· Monitoring the entire customer service process.(US Process)
· Resolving customer issues brought to your attention.
· Creating procedures and policies for effective customer service.
· Planning how to train customer support professionals.
· Standardizing the customer service delivery of an organization
· Tracking the work of every customer service representative in the team.
· Performing quality assurance surveys with customers.
· Conveying customers’ feedback to the team.
· Fixing appointments according to the convenience of clients and customers.
· Interacting with customers to determine whether they have a desirable and shareable experience.
· Helping every customer service professional improve.
· Possessing the knowledge and ability to improve customer service of the organization.
· Creating a pleasant work environment for customer service professionals.
Customer Service Executive Requirements
· A minimum of 0 to 1.5 year of experience as a customer service representative.
· Superior written and oral communication skills.
· Leadership skills to guide and improve a team.
· Data entry and basic computer skills.
· Knowledge about customer relationship management systems.
· Knowledge about the best mediation and conflict resolution tactics.
· Ability to empathize with customers.
· Utmost patience while dealing with angry and agitated customers.
· Ability to respect every customer.
· Fast and efficient problem-solving skills.
· English should be fluent
Shubham Vishwakarma
Full Stack Developer - Averlon
About Quadron iSolutions Pvt Ltd
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Kubernetes
DockerJob Position: DevOps Engineer
Experience Range: 2 - 3 years
Type:Full Time
Location:India (Remote)
Desired Skills: DevOps, Kubernetes (EKS), Docker, Kafka, HAProxy, MQTT brokers, Redis, PostgreSQL, TimescaleDB, Shell Scripting, Terraform, AWS (API Gateway, ALB, ECS, EKS, SNS, SES, CloudWatch Logs), Prometheus, Grafana, Jenkins, GitHub
Your key responsibilities:
- Collaborate with developers to design and implement scalable, secure, and reliable infrastructure.
- Manage and automate CI/CD pipelines (Jenkins - Groovy Scripts, GitHub Actions), ensuring smooth deployments.
- Containerise applications using Docker and manage workloads on Kubernetes (EKS).
- Work with AWS services (ECS, EKS, API Gateway, SNS, SES, CloudWatch Logs) to provision and maintain infrastructure.
- Implement infrastructure as code using Terraform.
- Set up and manage monitoring and alerting using Prometheus and Grafana.
- Manage and optimize Kafka, Redis, PostgreSQL, TimescaleDB deployments.
- Troubleshoot issues in distributed systems and ensure high availability using HAProxy, load balancing, and failover strategies.
- Drive automation initiatives across development, testing, and production environments.
What you’ll bring
Required:
- 2–3 years of hands-on DevOps experience.
- Strong proficiency in Shell Scripting.
- Practical experience with Docker and Kubernetes (EKS).
- Knowledge of Terraform or other IaC tools.
- Experience with Jenkins pipelines (Groovy scripting preferred).
- Exposure to AWS cloud services (ECS, EKS, API Gateway, SNS, SES, CloudWatch).
- Understanding of microservices deployment and orchestration.
- Familiarity with monitoring/observability tools (Prometheus, Grafana).
- Good communication and collaboration skills.
Nice to have:
- Experience with Kafka, HAProxy, MQTT brokers.
- Knowledge of Redis, PostgreSQL, TimescaleDB.
- Exposure to DevOps best practices in agile environments.
Git
Jenkins
DockerKubernetes
Amazon Web Services (AWS)Looking out for GCP Devop's Engineer who can join Immediately or within 15 days
Job Summary & Responsibilities:
Job Overview:
You will work in engineering and development teams to integrate and develop cloud solutions and virtualized deployment of software as a service product. This will require understanding the software system architecture function as well as performance and security requirements. The DevOps Engineer is also expected to have expertise in available cloud solutions and services, administration of virtual machine clusters, performance tuning and configuration of cloud computing resources, the configuration of security, scripting and automation of monitoring functions. This position requires the deployment and management of multiple virtual clusters and working with compliance organizations to support security audits. The design and selection of cloud computing solutions that are reliable, robust, extensible, and easy to migrate are also important.
Experience:
Experience working on billing and budgets for a GCP project - MUST
Experience working on optimizations on GCP based on vendor recommendations - NICE TO HAVE
Experience in implementing the recommendations on GCP
Architect Certifications on GCP - MUST
Excellent communication skills (both verbal & written) - MUST
Excellent documentation skills on processes and steps and instructions- MUST
At least 2 years of experience on GCP.
Basic Qualifications:
● Bachelor’s/Master’s Degree in Engineering OR Equivalent.
● Extensive scripting or programming experience (Shell Script, Python).
● Extensive experience working with CI/CD (e.g. Jenkins).
● Extensive experience working with GCP, Azure, or Cloud Foundry.
● Experience working with databases (PostgreSQL, elastic search).
● Must have 2 years of minimum experience with GCP certification.
Benefits :
● Competitive salary.
● Work from anywhere.
● Learning and gaining experience rapidly.
● Reimbursement for basic working set up at home.
● Insurance (including top-up insurance for COVID).
Location :
Remote - work from anywhere.
KubernetesJob Role - DevOps Infra Lead Engineer
About LenDenClub
LenDenClub is a leading peer-to-peer lending platform that provides an alternate investment opportunity to investors or lenders looking for high returns with creditworthy borrowers looking for short-term personal loans. With a total of 8 million users and 2 million+ investors on board, LenDenClub has become a go-to platform to earn returns in the range of 10%-12%. LenDenClub offers investors a convenient medium to browse thousands of borrower profiles to achieve better returns than traditional asset classes. Moreover, LenDenClub is safeguarded by
market volatility and inflation. LenDenClub provides a great way to diversify one’s investment portfolio.
LenDenClub has raised US $10 million in a Series A round from an association of investors. With the new round of funding, LenDenClub was valued at more than US $51 million in the last round and has grown multifold since then.
Why work at LenDenClub
LenDenClub is a certified great place to work. The certification comes from the Great Place to Work Institute, Inc., a globally renowned firm dedicated to evaluating companies for their employee satisfaction on the grounds of high trust and high-performance culture at workplaces.
As a LenDenite, you will be a part of an enthusiastic and passionate group of individuals who own and love what they do. At LenDenClub we believe in creating leaders and with you coming on board you get to work with complete freedom to chase your ultimate career goal without any inhibitions.
Website - https://www.lendenclub.com
Location - Mumbai (Goregaon)
Responsibilities of a DevOps Infra Lead Engineer:
● Responsible for creating software deployment strategies that are essential for the successful deployment of software in the work environment. Identify and implement data storage methods like clustering to improve the performance of the team.
● Responsible for coming up with solutions for managing a vast number of documents in real-time and enables quick search and analysis. Identifies issues in the production phase and system and implements monitoring solutions to overcome those issues.
● Stay abreast of industry trends and best practices. Conduct research, tests, and execute new techniques which could be reused and applied to the software development project.
● Accountable for designing, building, and optimizing automation systems that help to execute business web and data infrastructure platforms.
● Creating technology infrastructure, automation tools, and maintaining configuration management.
● To cater to the engineering department’s quality and standards, implement lifecycle infrastructure solutions and documentation operations.
● Implementation and maintaining of CI/CD pipelines.
● Containerisation of applications
● Construct and improve the security on the infrastructure
● Infrastructure As A Code
● Maintaining Environments
● Nat and ACL's
● Setup of ECS and ELB for HA
● WAF and Firewall and DMZ
● Deployment strategies for high uptime
● Setup up monitoring and policies for infra and applications
Required Skills
● Communication Skills
● Interpersonal Skills
● Infrastructure
● Aware of technologies like Python, MYSQL, MongoDB, and so on.
● Sound knowledge of cloud infrastructure.
● Should possess knowledge of fundamental Unix/Linux, monitoring, editing, and command-based tools is essential.
● Versed in scripting languages such as Ruby and Shell
● Google Cloud Platforms, Hadoop, NoSQL databases, and big data clusters.
● Knowledge of open source technologies
DockerKubernetesAmazon Web Services (AWS)LogiNext is looking for a technically savvy and passionate DevOps Engineer to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust and scalable infrastructure.
You have hands-on experience in building secure, high-performing and scalable infrastructure. You have experience to automate and streamline development operations and processes. You are a master in troubleshooting and resolving issues in non-production and production environments.
Responsibilities:
Design and implement scalable infrastructure for delivering and running web, mobile and big data applications on cloud Scale and optimise a variety of SQL and NoSQL databases, web servers, application frameworks, caches, and distributed messaging systems Automate the deployment and configuration of the virtualized infrastructure and the entire software stack Support several Linux servers running our SaaS platform stack on AWS, Azure, GCP Define and build processes to identify performance bottlenecks and scaling pitfalls Manage robust monitoring and alerting infrastructure Explore new tools to improve development operations
Requirements:
Bachelor’s degree in Computer Science, Information Technology or a related field 2 to 4 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure Strong background in Linux/Unix Administration and Python/Shell Scripting Extensive experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure Experience in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms Experience in enterprise application development, maintenance and operations Knowledge of best practices and IT operations in an always-up, always-available service Excellent written and oral communication skills, judgment and decision-making skills
DockerKubernetesAmazon Web Services (AWS)knowledge of EC2, RDS and S3.
● Good command of Linux environment
● Experience with tools such as Docker, Kubernetes, Redis, NodeJS and Nginx
Server configurations and deployment, Kafka, Elasticsearch, Ansible, Terraform,
etc
● Bonus: AWS certification is a plus
● Bonus: Basic understanding of database queries for relational databases such as
MySQL.
● Bonus: Experience with CI servers such as Jenkins, Travis or similar types
● Bonus: Demonstrated programming capability in a high-level programming
language such as Python, Go, or similar
● Develop, maintain and administer tools which will automate operational activities
and improve engineering productivity
● Automate continuous delivery and on-demand capacity management solutions
● Developing configuration and infrastructure solutions for internal deployments
● Troubleshooting, diagnosing and fixing software issues
● Updating, tracking and resolving technical issues
● Suggesting architecture improvements, recommending process improvements
● Evaluate new technology options and vendor products. Ensuring critical system
security through the use of best in class security solutions
● Technical experience or in a similar role supporting large scale production
distributed systems
● Must understand overall system architecture , improve design and implement new
processes.
Python
C#**THIS IS A 100% WORK FROM OFFICE ROLE**
We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company.
You will help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.
ROLE and RESPONSIBILITIES:
• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management
activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for
DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in
the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or
creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing
vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous
development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer
Essential Skills and Experience Technical Skills
• Proven 3+years of experience as DevOps
• A bachelor’s degree or higher qualification in computer science
• The ability to code and script in multiple languages and automation frameworks
like Python, C#, Java, Perl, Ruby, SQL Server, NoSQL, and MySQL
• An understanding of the best security practices and automating security testing and
updating in the CI/CD (continuous integration, continuous deployment) pipelines
• An ability to conveniently deploy monitoring and logging infrastructure using tools.
• Proficiency in container frameworks
• Mastery in the use of infrastructure automation toolsets like Terraform, Ansible, and command line interfaces for Microsoft Azure, Amazon AWS, and other cloud platforms
• Certification in Cloud Security
• An understanding of various operating systems
• A strong focus on automation and agile development
• Excellent communication and interpersonal skills
• An ability to work in a fast-paced environment and handle multiple projects
simultaneously
OTHER INFORMATION
The DevOps Engineer will also be expected to demonstrate their commitment:
• to gedu values and regulations, including equal opportunities policy.
• the gedu’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of gedu’s Environmental Policy.
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
Our Client is a B2B2C tech Web3 startup founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech.
Vision: Client aims to change the way that customers, creators, and retail investors interact and transact at brands of all shapes and sizes. Essentially, becoming the Web3 version of brands driven social ecommerce & investment platform. We have two broader development phases to achieve our mission.
candidate will be responsible for automating the deployment of cloud infrastructure and services to
support application development and hosting (architecting, engineering, deploying, and operationally
managing the underlying logical and physical cloud computing infrastructure).
Location: Bangalore
Reporting Manager: VP, Engineering
Job Description:
● Collaborate with teams to build and deliver solutions implementing serverless,
microservice-based, IaaS, PaaS, and containerized architectures in GCP/AWS environments.
● Responsible for deploying highly complex, distributed transaction processing systems.
● Work on continuous improvement of the products through innovation and learning. Someone with
a knack for benchmarking and optimization
● Hiring, developing, and cultivating a high and reliable cloud support team
● Building and operating complex CI/CD pipelines at scale
● Work with GCP Services, Private Service Connect, Cloud Run, Cloud Functions, Pub/Sub, Cloud
Storage, Networking in general
● Collaborate with Product Management and Product Engineering teams to drive excellence in
Google Cloud products and features.
● Ensures efficient data storage and processing functions in accordance with company security
policies and best practices in cloud security.
● Ensuring scaled database setup/montioring with near zero downtime
Key Skills:
● Hands-on software development experience in Python, NodeJS, or Java
● 5+ years of Linux/Unix Administration monitoring, reliability, and security of Linux-based, online,
high-traffic services and Web/eCommerce properties
● 5+ years of production experience in large-scale cloud-based Infrastructure (GCP preferred)
● Strong experience with Log Analysis and Monitoring tools such as CloudWatch, Splunk,
Dynatrace, Nagios, etc.
● Hands-on experience with AWS Cloud – EC2, S3 Buckets, RDS
● Hands-on experience with Infrastructure as a Code (e.g., cloud formation, ARM, Terraform,
Ansible, Chef, Puppet) and Version control tools
● Hands-on experience with configuration management (Chef/Ansible)
● Experience in designing High Availability infrastructure and planning for Disaster Recovery
solutions
● Knowledgeable in networking and security Familiar with GCP services (in Databases, Containers,
Compute, stores, etc) with comfort in GCP serverless technologies
● Exposure to Linkerd, Helm charts, and Ambassador is mandatory
● Experience with Big Data on GCP BigQuery, Pub/Sub, Dataproc, and Dataflow is plus
● Experience with Groovy and writing Jenkinsfile
● Experience with time-series and document databases (e.g. Elasticsearch, InfluxDB, Prometheus)
● Experience with message buses (e.g. Apache Kafka, NATS)
Regards
Team Merito
KubernetesDocker- Job Title:- Backend/DevOps Engineer
- Job Location:- Opp. Sola over bridge, Ahmedabad
- Education:- B.E./ B. Tech./ M.E./ M. Tech/ MCA
- Number of Vacancy:- 03
- 5 Days working
- Notice Period:- Can join less than a month
- Job Timing:- 10am to 7:30pm.
About the Role
Are you a server-side developer with a keen interest in reliable solutions?
Is Python your language?
Do you want a challenging role that goes beyond backend development and includes infrastructure and operations problems?
If you answered yes to all of the above, you should join our fast growing team!
We are looking for 3 experienced Backend/DevOps Engineers who will focus on backend development in Python and will be working on reliability, efficiency and scalability of our systems. As a member of our small team you will have a lot of independence and responsibilities.
As Backend/DevOps Engineer you will...:-
- Design and maintain systems that are robust, flexible and preformat
- Be responsible for building complex and take high- scale systems
- Prototype new gameplay ideas and concepts
- Develop server tools for game features and live operations
- Be one of three backend engineers on our small and fast moving team
- Work alongside our C++, Android, and iOS developers
- Contribute to ideas and design for new features
To be successful in this role, we'd expect you to…:-
- Have 3+ years of experience in Python development
- Be familiar with common database access patterns
- Have experience with designing systems and monitoring metrics, looking at graphs.
- Have knowledge of AWS, Kubernetes and Docker.
- Be able to work well in a remote development environment.
- Be able to communicate in English at a native speaking and writing level.
- Be responsible to your fellow remote team members.
- Be highly communicative and go out of your way to contribute to the team and help others
Python
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon