· Monitoring the entire customer service process.
· Resolving customer issues brought to your attention.
· Creating procedures and policies for effective customer service.
· Planning how to train customer support professionals.
· Standardizing the customer service delivery of an organization
· Tracking the work of every customer service representative in the team.
· Performing quality assurance surveys with customers.
· Conveying customers’ feedback to the team.
· Fixing appointments according to the convenience of clients and customers.
· Interacting with customers to determine whether they have a desirable and shareable experience.
· Helping every customer service professional improve.
· Possessing the knowledge and ability to improve customer service of the organization.
· Creating a pleasant work environment for customer service professionals.
Customer Service Executive Requirements
· A minimum of 0 to 1 year of experience as a customer service representative.
· Superior written and oral communication skills.
· Leadership skills to guide and improve a team.
· Data entry and basic computer skills.
· Knowledge about customer relationship management systems.
· Knowledge about the best mediation and conflict resolution tactics.
· Ability to empathize with customers.
· Utmost patience while dealing with angry and agitated customers.
· Ability to respect every customer.
· Fast and efficient problem-solving skills.
· Marathi ,Hindi & English(Basic) language
Shubham Vishwakarma
Full Stack Developer - Averlon
About Quadron iSolutions Pvt Ltd
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Amazon Web Services (AWS)
KubernetesJob Description:
We are looking to recruit engineers with zeal to learn cloud solutions using Amazon Web Services (AWS). We\'ll prefer an engineer who is passionate about AWS Cloud technology, passionate about helping customers succeed, passionate about quality and truly enjoys what they do. The qualified candidate for AWS Cloud Engineer position is someone who has a can-do attitude and is an innovative thinker.
- Be a hands on with responsibilities for the installation, configuration, and ongoing management of Linux based solutions on AWS for our clients.
- Responsible for creating and managing Autoscaling EC2 instances using VPCs, Elastic Load Balancers, and other services across multiple availability zones to build resilient, scalable and failsafe cloud solutions.
- Familiarity with other AWS services such as CloudFront, ALB, EC2, RDS, Route 53 etc. desirable.
- Working Knowledge of RDS, Dynamo DB, Guard Duty, WAF, Multi tier architecture.
- Proficient in working on Git, CI CD Pipelined, AWS Devops, Git, Bit Bucket, Ansible.
- Proficient in working on Docker Engine, Containers, Kubernetes .
- Expertise in Migration workload to AWS from different cloud providers
- Should be versatile in problem solving and resolve complex issues ranging from OS and application faults to creatively improving solution design
- Should be ready to work in rotation on a 24x7 schedule, and be available on call at other times due to the critical nature of the role
- Fault finding, analysis and of logging information for reporting of performance exceptions
- Deployment, automation, management, and maintenance of AWS cloud-based production system.
- Ensuring availability, performance, security, and scalability of AWS production systems.
- Management of creation, release, and configuration of production systems.
- Evaluation of new technology alternatives and vendor products.
- System troubleshooting and problem resolution across various application domains and platforms.
- Pre-production acceptance testing for quality assurance.
- Provision of critical system security by leveraging best practices and prolific cloud security solutions.
- Providing recommendations for architecture and process improvements.
- Definition and deployment of systems for metrics, logging, and monitoring on AWS platform.
- Designing, maintenance and management of tools for automation of different operational processes.
Desired Candidate Profile
o Customer oriented personality with good communication skills, who is able to articulate and communicate very effectively verbally as well as in written communications.
o Be a team player that collaborates and shares experience and expertise with the rest of the team.
o Understands database system such as MSSQL, Mongo DB, MySQL, MariaDB, Dynamo DB, RDS.
o Understands Web Servers such as Apache, Ningx.
o Must be RHEL certified.
o In depth knowledge of Linux Commands and Services.
o Efficiency enough to manage all internet applications inclusive FTP, SFTP, Ningx Apache, MySQL, PHP.
o Good communication skill.
o Atleast 3-7 Years of experience in AWS and Devops.
Company Profile:
i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:
- Managed IT Services
- Dedicated Web Servers Hosting
- Cloud Solutions
- Email Solutions
- Enterprise Services
- Round the clock Technical Support
https://www.i2k2.com/">https://www.i2k2.com/
Regards
Nidhi Kohli
i2k2 Networks Pvt Ltd.
AM - Talent Acquisition
DockerKubernetesAmazon Web Services (AWS)Please find the JD below:
- Candidate should have good Platform experience on Azure with Terraform.
- The devops engineer needs to help developers, create the Pipelines and K8s Deployment Manifests.
- Good to have experience on migrating data from (AWS) to Azure.
- To manage/automate infrastructure automatically using Terraforms. Jenkins is the key CI/CD tool which we uses and it will be used to run these Terraforms.
- VMs to be provisioned on Azure Cloud and managed.
- Good hands-on experience of Networking on Cloud is required.
- Ability to setup Database on VM as well as managed DB and Proper set up of cloud hosted microservices needs to be done to communicate with the db services.
- Kubernetes, Storage, KeyValult, Networking (load balancing and routing) and VMs are the key infrastructure expertise which are essential.
- Requirement is to administer Kubernetes cluster end to end. (Application deployment, managing namespaces, load balancing, policy setup, using blue green/canary deployment models etc).
- The experience in AWS is desirable.
- Python experience is optional however Power shell is mandatory.
- Know-how on the use of GitHub
- Administration of Azure Kubernetes services
DockerKubernetesAmazon Web Services (AWS)Kutumb is the first and largest communities platform for Bharat. We are growing at an exponential trajectory. More than 1 Crore users use Kutumb to connect with their community. We are backed by world-class VCs and angel investors. We are growing and looking for exceptional Infrastructure Engineers to join our Engineering team.
More on this here - https://kutumbapp.com/why-join-us.html">https://kutumbapp.com/why-join-us.html
We’re excited if you have:
- Recent experience designing and building unified observability platforms that enable companies to use the sometimes-overwhelming amount of available data (metrics, logs, and traces) to determine quickly if their application or service is operating as desired
- Expertise in deploying and using open-source observability tools in large-scale environments, including Prometheus, Grafana, ELK (ElasticSearch + Logstash + Kibana), Jaeger, Kiali, and/or Loki
- Familiarity with open standards like OpenTelemetry, OpenTracing, and OpenMetrics
- Familiarity with Kubernetes and Istio as the architecture on which the observability platform runs, and how they integrate and scale. Additionally, the ability to contribute improvements back to the joint platform for the benefit of all teams
- Demonstrated customer engagement and collaboration skills to curate custom dashboards and views, and identify and deploy new tools, to meet their requirements
- The drive and self-motivation to understand the intricate details of a complex infrastructure environment
- Using CICD tools to automatically perform canary analysis and roll out changes after passing automated gates (think Argo & keptn)
- Hands-on experience working with AWS
- Bonus points for knowledge of ETL pipelines and Big data architecture
- Great problem-solving skills & takes pride in your work
- Enjoys building scalable and resilient systems, with a focus on systems that are robust by design and suitably monitored
- Abstracting all of the above into as simple of an interface as possible (like Knative) so developers don't need to know about it unless they choose to open the escape hatch
What you’ll be doing:
- Design and build automation around the chosen tools to make onboarding new services easy for developers (dashboards, alerts, traces, etc)
- Demonstrate great communication skills in working with technical and non-technical audiences
- Contribute new open-source tools and/or improvements to existing open-source tools back to the CNCF ecosystem
Tools we use:
Kops, Argo, Prometheus/ Loki/ Grafana, Kubernetes, AWS, MySQL/ PostgreSQL, Apache Druid, Cassandra, Fluentd, Redis, OpenVPN, MongoDB, ELK
What we offer:
- High pace of learning
- Opportunity to build the product from scratch
- High autonomy and ownership
- A great and ambitious team to work with
- Opportunity to work on something that really matters
- Top of the class market salary and meaningful ESOP ownership
KubernetesDockerMust Have skills :
Experience in Linux Administration
Experience in building, deploying, and monitoring distributed apps using container systems (Docker) and container orchestration (Kubernetes, EKS)
Ability to read and understand code (Java / Python / R / Scala)
Experience AWS and tools
Nice to have skills:
Experience in SAS Viya administration
Experience managing large Big Data clusters
Experience in Big Data tools like Hue, Hive, Spark, Jupyter, SAS and R-Studio
DockerKubernetesAmazon Web Services (AWS)-
Pixuate is a deep-tech AI start-up enabling businesses make smarter decisions with our edge-based video analytics platform and offer innovative solutions across traffic management, industrial digital transformation, and smart surveillance. We aim to serve enterprises globally as a preferred partner for digitization of visual information.
Job Description
We at Pixuate are looking for highly motivated and talented Senior DevOps Engineers to support building the next generation, innovative, deep-tech AI based products. If you are someone who has a passion for building a great software, has analytical mindset and enjoys solving complex problems, thrives in a challenging environment, self-driven, constantly exploring & learning new technologies, have ability to succeed on one’s own merits and fast-track your career growth we would love to talk!
What do we expect from this role?
- This role’s key area of focus is to co-ordinate and manage the product from development through deployment, working with rest of the engineering team to ensure smooth functioning.
- Work closely with the Head of Engineering in building out the infrastructure required to deploy, monitor and scale the services and systems.
- Act as the technical expert, innovator, and strategic thought leader within the Cloud Native Development, DevOps and CI/CD pipeline technology engineering discipline.
- Should be able to understand how technology works and how various structures fall in place, with a high-level understanding of working with various operating systems and their implications.
- Troubleshoots basic software or DevOps stack issues
You would be great at this job, if you have below mentioned competencies
- Tech /M.Tech/MCA/ BSc / MSc/ BCA preferably in Computer Science
- 5+ years of relevant work experience
- https://www.edureka.co/blog/devops-skills#knowledge">Knowledge on Various DevOps Tools and Technologies
- Should have worked on tools like Docker, Kubernetes, Ansible in a production environment for data intensive systems.
- Experience in developing https://www.edureka.co/blog/continuous-delivery/">Continuous Integration/ Continuous Delivery pipelines (CI/ CD) preferably using Jenkins, scripting (Shell / Python) and https://www.edureka.co/blog/what-is-git/">Git and Git workflows
- Experience implementing role based security, including AD integration, security policies, and auditing in a Linux/Hadoop/AWS environment.
- Experience with the design and implementation of big data backup/recovery solutions.
- Strong Linux fundamentals and scripting; experience as Linux Admin is good to have.
- Working knowledge in Python is a plus
- Working knowledge of TCP/IP networking, SMTP, HTTP, load-balancers (ELB, HAProxy) and high availability architecture is a plus
- Strong interpersonal and communication skills
- Proven ability to complete projects according to outlined scope and timeline
- Willingness to travel within India and internationally whenever required
- Demonstrated leadership qualities in past roles
More about Pixuate:
Pixuate, owned by Cocoslabs Innovative Solutions Pvt. Ltd., is a leading AI startup building the most advanced Edge-based video analytics products. We are recognized for our cutting-edge R&D in deep learning, computer vision and AI and we are solving some of the most challenging problems faced by enterprises. Pixuate’s plug-and-play platform revolutionizes monitoring, compliance to safety, and efficiency improvement for Industries, Banks & Enterprises by providing actionable real-time insights leveraging CCTV cameras.
We have enabled our customers such as Hindustan Unilever, Godrej, Secuira, L&T, Bigbasket, Microlabs, Karnataka Bank etc and rapidly expanding our business to cater to the needs of Manufacturing & Logistics, Oil and Gas sector.
Rewards & Recognitions:
- Winner of Elevate by Startup Karnataka (https://pixuate.ai/thermal-analytics/">https://pixuate.ai/thermal-analytics/).
- Winner of Manufacturing Innovation Challenge in the 2nd edition of Fusion 4.0’s MIC2020 organized by the NASSCOM Centre of Excellence in IoT & AI in 2021
- Winner of SASACT program organized by MEITY in 2021
Why join us?
You will get an opportunity to work with the founders and be part of 0 to 1 journey& get coached and guided. You will also get an opportunity to excel your skills by being innovative and contributing to the area of your personal interest. Our culture encourages innovation, freedom and rewards high performers with faster growth and recognition.
Where to find us?
