11+ IBM Rational DOORS Jobs in Bangalore (Bengaluru) | IBM Rational DOORS Job openings in Bangalore (Bengaluru)

Location: Bangalore (On-site)

Company: Kumo (https://kumohq.co)

Experience: 2–3 years (mandatory)

What This Role Is

You will find, qualify, and close businesses that need software and AI solutions. Business based outside. We sell services to US, Europe, UK, Australia, Canada.

Not a “lead passing” role. You own pipeline → calls → movement

toward closure.

Who You Will Sell To

• Revenue-stage businesses (not early startups)
• Non-tech or low-tech teams
• Ops-heavy businesses (services, ecom, finance, etc.)
• Companies open to outsourcing software / AI
• 
  

What You’ll Do

• Find leads via LinkedIn, Google, directories, outbound
• Identify decision-makers and real business pain
• Reach out and set up calls
• Run discovery calls and understand requirements
• Pitch AI + software solutions in business terms
• Follow up and push deals toward closure
• 
  

Must-Have (Non-Negotiable)

• 2–3 years in B2B software / IT services sales
• Experience in outbound + client conversations
• Have sold services (not just SaaS tools)
• Can generate pipeline from scratch
• Strong communication and ownership
• 
  

What We Care About

• You can identify good businesses vs random leads
• You understand how businesses buy software
• You can connect AI to real outcomes (cost, speed, revenue)
• You follow up and close, not just talk
• 
  

Why Join

• Direct work with founders
• High ownership role
• Clear path to senior BD / sales role
• Real exposure to global clients

Job Title: Customer Support Team Lead

📍 Location: Bangalore

💼 Employment Type: Full-time

🕒 Shift: [Day / Rotational]

👥 Team Size: 8–15 agents (approx.)

Job Summary

We are looking for an experienced Customer Support Team Lead to manage and mentor a team of customer support executives. The ideal candidate will ensure service quality, meet SLAs, drive team performance, and act as the first level of escalation while maintaining a customer-first mindset.

Key Roles & Responsibilities

A. Team Management & Performance

• Lead, coach, and manage a team of customer support executives
• Monitor daily performance metrics including AHT, CSAT, FCR, SLA adherence
• Conduct regular 1:1s, performance reviews, and feedback sessions
• Prepare rosters and manage attendance to ensure adequate coverage

B. Operations & Service Delivery

• Ensure smooth handling of inbound/outbound calls, emails, and chats
• Act as the first point of escalation for customer issues
• Ensure adherence to processes, SOPs, and quality standards
• Identify gaps and drive process improvements

C. Quality, Training & Compliance

• Conduct call audits and quality checks
• Identify training needs and coordinate with training/QA teams
• Support onboarding and nesting of new joiners
• Ensure compliance with company policies and regulatory requirements

D. Reporting & Stakeholder Coordination

• Prepare and share daily/weekly MIS and performance reports
• Coordinate with internal teams (Operations, Product, Tech, QA) for issue resolution
• Share insights, trends, and improvement opportunities with management

Qualifications & Skills

• Graduate in any discipline (Postgraduate preferred)
• 5–8 years of experience in customer support, with 2–3 years as Team Lead
• Strong understanding of contact center metrics and SLAs
• Excellent communication, people management, and problem-solving skills
• Proficiency in MS Excel and CRM tools
• Ability to work in a fast-paced, target-driven environment

Preferred Skills

• Experience in BPO / Customer Support / Healthcare support (if applicable)
• Exposure to multi-channel support (voice, email, chat)

Digital Marketing Expert - B2B ABM & Performance

About ProductNova:

ProductNova is a fast-growing product development startup. We are a team of Product and Business Growth Experts enabling organizations in building new Product Portfolios, Transform into Product organizations, Identify business opportunities, Innovate and Scale Businesses.

For early-stage organizations and startups, we shape ideas into products, identify the right customer base and product market fit, define the product, provide marketing and sales enablement, plan the GTM, launch, iterate and scale.

For established organizations, we Transform them into product organizations, identify business & product areas to scale and help revamp the products across new regions and customer segments. We enable innovation, build new product portfolios and help grow the businesses Exponentially.

We are also building our own B2B SaaS Products

The Role:

As a Digital Marketing Expert at ProductNova, you will play a pivotal role in shaping and executing comprehensive digital marketing strategies to drive product and business growth. You will be responsible for driving marketing campaigns across channels and growing our business.

Key Responsibilities:

B2B SaaS Marketing Expertise: Lead generation, SEO, PPC, CRM tools, ABM, and data-driven campaigns. Excellence in aligning sales strategies, customer journey mapping, and delivering measurable growth through innovative marketing.

ABM And Performance Marketing: Identify, source and nurture high-value accounts, crafting personalized campaigns, optimizing paid channels, and measuring ROI across digital touchpoints. Align marketing with sales to accelerate pipeline and deliver scalable, impactful campaigns that balance brand visibility with revenue-focused outcomes.

Lead Generation: Build and optimize B2B and B2C Lead gen pipeline for ProductNova and its clients for their respective products and services across channels.

Digital Marketing Strategy: Formulate and execute robust digital marketing strategies aligned with ProductNova, our partner objectives and overall business goals. Tweak and optimize existing strategies to grow revenue 2X.

Campaign Management: Oversee the end-to-end management of digital marketing campaigns, ensuring seamless execution and optimization for maximum ROI. Utilize data-driven insights to continuously refine and enhance campaign performance.

Channel Expertise: Demonstrate expertise across various digital marketing channels, including but not limited to Meta, Google, SEO, SEM, social media, Email marketing, and Content marketing. Identify new and emerging channels to explore and incorporate into the overall marketing mix.

Analytics and Reporting: Implement robust analytics frameworks to measure and analyze the performance of digital marketing campaigns.

Qualifications:

• Any professional degree/MBA in Digital marketing.
• Min 2 yrs+ experience in B2B Digital marketing with a focus on product and business growth.
• Strong leadership skills with the ability to motivate a high-performing team.
• In-depth knowledge of digital marketing channels, tools, and analytics platforms.
• Exceptional analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.

If you are a results-driven digital marketing professional with a passion for driving business growth, we invite you to join our dynamic team at ProductNova.

Job Type: Full-time

Job Role & Responsibility:

VMWare NSBU HCX team is looking for passionate engineers with a startup mindset and ready to solve business problems by applying technical engineering knowledge. You will be a part of enterprise class HCX cloud mobility platform to help customers solve datacenter evacuation, consolidation and hybrid cloud use cases. You’ll be part of a dynamic engineering team where a passion for innovation is a key to address technical problems, improve performance and scalability and focus on continuous improvement is of paramount importance. You will be a part of R&D development team focused on various aspects of HCX ranging from workload mobility to networking in the context of hybrid cloud paradigm. As part of the job, you will work with senior architects and other engineers of the team to deliver world class enterprise class product.

Required Skills:

• Background with Computer Science fundamentals (based on a BS or MS in CS or related field) with 4+ years of substantial professional experience
• Strong programming skills in Java/Go/Python
• Knowledge of distributed systems
• Understanding of Micro Services architecture, REST APIs Design and Development 
• Understanding of Kubernetes, Kafka, No-sql, Java/Sprint, Client MVC
• Exposure to one or more UI technologies
• Organized and passionate about details; able to effectively perform multiple/concurrent tasks within deadlines in a dynamic environment

Preferred Skills:

• Strong knowledge about virtualization, and/or container technologies
• Experience in SDN/Networking/Network Management domain is added plus
• Exposure to AWS, Azure is added plus

• Administer compensation and benefit plans
• Assist in talent acquisition and recruitment processes
• Conduct employee onboarding and help organize training & development initiatives
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
• Promote HR programs to create an efficient and conflict-free workplace
• Assist in development and implementation of human resource policies
• Undertake tasks around performance management
• Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates 
  • Organize quarterly and annual employee performance reviews
  • Maintain employee files and records in electronic and paper form
  • Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
  • Ensure compliance with labor regulations

    Requirements

    • Proven experience as an HR Generalist
    • Understanding of general human resources policies and procedures
    • Good knowledge of employment/labor laws
    • Outstanding knowledge of MS Office; HRIS systems 
    • Excellent communication and people skills
    • Aptitude in problem-solving
    • Desire to work as a team with a results driven approach
    • Additional HR training will be a plus

SENIOR SOFTWARE DEVELOPER (BACKEND DEVELOPMENT):

We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade web applications.
You will be part of a talented software team that works on mission-critical applications. Java developer roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.

Responsibilities
• Java developer responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Contribute in all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for
architectural review

Requirements
• BS/MS degree in Computer Science, Engineering or a related subject from renowned (IITs, NITs, BITS etc) colleges
• Excellent aptitude, algorithmic and puzzle solving skills
• Proven hands-on Software Development experience
• Proven working experience of 2+ years in Java development
• Hands on experience in designing and developing applications using Java EE platforms
• Object Oriented analysis and design using common design patterns.
• Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management, Multi-Threading etc)
• Good knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Experience in the Spring Framework
• Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT,
Spring MVC)
• Experience with agile development

Position :- Automation Test Engineer – Selenium using C#

Location :- Bangalore

Experience:- 3-6years

Job Description

3+ years of Experience in Test Automation using Selenium, C#
BDD (Behavioral driven Development) is a must, using either Specflow.
Creating, Organizing, and managing Test Automation Resources.
Creating, Enhancing, debugging and Running Test Scripts.
Organizing, monitoring defect management process.
Finding solutions for Object Identification issues and error handling issues.

Primary Skills - Testing - Automation - Mastery, Javascript - Skill, Testing - E2E - Skill Job Description: - JD as below, 4+ years of Experience in Test Automation using Selenium BDD (Behavioral driven Development) C# is a must, using Specflow. Creating, Organizing, and managing Test Automation Resources. Creating, Enhancing, debugging and Running Test Scripts. Organizing, monitoring defect management process. Finding solutions for Object Identification issues and error handling issues.

HireSure.ai is a blockchain registry for job offers & employment history. Companies get transparent, immutable, and cryptographically verifiable job offers and employment history record stored in a secured cloud blockchain. HireSure companies experience significantly higher join ratio, better retention, a better brand perception, and better control on the hiring process. We are looking for passionate developers, willing to work in cutting edge technologies, and having experience in Django/Python.

• Work with the Product/ Business teams to get a full understanding of the requirements and propose creative and efficient solutions
• Come up with innovative solutions to the hurdles that confront us on a day-to-day basis.
• Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
• Contribute in all phases of the development lifecycle.