Head - HR

Job Title: Key Accounts Executive

Department: Sales

Location: As per assigned territory.

Experience: 2-3 Years (In similar industry)

Reporting To: Area Sales Manager.

About Cryoviva India:

Cryoviva India, a healthcare vertical of RJ Corp founded in 2006, is a pioneer in stem cell banking and one of the most trusted names in the industry. With cutting-edge technology, strict quality protocols, and a PAN-India network, Cryoviva is dedicated to offering reliable and ethical stem cell preservation services. The company focuses on innovation, customer satisfaction, and excellence in healthcare delivery.

Role Summary:

The Key Accounts Executive will manage assigned hospitals and key accounts to drive lead generation and sales through effective counselling of expectant parents. The role focuses on doctor and hospital engagement, client presentations, promotion of services, CRM-based reporting, and relationship management to ensure consistent business growth from designated accounts.

Key Areas of Responsibility:

• Manage and service assigned hospital(s) as key accounts.

• Counsel pregnant women at hospitals to generate leads and conduct presentations.

• Call expectant mothers/fathers to schedule free presentations at hospitals or residences.

• Meet prospective clients at their preferred location and deliver laptop-based presentations.

• Engage with doctors, hospital administrators, and staff to update them on stem cell banking concepts and services.

• Promote and sell newly launched services to the target audience.

• Track and report daily activities, leads, and follow-ups through CRM on a daily basis.

• Share competitor insights and relevant market information with the reporting manager.

• Maintain strong relationships with existing clients to generate referrals.

• Ensure regular interaction with doctors of assigned hospitals to strengthen account presence.

Qualification, Experience & Skills:

• Graduate/Postgraduate in Pharmacy (B.Pharm / D.Pharm) or related field.

• 2-3 Years; experience in sales or relationship management within the pharmaceutical or healthcare industry preferred.

• Strong communication, counselling, and interpersonal skills.

• Ability to understand client needs and translate them into effective solutions.

• Proactive, problem-solving, and customer-focused approach.

• Ability to work collaboratively with internal teams and hospital stakeholders

Infrastructure Engineer – Database & Storage

Responsibilities

• Design and maintain PostgreSQL, OpenSearch, and Azure Blob/S3 clusters.
• Implement schema registry, metadata catalog, and time-versioned storage.
• Configure read replicas, backups, encryption-at-rest, and WORM (Write Once Read Many) compliance.
• Optimize query execution, indexing, and replication latency.
• Partner with DevOps on infrastructure as code and cross-region replication.

Requirements

• 6 + years database / data-infrastructure administration.
• Mastery of indexing, partitioning, query tuning, sharding.
• Proven experience deploying cloud-native DB stacks with Terraform or Helm.

Full Stack Developer

• The candidate should hold either MCA or BTech degree in Computer Science
• The candidate should have 4 to 10 years of IT Development hands on experience in integration solution using WCF/SOA technologies
• Build integration solutions to automate business processes related to Oil & Gas Refinery business
• Should have excellent knowledge in C#, WCF, SOAP/REST API,, OOPS Concepts, Object Oriented design principles and Design Patterns
• Should have excellent knowledge in SQL Database Design, RDBMS concepts and Master Data Services
• Should have good knowledge in Authentication, Security, XSD and System Integration concepts
• Should be able to understand the Business Requirement and convert it into Technical design document
• Communicate with internal and external customers, supervisors and management using clear, user-friendly terminology
• The candidate should have good Arithmetic reasoning, Logical and Analytical thinking
• Should be Flexible to learn new things, Self-motivated and take up any development role assigned, irrespective of the technology

Must have skills - sql, .net , c# , wcf 

An Interior Design Executive is a sales professional who generates leads, qualifies customers, and closes sales for interior design services primarily through phone and digital communication. This role involves understanding customer requirements, providing company and product information, building rapport, and coordinating with sales and design teams. Key responsibilities include lead generation, client engagement, and CRM maintenance, often requiring experience in sales, especially within the interior design or related fields.

Core responsibilities

Lead generation: Proactively making outbound calls and responding to inbound inquiries to identify and qualify potential clients.

Client engagement: Acting as the first point of contact, understanding client needs, and providing detailed information about design services and pricing.

Sales support: Collaborating with interior designers and sales teams to develop solutions and present proposals to clients.

