11+ Fedora Jobs in India

About QuestionPro:

QuestionPro is one of the leading market research platforms. We have a wide range of products in Market Research, Customer Experience, Employee Experience, Vehicle Experience. All our products are multi-tenant SAAS platforms built on the latest technologies.

Our infrastructure is spread across 6 Data Centers across the globe. The platform collects over 10Million Surveys every month. Our Customer Experience platform was named top provider in the Gartner Voice of the Customer Rankings. Ever since we launched in 2016, we have grown by over 200% YoY. All up we are on plan to hit $ 31M in 2021. We are bootstrapped and proud to get where we are without any funding or investments. 

Our operations are spread across the globe with offices in the US, Mexico, Germany, UK, UAE, and Canada. 

https://www.questionpro.com/blog/cx-top-provider-gartner-voc-rankings/

We are a bootstrapped company and proud to have not taken any funding or investment.

QuestionPro has a particularly exciting journey ahead, requiring a passionate individual to join our growing team. If you are a true technology craftsman and want to build cutting-edge software solutions, hit us!

We operate 100% remote. You will be working from any place you desire for this position.

Responsibilities

• You will be responsible for key deliverables that would help improve the quality and reliability of our infrastructure spread across 8 data centres, both cloud and hybrid. 
• Streamline Life Cycle Management activities for the Infrastructure.
• You will be interacting with DevOps & Support teams to quickly investigate and mitigate the problems impacting customers at various levels in the Infrastructure including MySQL Database and Engineered Systems technology stack. 

Skills & Requirements

   Must-Have:   

• 8+ years of experience in Linux System Administration / Development / QA roles with a thorough understanding of Software Development Life Cycle
• Excellent knowledge of Linux System administration activities
• A very good understanding of Linux kernel internals, Server Virtualization, Networking & Security layer
• Any experience in IO subsystem, Operating Systems, Storage technologies would be a definite plus
• Hands-on experience with automation of system administration activities
• Hands on experience in building OS images and testing based on standard test framework.
• Proven ability to triaging and resolve issues during patch testing & certification
• Experience in OEM, Linux OS Patching, Yum, KSplice, etc.
• Excellent Scripting skills in Bash, Perl, Python, or similar scripting languages

   Good To Have:

• Good experience on private cloud management. 
• Proxmox virtualization
• Ability to build and grow the team. 

Role: Customer Support – International Voice Process

Location: Bangalore

Requirements:

* Excellent communication skills (both verbal & written).

* No MTI (Mother Tongue Influence).

* Candidate must be stable in employment.

* Prior Tech Mahindra employees must be checked before shortlisting.

Salary Structure:

* 0 – 6 Months Experience: 3.1 LPA

 * Training: ₹20,000/month

 * Post Training (incl. variable pay): ₹22,000/month

* 7 – 12 Months Experience: 3.75 LPA

 * Training: ₹24,000/month

 * Post Training (incl. variable pay): ₹27,000/month

* 12 – 23 Months Experience: 4.10 – 4.22 LPA

 * Training: ₹27,000/month

 * Post Training (incl. variable pay): ₹30,000 – ₹31,000/mont

About the Role:

We are seeking an experienced Scrum Master to lead cross-functional teams and drive successful delivery of projects within scope, time, and budget. The ideal candidate is a proactive leader with strong organizational and interpersonal skills, capable of managing multiple projects in a dynamic environment.

Key Responsibilities:

Project Planning and Management: Define project scope, goals, and deliverables. Develop detailed project plans, including schedules, milestones, and resource allocation. Coordinate internal resources and third parties/vendors to ensure flawless project execution, delivering projects on time, within scope, and within budget. 

Team Coordination and Communication: Facilitate coordination among the tech team, customer support team, and management. Conduct regular status meetings, report project progress to the CTO, and manage changes to project scope, schedule, and costs. 

Risk Management: Identify potential risks, develop mitigation strategies, and monitor project risks and issues, ensuring risk management processes are followed. 

Resource Management: Allocate resources effectively, monitor team workload, adjust assignments as needed, and provide guidance and mentorship. 

Quality Assurance: Ensure project deliverables meet quality standards and stakeholder expectations. Implement and maintain quality control processes, facilitating testing and validation. 

Documentation and Reporting: Maintain comprehensive project documentation and prepare project reports, including status updates, performance metrics, and lessons learned. 

Release Management: Plan and coordinate software releases with the DevOps team, ensuring schedules are met and communicating release plans to stakeholders. 

Sprint Planning and Agile Practices: Conduct sprint planning sessions, manage the sprint backlog, and facilitate daily stand-ups, sprint reviews, and retrospectives, ensuring Agile best practices are followed. 

Continuous Improvement: Identify and implement process improvements to enhance efficiency and productivity, fostering a culture of continuous improvement. 

Vendor and Partner Management: Manage relationships with external vendors and partners, coordinating and overseeing their work.

Customer Feedback Integration: Collect and analyze customer feedback with the customer support team, incorporating it into project planning and development. 

Change Management: Develop and implement change management strategies, effectively handling project changes and communicating them to stakeholders. 

Performance and Metrics Tracking: Monitor key performance indicators (KPIs) and project metrics, analyzing data to identify trends and improvement opportunities. 

Training and Development: Identify training needs, arrange relevant training sessions, and support team members' professional development. 

Product Roadmap Alignment: Ensure project activities align with the overall product roadmap, coordinating with management to adjust project priorities. 

Compliance and Standards: Ensure project activities comply with industry standards and regulations, addressing legal or regulatory issues with the Corporate Lawyer - Legal & Compliance. 

Conflict Resolution: Address and resolve team conflicts promptly, fostering a collaborative and positive work environment. 

Resource Allocation: Ensure optimal allocation and utilization of resources, adjusting as project needs evolve. 

Risk Reporting: Prepare and present risk reports to senior management, ensuring transparent communication of project risks and mitigation plans. 

Onboarding: Send onboarding emails to new tech team members, ensuring a smooth integration into the team.

Qualifications:



• Bachelor’s degree in Project Management, Engineering, or related field.
• CSM, PSM or similar certification is preferred.
• Proven experience managing projects in an agile or hybrid environment.
• Excellent communication and leadership skills.
• Strong analytical and problem-solving abilities.
• Proficiency in project management software such as JIRA, MS Project.

3+ years of experience of Workday HCM configuration experience, across 2+ Workday modules (deployment experience

Key responsibilities

• Support with design/requirements workshops
• Lead on design/requirements workshops for smaller pieces of work (below 300 hours)
• Confident in configuring workday with the ability to reference Workday Community for clarity
• Ability to create effort estimates based on requirements
• Excellent problem solver
• Wants to master additional modules of Workday
• Support and mentor junior resource based in Portugal/UK
• Achieve a high level of utilisation
• Be consultative in their customer approach

We are looking for a Customer Care Specialist who will be entrusted the following responsibilities

*Handle Customers Inbound And Outbound Calls.

* Solving day to day queries of parents and school admin .

* Explaining them About Products / Offers / Services as and when required

*Creating social media posts/contents and will be an integral part of the Digital Marketing team

Will be posted in a premiere school in Gurgaon who happens to be our client.

Qualifications : Graduate

Excellent English communication skills Verbal and Written

We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making calls per day, generating interest, qualifying prospects and closing sales.

Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure

Requirements:

• Comfortable working in Sales profile
• Build long-term trusting relationships with clients
• Stay up-to-date with new products and new pricing/payment plans
• Strong phone presence and experience dialling dozens of calls per day
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively