11+ ELKI Jobs in Delhi, NCR and Gurgaon | ELKI Job openings in Delhi, NCR and Gurgaon
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REVIEW CRITERIA:
MANDATORY:
- Strong Senior/Lead DevOps Engineer Profile
- Must have 8+ years of hands-on experience in DevOps engineering, with a strong focus on AWS cloud infrastructure and services (EC2, VPC, EKS, RDS, Lambda, CloudFront, etc.).
- Must have strong system administration expertise (installation, tuning, troubleshooting, security hardening)
- Must have solid experience in CI/CD pipeline setup and automation using tools such as Jenkins, GitHub Actions, or similar
- Must have hands-on experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible
- Must have strong database expertise across MongoDB and Snowflake (administration, performance optimization, integrations)
- Must have experience with monitoring and observability tools such as Prometheus, Grafana, ELK, CloudWatch, or Datadog
- Must have good exposure to containerization and orchestration using Docker and Kubernetes (EKS)
- Must be currently working in an AWS-based environment (AWS experience must be in the current organization)
- Its an IC role
PREFERRED:
- Must be proficient in scripting languages (Bash, Python) for automation and operational tasks.
- Must have strong understanding of security best practices, IAM, WAF, and GuardDuty configurations.
- Exposure to DevSecOps and end-to-end automation of deployments, provisioning, and monitoring.
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
- Candidates from NCR region only (No outstation candidates).
ROLES AND RESPONSIBILITIES:
We are seeking a highly skilled Senior DevOps Engineer with 8+ years of hands-on experience in designing, automating, and optimizing cloud-native solutions on AWS. AWS and Linux expertise are mandatory. The ideal candidate will have strong experience across databases, automation, CI/CD, containers, and observability, with the ability to build and scale secure, reliable cloud environments.
KEY RESPONSIBILITIES:
Cloud & Infrastructure as Code (IaC)-
- Architect and manage AWS environments ensuring scalability, security, and high availability.
- Implement infrastructure automation using Terraform, CloudFormation, and Ansible.
- Configure VPC Peering, Transit Gateway, and PrivateLink/Connect for advanced networking.
CI/CD & Automation:
- Build and maintain CI/CD pipelines (Jenkins, GitHub, SonarQube, automated testing).
- Automate deployments, provisioning, and monitoring across environments.
Containers & Orchestration:
- Deploy and operate workloads on Docker and Kubernetes (EKS).
- Implement IAM Roles for Service Accounts (IRSA) for secure pod-level access.
- Optimize performance of containerized and microservices applications.
Monitoring & Reliability:
- Implement observability with Prometheus, Grafana, ELK, CloudWatch, M/Monit, and Datadog.
- Establish logging, alerting, and proactive monitoring for high availability.
Security & Compliance:
- Apply AWS security best practices including IAM, IRSA, SSO, and role-based access control.
- Manage WAF, Guard Duty, Inspector, and other AWS-native security tools.
- Configure VPNs, firewalls, and secure access policies and AWS organizations.
Databases & Analytics:
- Must have expertise in MongoDB, Snowflake, Aerospike, RDS, PostgreSQL, MySQL/MariaDB, and other RDBMS.
- Manage data reliability, performance tuning, and cloud-native integrations.
- Experience with Apache Airflow and Spark.
IDEAL CANDIDATE:
- 8+ years in DevOps engineering, with strong AWS Cloud expertise (EC2, VPC, TG, RDS, S3, IAM, EKS, EMR, SCP, MWAA, Lambda, CloudFront, SNS, SES etc.).
- Linux expertise is mandatory (system administration, tuning, troubleshooting, CIS hardening etc).
- Strong knowledge of databases: MongoDB, Snowflake, Aerospike, RDS, PostgreSQL, MySQL/MariaDB, and other RDBMS.
- Hands-on with Docker, Kubernetes (EKS), Terraform, CloudFormation, Ansible.
- Proven ability with CI/CD pipeline automation and DevSecOps practices.
- Practical experience with VPC Peering, Transit Gateway, WAF, Guard Duty, Inspector and advanced AWS networking and security tools.
- Expertise in observability tools: Prometheus, Grafana, ELK, CloudWatch, M/Monit, and Datadog.
- Strong scripting skills (Shell/bash, Python, or similar) for automation.
- Bachelor / Master’s degree
- Effective communication skills
PERKS, BENEFITS AND WORK CULTURE:
- Competitive Salary Package
- Generous Leave Policy
- Flexible Working Hours
- Performance-Based Bonuses
- Health Care Benefits
JOB DETAILS:
* Job Title: Specialist I - DevOps Engineering
* Industry: Global Digital Transformation Solutions Provider
* Salary: Best in Industry
* Experience: 7-10 years
* Location: Bengaluru (Bangalore), Chennai, Hyderabad, Kochi (Cochin), Noida, Pune, Thiruvananthapuram
Job Description
Job Summary:
As a DevOps Engineer focused on Perforce to GitHub migration, you will be responsible for executing seamless and large-scale source control migrations. You must be proficient with GitHub Enterprise and Perforce, possess strong scripting skills (Python/Shell), and have a deep understanding of version control concepts.
The ideal candidate is a self-starter, a problem-solver, and thrives on challenges while ensuring smooth transitions with minimal disruption to development workflows.
Key Responsibilities:
- Analyze and prepare Perforce repositories — clean workspaces, merge streams, and remove unnecessary files.
- Handle large files efficiently using Git Large File Storage (LFS) for files exceeding GitHub’s 100MB size limit.
- Use git-p4 fusion (Python-based tool) to clone and migrate Perforce repositories incrementally, ensuring data integrity.
- Define migration scope — determine how much history to migrate and plan the repository structure.
- Manage branch renaming and repository organization for optimized post-migration workflows.
- Collaborate with development teams to determine migration points and finalize migration strategies.
- Troubleshoot issues related to file sizes, Python compatibility, network connectivity, or permissions during migration.
Required Qualifications:
- Strong knowledge of Git/GitHub and preferably Perforce (Helix Core) — understanding of differences, workflows, and integrations.
- Hands-on experience with P4-Fusion.
- Familiarity with cloud platforms (AWS, Azure) and containerization technologies (Docker, Kubernetes).
- Proficiency in migration tools such as git-p4 fusion — installation, configuration, and troubleshooting.
- Ability to identify and manage large files using Git LFS to meet GitHub repository size limits.
- Strong scripting skills in Python and Shell for automating migration and restructuring tasks.
- Experience in planning and executing source control migrations — defining scope, branch mapping, history retention, and permission translation.
- Familiarity with CI/CD pipeline integration to validate workflows post-migration.
- Understanding of source code management (SCM) best practices, including version history and repository organization in GitHub.
- Excellent communication and collaboration skills for cross-team coordination and migration planning.
- Proven practical experience in repository migration, large file management, and history preservation during Perforce to GitHub transitions.
Skills: Github, Kubernetes, Perforce, Perforce (Helix Core), Devops Tools
Must-Haves
Git/GitHub (advanced), Perforce (Helix Core) (advanced), Python/Shell scripting (strong), P4-Fusion (hands-on experience), Git LFS (proficient)
Required Skills: Advanced AWS Infrastructure Expertise, CI/CD Pipeline Automation, Monitoring, Observability & Incident Management, Security, Networking & Risk Management, Infrastructure as Code & Scripting
Criteria:
- 5+ years of DevOps/SRE experience in cloud-native, product-based companies (B2C scale preferred)
- Strong hands-on AWS expertise across core and advanced services (EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, VPC, IAM, ELB/ALB, Route53)
- Proven experience designing high-availability, fault-tolerant cloud architectures for large-scale traffic
- Strong experience building & maintaining CI/CD pipelines (Jenkins mandatory; GitHub Actions/GitLab CI a plus)
- Prior experience running production-grade microservices deployments and automated rollout strategies (Blue/Green, Canary)
- Hands-on experience with monitoring & observability tools (Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.)
- Solid hands-on experience with MongoDB in production, including performance tuning, indexing & replication
- Strong scripting skills (Bash, Shell, Python) for automation
- Hands-on experience with IaC (Terraform, CloudFormation, or Ansible)
- Deep understanding of networking fundamentals (VPC, subnets, routing, NAT, security groups)
- Strong experience in incident management, root cause analysis & production firefighting
Description
Role Overview
Company is seeking an experienced Senior DevOps Engineer to design, build, and optimize cloud infrastructure on AWS, automate CI/CD pipelines, implement monitoring and security frameworks, and proactively identify scalability challenges. This role requires someone who has hands-on experience running infrastructure at B2C product scale, ideally in media/OTT or high-traffic applications.
Key Responsibilities
1. Cloud Infrastructure — AWS (Primary Focus)
- Architect, deploy, and manage scalable infrastructure using AWS services such as EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, ELB/ALB, VPC, IAM, Route53, etc.
- Optimize cloud cost, resource utilization, and performance across environments.
- Design high-availability, fault-tolerant systems for streaming workloads.
2. CI/CD Automation
- Build and maintain CI/CD pipelines using Jenkins, GitHub Actions, or GitLab CI.
- Automate deployments for microservices, mobile apps, and backend APIs.
- Implement blue/green and canary deployments for seamless production rollouts.
3. Observability & Monitoring
- Implement logging, metrics, and alerting using tools like Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.
- Perform proactive performance analysis to minimize downtime and bottlenecks.
- Set up dashboards for real-time visibility into system health and user traffic spikes.
4. Security, Compliance & Risk Highlighting
• Conduct frequent risk assessments and identify vulnerabilities in:
o Cloud architecture
o Access policies (IAM)
o Secrets & key management
o Data flows & network exposure
• Implement security best practices including VPC isolation, WAF rules, firewall policies, and SSL/TLS management.
5. Scalability & Reliability Engineering
- Analyze traffic patterns for OTT-specific load variations (weekends, new releases, peak hours).
- Identify scalability gaps and propose solutions across:
- o Microservices
- o Caching layers
- o CDN distribution (CloudFront)
- o Database workloads
- Perform capacity planning and load testing to ensure readiness for 10x traffic growth.
6. Database & Storage Support
- Administer and optimize MongoDB for high-read/low-latency use cases.
- Design backup, recovery, and data replication strategies.
- Work closely with backend teams to tune query performance and indexing.
7. Automation & Infrastructure as Code
- Implement IaC using Terraform, CloudFormation, or Ansible.
- Automate repetitive infrastructure tasks to ensure consistency across environments.
Required Skills & Experience
Technical Must-Haves
- 5+ years of DevOps/SRE experience in cloud-native, product-based companies.
- Strong hands-on experience with AWS (core and advanced services).
- Expertise in Jenkins CI/CD pipelines.
- Solid background working with MongoDB in production environments.
- Good understanding of networking: VPCs, subnets, security groups, NAT, routing.
- Strong scripting experience (Bash, Python, Shell).
- Experience handling risk identification, root cause analysis, and incident management.
Nice to Have
- Experience with OTT, video streaming, media, or any content-heavy product environments.
- Familiarity with containers (Docker), orchestration (Kubernetes/EKS), and service mesh.
- Understanding of CDN, caching, and streaming pipelines.
Personality & Mindset
- Strong sense of ownership and urgency—DevOps is mission critical at OTT scale.
- Proactive problem solver with ability to think about long-term scalability.
- Comfortable working with cross-functional engineering teams.
Why Join company?
• Build and operate infrastructure powering millions of monthly users.
• Opportunity to shape DevOps culture and cloud architecture from the ground up.
• High-impact role in a fast-scaling Indian OTT product.
Role Overview
We are looking for a hands-on DevOps Engineer who will own infrastructure, deployment, reliability, and cloud cost optimisation. You will work closely with backend, AI, and product teams to ensure the platform is secure, scalable, and always available.
This is a high-ownership role with real impact on uptime, performance, and developer velocity.
Key Responsibilities
Infrastructure & Cloud Management
- Design, deploy, and manage cloud infrastructure (GCP preferred; AWS acceptable)
- Manage Compute Engine, Cloud Run, Kubernetes (GKE), Cloud SQL, storage, and networking
- Ensure high availability, fault tolerance, and scalability
CI/CD & Deployment
- Build and maintain CI/CD pipelines for backend and AI services
- Automate deployments, rollbacks, and environment management (dev, staging, prod)
- Improve release reliability and deployment speed
Monitoring, Reliability & Security
- Set up monitoring, alerting, and logging (uptime, CPU, memory, errors, latency)
- Proactively identify and resolve performance bottlenecks and incidents
- Implement security best practices: IAM, secrets management, backups, and access controls
Cost Optimisation & Performance
- Monitor and optimise cloud costs (compute, databases, storage)
- Implement autoscaling, right-sizing, and resource optimisation
- Work with engineering teams to balance performance with cost efficiency
Required Qualifications & Skills
- 3–6 years of hands-on DevOps / Cloud Engineering experience
- Strong experience with GCP (or AWS with willingness to transition)
- Experience with Docker, Kubernetes, and containerised workloads
- Experience with CI/CD tools (GitHub Actions, GitLab CI, or similar)
- Ability to troubleshoot production issues under pressure
- Experience with AI/ML workloads and GPU-based deployments
- Minimum 3+ yrs of Experience in DevOps with AWS Platform
- • Strong AWS knowledge and experience
- • Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)
- • Experience with IAC tools Terraform
- • Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)
- • Significant experience with Linux operating system environments
- • Experience with infrastructure scripting solutions such as Python/Shell scripting
- • Must have experience in designing Infrastructure automation framework.
- • Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)
- • Excellent problem-solving, Log Analysis and troubleshooting skills
- • Experience in setting up centralized logging for system (EKS, EC2) and application
- • Process-oriented with great documentation skills
- • Ability to work effectively within a team and with minimal supervision
About the Role
We are looking for a DevOps Engineer to build and maintain scalable, secure, and high-
performance infrastructure for our next-generation healthcare platform. You will be
responsible for automation, CI/CD pipelines, cloud infrastructure, and system reliability,
ensuring seamless deployment and operations.
Responsibilities
1. Infrastructure & Cloud Management
• Design, deploy, and manage cloud-based infrastructure (AWS, Azure, GCP)
• Implement containerization (Docker, Kubernetes) and microservices orchestration
• Optimize infrastructure cost, scalability, and performance
2. CI/CD & Automation
• Build and maintain CI/CD pipelines for automated deployments
• Automate infrastructure provisioning using Terraform, Ansible, or CloudFormation
• Implement GitOps practices for streamlined deployments
3. Security & Compliance
• Ensure adherence to ABDM, HIPAA, GDPR, and healthcare security standards
• Implement role-based access controls, encryption, and network security best
practices
• Conduct Vulnerability Assessment & Penetration Testing (VAPT) and compliance
audits
4. Monitoring & Incident Management
• Set up monitoring, logging, and alerting systems (Prometheus, Grafana, ELK,
Datadog, etc.)
• Optimize system reliability and automate incident response mechanisms
• Improve MTTR (Mean Time to Recovery) and system uptime KPIs
5. Collaboration & Process Improvement
• Work closely with development and QA teams to streamline deployments
• Improve DevSecOps practices and cloud security policies
• Participate in architecture discussions and performance tuning
Required Skills & Qualifications
• 2+ years of experience in DevOps, cloud infrastructure, and automation
• Hands-on experience with AWS and Kubernetes
• Proficiency in Docker and CI/CD tools (Jenkins, GitHub Actions, ArgoCD, etc.)
• Experience with Terraform, Ansible, or CloudFormation
• Strong knowledge of Linux, shell scripting, and networking
• Experience with cloud security, monitoring, and logging solutions
Nice to Have
• Experience in healthcare or other regulated industries
• Familiarity with serverless architectures and AI-driven infrastructure automation
• Knowledge of big data pipelines and analytics workflows
What You'll Gain
• Opportunity to build and scale a mission-critical healthcare infrastructure
• Work in a fast-paced startup environment with cutting-edge technologies
• Growth potential into Lead DevOps Engineer or Cloud Architect roles
Job Description
• Minimum 3+ yrs of Experience in DevOps with AWS Platform
• Strong AWS knowledge and experience
• Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)
• Experience with IAC tools Terraform
• Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)
• Significant experience with Linux operating system environments
• Experience with infrastructure scripting solutions such as Python/Shell scripting
• Must have experience in designing Infrastructure automation framework.
• Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)
• Excellent problem-solving, Log Analysis and troubleshooting skills
• Experience in setting up centralized logging for system (EKS, EC2) and application
• Process-oriented with great documentation skills
• Ability to work effectively within a team and with minimal supervision
**THIS IS A 100% WORK FROM OFFICE ROLE**
We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company.
You will help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.
ROLE and RESPONSIBILITIES:
• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management
activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for
DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in
the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or
creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing
vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous
development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer
Essential Skills and Experience Technical Skills
• Proven 3+years of experience as DevOps
• A bachelor’s degree or higher qualification in computer science
• The ability to code and script in multiple languages and automation frameworks
like Python, C#, Java, Perl, Ruby, SQL Server, NoSQL, and MySQL
• An understanding of the best security practices and automating security testing and
updating in the CI/CD (continuous integration, continuous deployment) pipelines
• An ability to conveniently deploy monitoring and logging infrastructure using tools.
• Proficiency in container frameworks
• Mastery in the use of infrastructure automation toolsets like Terraform, Ansible, and command line interfaces for Microsoft Azure, Amazon AWS, and other cloud platforms
• Certification in Cloud Security
• An understanding of various operating systems
• A strong focus on automation and agile development
• Excellent communication and interpersonal skills
• An ability to work in a fast-paced environment and handle multiple projects
simultaneously
OTHER INFORMATION
The DevOps Engineer will also be expected to demonstrate their commitment:
• to gedu values and regulations, including equal opportunities policy.
• the gedu’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of gedu’s Environmental Policy.
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
Our Client is an IT infrastructure services company, focused and specialized in delivering solutions and services on Microsoft products and technologies. They are a Microsoft partner and cloud solution provider. Our Client's objective is to help small, mid-sized as well as global enterprises to transform their business by using innovation in IT, adapting to the latest technologies and using IT as an enabler for business to meet business goals and continuous growth.
With focused and experienced management and a strong team of IT Infrastructure professionals, they are adding value by making IT Infrastructure a robust, agile, secure and cost-effective service to the business. As an independent IT Infrastructure company, they provide their clients with unbiased advice on how to successfully implement and manage technology to complement their business requirements.
- Providing on-call support within a high availability production environment
- Logging issues
- Providing Complex problem analysis and resolution for technical and application issues
- Supporting and collaborating with team members
- Running system updates
- Monitoring and responding to system alerts
- Developing and running system health checks
- Applying industry standard practices across the technology estate
- Performing system reviews
- Reviewing and maintaining infrastructure configuration
- Diagnosing performance issues and network bottlenecks
- Collaborating within geographically distributed teams
- Supporting software development infrastructure by continuous integration and delivery standards
- Working closely with developers and QA teams as part of a customer support centre
- Projecting delivery work, either individually or in conjunction with other teams, external suppliers or contractors
- Ensuring maintenance of the technical environments to meet current standards
- Ensuring compliance with appropriate industry and security regulations
- Providing support to Development and Customer Support teams
- Managing the hosted infrastructure through vendor engagement
- Managing 3rd party software licensing ensuring compliance
- Delivering new technologies as agreed by the business
What you need to have:
- Experience working within a technical operations environment relevant to associated skills stated.
- Be proficient in:
- Linux, zsh/ bash/ similar
- ssh, tmux/ screen/ similar
- vim/ emacs/ similar
- Computer networking
- Have a reasonable working knowledge of:
- Cloud infrastructure, Preferably GCP
- One or more programming/ scripting languages
- Git
- Docker
- Web services and web servers
- Databases, relational and NoSQL
- Some familiarity with:
- Puppet, ansible
- Terraform
- GitHub, CircleCI , Kubernetes
- Scripting language- Shell
- Databases: Cassandra, Postgres, MySQL or CloudSQL
- Agile working practices including scrum and Kanban
- Private & public cloud hosting environments
- Strong technology interests with a positive ‘can do’ attitude
- Be flexible and adaptable to changing priorities
- Be good at planning and organising their own time and able to meet targets and deadlines without supervision
- Excellent written and verbal communication skills.
