· Monitoring the entire customer service process.(US Process)
· Resolving customer issues brought to your attention.
· Creating procedures and policies for effective customer service.
· Planning how to train customer support professionals.
· Standardizing the customer service delivery of an organization
· Tracking the work of every customer service representative in the team.
· Performing quality assurance surveys with customers.
· Conveying customers’ feedback to the team.
· Fixing appointments according to the convenience of clients and customers.
· Interacting with customers to determine whether they have a desirable and shareable experience.
· Helping every customer service professional improve.
· Possessing the knowledge and ability to improve customer service of the organization.
· Creating a pleasant work environment for customer service professionals.
Customer Service Executive Requirements
· A minimum of 0 to 1.5 year of experience as a customer service representative.
· Superior written and oral communication skills.
· Leadership skills to guide and improve a team.
· Data entry and basic computer skills.
· Knowledge about customer relationship management systems.
· Knowledge about the best mediation and conflict resolution tactics.
· Ability to empathize with customers.
· Utmost patience while dealing with angry and agitated customers.
· Ability to respect every customer.
· Fast and efficient problem-solving skills.
· English should be fluent
Shubham Vishwakarma
Full Stack Developer - Averlon
About Quadron iSolutions Pvt Ltd
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PythonReview Criteria
- Strong DevOps /Cloud Engineer Profiles
- Must have 3+ years of experience as a DevOps / Cloud Engineer
- Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)
- Must have strong hands-on experience in Linux administration and system management
- Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
- Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins
- Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation
- Must be proficient in scripting languages such as Python or Bash for automation
- Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch
- Top tier Product-based company (B2B Enterprise SaaS preferred)
Preferred
- Experience in multi-tenant SaaS infrastructure scaling.
- Exposure to AI/ML pipeline deployments or iPaaS / reverse ETL connectors.
Role & Responsibilities
We are seeking a DevOps Engineer to design, build, and maintain scalable, secure, and resilient infrastructure for our SaaS platform and AI-driven products. The role will focus on cloud infrastructure, CI/CD pipelines, container orchestration, monitoring, and security automation, enabling rapid and reliable software delivery.
Key Responsibilities:
- Design, implement, and manage cloud-native infrastructure (AWS/Azure/GCP).
- Build and optimize CI/CD pipelines to support rapid release cycles.
- Manage containerization & orchestration (Docker, Kubernetes).
- Own infrastructure-as-code (Terraform, Ansible, CloudFormation).
- Set up and maintain monitoring & alerting frameworks (Prometheus, Grafana, ELK, etc.).
- Drive cloud security automation (IAM, SSL, secrets management).
- Partner with engineering teams to embed DevOps into SDLC.
- Troubleshoot production issues and drive incident response.
- Support multi-tenant SaaS scaling strategies.
Ideal Candidate
- 3–6 years' experience as DevOps/Cloud Engineer in SaaS or enterprise environments.
- Strong expertise in AWS, Azure, or GCP.
- Strong expertise in LINUX Administration.
- Hands-on with Kubernetes, Docker, CI/CD tools (GitHub Actions, GitLab, Jenkins).
- Proficient in Terraform/Ansible/CloudFormation.
- Strong scripting skills (Python, Bash).
- Experience with monitoring stacks (Prometheus, Grafana, ELK, CloudWatch).
- Strong grasp of cloud security best practices.
Job Title: Senior DevOps Engineer
Location: Sector 39, Gurgaon (Onsite)
Employment Type: Full-Time
Working Days: 6 Days (Alternate Saturdays Working)
Experience Required: 5+ Years
Team Role: Lead & Mentor a team of 3–4 engineers
About the Role
We are seeking a highly skilled Senior DevOps Engineer to lead our infrastructure and automation initiatives while mentoring a small team. This role involves setting up and managing physical and cloud-based servers, configuring storage systems, and implementing automation to ensure high system availability and reliability. The ideal candidate will have strong Linux administration skills, hands-on experience with DevOps tools, and the leadership capabilities to guide and grow the team.
Key Responsibilities
Infrastructure & Server Management (60%)
- Set up, configure, and manage bare-metal (physical) servers as well as cloud-based environments.
- Configure network bonding, firewalls, and system security for optimal performance and reliability.
- Implement and maintain high-availability solutions for mission-critical systems.
Queue Systems (Kafka / RabbitMQ) (15%)
- Deploy and manage message queue systems to support high-throughput, real-time data exchange.
- Ensure reliable event-driven communication between distributed services.
Storage Systems (SAN/NAS) (15%)
- Configure and manage Storage Area Networks (SAN) and Network Attached Storage (NAS).
- Optimize storage performance, redundancy, and availability.
Database Administration (5%)
- Administer and optimize MariaDB, MySQL, MongoDB, Redis, and Elasticsearch.
- Handle backup, recovery, replication, and performance tuning.
General DevOps & Automation
- Deploy product updates, patches, and fixes while ensuring minimal downtime.
- Design and manage CI/CD pipelines using Jenkins or similar tools.
- Administer and automate workflows with Docker, Kubernetes, Ansible, AWS, and Git.
- Manage web and application servers (Apache httpd, Tomcat).
- Implement monitoring, logging, and alerting systems (Nagios, HAProxy, Keepalived).
- Conduct root cause analysis and implement automation to reduce manual interventions.
- Mentor a team of 3–4 engineers, fostering best practices and continuous improvement.
Required Skills & Qualifications
✅ 5+ years of proven DevOps engineering experience
✅ Strong expertise in Linux administration & shell scripting
✅ Hands-on experience with bare-metal server management & storage systems
✅ Proficiency in Docker, Kubernetes, AWS, Jenkins, Git, and Ansible
✅ Experience with Kafka or RabbitMQ in production environments
✅ Knowledge of CI/CD, automation, monitoring, and high-availability tools (Nagios, HAProxy, Keepalived)
✅ Excellent problem-solving, troubleshooting, and leadership abilities
✅ Strong communication skills with the ability to mentor and lead teams
Good to Have
- Experience in Telecom projects involving SMS, voice, or real-time data handling.
Javascript
React.js
NodeJS (Node.js)Senior Developer (In-Person | Delhi)
💼 Experience: 3+ Years
💰 Salary: ₹30,000 – ₹50,000/month (In-Hand)
📍 Location: On-site (Fixed Shift)
Key Responsibilities
- Design, develop, and maintain robust full-stack web applications
- Build scalable frontends using React and modern JavaScript/TypeScript practices
- Develop efficient backends with Node.js using RESTful APIs and GraphQL
- Work with relational and non-relational databases like PostgreSQL, MySQL, and MongoDB
- Apply Object-Oriented Programming (OOP) and strong Data Structures & Algorithms principles
- Develop and manage containerized applications using Docker
- Collaborate in a microservices-based architecture
- Write clean, maintainable, and well-documented code
- Collaborate with cross-functional teams to ensure timely project delivery
Required Skills
- 3+ years of professional experience in full-stack web development
- Proficiency in JavaScript and TypeScript
- Hands-on experience with React and Node.js
- Strong knowledge of RESTful API and GraphQL integration
- Expertise in PostgreSQL, MySQL, and MongoDB
- Solid understanding of OOP and Data Structures & Algorithms
- Experience with Docker and microservices architecture
- Familiarity with version control tools like Git
- Good communication and project management skills
Salesforce DevOps/Release Engineer
Resource type - Salesforce DevOps/Release Engineer
Experience - 5 to 8 years
Norms - PF & UAN mandatory
Resource Availability - Immediate or Joining time in less than 15 days
Job - Remote
Shift timings - UK timing (1pm to 10 pm or 2pm to 11pm)
Required Experience:
- 5–6 years of hands-on experience in Salesforce DevOps, release engineering, or deployment management.
- Strong expertise in Salesforce deployment processes, including CI/CD pipelines.
- Significant hands-on experience with at least two of the following tools: Gearset, Copado,Flosum.
- Solid understanding of Salesforce architecture, metadata, and development lifecycle.
- Familiarity with version control systems (e.g., Git) and agile methodologies
Key Responsibilities:
- Design, implement, and manage CI/CD pipelines for Salesforce deployments using Gearset, Copado, or Flosum.
- Automate and optimize deployment processes to ensure efficient, reliable, and repeatable releases across Salesforce environments.
- Collaborate with development, QA, and operations teams to gather requirements and ensurealignment of deployment strategies.
- Monitor, troubleshoot, and resolve deployment and release issues.
- Maintain documentation for deployment processes and provide training on best practices.
- Stay updated on the latest Salesforce DevOps tools, features, and best practices.
Technical Skills:
- Deployment ToolsHands-on with Gearset, Copado, Flosum for Salesforce deployments
- CI/CDBuilding and maintaining pipelines, automation, and release management
- Version ControlProficiency with Git and related workflows
- Salesforce PlatformUnderstanding of metadata, SFDX, and environment management
- Scripting
- Familiarity with scripting (e.g., Shell, Python) for automation (preferred)
- Communication
- Strong written and verbal communication skills
Preferred Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or related field.
Certifications:
Salesforce certifications (e.g., Salesforce Administrator, Platform Developer I/II) are a plus.
Experience with additional DevOps tools (Jenkins, GitLab, Azure DevOps) is beneficial.
Experience with Salesforce DX and deployment strategies for large-scale orgs.
Kubernetes
Docker
Amazon Web Services (AWS)Responsibility :
- Install, configure, and maintain Kubernetes clusters.
- Develop Kubernetes-based solutions.
- Improve Kubernetes infrastructure.
- Work with other engineers to troubleshoot Kubernetes issues.
Kubernetes Engineer Requirements & Skills
- Kubernetes administration experience, including installation, configuration, and troubleshooting
- Kubernetes development experience
- Linux/Unix experience
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Amazon Web Services (AWS)At Egnyte we build and maintain our flagship software: a secure content platform used by companies like Red Bull and Yamaha.
We store, analyze, organize, and secure billions of files and petabytes of data with millions of users. We observe more than 1M API requests per minute on average. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work from start to finish are integral. Our Engineers are part of the process from design to code, to test, to deployment, and back again for further iterations.
We have 300+ engineers spread across the US, Poland, and India.
You will be part of our DevOps Team working closely with our DBA team in automating, monitoring, and scaling our massive MySQL cluster. Previous MySQL experience is a plus.
Your day-to-day at Egnyte
- Designing, building, and maintaining cloud environments (using Terraform, Puppet or Kubernetes)
- Migrating services to cloud-based environments
- Collaborating with software developers and DBAs to create a reliable and scalable infrastructure for our product.
About you
- 2+ years of proven experience in a DevOps Engineer, System Administrator or Developer role, working on infrastructure or build processes
- Programming prowess (Python, Java, Ruby, Golang, or JavaScript)
- Experience with databases (MySQL or Postgress or RDS/Aurora or others)
- Experience with public cloud services (GCP/AWS/Azure)
- Good understanding of the Linux Operating System on the administration level
- Preferably you have experience with HA solutions: our tools of choice include Orchestrator, Proxysql, HAProxy, Corosync & Pacemaker, etc.
- Experience with metric-based monitoring solutions (Cloud: CloudWatch/Stackdriver, On-prem: InfluxDB/OpenTSDB/Prometheus)
- Drive to grow as a DevOps Engineer (we value open-mindedness and a can-do attitude)
KubernetesDockerAmazon Web Services (AWS)We are looking for an excellent experienced person in the Dev-Ops field. Be a part of a vibrant, rapidly growing tech enterprise with a great working environment. As a DevOps Engineer, you will be responsible for managing and building upon the infrastructure that supports our data intelligence platform. You'll also be involved in building tools and establishing processes to empower developers to
deploy and release their code seamlessly.
Responsibilities
The ideal DevOps Engineers possess a solid understanding of system internals and distributed systems.
Understanding accessibility and security compliance (Depending on the specific project)
User authentication and authorization between multiple systems,
servers, and environments
Integration of multiple data sources and databases into one system
Understanding fundamental design principles behind a scalable
application
Configuration management tools (Ansible/Chef/Puppet), Cloud
Service Providers (AWS/DigitalOcean), Docker+Kubernetes ecosystem is a plus.
Should be able to make key decisions for our infrastructure,
networking and security.
Manipulation of shell scripts during migration and DB connection.
Monitor Production Server Health of different parameters (CPU Load, Physical Memory, Swap Memory and Setup Monitoring tool to
Monitor Production Servers Health, Nagios
Created Alerts and configured monitoring of specified metrics to
manage their cloud infrastructure efficiently.
Setup/Managing VPC, Subnets; make connection between different zones; blocking suspicious ip/subnet via ACL.
Creating/Managing AMI/Snapshots/Volumes, Upgrade/downgrade
AWS resources (CPU, Memory, EBS)
The candidate would be Responsible for managing microservices at scale maintain the compute and storage infrastructure for various product teams.
Strong Knowledge about Configuration Management Tools like –
Ansible, Chef, Puppet
Extensively worked with Change tracking tools like JIRA and log
Analysis, Maintaining documents of production server error log's
reports.
Experienced in Troubleshooting, Backup, and Recovery
Excellent Knowledge of Cloud Service Providers like – AWS, Digital
Ocean
Good Knowledge about Docker, Kubernetes eco-system.
Proficient understanding of code versioning tools, such as Git
Must have experience working in an automated environment.
Good knowledge of Amazon Web Service Architects like – Amazon EC2, Amazon S3 (Amazon Glacier), Amazon VPC, Amazon Cloud Watch.
Scheduling jobs using crontab, Create SWAP Memory
Proficient Knowledge about Access Management (IAM)
Must have expertise in Maven, Jenkins, Chef, SVN, GitHub, Tomcat, Linux, etc.
Candidate Should have good knowledge about GCP.
EducationalQualifications
B-Tech-IT/M-Tech -/MBA- IT/ BCA /MCA or any degree in the relevant field
EXPERIENCE: 2-6 yr
JavascriptWe are looking for an experienced DevOps engineer that will help our team establish DevOps
practice. You will work closely with the technical lead to identify and establish DevOps practices in the company.You will also help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices. This would be a hybrid role and the person would be expected to also do some application-level programming in their downtime.
Responsibilities
- Deployment, automation, management, and maintenance of production systems.
- Ensuring availability, performance, security, and scalability of production systems.
- Evaluation of new technology alternatives and vendor products.
- System troubleshooting and problem resolution across various application domains and
platforms.
- Providing recommendations for architecture and process improvements.
- Definition and deployment of systems for metrics, logging, and monitoring on AWS
platform.
- Manage the establishment and configuration of SaaS infrastructure in an agile way
by storing infrastructure as code and employing automated configuration
management tools with a goal to be able to re-provision environments at any point in
time.
- Be accountable for proper backup and disaster recovery procedures.
- Drive operational cost reductions through service optimizations and demand based
auto scaling.
- Have on call responsibilities.
- Perform root cause analysis for production errors
- Uses open source technologies and tools to accomplish specific use cases encountered
within the project.
- Uses coding languages or scripting methodologies to solve a problem with a custom
workflow.
Requirements
- Systematic problem-solving approach, coupled with strong communication skills and a
sense of ownership and drive.
- Prior experience as a software developer in a couple of high level programming
languages.
- Extensive experience in any Javascript based framework since we will be deploying
services to NodeJS on AWS Lambda (Serverless)
- Extensive experience with web servers such as Nginx/Apache
- Strong Linux system administration background.
- Ability to present and communicate the architecture in a visual form.
- Strong knowledge of AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, NAT
gateway, DynamoDB)
- Experience maintaining and deploying highly-available, fault-tolerant systems at scale (~
1 Lakh users a day)
- A drive towards automating repetitive tasks (e.g. scripting via Bash, Python, Ruby, etc)
- Expertise with Git
- Experience implementing CI/CD (e.g. Jenkins, TravisCI)
- Strong experience with databases such as MySQL, NoSQL, Elasticsearch, Redis and/or
Mongo.
- Stellar troubleshooting skills with the ability to spot issues before they become problems.
- Current with industry trends, IT ops and industry best practices, and able to identify the
ones we should implement.
- Time and project management skills, with the capability to prioritize and multitask as
needed.
PythonAmazon Web Services (AWS)Kubernetes- Have 3+ years of experience in Python development
- Be familiar with common database access patterns
- Have experience with designing systems and monitoring metrics, looking at graphs.
- Have knowledge of AWS, Kubernetes and Docker.
- Be able to work well in a remote development environment.
- Be able to communicate in English at a native speaking and writing level.
- Be responsible to your fellow remote team members.
- Be highly communicative and go out of your way to contribute to the team and help others
DjangoJavascript
HTML/CSSPython
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon