Relationship Manager

Key Responsibilities 

• Understand customer product configurations and translate them into structured data using Windowmaker Software. 

• Set up and modify profile data including reinforcements, glazing, and accessories, aligned with customer-specific rules and industry practices. 

• Analyse data, identify inconsistencies, and ensure high-quality output that supports accurate quoting and manufacturing. 

• Collaborate with cross-functional teams (Sales, Software Development, Support) to deliver complete and tested data setups on time. 

• Provide training, guidance, and documentation to internal teams and customers as needed. 

• Continuously look for process improvements and contribute to knowledge-sharing across the team. 

• Support escalated customer cases related to data accuracy or configuration issues. 

• Ensure timely delivery of all assigned tasks while maintaining high standards of quality and attention to detail. 

Required Qualifications 

• 3–5 years of experience in a data-centric role. 

• Bachelor’s degree in engineering e.g Computer Science, or a related technical field. 

• Experience with product data structures and product lifecycle. 

• Strong analytical skills with a keen eye for data accuracy and patterns. 

• Ability to break down complex product information into structured data elements. 

• Eagerness to learn industry domain knowledge and software capabilities. 

• Hands-on experience with Excel, SQL, or other data tools. 

• Ability to manage priorities and meet deadlines in a fast-paced environment. 

• Excellent written and verbal communication skills. 

• A collaborative, growth-oriented mindset. 

Job Title: Senior Linux Kernel Engineer

Experience: 5–10 Years

Location: Bangalore / Chennai

Domain: Enterprise Linux / Kernel Development

Job Summary

We are seeking a highly skilled Senior Linux Kernel Engineer with deep expertise in kernel development, debugging, and performance optimization. The role involves working on enterprise-grade Linux distributions, kernel lifecycle management, security patching, and low-level hardware integration.

Key Responsibilities

1. Kernel Lifecycle & Maintenance

• Lead kernel upgrade strategies (e.g., LTS migrations such as 5.15 → 6.x) while ensuring stability and compatibility.
• Perform patch porting across kernel versions, resolving API and dependency conflicts.
• Track and mitigate security vulnerabilities by monitoring CVEs and upstream sources (e.g., LKML).
• Backport critical fixes to production kernels without impacting system stability.

2. Debugging & System Stability

• Act as an escalation point for kernel panics and system crashes.
• Perform post-mortem analysis using kdump, crash, and gdb.
• Debug early boot issues (UEFI, initramfs, kernel initialization).
• Conduct performance analysis using eBPF, ftrace, and perf to optimize system behavior.

3. Driver Development & Hardware Integration

• Design, develop, and maintain device drivers (network, storage, GPU, or character devices).
• Work closely with hardware through DMA, interrupts (MSI-X), and register-level programming.
• Maintain out-of-tree drivers using DKMS or similar frameworks.
• Ensure compatibility of drivers across kernel updates.

Required Technical Skills

• Programming: Strong expertise in C (mandatory) and C++
• Kernel Internals: Deep understanding of:
• Virtual File System (VFS)
• Memory Management (MMU, Paging)
• Process Scheduler
• Linux Networking Stack
• Debugging Tools:
• kdump, crash, gdb
• kprobes, trace-cmd, ftrace
• perf, valgrind
• Hardware debugging tools (JTAG, Serial Console)
• Build Systems:
• Kbuild, Makefiles
• Kernel packaging (RPM/Debian)
• Security:
• Experience with CVE patching and backporting
• Knowledge of SELinux/AppArmor
• Kernel hardening (FIPS, KSPP)

Preferred Skills

• Experience contributing to open-source kernel projects
• Familiarity with Linux Kernel Mailing List (LKML) workflows
• Exposure to enterprise Linux distributions (RHEL, Ubuntu, SUSE)
• Experience with performance tuning and system optimization at scale

1. Core Programming (C Language)

• Must have strong hands-on experience in C programming
• Comfortable with pointers, memory management, and low-level concepts

2. Kernel Internals Expertise

• Should have worked in at least one subsystem:
• VFS / File Systems
• Memory Management
• Scheduler / Networking

3. Debugging & Crash Analysis

• Experience handling kernel panics
• Hands-on with vmcore analysis tools

4. Security & Patching

• Understanding of CVE fixes and backporting

5. Driver Development

• Experience in writing or maintaining device drivers

6. Performance & Advanced Debugging

• Exposure to eBPF, ftrace, perf

7. Hardware-Level Understanding

• Knowledge of DMA, interrupts, hardware interaction

Soft Skills

• Strong analytical and problem-solving abilities
• Excellent communication skills
• Ability to work independently and in collaborative environments
• Quick learner with adaptability to new technologies

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Assistant Manager – Marketing

Remote Opportunity

Qualifications & Experience

Education:

• Bachelor's degree in Marketing, Mass Communication, Design, or Business

• Certification in Digital Marketing (Google, Meta, HubSpot, or similar) preferred

Experience:

• 4–7 years of experience in B2B marketing, preferably in certification, training, SaaS, consulting, or services

industry

• Experience leading multi-channel campaigns and content creation

• Prior exposure to compliance, ISO standards, ESG, or cyber/information security is an added advantage

Job Title: iOS Developer

Experience Required: 1 to 4 Years

Location: Pune

Employment Type: Full-Time

Job Summary:

We are looking for a passionate and skilled iOS Developer to join our mobile development team. The ideal candidate will be responsible for developing, enhancing, and maintaining iOS applications. You should have a strong understanding of iOS frameworks, Apple's design principles, and the ability to work independently or with a team.

Key Responsibilities:

• Design and build advanced applications for the iOS platform.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and APIs.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Maintain code quality, organization, and automation.

Required Skills:

• Proficient with Swift and/or Objective-C.
• Experience with iOS frameworks such as UIKit, Core Data, Core Animation, etc.
• Familiarity with RESTful APIs to connect iOS applications to back-end services.
• Understanding of Apple’s design principles and interface guidelines.
• Experience with offline storage, threading, and performance tuning.
• Knowledge of code versioning tools (such as Git).
• Familiarity with cloud message APIs and push notifications.
• Experience with third-party libraries and APIs.

Location: Hybrid/ Remote

Openings: 2

Experience: 5+ Years

Qualification: Bachelor’s or Master’s in Computer Science or related field

Job Responsibilities

Problem Solving & Optimization:

• Analyze and resolve complex technical and application issues.
• Optimize application performance, scalability, and reliability.

Design & Develop:

• Build, test, and deploy scalable full-stack applications with high performance and security.
• Develop clean, reusable, and maintainable code for both frontend and backend.

AI Integration (Preferred):

• Collaborate with the team to integrate AI/ML models into applications where applicable.
• Explore Generative AI, NLP, or machine learning solutions that enhance product capabilities.

Technical Leadership & Mentorship:

• Provide guidance, mentorship, and code reviews for junior developers.
• Foster a culture of technical excellence and knowledge sharing.

Agile & Delivery Management:

• Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives).
• Define and scope backlog items, track progress, and ensure timely delivery.

Collaboration:

• Work closely with cross-functional teams (product managers, designers, QA) to deliver high-quality solutions.
• Coordinate with geographically distributed teams.

Quality Assurance & Security:

• Conduct peer reviews of designs and code to ensure best practices.
• Implement security measures and ensure compliance with industry standards.

Innovation & Continuous Improvement:

• Identify areas for improvement in the software development lifecycle.
• Stay updated with the latest tech trends, especially in AI and cloud technologies, and recommend new tools or frameworks.

Required Skills

• Strong proficiency in JavaScript, HTML5, CSS3
• Hands-on expertise with frontend frameworks like React, Angular, or Vue.js
• Backend development experience with Java, Spring Boot (Node.js is a plus)
• Knowledge of REST APIs, microservices, and scalable architectures
• Familiarity with cloud platforms (AWS, Azure, or GCP)
• Experience with Agile/Scrum methodologies and JIRA for project tracking
• Proficiency in Git and version control best practices
• Strong debugging, performance optimization, and problem-solving skills
• Ability to analyze customer requirements and translate them into technical specifications

Dear Aspirants,

We are Looking for professionals who have an analytical perspective, have worked on enterprise-level projects, and always seek to exceed customer expectations.

In case, you find the company profile and JD matching your aspirations and your profile matches the required Skill and qualifications criteria, please apply here with the response to questions.

We shall reach you back for scheduling the interviews post this.

About the Company :

Driven by a Passion for Excellence :

Acidaes Solutions Pvt. Ltd. is a fast-growing specialist Customer Relationship Management (CRM) product IT company providing ultra-scalable CRM solutions. It offers CRMNEXT, our flagship and award-winning CRM platform to leading enterprises both on cloud as well as on-premise models. We consistently focus on using the state of art technology solutions to provide leading product capabilities to our customers.

CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT's customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement. For more information, visit us at www.crmnext.com

Educational Qualification :

- B.E./B.Tech /M.E./ M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)

- 60% in Xth, XIIth /diploma, B.E./B.Tech/M.E/M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)

- All education should be regular (Please Note - Degrees through Distance learning/correspondence will not consider)

Exp level - 1 to 5 yrs

Location - Andheri (Mumbai)

Technical expertise required :

1. a) Meeting clients to understand their CRM and process requirements.
2. b) Work as a team member for system requirements definition process and system setup during implementation.
3. c) Re-engineer business processes to ensure accurate CRM roll-out.
4. d) Creating and managing the project schedule, participating in performance standards discussions.
5. e) Translating client requirements into system configuration and custom developments and prepares an achievable delivery schedule.
6. f) Coordinating with departments to ensure delivery.

Desired Proficiency :

1. a) Excellent verbal and written communication, problem-solving, and analytical skill.
2. b) Ability to deliver on timeliness
3. c) Excellent customer facing skills
4. d) Appreciation of Business Issues
5. e) Strong Technical background.
6. f) Experience in BFSI and CRM domain is preferred.
7. g) Exposure to Microsoft .NET framework and databases is a plus.

If this role sounds exciting to you and fulfills your future goals, then we would love to hear from you.

Regards,

Deepak Sharma

Human Resources