Key Responsibilities:
· Creation and implementation of an automation test framework to automate tests for a front-end AngularJS application, with a Microsoft Azure Service Bus message-oriented-middleware and Rest API following a Continuous Integration/Continuous Delivery pipeline, using Azure DevOps process implementation. The framework should drive frontend UI and middleware APIs, using SpecFlow and Selenium in BDD standard with Visual Studio
· Deliver work to agreed estimates and timescales
· Follow Agile techniques and be an active member of the Scrum Team
· Provide testing domain knowledge and support delivery with automated testing
· Write new scripts, run & modify existing scripts of BDD features and scenarios, structured through Page Object Model
· Develop and execute performance test scripts for load and stress of UI,Mobile and Webservices testing using Load Runner/ J Meter
· Test (manually & automate) against cross-browsers, accessibility (Axe, Wave, Lighthouse) & devices
· Set up and manage test environments and data
· Accept data from file input for more complex requirements
· Create comprehensive acceptance tests aligned to the acceptance criteria
· Ensure that acceptance criteria are satisfied using both Black-Box testing and White-Box testing methods
· Ensure that the agreed Definition of Done is met for each requirement
· Document and verify test results within the test management tool
· Report testing progress and issues in a timely manner as defined in the Test Plan and the agreed team organization; in particular to relay issues/risks that might affect quality or the ability to complete tests according to plan and to proactively seek appropriate solutions
· Defect management - raise and record details of defects encountered during testing
· Test reporting
· Develop and maintain knowledge, skills and competencies in test automation and tools
· Participate in all Release Planning meetings
· Attend all Scrum ceremonies
Essential Skills/Experience:
· At least 3yrs experience of working as an Automation Test Analyst within solution integration projects
· Demonstrable experience of working within a Scrum Team
· Able to articulate and demonstrate a good understanding of:
o Test automation
o Test Automation frameworks (Specflow)
o Continuous Integration (CI) & Continuous Delivery (CD)
o Test Techniques
o Test Tools (e.g Selenium, Load Runner/J meter)
o Page Object Model (Automation Framework)
o GIT
· Demonstrable experience of:
o using Gherkin language to write Test Scenarios
o c# or JavaScript
o Selenium Web Driver
o GIT
o J meter/Load Runner
· Demonstrable knowledge and experience of using two or more software engineering tools, techniques, methods, in accordance with recognized standards, specifically:
o SQL (for example production of basic scripts to query a relational database)
o MS Excel (for example basic dataset querying and data build)
· Has demonstrable experience of using common business technology (for example, MS Office suite of tools) and able to produce a range of test deliverables in-line with applicable standards with minimal supervision
Desirable Skills/Experience:
· International Software Testing Qualifications Board (ISTQB) Test Analyst Advanced Level Certification
· Advanced Automation Test Engineer (ISTQB)
· Knowledge on ADO (Azure Devops) to run automated tests and CI
· Knowledge of the latest developments and future strategy for their technology area
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Onboarding & Support Specialist
Care Team
Looking for a trailblazing Concierge Extraordinaire to join our team!!
We are seeking an experienced, mid-senior level Onboarding & Support Specialist with a passion for student success, high-touch customer service, and a knack for lead conversion. If you have exceptional communication skills with a flair for understanding diverse client needs—especially from the USA, UK, and Canada—and are ready to make an impact, we’d love to hear from you!
Responsibilities:
- Student Support: Respond to student questions and support queries via chat, email, and voice during both US and India hours.
- Lead Conversion: Engage with potential students and convert leads into customers through personalized interactions and service excellence. Ensure students are excited to join and remain in the program.
- Follow-up: Regularly check in with students to ensure their success, satisfaction, and continued engagement with the service.
- Collaboration with Engineering & Product Teams: Work with engineering and product teams to address support issues and suggest product improvements based on student feedback.
- Teacher Interface: Act as a liaison between students and teachers to ensure timely, personalized responses to student queries and concerns.
- Teacher Operations Coordination: Collaborate with teacher operations to ensure the timely delivery of student reports, personalized roadmaps, and other key educational materials.
- Real-time Support: Provide immediate, on-the-spot support to both students and teachers to resolve any issues that arise during live sessions or activities.
Qualifications:
- International Client Experience: Minimum of 2 years’ experience working with international clients (especially from the USA, UK, and Canada), with an understanding of regional nuances, preferences, and communication styles.
- Concierge/High-Touch Customer Service: Minimum 2-5 years, Proven background in high-touch customer support, concierge services, or other client-facing roles that require personalized attention and problem-solving.
