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We maintain a corporate culture and are committed to excellence in our endeavours. We think as innovators, act as solution providers, collaborate as partners, work as outperformers. We believe in teamwork, employee engagement & employee empowerment. At Manorama the best practices are rewarded in business, from strategy to team leadership, influence, innovation, product management, and client services. We train our team to revamp their skills and competency for better administration and operations.
We are an equal opportunity employer, supporting diversity, equality & dignity. We have best of talents and skilled team working for our Organisation. We have multiple openings for various roles in our organisation. We welcome go getters with passion for creativity, talent to explore, zeal for excellence and most importantly a passion for IT.
Who are we?
We are a fast-growing technology company building digital platforms and services for global industries that depend on reliable operations, strong coordination and seamless communication.
Our work focuses on solving complex real-world problems by bringing together software, data, automation and customer-centric workflows. We support businesses in improving efficiency, strengthening operational visibility and delivering better experiences for their customers and end users.
We are entering an exciting growth phase and are looking for people who are hands-on, commercially minded and eager to build. This is an environment where ownership, follow-through and attention to detail matter. Every customer interaction, every process improvement and every successful delivery contributes directly to the company’s growth.
Joining us means becoming part of an ambitious team that is building practical technology solutions with real business impact.
Who are we looking for?
We are looking for a new team of highly organised and commercially driven Sales Success Specialists to support our sales growth, customer onboarding and revenue operations.
This role sits at the centre of lead generation, CRM discipline, sales follow-up, customer coordination, logistics and order-to-cash execution. The ideal candidate will be comfortable making cold calls, managing data accurately, coordinating with internal teams and ensuring that every lead, order and customer interaction is followed through professionally.
This is a hands-on role for someone who enjoys sales operations, customer success and execution.
Key Responsibilities
Lead Generation and Cold Calling
- Identify, research and qualify new sales leads.
- Conduct cold calls and follow-up calls with prospective customers.
- Maintain professional communication with prospects across phone, email, WhatsApp and LinkedIn.
- Book meetings and demos for senior sales team members.
- Track lead status and next steps clearly in the CRM.
CRM and Sales Data Management
- Create, maintain and update CRM records for leads, customers, contacts, opportunities and orders.
- Ensure all sales activity, follow-ups, meeting notes and customer updates are properly logged.
- Keep customer and vessel data accurate and up to date.
- Prepare weekly sales pipeline and activity reports.
- Support sales forecasting and order tracking.
Lead-to-Order Coordination
- Support the sales team in moving leads through the pipeline.
- Follow up on proposals, pricing, commercial queries and customer confirmations.
- Coordinate internal approvals, documentation and customer onboarding requirements.
- Ensure handover from sales to delivery is clear and complete.
- Track trial accounts, pilots, activations and customer commitments.
Order-to-Cash Support
- Coordinate order confirmation, customer documentation and billing information.
- Work with finance to support invoicing, payment follow-up and revenue tracking.
- Monitor order status from confirmation through to activation and payment.
- Support renewal tracking, upsell opportunities and customer account updates.
- Maintain clear records of commercial terms, purchase orders and invoice status.
Logistics and Customer Operations
- Coordinate dispatch, delivery and tracking of any required hardware or onboarding material.
- Liaise with customers, vessel contacts, agents and internal delivery teams.
- Ensure activations, licences, customer access and support processes are completed on time.
- Help resolve operational blockers by coordinating between sales, support, finance and delivery teams.
Skills and Experience
Essential
- 0 to 5 years of experience in sales support, inside sales, customer success, sales operations or revenue operations.
- Strong communication skills, especially over phone and email.
- Comfortable making cold calls and following up with prospects.
- Good CRM discipline and attention to detail.
- Strong Excel / Google Sheets skills.
- Ability to manage multiple leads, customers and tasks at the same time.
- Commercial mindset with strong follow-through.
- Comfortable working with sales, finance, logistics and customer success teams.
Preferred
- Experience in B2B SaaS, maritime, logistics, shipping, telecoms, technology or enterprise services.
- Experience using HubSpot, Zoho, Salesforce, Pipedrive or similar CRM tools.
- Experience handling order management, invoicing coordination or customer onboarding.
- Familiarity with LinkedIn prospecting and sales outreach tools.
Ideal Candidate Profile
You are persistent, organised and commercially alert. You do not let leads go cold, data go stale or orders get stuck. You are comfortable speaking to customers, chasing updates, maintaining systems and ensuring that the full sales process runs smoothly from first contact to payment collection.
You should enjoy working in a fast-moving environment where sales, customer success, operations and finance need to work closely together.
Key Success Measures
- Number of qualified leads created and followed up.
- CRM accuracy and completeness.
- Speed and quality of lead follow-up.
- Conversion support from lead to order.
- Timely order processing and activation coordination.
- Reduction in delays between order confirmation, invoicing and payment.
- Clear reporting on sales pipeline, customer status and revenue progress.
Reporting Line
The role will report to CCO and will work closely with sales, customer success, finance and operations teams.
Why Join Us
This is an opportunity to be part of a growing technology company where sales execution, customer success and operational discipline directly contribute to business growth. The role offers strong exposure to B2B sales, customer operations, commercial processes and revenue management.
Customer Support Executive
No.of Requirements: 100
Qualification : Any Graduate
Mode: Work from office
Fresher or 6+months experience
Language: English + Tamil/ Malayalam/ Kannada/ Hindi
English Versant -4 or 5
Shift- 9am to 8pm for females and 9am to 12pm for males
5 days working, 2 rotational week off
- Inbound process
- Voice process
- No sales
- No target
- It's a query resolution process
- Salary: Upto 20k take home + Pf & ESIC
Candidates those who are interested in BPO sector may eligible to apply
Job Description
We are looking for a talented Java Developer to work in abroad countries. You will be responsible for developing high-quality software solutions, working on both server-side components and integrations, and ensuring optimal performance and scalability.
Preferred Qualifications
- Experience with microservices architecture.
- Knowledge of cloud platforms (AWS, Azure).
- Familiarity with Agile/Scrum methodologies.
- Understanding of front-end technologies (HTML, CSS, JavaScript) is a plus.
Requirment Details
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Proven experience as a Java Developer or similar role.
Strong knowledge of Java programming language and its frameworks (Spring, Hibernate).
Experience with relational databases (e.g., MySQL, PostgreSQL) and ORM tools.
Familiarity with RESTful APIs and web services.
Understanding of version control systems (e.g., Git).
Solid understanding of object-oriented programming (OOP) principles.
Strong problem-solving skills and attention to detail.
Working Days: Tuesday to Sunday (Monday Off)
FEMALE CANDIDATES ONLY
Job Overview
We are seeking a professional, well-presented Receptionist to serve as the first point of contact for clients and visitors. The ideal candidate will create a welcoming front-desk experience while efficiently handling daily reception responsibilities and providing basic administrative support to the HR/Admin team.
Key Responsibilities
- Greet and welcome clients, visitors, and guests with professionalism and warmth
- Manage incoming calls, emails, and general inquiries promptly and courteously
- Ensure the reception area is clean, organized, and presentable at all times
- Schedule appointments and coordinate calendars as required
- Manage office supplies and coordinate with vendors and service providers
- Maintain records, files, and documents in an organized manner
- Coordinate couriers, deliveries, and incoming/outgoing mail
- Provide administrative support for meetings, interviews, and office activities
- Assist with day-to-day office operations and support other departments when needed
Required Skills & Qualifications
- Excellent verbal and written communication skills in English (Kannada proficiency is a plus)
- Professional, presentable, and well-groomed appearance
- Strong organizational, multitasking, and time-management skills
- Proficiency in MS Office (Word, Excel, Outlook)
- Friendly, approachable, and customer-focused attitude
- Prior experience in a receptionist or front-desk role is an added advantage
Job Type: Full-time
Work Location: In person
Job Description
What does a successful Senior DevOps Engineer do at Fiserv?
This role’s focus will be on contributing and enhancing our DevOps environment within Issuer Solution group, where our cross functional Scrum teams are delivering solutions built on cutting-edge mobile technology and products. You will be expected to support across the wider business unit, leading DevOps practices and initiatives.
What will you do:
• Build, manage, and deploy CI/CD pipelines.
• DevOps Engineer - Helm Chart, Rundesk, Openshift
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline.
• Implementing various development, testing, automation tools, and IT infrastructure
• Optimize and automate release/development cycles and processes.
• Be part of and help promote our DevOps culture.
• Identify and implement continuous improvements to the development practice
What you must have:
• 3+ years of experience in devops with hands-on experience in the following:
- Writing automation scripts for deployments and housekeeping using shell scripts (bash) and ansible playbooks
- Building docker images and running/managing docker instances
- Building Jenkins pipelines using groovy scripts
- Working knowledge on kubernetes including application deployments, managing application configurations and persistence volumes
• Has good understanding on infrastructure as code
• Ability to write and update documentation
• Demonstrate a logical, process orientated approach to problems and troubleshooting
• Ability to collaborate with multi development teams
What you are preferred to have:
• 8+ years of development experience
• Jenkins administration experience
• Hands-on experience in building and deploying helm charts
Process Skills:
• Should have worked in Agile Project
Behavioral Skills :
• Good Communication skills
Skills
PRIMARY COMPETENCY : Cloud Infra PRIMARY SKILL : DevOps PRIMARY SKILL PERCENTAGE : 100
· Problem-Solving Skills, should be able to convert Idea on Paper to Code
· Bachelor’s degree in computer science or related field, or equivalent professional experience.
· 0 - 4 years of database experience (Oracle SQL, PL/SQL)
· Proficiency in Oracle, with Hands-on experience in database design
· Creation & implementation of data models.
· Strong experience with Oracle functions, procedures, triggers, packages.
· Willing to learn, grasp & quickly adapt needed cutting-edge tools & technologies in shorter timeframe.
· Should be able to write basic Procedures & Functions.
Location - Pune/ Mumbai/ Bangalore
Education
Degree, Postgraduate in Computer Science or related field (or equivalent industry experience)
Experience
- Minimum 5 years of coding experience in NodeJS, JavaScript and Databases.
- At least 1 year hands-on in TypeScript .
- Hands-on experience in performance tuning, debugging, monitoring
Technical Skills
- Excellent knowledge developing scalable and highly-available Restful APIs using NodeJS technologies
- Practical experience with GraphQL.
- Experience in working with AWS platform and its core services like Lambda, Cloud Watch, Cloud Formation, CDK, SQS, S3 etc., or its equivalent Azure services
- Hands-on working experience in front-end applications development with HTML, CSS, Node JS with strong working experience in backend technologies Java, TypeScript and JavaScript programming languages.
- Understanding of containerization, experienced in Dockers , Kubernetes.
- Exposed to API gateway integrations like 3Scale.
- Understanding of Single-Sign-on or token-based authentication (Rest, JWT, oAuth)
- Experience on DevOps ways of working with good understanding on CI/CD and actively involved in solving, troubleshooting issues in distributed services ecosystem
- Hands on experience with both SQL and No-SQL databases.
- More than 3 years proven experience in developing high volume scalable cloud solutions utilizing platforms like Amazon AWS or Microsoft Azure.
- Possess expert knowledge of task/message queues include but not limited to: AWS, Microsoft Azure, Pushpin and Kafka
Functional Skills
- Experience in following best Coding, Security, Unit testing and Documentation standards and practices Experience in Banking, Financial and Fintech experience in an enterprise environment preferred
- Experience in Agile methodology.
- Ensure quality of technical and application architecture and design of systems across the organization.
- Effectively research and benchmark technology against other best in class technologies.
Soft Skills
- Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience.
- Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.
- Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management
Position Insurance Follow Up - 2 (ISP-2)
Shift US Shift (05:30 PM to 03:00 AM)
Job function· Checking denials from EOBs, ERAs by calling the Insurance Companies. · Calling the insurance companies for the specification of denials. · Reprocessing the claim over the phone or reopening the claims on the online portals · Filing an appeal to the insurance companies with the required information · Checking status of the appeal filed and reprocessed claims through IVR, Calls and online payer’s portal · Refilling corrected claims with coding/demographic/authorization/referral corrections. · Disputing with the insurance companies on incorrect denials. · Working on FTH (Fix The Hole) to prevent future denials · Tasking to the clients and other teams for required information · Preparing Trending Analysis on the denials and escalating to Supervisors · Finding updates from payers via call or online for billing related information and sharing with the concern team/department to prevent denials. · Responsible for updating any internal databases, electronically storing and organizing patients' records, billing details, and registration forms.
Education +2 or Graduate in any stream
Training/Work
experience Billing & collections training and/or 1 year of industry experience in the relevant function
Other specifications Good English communication (reading, writing, listening, speaking) Understanding of US healthcare, HIPAA Good at Operating Computer - software and MS office
Capable of task execution based on work instructio





