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We maintain a corporate culture and are committed to excellence in our endeavours. We think as innovators, act as solution providers, collaborate as partners, work as outperformers. We believe in teamwork, employee engagement & employee empowerment. At Manorama the best practices are rewarded in business, from strategy to team leadership, influence, innovation, product management, and client services. We train our team to revamp their skills and competency for better administration and operations.
We are an equal opportunity employer, supporting diversity, equality & dignity. We have best of talents and skilled team working for our Organisation. We have multiple openings for various roles in our organisation. We welcome go getters with passion for creativity, talent to explore, zeal for excellence and most importantly a passion for IT.
Required Skills: Program Management, Collaboration and Coordination, Analytical and Problem-Solving skills, Excellent cross-functional leadership experience, Strategic Planning & Execution, Leadership & Stakeholder Management
Criteria:
● Experience in Program Management / Strategic Planning / Demand Planning.
● Must be from Tier-1 academic background (IIT, NIT, NSU preferred).
● Need candidate from Ecommerce and Startup only.
● Strong demand-planning and business acumen with the ability to identify growth and whitespace opportunities.
● Candidate should have proven ability to build programs from 0–1 (Scratch - End) and drive initiative execution.
● Excellent stakeholder management & presentation skills, with strong proficiency in MS Excel.
● Experience in forecasting & planning tools, and the ability to thrive in fast-paced, ambiguous environments.
● Candidate must have Leadership ability to execute cross-functional projects, turning strategy into clear, measurable results.
● Candidate having Founder's Office Experience will be an added advantage.
● Candidate having OTA Channel's (Online Travel Agency) working experience will be considered a strong plus.
Description
About the Role
As a Program Manager, you will drive strategic, cross-functional initiatives that improve how we plan, operate, and scale. You’ll lead high-impact programs that bring structure, clarity, and momentum to complex business problems, with a strong focus on data-driven, scalable execution.
You will collaborate closely with teams across Growth, Marketing, Operations, and Tech to align priorities, streamline processes, and ensure our systems evolve with the pace of the business.
Key Responsibilities
- Own and drive high-impact strategic programs from ideation to execution, ensuring each initiative contributes to business growth.
- Break down complex, ambiguous problems into structured, actionable plans and lead execution across teams.
- Collaborate with Product, Marketing, Sales, and Operations to align goals, remove bottlenecks, and deliver scalable outcomes.
- Lead cross-functional project planning, development, and execution, translating strategy into measurable results.
- Partner with Analytics and Business Intelligence teams to ensure data-backed decision-making.
- Identify new business improvement opportunities and co-create strategies with leadership.
- Track key performance metrics, identify trends, and drive course-correction using real data.
- Bring clarity to chaos by defining processes, streamlining operations, and ensuring team alignment.
- Create structured documentation, frameworks, and playbooks to make initiatives repeatable and scalable.
What We Are Looking For
- Graduation from a Tier 1 college (IITs, IIMs, NITs, ISB, or equivalent).
- 3–5 years of experience in Program Management, Strategic Planning, Business Operations, or Demand Planning, preferably in high-growth environments.
- Strong business acumen and understanding of how demand planning impacts growth, revenue, and customer experience.
- A structured problem-solver who can simplify complex challenges into scalable solutions.
- Exceptional stakeholder management and cross-functional collaboration skills.
- Solid understanding of forecasting processes, planning tools, and operational levers.
- Ability to thrive in fast-paced, ambiguous startup environments.
What We Offer
- Opportunity to shape how we scale and operate at the next level.
- A chance to be at the forefront of driving change in a fast-growing startup.
- A collaborative, dynamic work environment.
- Competitive compensation and benefits.
This role holder is responsible for end to end management of
the brand including profitability and growth
Qualification & Experience
Post-Graduation in Management (from a Premier institute)
Experience of 4 to 5 years in Digital Marketing
FMCG experience is preferable
Key Deliverables of the Role
Responsible for Launching & Brand building of the assigned brand
Responsible for growth and profitability of the Brand
Develop social media and influencer strategy for the brands
Consumer Insighting for brand strategy
Create and execute a holistic content strategy for Digital First Brands
Lead communication development on the brand
Create Brand equity and loyalty among target consumers using innovative methods
Experience with project development life cycle,
Agle Concepts
XML /REST /FTP /SOAP. XQuery, XSLT / JSON expreince required
Oracle service bus (11g and 12c)
Experience required
Mule ESB desirable
Java EE Experience Required
Working experince with message system like JMS required
- Handling doubt session or query session of the students related to digital marketing at the time of training;
- Well versed with the latest tool and industry updates related to each and every aspect of the digital marketing or as per your expertise area;
- Digital Marketing Certified Associate (Google certification, search and display advertising);
- To Update and ensure all latest trends and best practices are covered in Qualifications and Skills Web;
- Able to give appropriate assignments and projects for the students to make them grow with hands-on experience in digital marketing;
- To deliver course material as per the PreDecided curriculum;
- Should be well versed with all digital marketing concepts and strategies;
- Should have the capability to resolve all the doubts and Handling query sessions for the students;
- Helping students in the practical execution of digital marketing concepts;
- Designing, SEO, SEM Pay per click, Google ads, mobile marketing, SMM, SMO Desired Candidate Profile;
- A personal blog related to digital marketing is a huge plus;
- Provide classroom training to students;
- Help students in learning problem;
- Providing in-class training on digital marketing concepts;
- The experience of the execution of marketing campaigns will be an added advantage.
