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1.Demonstrating the product features to new customer (Online or Onsite)
2.Product show cases to client team during Implementation or after GoLive (after releasing the feature in Live).
3.Preparation of Business Case Document & coordinating with client or vendor team to understand the business objective or business need
4.Preparation of Business Requirement Document (BRD), Functional Specification Document (FSD) and Software Requirement Specification (SRS) along with sign-off from client team.
5.Designing Wire Frames & Prototype Documents along with sign-off from client team.
6.Regular follow-ups on any pending sign-off’s from stakeholders.
7.Regular follow-ups with Dev Team to complete the pending requirements.
8.Responsible for preparation of Use Case Document in collaboration with Testing team
9.Follow-up with client on further clarifications on requirements along with any additional information.
10.Scheduling the meetings with Client & Dev team for any technical clarifications
11.Responsible to maintain Requirements Tracker & ensure updating the same on daily basis or Weekly basis for project status reporting to Management
12.Responsible to maintain Work Tracker on BRD, FSD, Prototype or any other document & ensure updating the same on daily basis or Weekly basis for status reporting to Management
13.Validating the requirements as per BRD, SRS, FSD or Prototype or any other business document & ensure the readiness of the system.
14.Responsible for requirements verification – Functional or Regression Testing (if necessary)
15.Preparation of Release Notes & sharing the same with Client.
16.Handing over the user manuals
17.Regular follow-ups with Dev Team on pending tickets or issues raised by Client team.
18.Answering Request for Proposal (RFP) & Request for Information (RFI).
19.Preparation of Solution Approaches (applicable for New & Maintenance projects), Proposal Document (Applicable for Maintenance projects).
20.Preparation of Business Presentations (Power-Point Presentations) or Project Status Meeting presentations.
21.Preparation of Brochures
22.Responsible to answer Magazine or Interview Questions shared by Media
We are looking for an experienced ServiceNow Service Desk & Administrator to join our team. The ideal candidate will have strong hands-on experience in ServiceNow administration, ITSM modules, and Service Desk operations. This role involves configuring, managing, and supporting the ServiceNow platform while ensuring efficient IT service delivery.
🔹 Key Responsibilities
✔ Administer, configure, and maintain ServiceNow ITSM modules such as Incident, Problem, Change, Request, Knowledge, CMDB, and Asset Management.
✔ Provide L2/L3 support for ServiceNow platform issues and ensure timely incident resolution.
✔ Configure business rules, client scripts, UI policies, workflows, notifications, and forms.
✔ Manage user roles, groups, ACLs, and security rules.
✔ Support Service Desk operations, including ticket triage, prioritization, and escalation.
✔ Perform platform upgrades, patches, and testing activities.
✔ Maintain technical documentation and user guides.
✔ Ensure ITIL best practices are followed across ServiceNow processes.
🔹 Required Qualifications
🎓 Bachelor’s degree in Computer Science / Information Technology or related field.
✔ 5+ years of experience in ServiceNow administration and Service Desk support.
✔ Strong experience with ITSM modules – Incident, Problem, Change, Request, Knowledge, CMDB.
✔ Hands-on experience with JavaScript and Glide API scripting.
✔ Knowledge of ITIL framework and service management best practices.
✔ Experience with ServiceNow integrations (REST, SOAP, LDAP, Active Directory ).
- Design and build advanced applications for the iOS platform
- Experience is required in IOS
- Collaborate with cross-functional teams to define, design, and ship new features.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Working experience in iOS development using Swift, RX Swift,
- Have published one or more iOS apps in the app store
- A deep familiarity with Objective-C and Cocoa Touch
- Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle
- working experience on Media streaming
- Working experience on Modular programming, RX Swift, Auto layout, Push Notification & Deep Linking.
JOB OVERVIEW
Responsible for the front-end development of user interfaces ensuring an enhanced user experience. Follow
emerging trends, adhere to development best practices, and help make improvements to existing web pages,
emails, and all other user interfaces/experiences.
we will need some stronger UX skills to round out the rest of the team (comfortable working with figma and creating responsive/pixel perfect designs
ROLES AND RESPONSIBILITIES
• Work in collaboration with Callaway Golf Designers to turn their vision into functional HTML templates
integrated into SAP Hybris across international sites and multiple brands
• Work in collaboration with backend developers to ensure proper implementation of website data and
functionality.
• Help manage projects through the design, development, and QA processes
• Continue to expand knowledge of new technologies, as well as strengthen current knowledge base
• Build responsive sites for mobile and desktop web experiences.
• Follow the latest advancements in front end technologies and techniques.
• Review code and mentor other developers on best-practices for front end development.
• Help import content and product data into sites using a multi-country model including localization and site[1]specific catalogs
• Help integrate images from digital asset management system
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities):
• Experience developing web-based responsive applications
• Fluent in HTML/CSS/JavaScript and able to develop rich client experiences from mock-ups from the ground
up
• Experience using established CSS architecture patterns for code reuse and modularity such as BEM,
SMACSS and others
• Experience with CSS pre-processors such as LESS or SASS
• Experience building responsive templates using bootstrap
• Front end and visualization experience using JavaScript and extensive experience with jQuery Libraries,
React.js, underscore, or native JS for DOM manipulation.
• Experience using HTML markup languages such as JSTL to create high performing applications
• Experience with CMS platforms, such as WordPress, Shopify or Hybris
• Experience using web templating engines
• Extensive knowledge of respective browser compatibility issues (Internet Explorer, Firefox, Safari, Chrome).
• Experience integrating iframes
• Experience loading product and content data onto management tools
• Experience working with RESTful JSON Web Services is a plus
• Experience with front end build tools such as webpack, gulp, grunt, etc.
• Experience with development processes including git
• Experience in working with client and offshore team to ensure seamless delivery.
• Creative, artistic and understanding of how human interacts with computer
• An impeccable eye for detail with the ability to match your UI to any design in a cross-browser and device
environment
• Strong interpersonal and communication skills with an affinity for problem-solving
• Ability to self-manage during projects and proactively raise issues/concerns to the team
• A desire to own a project from beginning to end, with a strong sense of pride in a job exceptionally done
- Experience of supporting medium/large scale Support / implementation / SAP ECC on HANA .
- Worked with SAP MM, SD, FICO and HCM.Having experience in S4 HANA implementation.
- Absolute understanding of mapping technical designs to Functional Documents (FS) & creating/reviewing corresponding Technical Specs (TS).
- Detailed & exhaustive understanding of coding practices & naming conventions in ABAP.
- Deliver of New Business Request/ Change Request with good quality, the defined timeline and the defined budget Data Dictionary Concepts (Mandatory)Report development classical / Interactive / ALV ,SAP Script / Smart forms /Adobe Forms Module Pool ,SAP BAPI/RFC Performance optimizations
- Proficient in finding correct User Exit / SAP Enhancements Points and SAP BADI.IDOC Configuration, extensions, custom IDOC (Mandatory as working knowledge , if not complete hands-on)
1. Contribute to product strategy and vision by leveraging customer and market analysis
2. Write product requirements and user stories for features and enhancements
3. Responsible for product planning and execution throughout the product lifecycle
4. Identify areas of improvement through data, customer feedback or research - prioritize it, and transform it into clearly defined product requirements
5. Come up with a clear business impact for every suggested feature
6. Guide user experience design planning and delivery with the UX team/agency
7. Coordinate with other teams and tech to deliver product functionality
Requirements :
1. Graduate from a tier 1 college - IITs, IIMs, NITs, BITS, DCE or NSIT
2. Experience in consumer web space
3. 2-6 years of relevant experience
4. Strong analytical and problem-solving skills
5. E-commerce/Startup experience preferred but not mandatory
6. Prior experience in B2C and Web products is preferred
7. Good team player
8. Work independently under minimal direction with a strong work ethic
• Provides remote planning (design), implementation and/or administrative support on Dell server and storage products involving software. • Performs initial installation, implementation, customization, integration and outline orientation for the customer. • Works closely with other Dell teams, account team and Customer.
Essential Skill Requirements: • Understanding of compute environment eco system • Dell PowerEdge Servers & modular server – planning, implementation and/or administrative • Dell Power Vault – MD / ME4 series storage planning, implementation and/or administrative • Dell Storage – NX, SC Series storage planning, implementation • Experience with basic network switch technologies (Ethernet, Fibre Channel) IP networking and L2 switches. • Operating system installation and configuration: o Windows Server (inclusive of Hyper-V clustering) o VMWare ESXi and virtualization o Red hat Linux • Possesses file, P2V and/or V2V migration experience will have an added advantage.
Desirable Requirements: • Customer Service skill. • Stakeholder management. • Possess excellent problem solving, communication and organizational skills • Flexibility, dependability and have excellent time management skills • Good presentation skills • Analytical, articulate, results-oriented and able to provide excellent follow-ups. • Strong technical aptitude. • Ability to multi-task and influence others to achieve results. • Possesses Professional certification from Cisco/VMWare/Microsoft/Red Hat/Cloud will have an added advantage.
JD:
Your role will include:
- Writing and testing your code, innovating and contributing towards increasing the value delivered by your team.
- Setting a high bar through your design, development, analysis and deployment activities
- Understanding and participating in evolving the architecture of our products.
- Keeping up-to-date with new technologies, best practices, and work on optimizing the tooling and automation.
- Understanding the latest development and engineering paradigms like Scrum/Agile/TDD/BDD/DDD etc.
You have experience with the following:
- Strong experience of leading and being part of technical teams preferably following agile methodology.
- Strong technical background with ability to provide technical guidance to other team members.
- Knowledge of microservices and must have experience of implementing a few microservices by the least.
- Knowledge of API driven platform development & Software Integration.
- You have hands-on experience in building secure, high-performing and scalable systems in Java.
- Exposure to JVM based languages like Java, Scala, Clojure.


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