

WHAT WE DO?
http://karmalife.ai/">KarmaLife (Onionlife Private Limited) is a financial solution that addresses the unmet liquidity needs of India’s gig and contract workforce. KarmaLife captures real-time data associated with work and financial transactions, and applies machine learning & AI to viably provide relevant, affordable and easy-to-use financial services, including credit, savings and insurance. KarmaLife partners with employers and aggregators of blue collar workers to package these services as financial wellness benefits that in turn enhance worker productivity and retention.
To learn more about the solution, watch this 3 min https://www.youtube.com/watch?v=EUbj29GAOeA&feature=youtu.be">video
WHAT YOU SHALL DO?
We are looking for someone who can provide astute technical support. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. This is a high-impact role that will provide a well-rounded perspective on the Finance Products at http://karmalife.ai/">KarmaLife and brings with it, the opportunity to collaborate and interact with multi-functional teams inside Karmalife and at the partner organization.
- Performs diagnostics and maintenance of Applications
- Configures and troubleshoots backend Applications
- Performs customer request/problem identification and follows defined procedures to resolve correctly.
- Does incident tracking and takes necessary action to resolve the issue
- Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
- You will have direct communication with client’s teams and will liaise closely with internal teams to reproduce and resolve issues.
- Managing communication channels, such as e-mail, phone and other support management applications.
- Maintaining high customer satisfaction ratings and service level agreements
- May complete and resolve non-call customer contact requests received by web or email
WHO WE ARE LOOKING FOR?
We are looking for someone Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Candidates who share our vision of building inclusive FinTech for India’s fast-growing gig economy.
An ideal candidate would have the following qualifications:
- Education in an IT background or 2+ years of working experience with Linux/Unix environments.
- Knowledge of AWS or other Public Cloud Platform
- Scripting with BASH or Python - intermediate level
- Log parsing and analysis
- Flexibility in using different technologies/platforms
An ideal candidate would have the following skills:
- Oral & written: To communicate technical issues, no matter the customer's background or experience level & to provide step-by-step technical help, both written and verbal.
- Problem articulation: Ability to ask+articulate customer problems & translate a solution.
- High on ownership: Motivated and enthusiastic to discover and learn new technologies + disciplined
- Team player: Is able to shift between coordination, cooperation and collaboration quickly.
5. Agility: Ability to quickly assess the situation and display a strong bias for action.
Location: Bangalore is preferred
Bonus: If you have experience working with B2B startups & technical client support roles
Perks of working at Karmalife:
- We offer competitive compensation, unparalleled growth & learning, and the upside of an early stage company.
- We take growth & learning seriously, you will have excellent mentors.
- Looking to own something from your early days , karmalife is your best bet then, we appreciate and reward ownership.

About KarmaLife
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job Description
looking for a candidate who is a self-starter and open to learning best practice development from the team. This role comes with the opportunity to absorb knowledge and grow as a developer.
Skills
Salesforce Certified Developer 1 (PD1), Apex, Salesforce integration with large applications End to End (for Salesforce API understanding)
What you need to succeed in this role
- Must have: The candidate should have Salesforce Certified Developer 1 (PD1)
- Must Have: 3+ Years of experience as Salesforce Developer
- Must have: Web Application Development Background in a Product Company
- Must have: Excellent development experience with Apex is a must
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- Must have: Proven experience with Salesforce development, system integrations, and bug fixes
- Must have: Very good Understanding of Salesforce standard objects and custom objects such as Leads, Account, Contacts, Opportunity, Products, Price book, Lead process, Sales process, and Forecasting is required
- Must have: Experience and knowledge of Lightning Design System
- Good to have: Experience with front-end languages and backend tools for web engineering (Apex, Triggers, DataLoader, Visualforce, Lightning Framework, API s JavaScript, HTML5, and CSS).
- Good to have: Hands-on experience in Salesforce Community Cloud, Service Cloud, and Lightning
Benefits of joining us
- Ability to join a small and growing team, and work with some of the coolest people you've ever met
- Opportunity to make an impact, and leave your mark on this organization.
- Competitive compensation, with the ability to shape your own career trajectory
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at this company
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
2. Completely responsibile for architecture, wireframe, frameworks, coding, UI/UX, Database, Security, privacy etc.
3. Developing Android and Web Applications.
4. Responsible for cost optimzation and scalability of the product.
5. Preparing and presenting reports related to product development
Job Description:
MySQL - DBA L3 Support
- 7 -10 years of experience in MySQL, handled multiple versions & flavors of MySQL servers both for standalone & enterprise version, Data center and VM/Cloud setup.
- Strong database Configuration and troubleshooting / problem solving skills.
- Strong knowledge of database backup and recovery concepts and practices.
- Enabling disabling scheduled Jobs on MySQL Server
- Work with Dev and DevOps engineers to ensure that all needed data is gathered and provided to them for any performance issues
- Experience in managing both on-prem DB as well as VM / cloud based DBs
- Maintenance of backups (perform backups, monitor backup, report obsolete backups)
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- Maintenance of log and trace files (remove, initialize, archive them)
- Knowledge on SQL scripts
- Managing Database administration includes Daily health checks, Database tuning, Query optimization & Backup & Replication
- Experience in alert configurations using existing alerting tools or scripts
**Responsibilities**
- Active management right from the initial stage till the end of the product life cycle to deliver high-quality products.
- Write, prioritize requirements, manage and facilitate the product development lifecycle from inception to release.
- Specify market requirements for current and future products by conducting market research supported by ongoing visits to customers and non-customers.
- Lead the product strategy through to development and deployment, working with leaders in business from sales, marketing, operations, and development.
- Develop and implement a company-wide go-to-market plan, work with all the departments to execute.
- Analyze potential partner relationships for the product.
- Work with an engineering counterpart to define product release requirements.
- Discover products as per customer need with current marketing trends.
- Work with the marketing team to identify the requirements from the sales and create product requirement documents.
- Interact with clients and the technology team.
- Work with external third parties to assess partnerships and licensing opportunities.
**Skills**
- Must have Effective oral and written communication skills.
- Must have Excellent interpersonal skills and presentation skills.
- Must have Organizational skills and the ability to understand detailed information.
- Must have Knowledge of current marketing trends.
- Must have People management & leadership.
- Must be resourceful, innovative, self-motivated, and confident in high-stress situations
- Must have Product Management, Product Development understanding.
- Must have good analytical and troubleshooting skills with end-users / customers.
- Must have competitive intelligence.
Perks and Benefits
The company provides medical insurance and other benefits.
About Hop:
We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.
moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).
This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.
Website: https://moneyhop.co/">https://moneyhop.co/
About Individual
Looking for an enthusiastic individual who is passionate about technology and has worked with either a start-up or a blue-chip firm in the past.
The candidate needs to be a multi-tasker, highly self-motivated, self-starter and have the ability to work in a high stress environment. He/she should be tech savvy and willing to embrace new technology comfortably.
Ideally, the candidate should have experience working with the technology stack in the scalable and high growth mobile application software.
General Skills
- 3-4 years of experience in DevOps.
- Bachelor's degree in Computer Science, Information Science, or equivalent practical experience.
- Exposure to Behaviour Driven Development and experience in programming and testing.
- Excellent verbal and written communication skills.
- Good time management and organizational skills.
- Dependability
- Accountability and Ownership
- Right attitude and growth mindset
- Trust-worthiness
- Ability to embrace new technologies
- Ability to get work done
- Should have excellent analytical and troubleshooting skills.
Technical Skills
- Work with developer teams with a focus on automating build and deployment using tools such as Jenkins.
- Implement CI/CD in projects (GitLabCI preferred).
- Enable software build and deploy.
- Provisioning both day to day operations and automation using tools, e. g. Ansible, Bash.
- Write, plan, create infra as a code using Terraform.
- Monitoring, ITSM automation incident creation from alerts using licensed and open source tools.
- Manage credentials for AWS cloud servers, github repos, Atlassian Cloud services, Jenkins, OpenVPN, and the developers environment.
- Building environments for unit tests, integration tests, system tests, and acceptance tests using Jenkins.
- Create and spin off resource instances.
- Experience implementing CI/CD.
- Experience with infrastructure automation solutions (Ansible, Chef, Puppet, etc. ).
- Experience with AWS.
- Should have expert Linux and Network administration skills to troubleshoot and trace symptoms back to the root cause.
- Knowledge of application clustering / load balancing concepts and technologies.
- Demonstrated ability to think strategically about developing solution strategies, and deliver results.
- Good understanding of design of native Cloud applications Cloud application design patterns and practices in AWS.
Day-to-Day requirements
- Work with the developer team to enhance the existing CI/CD pipeline.
- Adopt industry best practices to set up a UAT and prod environment for scalability.
- Manage the AWS resources including IAM users, access control, billing etc.
- Work with the test automation engineer to establish a CI/CD pipeline.
- Work on replication of environments easy to implement.
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Android Developer JD @Tailwebs
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mobile technologies to the limits and will work with our team of talented engineers
to design and build the next generation of our mobile applications.
Responsibilities:
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Design, develop, modify, and implement mobile applications using Android.
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Implement creative and usable user interfaces.
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Collaborate with cross-functional teams to define, design, and ship new features
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Work on bug fixing and improving application performance.
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Continuously discover, evaluate, and implement new technologies to maximize development
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Object-Oriented Programming Skills
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Strong in Core Java, and Android SDK implementation & good knowledge on Web Services,
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Strong debugging & troubleshooting skills.
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Good understanding of Android frameworks like Activity Manager, Resource Manager, Location
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1 to 3 years, fresher’s with proven development skills considered.
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