appraisal Memos based on your policies, without any human intervention.
Jobs
3
About the company
OneSpider Technologies LLP is a leading provider of software and mobile application solutions for the Pharma and FMCG sector. Our products help distributors and retailers streamline operations.
Jobs
1
About the company
LeapFrog Enterprises is a global leader in educational-toys and children’s learning technology. Their mission: turn playtime into meaningful growth time by combining cutting-edge educational expertise with engaging technology and beautifully designed toys.
Founded in the mid-1990s, LeapFrog has built a portfolio of products that span from early childhood through grade-school learning: tablets, reading/writing systems, interactive toys and apps.
They’re headquartered in Emeryville, California and operate internationally.
Jobs
2
About the company
We started with a simple question: w̲h̲a̲t̲ i̲f̲ y̲o̲u̲r̲ t̲e̲a̲m̲ c̲o̲u̲l̲d̲ f̲o̲c̲u̲s̲ o̲n̲ w̲h̲a̲t̲ t̲h̲e̲y̲ l̲o̲v̲e̲ m̲o̲s̲t̲?̲
𝐎𝐮𝐫 𝐚𝐧𝐬𝐰𝐞𝐫:
AI voice employees that handle the work nobody wants to do. Customer calls at 11 PM. Follow-ups that slip through the cracks. Onboarding that takes forever. These aren't just tasks—they're the things that keep great people from doing great work.
𝐖𝐡𝐚𝐭 𝐰𝐞'𝐯𝐞 𝐥𝐞𝐚𝐫𝐧𝐞𝐝:
The best technology feels invisible. Our AI employees don't feel like software—they feel like that reliable teammate who just gets things done. No hand-holding, just consistent results that make everyone's day better.
𝐇𝐨𝐰 𝐰𝐞 𝐭𝐡𝐢𝐧𝐤 𝐚𝐛𝐨𝐮𝐭 𝐢𝐭:
This isn't about replacing anyone. It's about giving your team superpowers. When AI handles the repetitive conversations, your people can focus on solving problems, building relationships, and creating things that matter.
𝐖𝐡𝐚𝐭 𝐝𝐫𝐢𝐯𝐞𝐬 𝐮𝐬:
Every business has incredible people doing mundane work. We think that's backwards. So we built AI employees that free up human potential—one conversation at a time.
We're not trying to change the world overnight. We're just making tomorrow a little better than today, for teams who believe work should be meaningful.
Ready to give your team superpowers?
Jobs
1
About the company
Forbes Advisor is a global consumer-finance platform under the Forbes brand, dedicated to simplifying decisions around money, insurance, loans, banking, real estate and more. Its mission is “Smart Financial Decisions Made Simple.”
The site publishes deep research-backed reviews, product comparisons, advice and guides — all of which help people make confident financial choices.
Headquartered in Jersey City, New Jersey (US) at 499 Washington Blvd
Jobs
5
About the company
PalTech is an IT consulting firm specializing in digital transformational services for small, medium, and large organizations across industries. PalTech is driven by a core team of veteran innovation-hungry engineers who are fueled by the success stories we create for our customers through our services.
We deliver impeccable product engineering expertise in the latest technologies and platforms while assuring speed-to-market with agile development methodologies
Jobs
2
