
WHAT WE DO?
http://karmalife.ai/">KarmaLife (Onionlife Private Limited) is a financial solution that addresses the unmet liquidity needs of India’s gig and contract workforce. KarmaLife captures real-time data associated with work and financial transactions, and applies machine learning & AI to viably provide relevant, affordable and easy-to-use financial services, including credit, savings and insurance. KarmaLife partners with employers and aggregators of blue collar workers to package these services as financial wellness benefits that in turn enhance worker productivity and retention.
To learn more about the solution, watch this 3 min https://www.youtube.com/watch?v=EUbj29GAOeA&feature=youtu.be">video
WHAT YOU SHALL DO?
We are looking for someone who can provide astute technical support. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. This is a high-impact role that will provide a well-rounded perspective on the Finance Products at http://karmalife.ai/">KarmaLife and brings with it, the opportunity to collaborate and interact with multi-functional teams inside Karmalife and at the partner organization.
- Performs diagnostics and maintenance of Applications
- Configures and troubleshoots backend Applications
- Performs customer request/problem identification and follows defined procedures to resolve correctly.
- Does incident tracking and takes necessary action to resolve the issue
- Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
- You will have direct communication with client’s teams and will liaise closely with internal teams to reproduce and resolve issues.
- Managing communication channels, such as e-mail, phone and other support management applications.
- Maintaining high customer satisfaction ratings and service level agreements
- May complete and resolve non-call customer contact requests received by web or email
WHO WE ARE LOOKING FOR?
We are looking for someone Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Candidates who share our vision of building inclusive FinTech for India’s fast-growing gig economy.
An ideal candidate would have the following qualifications:
- Education in an IT background or 2+ years of working experience with Linux/Unix environments.
- Knowledge of AWS or other Public Cloud Platform
- Scripting with BASH or Python - intermediate level
- Log parsing and analysis
- Flexibility in using different technologies/platforms
An ideal candidate would have the following skills:
- Oral & written: To communicate technical issues, no matter the customer's background or experience level & to provide step-by-step technical help, both written and verbal.
- Problem articulation: Ability to ask+articulate customer problems & translate a solution.
- High on ownership: Motivated and enthusiastic to discover and learn new technologies + disciplined
- Team player: Is able to shift between coordination, cooperation and collaboration quickly.
5. Agility: Ability to quickly assess the situation and display a strong bias for action.
Location: Bangalore is preferred
Bonus: If you have experience working with B2B startups & technical client support roles
Perks of working at Karmalife:
- We offer competitive compensation, unparalleled growth & learning, and the upside of an early stage company.
- We take growth & learning seriously, you will have excellent mentors.
- Looking to own something from your early days , karmalife is your best bet then, we appreciate and reward ownership.

About KarmaLife
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Key Skills:
IBM Maximo (MAS 8.x preferred)
Java, Oracle 12c+, WebSphere
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Experience leading tech teams and working with clients
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Job Title : Senior MERN Stack Developer with Blockchain Expertise
Location : Indore, MP
Experience : 3-8 years
Job Type : Full-time, On-site
Job Description :
We're seeking a seasoned Senior MERN Stack Developer with a strong focus on blockchain technology to join our innovative team in Indore. As a Senior MERN Stack Developer, you'll play a pivotal role in crafting and implementing cutting-edge blockchain solutions using the MERN stack. Your expertise will contribute to the development of secure, scalable, and decentralized applications. If you're passionate about blockchain technology, possess extensive MERN stack experience, and thrive in a collaborative environment, we encourage you to apply and be a key player in our transformative projects.
Requirements :
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Skills :
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- Next.js (knowledge preferred but not mandatory)
- WordPress/Shopify experience (preferred)
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If you're ready to take on exciting challenges and contribute to groundbreaking projects, apply now and join us in shaping the future of blockchain technology.
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No of Opening: 7
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· Good organizational skills.
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Must Have Skills:
• Good experience in Pyspark - Including Dataframe core functions and Spark SQL
• Good experience in SQL DBs - Be able to write queries including fair complexity.
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Skills: End-to-End Sales & Leadership
Location: Jaipur, Rajasthan
Salary: 12-18 LPA (Negotiable)
References are highly appreciated.
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Handling various business operations at state level including but not limited to divisions of sales, collection, credit, operations etc
- Creating a strategic roadmap and execution plan of the entire portfolio of microfinance institutions at the state level
- Developing a business plan for the state to open new branches, setting goals for customer & business growth (disbursement & loan outstanding) of new branches and monitoring them with the help of AMs
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- Ensuring that the monthly, quarterly and yearly business targets are achieved as per plan
- Studying and analyzing the market size, competition etc. of the assigned geography and reporting the findings and recommendations to the management
- Handling escalations/concerns raised at various levels be it internal or from external sources
- Guiding and overseeing the end-to-end activities involved in branch setup
- Recruiting the staff basis the hiring requirement of the branch
- Guiding and leading a team of specialists who will be handling MFI portfolios
- Participating and sharing insights and relevant feedback in the performance appraisal process with team members for their growth & development
- Working closely with internal as well as external stakeholders and also responsible for MIS preparation and reporting the same to the business in regular intervals
- Ensuring adherence to Audit / Compliance as per company Standards and also compliance of related rules, laws & regulations
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What you need to have:- Graduation is a must
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About Digichefs
We’ve been reinventing the meaning of digital marketing or rather, advertising in a digital era since 2015. With over 5 years of cumulative marketing experience at the heart of the organization, we enable our clients to grow and meet their business objectives. Our sweet combination of technology, creative communication, and a thought-through execution strategy bolster the marketing vertical in your business center, so that you may focus on the next important item on your list. Let us help you build a recipe for success.
Know more about us:
Check our website http://www.digichefs.com/">www.digichefs.com
Watch our journey so far http://digichefs.in/emailer/digichefs/">Play Showreel - A 180 sec. Sneak Peek
Why Join Digichefs
We are a boutique Digital Marketing Company focused on performance led to creative campaigns.
A tight team of 40 makes us an ideal fit for any brand looking for a partner who can support their marketing setup or accelerate them in their growth stage.
With efficient internal processes & subject expertise in digital, we forge as your extended marketing partner.
Direct access to the founders & the core team, flexibility & agility when situations demand so, clean reporting and transparency at every stage, while completely maintaining the security of your confidential data, are some reasons why our clients love us!
Overview:
The Sr. Performance Marketing Analyst is responsible for planning, optimizing, and executing campaigns to meet and surpass the clients’ success metrics while also supporting the team where needed.
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