Requirements:
- Handling doubt sessions of students;
- Well versed in Delivering trial sessions to students;
- Helping learners in the practical execution of the digital concept;
- Should have strong convincing skills;
- Should have clear cut knowledge in all digital marketing strategies;
- Should have strong convincing skills and willing to work on multiple assignments;
- He will provide in-class training on Digital Marketing;
- Notice Period – Immediate Join or Maximum 15 Days;
- Looking for Full Time Employment Candidate;
- Planning and preparing courses and lessons for digital marketing;
- Handling doubt session or query session of the students;
- Continuously improve on teaching methodology to suit model for better student satisfaction;
- Minimum 3 yrs Experience in Digital marketing Industry and 6 months of experience As a Trainer;
- Work Timings- Monday to Friday 8.00am to 6.00pm and Saturday 10.00am to 4.00pm;
- Delivering a demo session to the students.
About Us
Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
How do we do it
Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.
Introduction:
We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.
Responsibilities:
In this role you will collaborate with the engineering team and shall be responsible for:
• Test new and existing features (units and integration) and report errors and failures
• Work collaboratively with the developing team to correct errors and participate in testing for product releases
• Gathering requirements
• Test automation and test methodology (ex: TDD or BDD)
• Expertise in Test case design and test case execution.
Qualifications:
• 2+ years of experience as a QA Manual Tester
• Experience in Manual testing dashboards and chatbots shall be a plus.
• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing
• Keen attention to detail
• Ability to solve complex problems
• Determination and tenacity to commit to the end when solving issues
• Defects triage and follow up on the defects fixes.
• Worked with the developers and the functional team
• Understanding of Business Logic
Time management
• Concise writing
• Flexibility
• Critical thinking skills
• Understanding of User Experience
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/ for more information
Requirements:
- 10+ years in Product development.
- Strong belief in software craftsmanship and practicing it in day-to-day work, expert in Microsoft. NET technology stack is a must.
- Strong hands-on experience in web development using ASP. NET MVC and C#.
- Usage of SQL and no SQL databases.
- Hands on experience in test-driven development and DevOps practices.
- Strong design capabilities, following SOLID principles using C#.
- Working on solutions hosted in cloud environments (AWS or Azure).
- Implementation of Continuous Delivery processes.
- Good understanding of Behaviour-driven development and domain-driven design.
Excellent communicator
Responsibilities:
- Contribution to the product roadmap in sprint model.
- Helping your team to deliver at high velocity.
- Practice and promote Agile practices.
- Continuously learn and deliver incremental business value.
- Use Continuous Delivery Practices.
- Mentor junior team members.
- Develop of asynchronous and/or multi-tiered scalable applications.
• Set your E-Commerce skill set to work, helping to execute business requirements into specific systems,
applications, or processes in business-to-consumer (B2C) environments • Showcase your in-depth technical knowledge and functional knowledge in IBM Sterling OMS building
confidence at client place • Train and guide new team members on Sterling technical and business concepts • Able to support in design or POCs to solve business problems in IBM Sterling OMS for new client
initiatives • Should be excited to work on projects that require both Sterling and Java/J2ee • Build services around Sterling using Java, Rest and SOAP web services. Should be very strong in core
Java • Should be having fair idea in building unit tests around the code implemented • Knowledge on continuous integration is needed • Ensure that the organization's implementations meet the scalability and reliability required for
eCommerce operation, as well as analyze and optimize database and core commerce functions for
maximum performance
Key Skills • Experience working in eCommerce industry managing high volume applications with an experience
of 7 Years or more • Expertise in application development with IBM (Sterling) Order Management Fulfilment Suite with a
minimum of 4 to 5 Years of experience • Implementation Experience in Sterling order management with versions greater than 9.0 is
preferred • Experience in XML, XSD, SOAP and REST services • Expertise in at least one application server; WebSphere MQ or JBoss or WebLogic • Subject matter expertise in building large-scale retail B2C web applications using Supply Chain and
Logistics Systems • IBM Sterling Order Management System Configuration Deployment Toolkit (Sterling CDT), Global
Inventory Visibility. Caching technologies is a plus • Comprehensive SDLC experience including strong design skills use of UML, patterns • Agile and waterfall implementation principles and practices
• Use of version control management such of SVN, CVS, or GIT • Production environment deployment and maintenance • Provide support in troubleshooting / investigations pertaining to the order management systems • Respond quickly to critical requests • Ability to analyze and design data model. Solid hands-on understanding of DB for the Web
environment • Performance tuning and optimization for scalability and high availability • Upgrading experience on IBM Sterling Order Management System to 9.3 or higher is a plus • Experience working on Omni Channel Implementations with IBM Sterling OMS is a plus • Exposure towards Cassandra is a plus




