Job description:-
Build and maintain customer relationships in order to understand their needs and business priorities.
Provide excellent customer service to maintain existing affiliates and acquire new affiliates.
Manage business negotiations with customers.Build and maintain customer relationships in order to understand their needs and business priorities. Provide excellent customer service to maintain existing affiliates and acquire new affiliates. Manage business negotiations with customers. Handle business deal tracking, monitoring, closing, and other related activities as needed. Coordinate with various teams to address affiliate needs in accurate and timely manner. Implement affiliate marketing activity including email campaigns, newsletters, blog, etc to increase revenue targets. Recommend process improvements to increase revenue targets. Perform new customer acquisition through research, referrals, networking, cold calling, data feeds and emails. Set marketing and sales goals to achieve revenue growth. Provide training on affiliate management as needed. Maintain open communication with all affiliates on the day-to-day issues. Develop business strategies to improve affiliate program.
Experience:- upto 2 years

About Adstacks Media
About
Adstacks is an advertising agency that was founded in 2016. Initially, they started as a mobile advertising company with a vision to change the industry model to one centred on performance and delivering real value to advertisers by assuring conversions. Adstacks offers a range of services including branding, lead generation, SEO, data analysis, and programming. The team consists of 50+ professionals who are committed to delivering quality solutions to their clients.
Connect with the team
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Hello,
Greetings for the day !!!
We are hiring "Customer Support L1" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!
Position: Customer Support L1
Experience Level: 1+ Years
External Skills And Expertise
within the assigned TAT/SLA
2. This role involves providing notifications to the clients and assisting with any queries they may have via Calls.
3. Following a standard Call/Chat flow and query handling process.
4. Manage and take Ownership of the resolution process for all customer related issues.
5. Offer to call the customer at their convenience should they have questions that may be better answered over the phone rather
than through live chat
6. Using define resources and specific company tools to support the customer by answering questions and escalating to respective
teams if needed for further support.
Duties & Responsibilities:
2. Ready to work in rotational shifts.
3. Effective communication, reading and writing English communication skills.
4. Excellent time management skills, attention to detail and the ability to multi task
5. Competent in MS office and web browser environments.
6. Confident to handle assign responsibility.
7. Qualification - Any Graduate/Under graduate.
8. Comuter proficency needed (Semi technically knowledge required)
Employment Mode: Contract to hire (Full time opportunity)
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri
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