Research Associate

We are seeking a highly skilled software developer with proven experience in developing and scaling education ERP solutions. The ideal candidate should have strong expertise in Node.js or PHP (Laravel), MySQL, and MongoDB, along with hands-on experience in implementing ERP modules such as HR, Exams, Inventory, Learning Management System (LMS), Admissions, Fee Management, and Finance.

Key Responsibilities

Design, develop, and maintain scalable Education ERP modules.

Work on end-to-end ERP features, including HR, exams, inventory, LMS, admissions, fees, and finance.

Build and optimize REST APIs/GraphQL services and ensure seamless integrations.

Optimize system performance, scalability, and security for high-volume ERP usage.

Conduct code reviews, enforce coding standards, and mentor junior developers.

Stay updated with emerging technologies and recommend improvements for ERP solutions.

Required Skills & Qualifications

Strong expertise in Node.js and PHP (Laravel, Core PHP).

Proficiency with MySQL, MongoDB, and PostgreSQL (database design & optimization).

Frontend knowledge: JavaScript, jQuery, HTML, CSS (React/Vue preferred).

Experience with REST APIs, GraphQL, and third-party integrations (payment gateways, SMS, and email).

Hands-on with Git/GitHub, Docker, and CI/CD pipelines.

Familiarity with cloud platforms (AWS, Azure, GCP) is a plus.

4+ years of professional development experience, with a minimum of 2 years in ERP systems.

Preferred Experience

Prior work in the education ERP domain.

Deep knowledge of HR, Exam, Inventory, LMS, Admissions, Fees & Finance modules.

Exposure to high-traffic enterprise applications.

Strong leadership, mentoring, and problem-solving abilities

Benefit:

Permanent Work From Home

We are looking for an energetic go-getter with at least 3 years of experience in B2B sales selling products &/ products through long sales cycles (6-18 months) to large MNCs, Industries & Institutions.

Job Responsibilities:

• To increase revenue by bringing in new clients for employee & student transportation services.
• To ensure profit margins are maintained.

Pay: 40,000- 50,000/ month (Fixed)+ Incentives

Location: Jayanagar, Bangalore, Karnataka, India

Work from office: 9 am to 6 pm (Mon - Sat)

Criteria:

• 3+ years of B2B sales experience 
• Prior experience selling to target customers (MNC’s, Industries, Institutions)
• Based in Bangalore.

Why join this role:

• Great incentives - 0.5% of revenue generated (our average deal size is >1 crore)
• Opportunity for gaining exceptional recognition by claiming credit for addition of any new business.
• Job security, Health insurance.
• The company is growing at over 20% y-o-y.

About the Company:

NVS is a 19-year-old transportation firm that caters to over 30+ schools and corporations that include thousands of employees and parents, currently resulting in over 20,000+ Daily active users. We also have a software business that is 4 years old. We are a growing firm with a pan-India but Bangalore-heavy presence and are constantly innovating. We pride ourselves on providing top-notch feature-rich products and customer-centric reliable services. We are rapidly expanding to top schools, corporations, and new cities. We are keeping kids safe, ensuring employees reach the office on time and parents rest assured.

Company Website: https://www.nvstravelsolutions.in/

Role Overview

The Data / Business Analyst plays a key role in Customer’s Data Hub initiative, supporting the delivery of standardized, trusted, and compliant regulatory data across the organization. This role act as the bridge between business requirements, data governance, and technical implementation ensuring that data pipelines, models, and mappings are accurate, validated, and ready for business use.

Key Responsibilities

Collaborate with source system owners and regulatory stakeholders to gather and refine data pipeline requirements.

Translate data pipeline requirements into epics and stories ready for refinement in Jira.

Lead backlog refinement sessions with data architects, domain leads, and scientists to prioritize data ingestion and transformation activities.

Define story structure to comprise the requirements of the work to be done and the definition of done and the different types of tasks relevant for the domain to accomplish with their associated roles, documented in a Confluence page.

Endorse the role of agile scrum master for the RDH team: coach team members in self-management, organize high-value increments in sprints meeting the definition of done

Identify and document potential data issues including quality, normalization, duplication, completeness, or governance gaps and share findings with the Data Domain and platform Lead.

Work closely with Data Architects to define and document the data transformation pipeline architecture.

Support the Data Architect in defining and maintaining the data models used across regulatory use cases by reviewing proposed changes and evaluate their relevance towards new requirements.

Support the review phase led by the Data Domain Lead, verifying that the regulatory and business context is preserved across transformed datasets.

Validate that all data mappings and transformations meet regulatory compliance, data quality, and analytical readiness standards.

Collaborate with Data Scientists to define mapping logic for regulatory entities such as substances, studies, and documents.

Review the design of quality control pipelines, ensuring mapping accuracy and alignment with analytical expectations.

Key Deliverables

Comprehensive and well-documented data pipeline and transformation specifications

Defined and validated data models and business-aligned mapping definitions

Clear and traceable backlog refinement inputs and prioritization documentation

Continuous collaboration and feedback loop with the Data Domain Lead, Platform Lead and Data Science teams

Skills and Qualifications

Bachelor’s degree in data analytics, computer science

5+ years of experience in data or business analysis e.g., Life Sciences, Agrochemical, or Pharma domain

Demonstrated expertise in data transformation pipelines, and data quality frameworks

Familiarity with metadata management and data governance principles

Strong analytical skills, with the ability to translate business requirements into technical deliverables

Excellent communication and documentation skills, with experience collaborating across disciplines e.g. Data Scientists, Architects, Domain Leads, Platform Leads

A collaborative and proactive approach, comfortable working in iterative, agile environments

High attention to detail with strong problem-solving capabilities

Self-motivated and adaptable, able to navigate ambiguity and evolving project priorities in a complex data environment

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

What We’re Looking For:

• Strong experience in Python (5+ years).
• Hands-on experience with any database (SQL or NoSQL).
• Experience with frameworks like Flask, FastAPI, or Django.
• Knowledge of ORMs, API development, and unit testing.
• Familiarity with Git and Agile methodologies.
• Familiarity with the Kafka tool (Added Advantage)