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How do you like the idea of owning a product? Do you feel confident partnering with the product team and being informed enough to call the shots? We’re happy to give you that chance.

We’re looking for a UI/UX Designer with 4–5 years of experience who can think beyond screens and push the product forward. You’ll work closely with product managers, developers, and cross-functional teams to deliver exceptional, user-centric experiences.

Responsibilities:

• Partner closely with product managers and stakeholders to define product strategy, requirements, and user goals.
• Lead user research interviews, usability tests, and data interpretation, translating insights into actionable design decisions.
• Create high-fidelity wireframes, interactive prototypes, and visually polished interfaces across web and mobile platforms.
• Drive design direction while ensuring consistency with brand guidelines and design systems.
• Develop detailed user personas, journeys, flows, information architecture, and interaction models.
• Conduct end-to-end usability testing and iterate designs based on findings.
• Collaborate closely with development teams to ensure accurate design implementation and resolve UI/UX challenges.
• Stay up to date with industry trends, evolving UX patterns, and new tools and technologies, bringing fresh thinking to the team.
• Provide mentorship, design critiques, and guidance to junior designers to maintain overall design quality.
• Advocate for user-centered thinking across the organization and influence product decisions through design expertise.
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Qualifications:

• Bachelor’s degree in Design, HCI, or a related field (or equivalent practical experience).
• 4–5 years of solid UI/UX design experience, with a strong and diverse portfolio demonstrating end-to-end product thinking.
• Expertise in modern design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.
• Strong understanding of user-centered design principles, usability heuristics, and UX research methods.
• Excellent visual design sensibility with a strong grasp of layout, typography, color theory, and design systems.
• Proven ability to turn complex problems into simple, intuitive solutions.
• Strong communication and storytelling skills, with the ability to explain design decisions to both technical and non-technical teams.
• Ability to manage multiple projects, prioritize effectively, and meet deadlines.
• Experience designing for responsive, mobile-first environments; familiarity with accessibility standards is a plus.

Proven experience as an Angular Developer.

Proficient in Angular and its core principles.

Strong knowledge of HTML, CSS, and JavaScript.

Experience with responsive UI design and development.

Familiarity with Angular Material, Bootstrap, and PrimeNG.

Ability to create reusable components and front-end libraries.

Understanding of RESTful APIs and web services.

Experience with version control systems such as Git.

Strong problem-solving skills and attention to detail.

Excellent communication and teamwork skills.

Job Description:

• Strong hands-on experience in SAP ABAP development
• Expertise in Reports, Interfaces, Conversions, Enhancements, Forms (RICEF)
• Experience with ALV Reports, Smart Forms, SAP Scripts
• Good knowledge of Object-Oriented ABAP
• Exposure to BAPIs, RFCs, IDOCs
• Experience in debugging, performance tuning, and code optimization
• Ability to work closely with functional consultants and understand business requirements
• Good communication and problem-solving skills

Role Summary

The Service Delivery & Change Manager is responsible for ensuring smooth day-to-day support operations, structured execution of change requests, and controlled production releases across client accounts and internal systems. This is a hybrid role requiring a mix of delivery management, technical coordination, stakeholder communication, and operational discipline.

Key Responsibilities

• Oversee day-to-day production support activities across projects or client accounts
• Manage incidents, service requests, and operational issues to ensure timely resolution and SLA compliance
• Coordinate with internal technical teams for troubleshooting, escalation, and closure of support cases
• Maintain support records, trackers, and operational documentation
• Support business users with system-related requests, user access coordination, and issue follow-up where needed
• Manage the complete lifecycle of change requests from requirement gathering to closure
• Coordinate with business stakeholders, clients, and technical teams to define scope, effort, timelines, and priorities
• Ensure proper approvals, documentation, planning, testing, deployment readiness, and closure of all changes
• Coordinate production deployments involving application and database changes
• Support release planning, deployment communication, release notes, and post-release follow-up
• Act as the primary coordination point between clients, business teams, and delivery teams
• Lead or support review meetings, status calls, follow-ups, and issue discussions
• Provide regular updates on support status, change progress, risks, and delivery timelines
• Ensure adherence to internal processes, governance standards, and audit requirements
• Support compliance-related activities, reporting needs, and documentation for management or client review
• Prepare weekly and monthly reports covering incidents, support activities, change requests, deployment status, and team utilization
• Track open items, pending approvals, delivery risks, and recurring support trends
• Support management with structured data for invoicing inputs, audit preparation, and operational analysis
• Contribute to process improvements that strengthen service quality, delivery control, and communication flow
• Manage resource planning, team allocation, leave schedules, and backup coverage to ensure smooth delivery continuity.
• Support onboarding, knowledge transfer, and internal coordination for smooth service continuity
• Identify, support, and help drive AI-led initiatives that improve operational efficiency, service quality, reporting, or delivery processes

Required Skills / Knowledge

• Strong experience in application support, service delivery, change management, or technical project coordination
• Good understanding of incident management, service request handling, and change control processes
• Experience in production release coordination and deployment planning
• Strong stakeholder management and client communication skills
• Ability to work across business, technical, and operational teams
• Strong reporting, documentation, and follow-up discipline
• Familiarity with ticketing tools, release processes, and enterprise support environments
• Good analytical and problem-solving skills
• Ability to manage multiple priorities in a structured and calm manner
• Working knowledge of Java-based enterprise applications, including Spring Framework and Hibernate
• Familiarity with cloud platforms such as AWS
• Basic working knowledge of Linux environments
• Understanding of CI/CD tools and version control platforms such as Jenkins, GitHub, and Bitbucket
• Ability to coordinate effectively with development and DevOps teams on application changes, deployments, and environment-related issues
• Strong interest in emerging technologies and willingness to contribute to AI initiatives within the organization

Preferred Qualifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field
• 5+ years of relevant experience in service delivery, application support, or technical project management
• Experience in client-facing delivery environments
• Exposure to audit, compliance, or governance-heavy projects is an advantage
• Experience in the Energy sector and/or Ecommerce will be an added advantage