- Lead Conversion Experience: Demonstrated ability to successfully convert leads into customers, effectively nurturing prospective clients and guiding them through the decision-making process.
- Problem-Solving: A track record of managing complex client issues and solving problems effectively, even in high-pressure situations.
- Excellent Communication Skills: Strong verbal and written communication skills, including the ability to adapt your communication style to fit the cultural expectations of clients in the USA, UK, and Canada.
- Empathy & Listening Skills: A keen listener with a high degree of empathy, able to understand student frustrations and offer appropriate solutions.
- Organized & Detail-Oriented: Meticulous in tracking interactions, following up efficiently, and ensuring all client queries are fully resolved.
- Technologically Savvy: Comfortable with modern technology and support tools (e.g., Zendesk, Slack, Zoom), with the ability to troubleshoot and diagnose technical issues.
- Collaboration & Teamwork: Comfortable working collaboratively in a cross-functional environment, liaising with colleagues across departments to ensure student success.
- Adaptability & Training: Quick to adapt to new tools and workflows, eager to learn, and open to feedback for continuous improvement.
- Analytics & Tracking: Ability to track and report on key performance metrics such as support performance and lead conversion rates.
- Customer-Centric Approach: A commitment to going the extra mile for students, ensuring all their needs are met, and that issues are fully resolved before closing tickets.
- Career Growth Orientation: Eagerness for long-term professional growth and development within the company.
Additional Requirements:
- Mid-Senior Level: We are specifically looking for individuals at the mid-senior level—please apply only if you are not a manager or team lead.
- Communication Style: You should be proficient in US, UK, and Canadian English slang, and have a comfortable, engaging, and approachable communication style suited for these regions.
- Student-Centric Focus: A deep understanding of student needs and a commitment to providing the best possible support and care.
- Professionalism: A strong sense of professionalism, a dedication to both personal and professional growth, and respect for colleagues and clients.
- Risk-Taking & Innovation: A willingness to take calculated risks, try new approaches, and continuously learn from mistakes.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A supportive and dynamic team environment where innovation and creativity are encouraged.
How to Apply: If you meet these qualifications and are excited about the opportunity to make a difference in students' lives, please submit your application today! We look forward to hearing from you.
Oversee the sales process to attract new clients.
Work with senior team members to identify and manage risks.
Maintain fruitful relationships with clients and address their needs effectively.
Prepare and deliver pitches to potential investors.
Foster a collaborative environment within the organization.
Transfer call to the supervisor after initial explanation.
SKILLS:
Excellent spoken English.
Both Graduate/Undergraduate may apply.
Ability to develop good relationships with current and potential clients.
Excellent communication skills.
Knowledge of productivity tools and software.
Ready to work in Nightshift.
Job Location: Chennai
Job Summary
The Engineering Org is looking for a proficient Engineering Manager to join a team that is building exciting
and futuristic Data Products at Condé Nast to enable both internal and external marketers to target
audiences in real time. As an Engineering Manager, you will drive the day-to-day execution of technical
and architectural decisions. EM will own engineering deliverables inclusive of solving dependencies
such as architecture, solutions, sequencing, and working with other engineering delivery teams.This role
is also responsible for driving innovation, prototyping, and recommending solutions. Above all, you will
influence how users interact with Conde Nast’s industry-leading journalism.
● Primary Responsibilities
● Manage a high performing team of Software and Data Engineers within the Data & ML
Engineering team part of Engineering Data Organization.
● Provide leadership and guidance to the team in Data Discovery, Data Ingestion, Transformation
and Storage
● Utilizing product mindset to build, scale and deploy holistic data products after successful
prototyping and drive their engineering implementation
● Provide technical coaching and lead direct reports and other members of adjacent support teams
to the highest level of performance..
● Evaluate performance of direct reports and offer career development guidance.
● Meeting hiring and retention targets of the team & building a high-performance culture
● Handle escalations from internal stakeholders and manage critical issues to resolution.
● Collaborate with Architects, Product Manager, Project Manager and other teams to deliver high
quality products.
● Identify recurring system and application issues and enable engineers to work with release teams,
infra teams, product development, vendors and other stakeholders in investigating and resolving
the cause.
● Required Skills
● 4+ years of managing Software Development teams, preferably in ML and Data
Engineering teams.
● 4+ years of Agile Software development practices
● 12+ years of Software Development experience.
● Excellent Problem Solving and System Design skill
● Hands on: Writing and Reviewing code primarily in Spark, Python and/or Java
● Hand on: Architect & Design end to end Data Pipeline (noSQL databases, Job Schedulers, Big
Data Development preferably on Databricks / Cloud)
● Experience with SOA & Microservice architecture
● Knowledge of Software Engineering best practices with experience on implementing CI/CD,
Log aggregation/Monitoring/alerting for production system
● Working Knowledge of cloud and devops skills (AWS will be preferred)
● Strong verbal and written communication skills.
