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About QuestionPro:
QuestionPro is one of the leading market research platforms. We have a wide range of products in Market Research, Customer Experience, Employee Experience, Vehicle Experience. All our products are multi-tenant SAAS platforms built on the latest technologies.
Our infrastructure is spread across 6 Data Centers across the globe. The platform collects over 10Million Surveys every month. Our Customer Experience platform was named top provider in the Gartner Voice of the Customer Rankings. Ever since we launched in 2016, we have grown by over 200% YoY. All up we are on plan to hit $ 31M in 2021. We are bootstrapped and proud to get where we are without any funding or investments.
Our operations are spread across the globe with offices in the US, Mexico, Germany, UK, UAE, and Canada.
https://www.questionpro.com/blog/cx-top-provider-gartner-voc-rankings/
We are a bootstrapped company and proud to have not taken any funding or investment.
QuestionPro has a particularly exciting journey ahead, requiring a passionate individual to join our growing team. If you are a true technology craftsman and want to build cutting-edge software solutions, hit us!
We operate 100% remote. You will be working from any place you desire for this position.
Responsibilities
- You will be responsible for key deliverables that would help improve the quality and reliability of our infrastructure spread across 8 data centres, both cloud and hybrid.
- Streamline Life Cycle Management activities for the Infrastructure.
- You will be interacting with DevOps & Support teams to quickly investigate and mitigate the problems impacting customers at various levels in the Infrastructure including MySQL Database and Engineered Systems technology stack.
Skills & Requirements
Must-Have:
- 8+ years of experience in Linux System Administration / Development / QA roles with a thorough understanding of Software Development Life Cycle
- Excellent knowledge of Linux System administration activities
- A very good understanding of Linux kernel internals, Server Virtualization, Networking & Security layer
- Any experience in IO subsystem, Operating Systems, Storage technologies would be a definite plus
- Hands-on experience with automation of system administration activities
- Hands on experience in building OS images and testing based on standard test framework.
- Proven ability to triaging and resolve issues during patch testing & certification
- Experience in OEM, Linux OS Patching, Yum, KSplice, etc.
- Excellent Scripting skills in Bash, Perl, Python, or similar scripting languages
Good To Have:
- Good experience on private cloud management.
- Proxmox virtualization
- Ability to build and grow the team.
Resolving customer complaints brought to your attention.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support, Establishing a positive rapport with all clients and customers via phone.
Experience: 0 to 3 Years
Annual CTC: ONR : 1.5 LPA - 3 LPA
**Required Knowledge and Skills:**
- Basic understanding of income tax laws and regulations.
- Familiarity with the filing of income tax returns and audit reports.
- Knowledge of TDS-TCS returns and related compliances.
- Proficiency in using accounting software and tax filing tools.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work independently as well as part of a team.
- Proficiency in MS Office (Word, Excel, Outlook).
**Qualifications:**
- Bachelor’s degree in Accounting, Finance, Commerce, or a related field.
- Prior experience or internships in a similar role will be an advantage.
- Professional certifications (e.g., CA Inter, CPA) will be a plus but not mandatory.
-Marketers are responsible for planning, creating, and executing marketing campaigns to expand their company’s reach and potential customer pipeline.
- A marketing job description should include the necessary qualifications, responsibilities, and skills required for success in the role.
- Looking to grow your marketing team? As you embark on the hiring process, don’t neglect the importance of providing clear, well-written job descriptions for your team’s open roles.

Project Manager (Programming)- Night Shifts-Dehradun
Location- Dehradun
JD:- Urgent requirement of Project Manager in one of the leading US based IT Company.
Excellent communication skills / Website development/ Programming/ PHP project teams handled.
Salary - upto 50 K
Preparing and defining the project scope of work, its goals and deliverables.
- Assigning responsibilities.
- Identifying the resources’ requirement. Effective and efficient management of resources
- Coordinating directly and indirectly with project staff to ensure successful completion of the project– Directing, supervising, supporting and coordinating the project team members/staff.
- Tracking project deliveries using project management tools(MS Projects).
- Reporting on project progress and communicating relevant information to superiors and company management.
- Client Management.
- The Project Manager should ensure that every team member wt
ABOUT THE ROLE
We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.
Job Responsibilities:
- Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
- Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
- A certain degree of creativity, latitude, and problem- solving is required
- Coordinate with cross-functional teams to achieve the
- highest level of customer satisfaction.
- Streamline and expedite operational tasks, including inbound and outbound marketing.
- Follow communication procedures, guidelines, and policies.
REQUIREMENTS
- Experience of 1 year in customer service role handling customer support/technical queries.
- Excellent oral and written communication and people interaction skills.
- Hands-on experience with ticketing software like Freshdesk/Freshchat.
- Good analytical skills with active listening and attention to detail.
- Ability to multi-task, prioritize and manage time effectively.
- Work independently and own the raised matter till closure.
- Work experience in SAAS companies is an added advantage
What is the role?
As Product Manager for Empuls you will be responsible for the product portfolio, including all product planning and release execution throughout the lifecycle of the product portfolio. This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirement, driving this through development and successfully launching new product features.To read more about the kind of qualities we are looking for this role,
Key responsibilities
- Strategic planning and managing all stages of Product Life Cycle
- Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, estimated development, implementation, and support costs etc.
- Develop functional, technical and designs specifications for the product
- Help define the value proposition of the product for the sales team and help develop the sales tools that support the selling process of your products
- Research and understand competitive offerings in your sector
What are we looking for?
- An enthusiastic individual with 5+ years of experience in product management.
- We would prefer candidates from Fintech, ecommerce, rewards, loyalty and incentives.
- We'll look forward to technical skills required for a product role along with soft skills required to manage multiple stakeholder roles. Rest we can explore together during our interactions. If you find yourself to be someone that fits this requirement then read on.
Whom will you work with?
You will closely work with technology, design, sales and customer care teams. You will report to the head of product development.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that Xoxoday offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.Java Developer (6+ Years. experience) Java, J2EE, Web Services, XML, interface analysis and design JSF Object Oriented Design/ Analysis Knowledge of XML and relational databases (Microsoft SQL Server) TomCat, websphere HTML5, Angular JS, Javascript SOAP, RESTful WebServices Springboot, PCF, Spring cloud services
Skills Required:
Java Developer (6+ Years. experience) Java, J2EE, Web Services, XML, interface analysis and design JSF Object Oriented Design/ Analysis Knowledge of XML and relational databases (Microsoft SQL Server) TomCat, websphere HTML5, Angular JS, Javascript SOAP, RESTful WebServices Springboot, PCF, Spring cloud services


Job Type: Full-time
CTC Offering : 3.6L PA to 6L PA
Job Location: Remote for 6-9 months due to the pandemic, then Mumbai, Maharashtra
Required experience:
-
Minimum 1.5 to 2 year of experience in Web & Backend Development using Python with experience in some form of Machine Learning ML Algorithms
Overview
We are looking for Python developers with a strong understanding of object orientation and experience in web and backend development. Experience with Analytical algorithms and mathematical calculations using libraries such as Numpy and Pandas are a must. Experience in some form of Machine Learning. We require candidates who have working experience using Django Framework
Key Skills required (Items in Bold are mandatory keywords) :
1. Proficiency in Python 3.x based web and backend development
2. Solid understanding of Python concepts
3. Experience with some form of Machine Learning (ML)
4. Experience in using libraries such as Numpy and Pandas
5. Some form of experience with NLP and Deep Learning using any of Pytorch, Tensorflow, Keras, Scikit-learn or similar
6. Hands on experience with RDBMS such as Postgres or MySQL
7. Experience building REST APIs using DRF or Flask
8. Comfort with Git repositories, branching and deployment using Git
9. Working experience with Docker
10. Basic working knowledge of ReactJs
11. Experience in deploying Django applications to AWS,Digital Ocean or Heroku
KRAs includes:
1. Understanding the scope of work
2. Understanding and adopting the current internal development workflow and processes
3. Understanding client requirements as communicated by the project manager
4. Arriving on timelines for projects, either independently or as a part of a team
5. Executing projects either independently or as a part of a team
6. Developing products and projects using Python
7. Writing code to collect and mathematically analyse large volumes of data.
8. Creating backend modules in Python by building or reutilizing existing modules in a manner so as to
provide optimal deliveries on time
9. Writing Scalable, maintainable code
10. Building secured REST APIs
11. Setting up batch task processing environments using Celery
12. Unit testing prepared modules
13. Bug fixing issues as reported by the QA team
14. Optimization and performance tuning of code
Bonus but not mandatory
1. Nodejs
2. Redis
3. PHP
4. CI/CD
5. AWS
- Computer assembling and dis -assembling.
- Hardware troubleshooting of desktop, laptop, server machine.
- Microsoft Windows Servers (2008,2012, 2016 ) operating system installation and troubleshooting
- Microsoft Windows ( XP, 7, 8, 10) operating system installation and troubleshooting.
- Various email client installation and troubleshooting.
- Development software (.Net Framework, MS SQL server / client, Visual studio) installation and troubleshooting.
- Linux ( Ubuntu, CentOS ) installation and troubleshooting. ( Mandatory )
- Various software installations on linux platform.
- Network LAN and WAN troubleshooting.
- VPN management
- Knowledge of Virtualization