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Head – Sales / Business Development

Objectives of this role

• Represent the company effectively with comprehensive knowledge of our offerings

• Research consumer needs and identify how our solutions address them

• Hire, train, motivate, and advise a team of sales representatives

• Achieve company objectives by planning thoroughly, setting sales goals, analyzing performance data, and making forecasts

• Develop skills continuously for hiring, training, and leading team members, and ensure that they're using effective sales tactics to meet revenue objectives

• Generate leads, and establish and nurture client relationships

Responsibilities

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach

• Meet with potential clients and grow long-lasting relationships that address their needs

• Recruit sales representatives, set objectives, train and coach them, and monitor their performance 

• Identify knowledge gaps within the team and develop plans for filling them

• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress

• Manage the month-end and year-end close processes

Required skills and qualifications

• 8-10 years of experience in managing sales in a corporate setting

• MBA (Sales) 

• Proven record of success with the entire sales process, from planning to closing and overachieving sales targets

• Excellent communication, interpersonal, and organizational skills

• Superb leadership ability

• Ability to travel at least 20% of the time

Preferred skills and qualifications

• Motivational speaking experience

• Proven success rate at levels above sales quota

Job Summary:

We are seeking an experienced and proactive Desktop Team Lead to manage and support the desktop support team. The ideal candidate will oversee day-to-day operations, ensure timely resolution of IT support tickets, and maintain a high level of user satisfaction.

Key Responsibilities:

• Lead and mentor the desktop support team to ensure effective incident resolution.
• Manage hardware/software installation, troubleshooting, and upgrades.
• Coordinate with other IT teams for escalations and project implementations.
• Monitor ticket queues and ensure SLAs are met.
• Maintain inventory and documentation for IT assets.
• Implement and enforce IT policies and best practices.
• Provide hands-on support when necessary.

Who are we looking for?

We are seeking an experienced Active Directory Migration Specialist to lead and execute the migration of legacy directory services to a modern, scalable, and secure Active Directory environment . The candidate will work with cross-functional teams to design, plan, and implement migration strategies, ensuring minimal disruption to business operations and adherence to security and compliance standards.

Technical Experience:

• Preferable Experience Minimum 7 to 10 year’s over-all experience with minimum 3 to 5 years in active directory migration and administration role handling Complex multi-technology projects in Enterprise. Hands on active directory migration Implementation Experience.

Key Responsibilities:

• Assess current Active Directory environments (on-premises and/or cloud-integrated)
• Develop and document AD migration strategy, roadmap, and technical design
• Execute forest/domain consolidation, domain controller upgrades, and AD object migrations
• Coordinate with infrastructure, security, and application teams to identify AD dependencies
• Configure and manage AD tools like Quest migration Tools, PowerShell, etc.
• Perform group policy (GPO) rationalization and migration
• Migrate users, groups, computers, and service accounts with minimal impact
• Ensure coexistence and trust setup between source and target AD environments
• Implement and verify replication, DNS, DHCP, and authentication services
• Perform post-migration validation, testing, and issue remediation
• Document processes, provide knowledge transfer, and support stabilization
• Configuration and troubleshooting

Required Skills and Qualifications:

• Strong experience with Active Directory Domain Services (AD DS)
• Hands-on experience with AD migration tools (e.g., Quest tools, PowerShell scripting)
• Proficient in DNS, DHCP, Group Policy, OU structure, Sites and Services
• Experience with hybrid environments including Azure AD and Microsoft Entra ID
• Knowledge of identity and access management best practices
• Ability to analyze, troubleshoot, and resolve complex directory-related issues
• Familiarity with security/compliance implications of identity migrations
• Experience working in enterprise environments with 1,000+ users
• Effective interpersonal, team building and communication skills
• Good verbal and written communications and presentation skills demonstrate an aptitude for assimilation of new technologies and solutions.
• Independently handle all consulting related activity and assist sales organization in driving the medium & large consulting opportunities.
• Preferable knowledge in competition products across networks, security and data center solutions.
• Should have worked in similar capacity in earlier organizations

Qualification:

• Desired Candidate Profile Industry IT-Hardware & Networking Qualification B. E / B. Tech in Electronics/Telecommunications computer science or equivalent degree in IT related field.
• Microsoft Certified: Identity and Access Administrator Associate or similar
• Familiarity with Entra ID Connect, SSO, MFA, and conditional access policies
• Prior experience with mergers, acquisitions, or divestiture-based AD migrations
• Exposure to tools like SCCM, JAMF, or Intune in integrated identity scenarios
• Certification – Quest Migration tool certification, Windows Server, Microsoft Azure

• The role involves development using C/C++ and related technologies on Windows and Linux platforms. You will be a part of the core product team developing the product. It will involve participation in requirements analysis, impact analysis, design, coding, review, testing and preparing test cases.

4 - 6years of experience in web and API development

4+ years experience with http://asp.net/MVC/C" target="_blank">ASP.NET/MVC/C#.

4+ years working with SQL Server (2012+).
Good Knowledge of scripting libraries like jQuery, Knockout, Angular JS

Team Lead (L3 Technical Support) 

Job Description

PierianDx, a leader in the clinical genomics space, is currently seeking talented and motivated technical leads to lead the product L3 technical support teams. As a Technical Lead for L3 team, your duties will primarily be working with the customer success department on technical issues including software system design and maintenance. You will also be involved in directing team members and identifying/managing risk in collaborations with other teams.

To be successful in this role, you will need to gain extensive knowledge of PierianDx products (includes user workflow, user needs, end-to-end workflow, product architecture and design), problem-solving skills, knowledge of best practices and the software development life-cycle.

Location: Pune

Education

• Bachelors or Masters of Computer Science or related

Total years of experience - 6 to 13

Required Experience

• Must have experience in leading technical small to medium size teams.
• Full-Stack Software Development experience in both front end and back end technologies.
• Should be an outstanding programmer with 5 to 8 years of experience in PierianDx product-related technologies (e.g. AWS, Java, Spring Boot, Hibernate, microservices, Node.JS, React/Angular, SQL as well as No-SQL Databases, basics of Linux, Shell Scripting)
• Strong computer science fundamentals (OO programming, algorithms, data structures, databases).
• Experience with continuous integration infrastructure for software development such as Jenkins.
• Soft skills: Good Communication, Active listening, Influencing, Challenge self and team Experience with SQL and No-SQL Databases
• Demonstrated interpersonal skills including communication, mentoring, coaching, and the ability to interact with colleagues at all levels
• Dynamic, energetic, motivated, positive outlook.  Team player with good interpersonal skills
• Strong customer service and support focus with a desire to deliver a high-quality service
• Self-motivated and highly professional with the ability to lead and take ownership and responsibility
• Ability to multitask, work under pressure and to tight deadlines
• A desire to learn and improve skills and knowledge
• Adaptable and flexible to business demands
• Strong organisational and planning skill

Preferred Experince 

• Experience in developing software for medical devices (ISO 13485/IEC 62304)
• Experience with any Cloud Platform like AWS, GCP or Azure.
• Experience with Docker and anyone Container Orchestration Platforms like EKS, ECS, EKR, Kubernetes, Docker Swarm.
• Experience using Test Driven Development processes
• Experience working with FrontEnd Technologies (HTML, CSS, Javascript)
• Experience with MongoDB
• Experience with at least one dynamically typed language (Python, Node.js, Groovy).

Responsibilities

• Take ownership of providing technical support to the customer success team (for the issues they could not resolve in L1/L2). Examine potential areas for Service Improvement and recommend solutions/proposals to Product Management
• Work with Customer Success management and be aware of implementation projects and timelines; coordinate with project/program managers to plan and support release activities.
• Interact with internal and cross teams to troubleshoot and resolve complex problems. Develop, coordinate and promote the effective functioning of problem management activities across all of Pieriandx product & customer success teams.
• Provide technical leadership - Lead and prioritize the Application/Technical Support team’s workload. Guide team members to troubleshoot & resolve technical issues including software system design and maintenance.
• Contribute to the planning of application/infrastructure releases and configuration changes. Provide input to application/infrastructure scalability
• Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis
• Maintain application by regular monitoring, performance tuning and testing activities
• Ensure compliance with SDLC processes defined at organization level to meet quality goals set at product level. Ensure there are robust procedures and processes within the application support function remit.
• Stay up-to-date on product and process training required to create quality deliverables at each phase of product life-cycle. Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management).
• Maintain good working relationships with internal departments
• Design, prepare and conduct training relating to Problem & Incident Management
• Provide timely and expert advice on emerging trends and issues affecting Service Delivery and Support. Develop strategies to allow Application Support to manage resultant problems

• You will be responsible for design, development and testing of Products
• Contributing in all phases of the development lifecycle

• Writing well designed, testable, efficient code
• Ensure designs are in compliance with specifications

• Prepare and produce releases of software components

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

• Some of the technologies you will be working on: Core Java, Solr, Hadoop, Spark, Elastic search, Clustering, Text Mining, NLP, Mahout and Lucene etc.