● Experience in evaluating team member performance and offering career development
guidance.
● Experience in providing technical coaching to direct reports.
● Experience in architecting highly scalable products.
● Experience in collaborating with global stakeholder teams.
● Experience in working on highly available production systems.
● Strong knowledge of software release process and release pipeline.
About Condé Nast
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV, and social
platforms - in other words, a staggering amount of user data. Condé Nast made the right move to
invest heavily in understanding this data and formed a whole new Data team entirely dedicated to
data processing, engineering, analytics, and visualization. This team helps drive engagement, fuel
process innovation, further content enrichment, and increase market revenue. The Data team
aimed to create a company culture where data was the common language and facilitate an
environment where insights shared in real-time could improve performance.
The Global Data team operates out of Los Angeles, New York, Chennai, and London. The team at
Condé Nast Chennai works extensively with data to amplify its brands' digital capabilities and boost
online revenue. We are broadly divided into four groups, Data Intelligence, Data Engineering, Data
Science, and Operations (including Product and Marketing Ops, Client Services) along with Data
Strategy and monetization. The teams built capabilities and products to create data-driven solutions
for better audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create diverse forms of
self-expression. At Condé Nast, we encourage the imaginative and celebrate the extraordinary. We
are a media company for the future, with a remarkable past. We are Condé Nast, and It Starts Here.
Net Developer
- Experience range 2-7 years
- Excellent web development experience in large scale applications
- Experience with Winforms
- Classic ASP, C#, .NET, MVC, SQL, JavaScript Bootstrap, Web API skills are a must
- Strong experience with C#, .NET Core, and relevant design patterns
- Strong MS-SQL query skills
- Knowledge of classic .asp
- Proficiency in front-end development with JavaScript and HTML
Greetings from Hitbullseye !!!
About Hitbullseye:
Hitbullseye is one of the fastest-growing portals in the test prep education space. It is ranked among the top test prep portals in India by Alexa.com(an Amazon Company). With 1 crore + page views annually portal has traffic from MBA. Law PO & campus placement training domains. Bulls Eye has a classroom presence and has trained close to more than 2 lac students in classrooms since its inception in 1998.
Website: www.hitbullseye.com
Venue: E-305, Industrial Area, Sector 75,
Sahibzada Ajit Singh Nagar,
Punjab 160055
Currently, we are hiring a Content Developer for Mohali.
Work Profile
- · Develop a web content strategy that encompasses the goals of a company and aligns with the company's image
- · Keyword search and using target keywords to write search-engine copy that is optimized for search engines (SEO) while remaining entertaining and informative
- · Editing and proofreading content
- · Maintain content calendar for timely servicing of articles
- · Provide editorial, creative and technical support to digital marketing
- · Track web analytics to ascertain content engagement levels
- · Stay abreast of current best practices in the industry and review competitor websites to compare their activities with those of your company
- · Work with the SEO team to improve meta descriptions, alt tags, headings, etc to improve rankings
- · Develop and execute successful SEO strategies
- · Conduct keyword research to guide content teams
- · Help with lead magnets – ebooks, marketing page copy, brochures, emails, SMS, Whatsapp, etc.
Required Candidate
- Excellent Communication Skills ( Written & Verbal)
- Experience (0-2) Years Only
- Graduates or Post Graduate Can Apply
- Work From Office Only
- Consistently brainstorm and collaborating with the team for new ideas and strategies.
- Researching markets and industries to compare trends in the market.
- Organized Working Approach
- Experience in Public Relations
- Extremely Creative in Handling Social Media Marketing
- Online Advertising Management
- Creative Content Writing
- Influencer Collaboration for YouTube
- Create Marketing Campaign to Ensure Growth of YouTube
- Understanding the client’s processes and modeling the same on the software
- Responsible for Configuration and set-up
- Managing testing and quality control of deliverables
- Participating in the product demonstrations and owning success of pilots
- Providing support to clients to tackle any issues raised and responding to change requests
What you need to have:
- Should be passionate about customer success
- Minimum 2 years of experience of product delivery or project management experience
- Should have led external client facing projects
- Should have been part of / set-up system configuration or support processes
- Detail-oriented and cross-functional
- Excellent communication and presentation skills
- Should have Project management certification
- Bachelor’s or master’s degree in engineering / business management required
- Hands on knowledge of database querying and reporting