- Approachable with both colleagues and team members
- Be resourceful and practical with an ability to respond positively and quickly to technical and business challenges
- Be persuasive, articulate and influential, but down to earth and friendly with own team and colleagues
- Have an ability to establish relationships quickly and to work effectively either as part of a team or singularly
- Be customer focused with both internal and external customers
- Be capable of remaining calm under pressure
- Technically minded with good problem resolution skills and systematic manner
- Excellent documentation skills
- Prepared to participate in out of hours support rota
Exposure to development and implementation practices in a modern systems environment together with exposure to working in a project team particularly with reference to industry methodologies, e.g. Agile, continuous delivery, etc
- At least 3-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
- Strong understanding of how to secure AWS environments and meet compliance requirements
- Experience using DevOps methodology and Infrastructure as Code
- Automation / CI/CD tools – Bitbucket Pipelines, Jenkins
- Infrastructure as code – Terraform, Cloudformation, etc
- Strong experience deploying and managing infrastructure with Terraform
- Automated provisioning and configuration management – Ansible, Chef, Puppet
- Experience with Docker, GitHub, Jenkins, ELK and deploying applications on AWS
- Improve CI/CD processes, support software builds and CI/CD of the development departments
- Develop, maintain, and optimize automated deployment code for development, test, staging and production environments
Our Client is an IT infrastructure services company, focused and specialized in delivering solutions and services on Microsoft products and technologies. They are a Microsoft partner and cloud solution provider. Our Client's objective is to help small, mid-sized as well as global enterprises to transform their business by using innovation in IT, adapting to the latest technologies and using IT as an enabler for business to meet business goals and continuous growth.
With focused and experienced management and a strong team of IT Infrastructure professionals, they are adding value by making IT Infrastructure a robust, agile, secure and cost-effective service to the business. As an independent IT Infrastructure company, they provide their clients with unbiased advice on how to successfully implement and manage technology to complement their business requirements.
- Working closely with other engineers and administrators
- Learning intimate knowledge of how best to customize the services available on various cloud platforms to help us become more secure and efficient.
- Assessing client requirements and coming up with costing for the sales team
- Planning and designing client infrastructure on Microsoft Azure and AWS
- Setting up alerts and monitor the health of cloud resources
- Handling the day-to-day management of clients’ cloud-based solutions Implementing security and protecting Identities
- Diagnosing and troubleshooting technical issues relating to Microsoft Azure and AWS
- Helping customers successfully deploy and implement cloud computing solutions
- Resolving technical support tickets via telephone, chat, email and sometimes in-person
- Keeping self and team updated with new cloud services offerings from Microsoft, Amazon & Google
- Staying current with industry trends, making recommendations as needed to help the company excel
What you need to have:
- Experience in cloud-based tech
- This position requires excellent written and verbal communication skills and negotiation
- Should have working knowledge of Microsoft Azure Calculator and AWS Calculator
- A clear understanding of core Cloud Computing services
- Knowledge of various computer services on Microsoft Azure and AWS
- Knowledge of various storage services on Microsoft Azure and AWS
- Knowledge of log collecting services available with Microsoft Azure and AWS
- Experience of working with popular operating systems such as Linux & Windows
- Experience of computer networks
- Experience of computer technologies like Active Directory, network protocols & subnetting
- Experience in automating day to day tasks using PowerShell scripting
- Confidence in own abilities
- Knowledgeable within this subject area and a thought leader
- Fast assimilator of information
- Imaginative problem solver
- Structured organizer
- Strong relationship building skills
- Strong analytical & numeracy skills
- Ability to use initiative and work under pressure, prioritizing to meet deadlines
- Driven, leading on initiatives, being committed to the role, and delivering on objectives and deadlines
- Service Orientation, demonstrable commitment to customer service


