Inside Sales Executive

Role: Technical Co-Founder

Experience: 3+ years (Mandatory)

Compensation: Equity Only (No Salary)

Requirements:

Strong full-stack development skills

Experience building web applications from scratch

Able to manage complete tech independently

Startup mindset & owne

rship attitude

Required Skills: Proficiency in CRM tools, Excellent Communication & Stakeholder Management, Cross functional collaboration, Amplitude, Mixpanel, GA4, Retention Strategy

Criteria:

• Candidate should have Experience: 6–8 years in Product Marketing, Lifecycle Marketing for digital-first or app-based businesses.
• Preferred industry exposure: Gaming, OTT, consumer tech, or subscription-led platforms or E-commerce environments.
• Understanding of lifecycle communication, retention strategies, and user segmentation.
• Strong understanding of user behavior, adoption funnels, and product-led growth.
• Hands-on experience in CRM and in-app communication campaigns.
• Proficient in analyzing funnel metrics, adoption KPIs, and deriving actionable insights.
• Strong stakeholder management and ability to collaborate with Product, Design, Data & Lifecycle teams.
• Experience with CRM tools such as CleverTap, MoEngage, Braze, or WebEngage.
• Familiarity with analytics platforms (Amplitude, Mixpanel, GA4) and basic understanding of A/B testing / experimentation frameworks.

Description

Key Responsibilities

1. Drive Feature & Product Adoption

• Plan and execute go-to-market (GTM) and in-app communication strategies to increase awareness and usage of new or underutilized product features.

2. Convert User Insights into Messaging

• Analyze user behavior and pain points to craft clear, value-led positioning and messaging for features and product experiences.

3. Plan & Execute Cross-Channel Campaigns

• Run CRM, in-app, and creative communication campaigns to educate users, highlight feature benefits, and improve engagement.

4. Measure & Optimize Performance

• Track feature usage, conversion, and retention metrics to identify gaps and refine messaging, funnels, or user journeys.

5. Collaborate with Cross-Functional Teams

• Work closely with Product, Data, Design, and Lifecycle Marketing teams to ensure consistent communication and seamless product experience delivery.

Key Expected Outcomes

• Demonstrable growth in feature and overall product adoption across the platform.
• Smooth and timely GTM execution for new feature launches.
• Clear, consistent product communication across all channels and user segments.
• Data-backed continuous improvement informed by user feedback and performance insights.
• Strong collaboration and alignment between Product, Lifecycle, and Design teams, ensuring efficient rollouts and improved user experience.

Must-Have Requirements

• 6-8 years of experience in Product Marketing, Lifecycle Marketing, or similar roles in digital-first/app-led businesses (OTT, consumer tech, or subscription-based models preferred).
• Strong understanding of user behavior, adoption funnels, and product usage patterns.
• Hands-on experience executing CRM and in-app communication campaigns.
• Analytical mindset with the ability to interpret funnel metrics and convert insights into action.
• Excellent communication and stakeholder management skills.
• Strong written and verbal communication, with clarity in user-facing messaging.
• Ownership mindset with end-to-end accountability for campaign planning and execution.
• Understanding of digital platforms and OTT ecosystems.

Should-Have Requirements

• Experience working in OTT, entertainment, or consumer-tech environments with knowledge of content-driven user behaviors.
• Working knowledge of CRM tools such as Clevertap, MoEngage, Braze, or WebEngage.
• Familiarity with analytics tools (Amplitude, Mixpanel, GA4).
• Exposure to A/B testing and experimentation frameworks.
• Comfort with data visualization platforms such as Appsflyer, Metabase, Looker, or Power BI.
• Understanding of lifecycle communication and retention-focused strategies.
• Ability to review or create campaign creatives with strong narrative alignment.
• Curiosity and storytelling capability to translate product features into user benefits.

Good-to-Have Requirements

• Prior experience in driving feature adoption or contributing to product-led growth initiatives.
• Experience working in high-growth, data-driven startup environments.
• Familiarity with marketing automation and experimentation tools.
• A creative eye for content, communication, and user experience design.

Success Metrics

• Feature Adoption Rate: % of users engaging with new features (7-day/30-day adoption).
• Feature Retention Rate: Repeat usage of adopted features.
• Campaign Engagement Metrics: CTR, CVR, and engagement uplift from CRM/in-app campaigns.
• Time-to-Launch Efficiency: Speed and accuracy of GTM execution.
• User Awareness: Improvement in survey scores or reduction in support queries.
• Cross-Functional Alignment: Execution efficiency with Product, Data, and Design teams.
• Impact on Retention & Watch Hours: Contribution of product marketing efforts toward user engagement KPIs.

Experience Required: 2-6 Years

No. of vacancies: 4

Job Type: Full Time

Job Description

Lead Generation Executive – Blockchain Division At ChicMic Studios, we’re passionate innovators in the digital space — crafting cutting-edge blockchain, gaming, and web3 solutions that push creative and technical boundaries. We’re seeking a dynamic and results-driven Lead Generation Executive to drive business growth for our Blockchain division. You’ll play a key role in identifying potential clients, nurturing relationships, and helping us expand our footprint in the Web3, DeFi, and GameFi sectors

Roles & Responsibilities

• Research and identify potential leads and clients across Blockchain, Web3, DeFi, and Gaming sectors.
• Develop and execute lead-generation strategies via LinkedIn, email campaigns, CRM tools, and community outreach.
• Leverage Web3 lead generation platforms such as LinkedIn Sales Navigator, Crunchbase, Apollo, ZoomInfo, CoinMarketCap, DappRadar, and DefiLlama.
• Explore communities on Discord, Telegram, and Twitter (X) to discover and engage with potential partners.
• Build and manage prospect lists using Hunter.io, Snov.io, or Lusha, ensuring verified and high-quality contacts.
• Qualify prospects and schedule discovery calls with the business development team.
• Maintain and update the CRM database with accurate client and pipeline information.
• Collaborate with marketing and sales teams to create targeted outreach campaigns.
• Analyze lead generation metrics to optimize strategies and improve conversion rates.
• Attend industry events, conferences, and meetups to network and represent ChicMic Studios.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field.
• 2+ years of experience in lead generation, preferably in IT, SaaS, or Blockchain industries.
• Strong understanding of blockchain technologies, DeFi, and the Web3 ecosystem.
• Proven experience using Web3-specific platforms like CoinMarketCap, DappRadar, DefiLlama, or Messari for lead research.
• Familiarity with B2B prospecting tools such as Apollo.io, Crunchbase, LinkedIn Sales Navigator, and HubSpot CRM.
• Excellent communication, presentation, and negotiation skills.
• Self-motivated, target-driven, and comfortable working in a fast-paced, innovative environment

Key aspects of this role:

• Maintain, update, and enhance ITSM environment including Incident, Request, Problem, Change and Knowledge Management, Service Catalog, Service Portals, SLAs, Discovery, and Integrations

• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform.

• Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need:

• Minimum of 2 years of demonstrated experience in ServiceNow development and configuration.

• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.

• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM

• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform interfaces (to other data sources) and the data within tables, import sets and the CMDB.

• Preferably certified in ServiceNow

• Experience of more than 4 to 6 years in software development.
• Very Strong Experience in Core Java.
• Excellent Java Programming skills Experience in Data Structures, Algorithms and Design Patterns.
• Strong in Problem solving, Analytical skill and logical thinking.
• Skill to be trained: java, spring, mango db, cassandra.
• Strong experience in Spring Boot, Restful API
• Looking for shorter notice period candidates only.

Customer Experience Executive

Location: Santacruz, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Note - Candidates must be flexible for 6 days and rotational shifts

Job Title: MERN Stack Developer

Location: Bangalore, India

Job Type: Full Time

Experience Level: 4+ Years

About the Role:

We are looking for an experienced MERN Stack Developer to join our team in Bangalore. The ideal candidate will have over 4 years of hands-on experience in developing robust, scalable, and high-performance web applications using the MERN (MongoDB, Express.js, React.js, Node.js) stack. You will play a key role in building and maintaining our web applications, working closely with our cross-functional team to deliver exceptional software solutions.

Key Responsibilities:

• Full-Stack Development:
• Design, develop, and maintain scalable web applications using the MERN stack.
• Collaborate with UI/UX designers to translate wireframes and mockups into responsive, high-quality code.
• Develop and implement RESTful APIs to support frontend functionalities.
• Database Management:
• Design and optimize MongoDB databases to ensure high performance and scalability.
• Implement data storage solutions, ensuring security and efficiency.
• Frontend Development:
• Build user-friendly interfaces using React.js, ensuring seamless user experiences.
• Optimize frontend performance, including loading times and responsiveness across devices.
• Backend Development:
• Develop and maintain server-side logic using Node.js and Express.js.
• Implement security and data protection measures.
• Integrate third-party services and APIs.
• Testing and Debugging:
• Conduct thorough testing of applications, including unit tests, integration tests, and end-to-end tests.
• Identify and fix bugs, performance issues, and other technical problems.
• Collaboration and Communication:
• Work closely with product managers, designers, and other developers to deliver high-quality features.
• Participate in code reviews and contribute to a culture of continuous improvement.
• Continuous Learning and Improvement:
• Stay updated with the latest industry trends, tools, and technologies.
• Contribute to team knowledge sharing and mentoring of junior developers.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 4 years of experience in full-stack development with expertise in the MERN stack.
• Strong proficiency in JavaScript, HTML5, CSS3, and related frontend technologies.
• Experience with MongoDB, including schema design and query optimization.
• Proficiency in building RESTful APIs using Node.js and Express.js.
• Familiarity with version control systems, particularly Git.
• Knowledge of cloud services (e.g., AWS, Azure) is a plus.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.

Preferred Qualifications:

• Experience with Agile/Scrum methodologies.
• Knowledge of Typescript, Redux, or similar state management tools.
• Familiarity with CI/CD pipelines and DevOps practices.
• Experience with Docker or containerization.

Primary Responsibilities 

· Excellent hands-on working experience of C#, .NET Core, Web API, MVC, SQL and Entity Framework.  

· Good Knowledge in Angular, Razor and Frontend technologies. 

· Strong understanding of Design Patterns, OOPs concepts, Design Principles. 

·Strong experience in writing Unit and Integration Tests. 

·Strong experience in Microservices,

Containerization (Docker) and Kubernetes, Azure

Storage, Cosmos DB, Service Bus, Event Hubs. Web App. 

· Strong experience in development of Web, Mobile andCloud based application. 

·Experience in CI/CD, and version control (Git/SVN/DevOps).  

·Strong experience in leading team (s) and project though out the development lifecycle. 

· Strong experience in driving client/team discussion, resolve team issues and handle escalations.  

· Good experience with any cloud-based application development experience using Azure/AWS/GCP. 

· Strong experience in transforming business tasks into technical requirements and effort estimations. 

· Expertise in data structures, distributed computing, manipulating, and integrating complex high-volume data from variety of internal and external sources in application. 

· Excellent communication and presentation skills. 

· Good analytical skills  

Additional Responsibilities. 

·  Experience with any No SQL database. 

·  Work with modern framework and design patterns. 

·  Experience supporting US clients/working with US Teams is a huge plus. 

·Should be willing to travel abroad based on customer requirements. 

·Troubleshooting and performance optimization of application and database. Knowledge in WinDbg, PerfMon and SQL Profiler is required. 

· Participate in architectural and design discussion. 

· Ability to mentor junior members in team.