Website: http://pixuate.com/">http://pixuate.com/
Linked in: https://www.linkedin.com/company/pixuate-ai
Work from Office – BengaluruPlace of Work:
DockerKubernetesAmazon Web Services (AWS)- Essentail Skills:
- Docker
- Jenkins
- Python dependency management using conda and pip
- Base Linux System Commands, Scripting
- Docker Container Build & Testing
- Common knowledge of minimizing container size and layers
- Inspecting containers for un-used / underutilized systems
- Multiple Linux OS support for virtual system
- Has experience as a user of jupyter / jupyter lab to test and fix usability issues in workbenches
- Templating out various configurations for different use cases (we use Python Jinja2 but are open to other languages / libraries)
- Jenkins PIpeline
- Github API Understanding to trigger builds, tags, releases
- Artifactory Experience
- Nice to have: Kubernetes, ArgoCD, other deployment automation tool sets (DevOps)
DockerKubernetesAmazon Web Services (AWS)Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Beng involved in Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups, and Monitoring.
- Creating and managing CI/ CD pipelines for microservice architectures.
- Creating and managing application configuration.
- Researching and planning architectures and tools for smooth deployments.
- Logging, metrics and alerting management.
What you need to have:
- Proficient in Linux Commands line and troubleshooting.
- Proficient in designing CI/ CD pipelines using jenkins. Experience in deployment using Ansible.
- Experience in microservices architecture deployment, Hands-on experience on Docker, Kubernetes, EKS.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Configuration management tools like ansible/chef/puppet.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Proficient in bash scripting, python scripting is an advantage.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
- Proficient in Configuration Management.
KubernetesDockerPosition Level: Senior Engineer
Company Overview:
AskSid.ai is a 4 years old start-up based in Bangalore, is fast growing and cofounded by
two ex-Mindtree employees each with 20+ years of experience. We were rated the No1
emerging SaaS company in India and won the NASSCOM EMERGE 50- League of 10
awards in 2019. Also got rated as the most innovative AI company in India for 2020 by
CII and Accenture Ventures. As a growing company, we are looking for passionate
engineers who aspire to build world class technology products of internet scale.
Job purpose:
Setup, optimize, and maintain Kubernetes clusters on Microsoft Azure Cloud.
Responsibilities
● Setup, maintain, optimize, and secure various Kubernetes clusters on MS Azure
Cloud
● Setup and maintain containers, container availability, auto-scalability, storage
management, DNS, Proxy setup and maintain firewall, app gateway, and load
balancers on MS Azure Cloud.
● Build and manage backup, restore, and DR activities
Knowledge and skills
Education and Experience
- Engineering in computer science
- 3-5 years of experience in setup and management of Kubernetes infrastructure
- Expert level skills in analytical & problem solving
- Ability to communicate clearly in English
- Microsoft Azure
- Kubernetes, AKS services as well as custom clusters on bare metal infrastructure
- Linux internals & services
- Docker, Docker Registry
- NGINX, Load Balancing, Firewall, Security, PKI
- Shell & Awk Script, Azure Templates & scripting, Python Scripting
- Knowledge of NoSQL Databases
DockerKubernetes
PythonWe are looking for people with programming skills in Python, SQL, Cloud Computing. Candidate should have experience in at least one of the major cloud-computing platforms - AWS/Azure/GCP. He should professioanl experience in handling applications and databases in the cloud using VMs and Docker images. He should have ability to design and develop applications for the cloud.
You will be responsible for
- Leading the DevOps strategy and development of SAAS Product Deployments
- Leading and mentoring other computer programmers.
- Evaluating student work and providing guidance in the online courses in programming and cloud computing.
Desired experience/skills
Qualifications: Graduate degree in Computer Science or related field, or equivalent experience.
Skills:
- Strong programming skills in Python, SQL,
- Cloud Computing
Experience:
2+ years of programming experience including Python, SQL, and Cloud Computing. Familiarity with command line working environment.
Note: A strong programming background, in any language and cloud computing platform is required. We are flexible about the degree of familiarity needed for the specific environments Python, SQL. If you have extensive experience in one of the cloud computing platforms and less in others you should still, consider applying.
Soft Skills:
- Good interpersonal, written, and verbal communication skills; including the ability to explain the concepts to others.
- A strong understanding of algorithms and data structures, and their performance characteristics.
- Awareness of and sensitivity to the educational goals of a multicultural population would also be desirable.
- Detail oriented and well organized.
Amazon Web Services (AWS)Python
MongoDB
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon