Technical Support Engineer

Job ID: J007

About us:

Suntek.Ai is at the forefront of helping eCommerce businesses optimize their operations through

advanced AI solutions and comprehensive eCommerce store management. Our goal is to empower

online retailers with state-of-the-art technology that enhances efficiency and drives growth role

Job Description: Assistant Manager – CRM / Lifecycle Marketing & Analytics (Klaviyo)

Department:

Growth / Marketing

Location:

Remote

Reports to:

Head of Growth / Marketing Lead

Experience:

2–4 years (eCommerce / D2C CRM or lifecycle marketing)

Role overview

Own CRM

strategy + performance

for Email/SMS in

Klaviyo

—with emphasis on

lifecycle journeys,

segmentation strategy, experimentation, and reporting

.

Scope:

This role focuses on lifecycle automation, segmentation, experimentation, and reporting.

Key responsibilities

1) Lifecycle strategy (Flows)



Define lifecycle journeys and flow architecture (triggers, timing, exclusions, suppression,

guardrails)



Prioritize what to build/iterate based on business impact (repeat, conversion, churn

reduction)



Partner with execution resources to implement and QA

3) Segmentation strategy + platform expertise



Build a segmentation framework across lifecycle stage, customer value (RFM/LTV), intent

signals, affinity, engagement/fatigue



Implement segmentation cleanly in Klaviyo (event/property logic, dynamic updates,

exclusions/suppression)



Enable scalable personalization (conditional content/dynamic blocks)

4) Analytics & experimentation



Run a structured experimentation loop: hypothesis → design → run → analyse → decide →

document



Use the right methods: A/B/n, holdouts/control groups, cohort/time comparisons, journey

sequencing tests



Own weekly/monthly CRM reporting with insights + prioritized actions

5) Data collaboration



Ensure event tracking and data quality with Tech/Analytics (view, cart, checkout, purchase,

etc.)



Maintain consent preferences and list hygiene standards

Success metrics (KPIs)



CRM impact: revenue contribution trend, revenue per recipient / engaged subscriber



Flow impact: conversion lift, repeat purchase movement, win back effectiveness



Engagement health: CTR/CTOR trends, unsubscribe/complaint rate (trend-based)

Must-have



Strong hands-on knowledge of

Klaviyo

(flows, segments, templates, reporting/attribution

basics)



eCommerce lifecycle understanding + comfort with numbers



Strong planning, stakeholder management, and crisp communication

Good-to-have



HTML/CSS basics for templates



Shopify/GA4 familiarity; cohort/RFM comfort



SMS strategy experience

What We Offer

• Competitive salary

• Remote work flexibility with a supportive and collaborative team culture.

• Opportunities to work on innovative eCommerce projects with a global impact.

• Support for professional growth through training and development programs.

• Exposure to cutting-edge technology in the eCommerce domain.

Pls fill this form for further interview process :

https://forms.gle/ULfMecsvMAcDbvUN6

 Fresher Most Welcome (Education Background – Marketing only)

 Must have Good Knowledge with Marketing

 Must have Knowledge with Product Sales

 Experience with Product Sales or Marketing (Plus Point)

Location :Coimbatore

Key Responsibilities:

✅ Develop and maintain strong client relationships

✅ Understand client needs and provide tailored solutions

✅ Act as a point of contact for client inquiries and feedback

✅ Collaborate with internal teams to ensure client success

✅ Drive client engagement and retention strategies

What We’re Looking For:

🔹 Proven experience in client relationship management or a similar role

🔹 Freshers can also apply

🔹 Hindi Speaking is must.

🔹 Excellent communication and interpersonal skills

🔹 Strong problem-solving abilities

🔹 A proactive approach and a passion for client satisfaction

🔹 Ability to work collaboratively in a fast-paced environment

About part time job/internship

Are you a dynamic and goal-oriented individual with excellent communication skills in English, Kannada, and Hindi? Join our team at 101kudos as a Sales intern and gain valuable experience in the fast-paced world of sales and marketing.

Key Responsibilities:

1. Assist the sales team in identifying new business opportunities and generating leads.

2. Conduct market research to identify potential clients and their needs.

3. Communicate effectively with clients in English, Kannada, and Hindi to understand their requirements.

4. Support the sales team in preparing proposals and presentations for clients.

5. Help in maintaining client relationships and ensuring customer satisfaction.

6. Participate in sales meetings and training sessions to develop your sales skills.

7. Collaborate with team members to achieve sales targets and contribute to the overall success of the company.

If you are a self-motivated individual with a passion for sales and a strong proficiency in English, Kannada, and Hindi, we want to hear from you! Apply now and take the first step towards a rewarding career in sales with 101kudos.

About 101kudos

101Kudos is your go-to source for comprehensive business solutions. We offer a wide range of services designed to drive growth, innovation, and success. Our expertise includes Marketing Agency services, Business Consultancy, Real Estate advisory, B2B connections, and Freelance solutions. We take pride in creating personalized strategies to meet each client's unique needs, ensuring optimal results and sustainable growth. Whether you want to boost your marketing efforts, streamline your business operations, explore real estate opportunities, establish valuable B2B connections, or access top-tier freelance talent, 101Kudos is here to help your business excel. Get in touch with us today to unlock your business's full potential with our expert services.

(Actually, I'm looking for a candidate to work with the audit team & deal with the purchase dept.)

• This position will be aligned with our Audit vertical and help us in the process of verifying and acquiring goods, services, or works from an external source, often via a tendering or competitive bidding process. Ensure that the project/Site receives goods, services, or works at the best possible price when aspects such as quality, quantity, time, and location are compared.
• You will be working as a part of the Audit team responsible for verifying execution, contract management, vendor management, and life cycle support. We are looking for individuals who are conversant in the features, functionality, and applicability of a few sourcing platforms.
• Coordinate with enabling functions to understand the procurement / Services requirements
• Verifying vendor contract agreement/renewal/termination communications
• Expedite Orders and track deliveries.
• Ensure audit readiness of all purchasing documents.
• Preparing Analysis of Price Proposals
• Collaboration with other Team Members for to the objectives/Targets of the department
• Preparation of reports in line with the requirements of the Audit dept.
• Adhere to the Procurement Policy and vendor onboarding process

Need to travel to project locations (Currently in Hyderabad locations & Andhra Pradesh)

Other Audit activities as need arise.

BUSINESS DEVELOPMENT EXECUTIVE

About Us

Brevistay is the fastest growing hourly hotel brand in India. It is a marketplace to connect hoteliers with customers with the USP of anytime check-in and check-out preferably in slots of 3,6 and 12 hours. Started in 2016, Brevistay has grown in more than 70 cities and onboarded 4000+hotels.

Brevistay is leader in short stay segment and breaking the pre-existing and centuries-old pattern of noon check-in and 11 am check-out system and creating a new way of conducting business. At Brevistay you get quality stays, affordable rates, amazing offers, flexibilities such as book now pay later, instant hotel booking confirmations, faster refunds, free cancellations, and a 24x7 available Customer Support team to answer booking or travel related queries. All these give our guests the freedom to book a hotel first and plan their travel next.

About the Role

We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship. Ultimately, an outstanding business development executive will keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.

Responsibilities:

• Familiarizing yourself with all products and services offered by our company.
• Procuring new clients by signing up hotel partners across the region for the brevistay portal.
• Responsible for building and sustaining relationships with the partner hotels.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Reviewing clients' feedback and implementing necessary changes.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

Skills Required:

• Degree in marketing, business administration, or similar.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are highly goal driven and work well in fast paced environment
• Professional yet affable disposition.
• Neat, well-groomed appearance.
• Emboldened by challenges.

Perks:

1. Work from Home for other cities except NCR cities (Mandatory to visit field)
2. Medical Insurances
3. Learning and Development
4. Travel Allowances
5. Potential Individual Earning Opportunities

#What we believe in

• Commitment
• Integrity
• Ownership
• Reimagine the possible
• Transparency

Skills(anyone need )

Adobe Photoshop, Adobe InDesign, CorelDraw, Adobe Illustrator, Figma 

ROLE AND RESPONSIBILITIES

• Conceptualizing and executing creative print design ideas, including visuals for packaging and trade marketing
• Presenting ideas, concepts and design solutions to various stakeholders and incorporating feedback into your final design
• Working as part of a greater creative marketing team will help create a monthly marketing calendar
• Helps develop & adhere to brand guidelines & best practices for social media
• Creating monthly theme-based illustrations for article banners.
• Help in the selection of relevant and visually strong images for feature articles
• Selecting, editing, positioning and publishing images to accompany the text for each article. Ensuring relevant images are attached to the article.
• Publishing images with the help of writers & feature editors.
• Editing and publishing images of product/model shots done in-house
• Working closely with the writer(s) and photographer to get desired results
• Suggesting creative ideas for stories or images

About PlanetSpark:

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers. We are a global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% of teachers. Our kids participate in gripping debates, create viral Youtube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers.

PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment. We are Series A funded by some top VCs and are on a 30% month-on-month growth curve. We have our footprint in India, the Middle East, North America, and Australia. Come join a passionate team of over 900+ young and energetic members and 3000+ expert and handpicked teachers on this roller coaster ride to build the most loved brand for kids who will move the world!

For more updates, please subscribe to our Instagram handle: https://www.instagram.com/planetspark/" target="_blank">https://www.instagram.com/planetspark/

Job Description -

1. Calling Leads

• Call on parent leads through your CRM

• 60-75 leads are to be called daily

2. Generating trial classes

• Pitch to the parents to take PlanetSpark Trial Class3. Take counseling sessions and convert

them

• Conduct counseling sessions for parents who take trial classes

• Close the sale through a smart and strategic approach

• Generate Revenue (3L+ per month)

Requirements: -

•Hard core sales role hence the candidate must be a "go-getter" who is ready

to take up tough challenges and must have a never say die attitude.

• Deliver sales pitches and convert cold leads into customers/partners.

• High incentive learnability on customer acquisition.

• Candidate must get driven

• Eager to join the sales

Who are we looking for?

A person who is extremely passionate about Business Development, Sales and "Starting Up" in general. The person is going to be a part of a closely knit small team of passionate individuals with a single-minded focus to sell India's first genuinely world-class EdTech products

What are the behavioral attributes that we are looking for?

A keen desire to drive Business Development/Sales for a fast-growing

seed funded early stage start-up.

Important Criteria -

1) Willing to work 6 days a week

2) Willing to work in a Start-up

3) Should be ready to work from the office after 1 month of training

As a front end product engineer, you will work with product engineers & designers to improve the overall user experience, performance, reliability and scalability of our systems. From handling millions of messages/ payments a minute to extract buyer intent and priority for processing these transactions to building tools to trace and visualize payments made across a business you'll be involved in projects that span all aspects of the business. Our goals includes scaling and architecting systems to support advanced product features that may not be currently viable because of hard technical considerations. You'll collaborate with our small, but effective, framework team with a track record of highly impactful work for Finly.

WITHIN 1 MONTH, YOU'LL

• Complete Finly's new-hire training week, and learn Accounts Payable Processes & the various partners we work with to make Finly happen.
• Investigate, solve and release a bug fix to production. In order to do this you will ramp up on Finly's engineering stack by pair-programming with your teammates and attending engineering training sessions designed and presented by the team.
• Meet with cross-functional peers around the company to learn how the product functions.
• Complete your engineering starter project and deploy your first changes to production.

WITHIN 3 MONTHs, YOU'LL

• Learn Finly's technical stack and apply development patterns through your work.
• Engage in your first on-call rotation in Support Engineering to help diagnose and resolve production problems and customer issues
• Individually contribute reliably ship full features to customers.
• Estimate technical scope and time to complete major features and initiatives.

WITHIN 6 MONTHS, YOU'LL

• Move to new product vertical & initiative and start designing scalable frontend systems.
• Have made a visible impact on the product for all the users of Finly.
• Work closely with your team to remove roadblocks, educate on best practices and improve how we work.
• Be comfortable navigating most of frontend stack and infrastructure
• Be responsible for the planning, scoping, design, and implementation of new features
• Participate in interviewing and hiring, as a way to influence team growth and how our values inform our culture

WITHIN 12 MONTHS, YOU'LL

• Individually contribute and lead teams to reliably ship full improvements to our frontend services
• Define tools and standards for product engineering to measure performance impact of releases
• Drive service reliability by developing tooling that enables metric visibility using SLIs, SLOs, and SLAs
• Developing Production Readiness standards to ensure service reliability
• Help grow other engineers technically by mentoring, pairing and developing other learning opportunities
• Collaborate with engineering and product leadership to define priorities and set delivery goals

Your understanding of front-end technologies, web application dev, system design, will be put to the test. You will take up a project for a team and then move to another project.

Join us & have the authority and responsibility to make things happen!