Customer relationship management: Maintaining detailed lead data in a CRM system and ensuring timely follow-ups.

Internal coordination: Working with other teams to address customer requests and provide feedback on marketing efforts.

Required qualifications

Experience: Previous experience in sales, particularly telesales or inside sales, is often required. Experience in the interior design, real estate, or modular furniture industries is preferred.

Skills: Strong communication and interpersonal skills, the ability to build rapport, and a track record of achieving sales targets are essential.

Technical proficiency: Experience with Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software is common.

Other: Some roles may require knowledge of interior design trends and concepts, though this is often a plus rather than a strict requirement.

Strong Full stack/Backend engineer profile

Mandatory (Experience): Must have 2+ years of hands-on experience as a full stack developer (backend-heavy)

Mandatory (Backend Skills): Must have 1.5+ strong experience in Python, building REST APIs, and microservices-based architectures

Mandatory (Frontend Skills): Must have hands-on experience with modern frontend frameworks (React or Vue) and JavaScript, HTML, and CSS

Mandatory (Database Skills): Must have solid experience working with relational and NoSQL databases such as MySQL, MongoDB, and Redis

Mandatory (Cloud & Infra): Must have hands-on experience with AWS services including EC2, ELB, AutoScaling, S3, RDS, CloudFront, and SNS

Mandatory (DevOps & Infra): Must have working experience with Linux environments, Apache, CI/CD pipelines, and application monitoring

Mandatory (CS Fundamentals): Must have strong fundamentals in Data Structures, Algorithms, OS concepts, and system design

Mandatory (Company) : Product companies (B2B SaaS preferred)

• Manage high-volume inbound and outbound customer calls in a timely and professional manner.
• Provide accurate and comprehensive information about our products and services to address customer inquiries effectively.
• Resolve customer issues and complaints by identifying needs, clarifying information, researching problems, and providing efficient solutions.
• Conduct necessary follow-ups with customers to ensure complete resolution and guarantee satisfaction.
• Maintain meticulous records of all customer interactions and transactions within our CRM database.
• Collaborate with team members to meet and exceed daily and weekly performance targets (KPIs) and departmental goals.

Developer – Full stack

·        Full stack development experience for 1-2 years

·        Implement new application features and improvements to existing features based on defined project requirements.

·        Experience with React or Angular framework

·        Familiarity of HTML5, CSS3, and JavaScript skills.

·        Experience developing server side applications in at least Java 8.

·        Experience with Spring Boot and REST APIs.

·        Collaborate with cross-functional teams to design, develop and deploy new features and applications

·        Ability to write and optimize SQL queries and database performance tuning

·        Familiar using source control systems, preferably Git.

·        Troubleshoot and resolve application bugs

·        Passionate about developing high quality code that has been thoroughly tested.

·        Strong written and verbal communications skills.

·        Stay up-to-date with emerging trends and technologies in web development

·        Implement automated testing and continuous integration and deployment processes

·        Ability to learn quickly.

Good to have skills

·        Python, Flask, Fast API knowledge

·        Cloud knowledge – preferably AWS

·        Understanding of graph database

·        Familiarity with containerization technologies such as Docker and Kubernetes

1. Convert leads to business with lead generation, customer interaction, and persuasive skills.

2. Communicate with various target groups, understanding their needs, maintaining relationships

3. Set up and conduct business collaboration meetings with companies and our suppliers.

4. Identify new avenues of growth, suggesting and building campaigns which can benefit the overall performance of the sales department.

5. Identify sales leads, pitch services to new clients, and maintain a good working relationship with them.

6. Work with the internal product and management teams to increase sales opportunities for the organization.

7. Onboard new clients on our application.

Responsibilities

• Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner. 

• Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.

• Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations

• Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues

• Understand the technical application of the Velocity suite of products and services

• Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences 

• Write it Down: identify and create documentation that Empower Others 

What do you need?

• 3+ years of relevant experience in Customer Success

• Have an understanding of web applications, REST APIs, DB Systems

• Experience with JavaScript, Ruby, Perl, or Python programming

• Prior knowledge of DBMS, SQL

• Past experience of using tools like Postman, Kibanna, 

• Strong analytical and problem solving skills.

• Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.

• Team player with solid communication and presentation skills

• Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations